There was a huge glitch in your ticketing, resulting in me confirming the same ticket 3 times. After calling Jetblue for customer service per your advice, they first suggested to give Jetblue credits for extra tickets. When I insisted that the issue was solely caused by kayak-jetblue ticketing connection issues, they supervisor approved to cancel 2 credit card payments... BUT I have to wait for 2 weeks to see the cancellation on my credit card. Unfair and ridiculous, if you as me.
no power outlets
TV didn't work
The staff is friendlier than most airlines. More room than American.
Screaming child entire flight. Not sure there is a solution. But, for a redeye, trying to get sleep before a days work, not great.
The flight attendants were pleasant and courteous
The boarding was delayed and the boarding area was crowded, Boarding was delayed due to high number of wheelchair passengers. I was seated in an Even More Space seat, yet was placed beside a woman who was obviously suffering from some degenerative condition, and was slumped over towards my seat. The result was that I was uncomfortable the whole way back to Kingston.
Baltimore/Washington (BWI) United States
Rockland Knox County Regional (RKD) United States
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