Not constantly changing the price DURING a booking. Felt like bait and switch.
Very fast boarding. Crew members were super nice. I loved it!
My luggage got lost and until today there is no solution to the problem. It's still missing
Only food for sale. Did not even offer water. No entertainment
Checking was efficient and quick. Adequate luggage space. Food for purchase only at high prices
Terrible. For clarity - this was the Level flight to Boston. Not Vueling. Would urge customers to avoid this airline. Gate agent was singularly unhelpful. He was argumentative, rude and went out of his way to ensure that every penny was collected for the baggage (which we realized given how early we were for flight we could have saved hundreds of dollars if we checked in on app). No onboard entertainment or WiFi. Half of the front section was empty because the seats did not work! Plane was falling apart.
The flight was delayed and nobody was able to inform me about the new scheduled time and gate
The whole flight was coughing and farting all the way. It was impossible to breathe. If people are traveling sick they should either not be allowed to fly or made wear masks
Non stop flight from Barcelona to Rome, arriving on time.
They stop online checkin above a certain capacity. We had to go to the airport to check-in at the desk. Or was offered to pay 7eur extra. Rip off.
Awful awful rebooking experience. Stupid airline. Will never fly Lufthansa again. Annoying pilot.
Never took the flight due to strikes which happens but there was no timely coordination to find me new flights. I had to call Lufthansa and Kayak support only to be given no good options and a 75% refund. Ended up spending way more for alternative flights that I coordinated myself for a trip I had booked 6 months prior.
Come on. A two hour, 7am flight and a small bottle of water and a tiny chocolate bar was provided. No coffee, no nothing. Poor.
It was as good as a flight in economy can be.
Plane was crowded, seats narrow, legroom nearly nonexistent. The entertainment feature didn't work for my row and nobody was able to/interested in trying to repair it. This flight was in direct contrast to a very comfortable Lufthansa flight from RDU to Frankfurt about a week earlier.
Rushed due to connecting Lufthansa flight delay Seating very tight and uncomfortable with poor leg room Long lines for rest room
Better when flight announcements are better produced and slowed down a bissele
My only complaint would be that we paid for insurance in case we needed to change our flights. However we still had to pay to change and was not helped on either travel parties. I would like a refund for my change fees as indicated in our insurance plans.
The only really annoying part was the TV screen. It was kinda messed up. Like it would just randomly turn off or switch. It was also not responsive. Which gets annoying on an almost 12 hour flight
Luftansa over booking canceled my flight 2 days before I left, so I called to reschedule but didn't answer, so I had to cancel. This has ruined my vacation plans and I already had to pay 3 days for a hotel reservation in Barcelona. I don't think I'll ever book this flight again in my life.
