Find Cheap Flights from Barcelona-El Prat to London Heathrow (BCN - LHR)

Nothing

I had to pay €129.00 for an extra piece of luggage a a service free of €162.00. The crew was unfriendly. They did not say hello nor did they say good. Last but not least, they did not provide me with an entry form.

Annoying woman who talked loudly for three hours :)

I Like the check in process, the punctuality of the flight

The food was terrible, they kept me waiting for my strolley on LHR for over half an hour!

The crew was very friendly and the overall experience was pleasant!

Sitting is poor

Flight attendants were nice, and the aircraft was clean.

Flat out the worst flying experience I've ever had. The bag checkin processes was a nightmare; I showed up super early to the airport, with more than enough time to check my bag and board without issue. The bag checkin line didn't move for over an hour, and while there were still tons of people waiting to check their bags for flights that were soon departing, most of the counter employees packed up and left. When someone pointed out that we would miss our flights, the attendants said "my shift is over" and walked away. At this point, the line broke and passengers started to cut the line, two people nearly got into a fight, airport security even had to come. My bag was finally checked five minutes before the flight left (!!!!!). I was unsure if I'd make the flight, or if my bag would make it on the aircraft. The worst part is that throughout their incompetent checkin processes, the attendants were all incredibly rude. I am NEVER flying this airline again, even if I have to pay twice as much for my ticket.

Food n/a, enernteiment n/a Spacewise - bad.

The crew.

The seats.

Explanation of why the flight was delayed

At checking they recommended that I check my carry on because the flight was full and it won't be enough space in the cabin. The flight was not full. Many people had their carry on with them on the plane.

High Life magazine

No complementary beverages

Not sure if I am more unhappy with Kayak for not warning me or British Airways for charging me €75 for eached checked baggage. Even a sofa or tea cost money on this flight. Should think twice before booking this airline!

crew was friendly

Waiting 20 min to board , then waiting half an hour on the plane after that

I arrived to the desk of British Airways already checked in. I only needed to drop off my bag. The attendant at the counter told me I was late although I was still 50 minutes from departure time. Unable to get on the flight, I then had to go to many other desk in order to rebook my flight home. One of the nice crew members of Finnair told me that it was not that I was late for my flight, it was that my flight was over booked and the airline had given my seat away. Also, because I had booked through a travel agency, I was only able to rebook through them. Kayak. Kayaks customer service told me I had to wait 24hours to see if I was eligible for a new flight. A total mess. I am very disgruntled with the service.

The crew was very polite and attentive. Nice flight overall.