Find Cheap Flights from Barcelona-El Prat to London (BCN - LON)

Nothing.

Incredibly disorganized. Cheat you out of more money in every way they can. 45 euro to check in if you miss the 2 hour mark is ludicrous. You can't pay at the check in counters so you have to wait in line to check in, they send you to another line to wait in to pay, and then wait in the line to check in again. By the time I had finished running back and forth, I had nearly missed my flight. Throughout the entire flight all the staff does is try to sell you more stuff. Food, cosmetics, perfume. They could at least give a complimentary beverage like basically every other airline. Overall I had a terrible experience, and will never fly with them again if I can help it.

Not much. Won't fly with them again. Would rather pay a bit more for being treated in a civil manner.

Ryan has zero customer service and treat passengers like cattle. Paid extra for 4 people to have priority seating and an assured cabin bag space, yet was forced by staff to check bags at gate! Staff don't appear to know their own rules or tickets? Insisted nothing on our tickets indicated we had paid for that service, yet ticket clearly said Priority!! Another staff member later said we were right and should've kept our bags but at that point it was too late as they'd be loaded. And, there were multiple spaces still left in cabin overheads for bags when we boarded. All they tell you is to go online later and make a complaint or try to get a refund for the priority fee. But I imagine that's pointless and expect little response. Ryan Air... ripping you off while pretending to offer you a service.

The inflight crew were amazing!

The check in crew was poorly trained and rude. At the check in gate, we asked the check in agent if we could carry on the roller board suitcase we normally use as a carry on for all or flights. We were assured we could. When we arrived at the gate we were told the case was too large and could not be carried on. We were then charged 60 euros for checking the bag when the cost at inital check in would have been only 54euroa. 5)3 gate check in crew were very rude!!! We travel a lot and have never had such a poor experience.

Nothing. We were not on the flight because the gate closed before we got there. We were delayed because my wife had booked assistance from departure area to gate.

We were delayed by Airport assistance for my wife although it was booked well in advance and Easyjet gate closed before we got there despite the fact they were told we were on our way we had to rebook at a cost of €337 single for two persons from Malaga to Belfast.

Affordable. Able to pay for checked bag on phone since we arrived 2 hours ahead.

Flight delayed. No boarding process. No ability to pay for luggage at check in counter.

Total ripoff. Crowded like cattle and extorted for massive extra charges for our luggage. Will never fly Ryanair again.

Nothing

5 hour delay No communication from staff No announcement Staff risky rude and didn't care Staff extremely unhelpful

NOTHING. I haven't had a worse airport/airline experience. I would NEVER fly this airline again. No matter the cost. HORRIBLE I felt taken advantage of and swindled. Not to mention incredibly uncomfortable.

EVERYTHING. Ryanair is hands down the most horrendous airline I've encountered. What a joke. I can't believe they're in business.

Nothing

Ryanair is run by crooks. They charged me for my bags and sent them nowhere they stopped my family from getting on the flight despite the fact that we showed up 3 1/2 hours early and we had to buy new tickets to get to Barcelona. They are impossible to get a hold of and it seems that everyone save maybe one person that we came across was arrogant, rude, exasperated and seemed to abhor their job.

Many hidden fees for luggage and boarding passes. One of the workers collecting money for luggage was very used and used profanities.

You may have to check baggage that goes on US airlines as carry on. We were charge at the gate and it was $60 euros. Not happy about that at all.

Nothing

The seats were very uncomfortable, I am a skinny men I could tuch the passenger next to me and it was very bad you know I understand they have to make a profit but is not about money at all time what happened to customer service I felt I was a stack of Sardines very bad I would not fly Whit this airline again . Shaun Boudaghian

Crew were nice, and boarding was quick.

No entertainment. Food and drinks for purchase only. Uncomfortably firm seats.

Punctual

Ticketing crew was not the friendliest

Flight was 45mins delayed

To be told last minute I can not fly and have to be put on a waiting list by the check-in lady mrs A in the situation when we had a technical error with my online check-in (my husband was successfully checked in but not me) and sent to the gate to hope for a last minute cancellation. One of the lady mrs B at the gate didnt communicate properly with her colleague mrs C standing next to her (who told my husband to wait on the side before validating his boarding until i could get a seat) and 'gave' my husband seat away to another waiting passenger (even though it was written on my ticket I was the first on the waiting list) even though we were trying to anticipate the situation but she only replied 'one minute please' without listening and resulting in giving away my husband ticket afterall! lack of professionalism, internal commnication between personel and overall obvious messy organization with disrespect to passengers. without saying that the whole waiting time, i had to sit on the ground and had nowhere to seat properly while 7 months pregnant. Will never fly easyjet ever again.