Find Cheap Flights from Baltimore/Washington to New Orleans Louis Armstrong (BWI - MSY)

To have better customer service. More understanding about the double delay that wasn't given an explanation

Two different delay times without an explanation

New seating, ability to book extra leg room seats online, friendly and efficient crew. We left on time and arrived early to our destination.

I did not realize there would be extra charge for checked in bags heavier than 40 lbs. Fortunately, mine weighed just below the limiit.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Nice crew.

Extra money for carry ons. Hour delay no explanation. Gates changed. Delayed on tarmac. No food or water. Racked up 80 bucks in extras.

The price.

The 3 hour wait.

Nothing

My first time flying with Spirit and my 5pm flight was delayed 4 hrs first thing in the morning so i canceled this flight and rebooked last minute with southwest. The only reason they would delay a flight 4 hrs at 9am is to combine it with the next flight because it wasnt close to being full. This is just not caring about the customers needs. I will never choose Spirit again. They lost the business of this frequent flyer

The seats were good and the flight was on time. Quickly deplaned.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Our plane had mechanical problems at a previous destination which caused a chain reaction of delays. We were supposed to depart at 11:59pm. We departed closer to 3am and arrived 3 and a half hours late. As I result I missed an appointment costing me $75. This is our second JetBlue flight this weekend, both of which had major delays and greatly hampered our trip.

Needless delays, poor communication

We were late taking off.