Pros: "Efficient and easy, good sandwich for only a two hour flight."
Pros: "Great leg room. On time and flight even arrived early."
Pros: "No carry-on fees, plenty of available seats."
Cons: "Depart to Laos a little early like 6 in the morning then the plane will be packed with passengers."
Pros: "We like the service. It doesnt take long for boarding."
Pros: "Boarding was quick and efficient helped by the fact that the flight was only 1/3 full. Crew were helpful and polite."
Pros: "On time flight and decent snack for a short flight"
Pros: "Smooth boarding. On time leaving and arriving. Very Courteous staff"
Pros: "Easy getting out of town and to the boarding gate."
Pros: "Nice airline, pleasant staff, clean cabin and comfortable seats."
Cons: "Nice that they provided a snack, but didn't like the mystery meat roll."
Cons: "Not telling you what time they are boarsing and departing"
Pros: "The staff and service were friendly and excellent. Flight was fast and efficient."
Cons: "I can’t think of anything."
Pros: "The price is a big factor, all the rest was very good"
Cons: "Nothing"
Pros: "The crew team was very nice, a inflight meal was offered and baggage arrived within 10 minutes of being off the plane."
Cons: "The plane was older and did not have any modern amenities. The seats were somewhat hard and not very comfortable. There was no inflight enterainment so be sure to bring a book."
Pros: "Very good quick smooth flight. On time departure and arrival"
Pros: "Efficient crew with Thai graciousness, good service, unexpected snack and beverage service, on time departure."
Pros: "Food on a one hour flight? Wow. Drinks coming out fast as well as food."
Cons: "I wish someone had told me that gate A8 was so far from A6 and closer to A1"
Pros: "On time and lots of room with plane about 30% full."
Cons: "Good poor."
Pros: "The flight arrived at destination prior to schedule time."
Cons: "Average to pour Old airplane Flight attendants were busy taking care of themselves Equipment/entertainment was nonexistent"
Pros: "Crew was pleasant. Aircraft was clean. Hot meal on short (1 hour) flight was a pleasant surprise."
Cons: "Bangkok terminal is a real greenhouse. It can be quite hot. Few food options in terminal; it is all (upscale) shopping. Boarding delayed 30 minutes without any announcements. Seat pitch is shortest I have ever seen. Tall people (>6') would not be comfortable in economy class."
VN661 flight, the A321 seats are starting to show heavy sign of wear and tear
Pros: "Everything was handled very efficiently. Good signage at the airport for most things. Flew economy as the flight was only 2 hours. Free water bottles handed out with wet wipe but no food available."
Cons: "Collecting bags was easy and we’ll sign posted. Exit to the arrival hall was a bit confusing but we were directed to the appropriate gate (by colour of boarding pass) and baggage check removed when checked against luggage"
Pros: "Reasonable price and not complicated"
Cons: "Cabin atmosphere, our seated very hot because air conditioning wasn't cold from Osaka until Hanoi even we have informed few staffs but nothing change."
Cons: "Ruined flight due to excessive baggage charge which is clearly just stealing from customer at check in... 1800 bhat for one small case! Never again with Vietnam Air"
Pros: "The flights left and arrived on time."
Cons: "When connecting from a domestic flight to an international flight in Hanoi they do not check your bags to the final destination. They also do not inform you that you have to change terminals when arriving in Hanoi. I barely made the connection because of these two issues."
Cons: "Was denied entrance fir my wife to the lounge even having two passes both in my name. Was given one in Da Nang however lounge not open at 4:30 AM. My wife was traveling economy I was in business. Nasty reception at the Vietnam Air lounge in Hanoi. The other lounge great not affiliated with Vietnam."
Pros: "Food was good. Flight was punctual. Heritage magazine is well done."
Cons: "Seats"
Pros: "Boarding was quick and Flight was Smooth"
Cons: "Food basic,Crew not so friendly.Flight left 15 minutes late."
Pros: "boarding time is on time dinner have 2 choices"
Cons: "minor one - they donr want to give extra bread as not might enough for everyone entertainment could improve by having in-seat monitor"
Pros: "Business Class flight was a smooth ride from Vietnam to Thailand."
Cons: "N/A"