They cancelled my flight and never notified me. I needed to pay another airline for a ticket so I could catch my next flight. Which was 3x the price!!!!
If you need to check luggage, make sure you buy the allowance upfront via their official website. Otherwise a bag will cost you more than the airfare.
Middle seat after specifically asked for isle many times. There was a lot of room left. Passenger next to me complaining that she couldn’t sleep because I bumped into her. I’m a 6.5 guy what the hell am I going to do there?
The flight boarding was very early and the flight arrived ahead of schedule.
No food or entertainment on this one hour flight. Crew were very nice as always!
Service before boarding, boarding staff made me buy another return ticket as my Evisa was processing, when I landed my visa was already delivered as I new it would be, wasted money because this arrogant self important b wanted to show her authority
Cons: "Least leg room of any flight I've ever taken."
Cons: "Not much leg room. Make sure they seat your party members together at check-in."
Pros: "Great service, on schedule. The only flight to CNX. I am so happy they got me to CNX."
Pros: "Had trouble with Vietjet charging me additional money for a flight change that didn’t go through on their website. Tried to explain it to them at the airport and they didn’t understand. Tried contacting them on their website and still didn’t understand how to fix it."
Cons: "Better policies and a website that works when changing/booking flights"
Pros: "Crew were good."
Cons: "I paid for priority boarding but could not find the queue easily to check in as well as there was no priority boarding line up during boarding. My seat did not decline at all. I paid for a window seat but got a completely blank wall. Flights were late."
Pros: "Nothing. We had to sit on the runway for an 1 hour 40 mins. Staff didn’t even give away water, you had to purchase it... outrageous"
Pros: "Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time."
Pros: "Good price. Was on time, seats were comfortable, helpful staff"
Cons: "No use of headphones 30 minutes before take off and arrival"
Cons: "Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap."
Pros: "Crew on Singapore airlines were very helpful, friendly and accommodating."
Cons: "They had 0 entertainment on an 8 hour flight. Tv turned off. One small meal after 20 minutes of flying. Would not fly with scoot again."
Cons: "Seats we given did not recline .as they were just in front of emergency exit . The extra leg room seats were empty, but would have to pay extra to sit on them"
Pros: "Food are excellent. Legroom is good for a budget airlines. Crew are nice"
Pros: "Affordable biz class"
Cons: "Really poor food and flight was delayed 2 hours both ways"
Pros: "Nothing to like"
Cons: "How can the the airline serve such terrible food that smells of processed plastic!!! It is served burning hot and unedivle."
Cons: "Boarding in Sanya was awful. Long queue. Immigration terrible. Queue to get inside the airport. Bus to airplane"
Pros: "Extra leg room space"
Cons: "Neater & organized seat pocket. In The flight from Bangkok to Singapore, there were rubbish in the seat pockets"
Pros: "They didn’t weigh my carry-on at check-in. Boarding was rear-to-front. Toilets were clean."
Cons: "Seat pitch quite narrow."
Cons: "Boarding was delayed and the flight overall was delayed. Before we boarded, everyone's bags were unnecessarily searched (why is that necessary when we went through security already?)."
Pros: "Check-in staff gave exact range of time for boarding. Pretty comfortable and nice cabin crew."
Cons: "Don’t recall the greetings from cockpit and lack of announcements on potential turbulence and heavy rain plus lightning closer to destination. Only heard from cockpit almost nearing landing."
Pros: "Friendly crew quick and uneventful flight"
Cons: "At check in our family was separated all over the plane. When querying after receiving the boarding passes told can’t do anything until he jestar supervisor put us in the same row. The plane was barely a third full so bit of effort from the initial staff would have helped."
Pros: "Crew was polite and helpful. Trip was very short so for entertainment and food there was no need of it."
Pros: "You can technically backpack the Far East using jetstar There are some destinations I never heard of."
Cons: "Last row space and seats are torturous. Good thing I could move my seat."
Pros: "The check in process took over an hour as evidently my payment for extra baggage was "pending" which made no sense - I had to wait at the check-in counter and then go into back room to talk w a supervisor who told me I needed to pay more for my baggage - It was a ridiculous process and was over an hour - makes me think the budget price not worth it for such a bad process"
Cons: "Extremely small leg space. I’m 5’2” and I could barely move. No inflight service, not even drinks. No future booking with Jetstar for me."