Recent Reviews
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- Negative
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3.6
The flight was unable to take off on time, which they did not communicate until after boarding. All of the passengers had to sit on the plane on the tarmac and wait an hour until we were able to take off.
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3.3
No leg room. I am not a big guy,but my knees were pinned against the seat in front of me.
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6.0
Quick boarding very less leg space which doesn't even permit to head down on front tray.
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8.0
Selph check No clear signage at aireport barcelona
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8.6
Efficient, great value
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2.0
Absolutely nothing They overbooked the flight and would not let us on even though we had tickets because we did not check-in that morning online before our arrival to the airport. They re-booked us for another flight that had a connection but it kept getting delayed so they made us re-check our luggage 3 separate times. When we finally made it to the connecting city (Barcelona) that next flight was delayed from 9 pm departure to 11 pm to midnight and then to 2:30 AM with no confirmation that the flight would actually take-off. There was no one that could offer us help or give us answers as to what was going on, all employees were very vague and kept telling us they couldn't tell us anything. We spent 14 hours that day in the airport for a flight that should have taken 1.5 hours. They gave us 6 euros each as compensation and that was it. To put in a complaint to get your money back is very difficult. Their website is often down and they make the form very specific online so that if you type something in lowercase letters it won't go through. I will never fly them again and strongly suggest you don't either.
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2.0
Cancellations and delays over and over again. Will not be using them again.
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5.3
Sits are not comfortable
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4.0
Boarding was not bad, but a bit confusing Flight attendants more interested in talking to each other than serving customers. We went hours without water. I went back to the galley to get some and no one was there, so I served myself
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10.0
Comfortable seat, helpful check in agent gav me a good seat. For a "low cost"airline it was better than most regulars . Child in seat in front coughed and sneezed constantly. I wished his accompanying father had made him use a hankerchiff. Could airlines not advise sick passengers to use tissues or even masks to avoid spreading germs?
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8.0
Selph check No clear signage at aireport barcelona
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8.6
Efficient, great value
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10.0
Comfortable seat, helpful check in agent gav me a good seat. For a "low cost"airline it was better than most regulars . Child in seat in front coughed and sneezed constantly. I wished his accompanying father had made him use a hankerchiff. Could airlines not advise sick passengers to use tissues or even masks to avoid spreading germs?
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3.6
The flight was unable to take off on time, which they did not communicate until after boarding. All of the passengers had to sit on the plane on the tarmac and wait an hour until we were able to take off.
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3.3
No leg room. I am not a big guy,but my knees were pinned against the seat in front of me.
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6.0
Quick boarding very less leg space which doesn't even permit to head down on front tray.
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2.0
Absolutely nothing They overbooked the flight and would not let us on even though we had tickets because we did not check-in that morning online before our arrival to the airport. They re-booked us for another flight that had a connection but it kept getting delayed so they made us re-check our luggage 3 separate times. When we finally made it to the connecting city (Barcelona) that next flight was delayed from 9 pm departure to 11 pm to midnight and then to 2:30 AM with no confirmation that the flight would actually take-off. There was no one that could offer us help or give us answers as to what was going on, all employees were very vague and kept telling us they couldn't tell us anything. We spent 14 hours that day in the airport for a flight that should have taken 1.5 hours. They gave us 6 euros each as compensation and that was it. To put in a complaint to get your money back is very difficult. Their website is often down and they make the form very specific online so that if you type something in lowercase letters it won't go through. I will never fly them again and strongly suggest you don't either.
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2.0
Cancellations and delays over and over again. Will not be using them again.
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5.3
Sits are not comfortable
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4.0
Boarding was not bad, but a bit confusing Flight attendants more interested in talking to each other than serving customers. We went hours without water. I went back to the galley to get some and no one was there, so I served myself
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