Having had bad experiences with Aer Lingus before, I was hesitant to book with Aer Lingus again. But sadly, I was booking this flight last minute and had no other option. The route was Dublin to Calgary, via Toronto. I left myself plenty of time im Toronto to clear customs as I know it can take a while. The day of, the flight ended up being 1.5 hours longer than usual due to headwinds, leaving me with only 2.5 hours in Toronto. I ended up waiting 2 hours and 15 minutes for my bag and missing my connecting flight (my sister who was also on the same flight received hers in 30 mins and made the flight). Westjet was wonderful and put me on a later flight but Aer Lingus didn't have any assistance for me.
Aer Lingus lost my sister's luggage going to Ireland and never contacted my sister once the luggage was found. She only received it the day we flew back to Calgary. Poor customer service when inquiring about the bag, no compensation for necessities purchased.
Staff and service
Could not check in on-line from Dublin on either Air canada or Aer Linguis websites. Time to sort out this long-standing problem
Food was good. Entertainment selection was also good.
BUT. Entertainment got suspended a few times it was very annoying. Flight attendants passed right by us and almost forgot us
They really did a great job, kept us informed about what was going on,staff was quick, organized and pleasant. I have to say, best food on a flight that I have had in a very LONG time,!
Everything went smoothly.
All was good.
I am used to flying Frontier because of cost but recently traveled Delta and boy did I feel completely spoiled! Not only did my other half get our bags for free due to his status with Delta but the amenities they offer and the comfort of the economy seats compared to other airlines is a major difference. As a chronic pain patient, if I can find a Delta flight for a little more, I will be booking with them for sure! Highly recommend them!
It was great because I was able to get an aisle seat.
Like it all
Pilots and crew did an amazing job during unstable air coming into Pittsburgh. Great job.
|Flights Arrive in||Split|
|Flights Depart from||Baltimore/Washington|
|Airlines||Aer Lingus, Delta|
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