Find Cheap Flights from Beijing Capital to Auckland Intl (PEK - AKL)

Special meals were delivered very quickly. Enjoyed all the nature films. Stewardesses were very helpful and spoke enough English to understand.

They lost my luggage

to have transfer personalized service was an excellent service and great relief, because I didn't known the airport, had to pick luggages, then change terminal and check in again. the person walked along with me, all the way. she was kind, caring, and helpful.

Half of the sandwich, no coffee

to have transfer personalized service was an excellent service and great relief, because I didn't known the airport, had to pick luggages, then change terminal and check in again. the person walked along with me, all the way. she was kind, caring, and helpful.

i like tv which has many movies

i dont like because i still not take my baggage

Half of the sandwich, no coffee

Good entertainment

Forgot one of my kosher meals on one of the legs.

I don’t like anything

Food,customer service,entertainment and comfort

Comfortable flight,on time departure,friendly staff

Long layover

Good service - food/beverages etc

Was stinky at the rear seats near the toilets

Making my way to the bathroom during boarding I was instructed to return to my seat simultaneously as the flight attendant nearly pushed me to the ground in haste.

I don’t like anything

Food,customer service,entertainment and comfort

Attentive attendants i business class

Good service - food/beverages etc

Was stinky at the rear seats near the toilets

The flight was delayed by 5 hours! The crew does not speak good English, the announcements were very difficult to understand. The crew was also not very polite in their mannerisms. They lacked professionalism in the way they conducted themselves. They seemed stressed and impatient.

I thought the service, efficiency and kindness of the staff was top notch. They made the flight really enjoyable. Hainan does a lot to make sure you feel like you are getting a high quality experience even while flying economy.

I notice a few things around my seat that were kind of broken, which was surprising knowing that this was a new Dreamliner ... I thought certain things would not be as worn yet. Though I am sure it gets a tons of abuse! I also thought the food was sub-par and we always had a really hard time hearing any announcements because they were not clear, loud and English was challenging to decipher.

i like tv which has many movies

i dont like because i still not take my baggage

The food.

Flight was delayed 7 hours. Airplane stopped at an airport 100 miles from my destination. I was several hours late after that unexpected stop & already 8 hours late from the prevvious delay. I won’t take hainan after this.

Special meals were delivered very quickly. Enjoyed all the nature films. Stewardesses were very helpful and spoke enough English to understand.

They lost my luggage

i like tv which has many movies

i dont like because i still not take my baggage

Great juices. We really enjoyed the mango juice and coconut juice. The raw vegetable and fruit meal was good. We added humus to it and that added to the taste.

Didn't appreciate the fumigation of the cabin. Maybe add humus or guacamole to the raw vegetable or fruit platter.

service minded because I am tall, so gave me a free exit seat without asking.

the check-in took 1 hour. Impossible to do online check-in from home. the food is not good and entertainment without subtitles for let's of movies....

I thought the service, efficiency and kindness of the staff was top notch. They made the flight really enjoyable. Hainan does a lot to make sure you feel like you are getting a high quality experience even while flying economy.

I notice a few things around my seat that were kind of broken, which was surprising knowing that this was a new Dreamliner ... I thought certain things would not be as worn yet. Though I am sure it gets a tons of abuse! I also thought the food was sub-par and we always had a really hard time hearing any announcements because they were not clear, loud and English was challenging to decipher.

The food.

Flight was delayed 7 hours. Airplane stopped at an airport 100 miles from my destination. I was several hours late after that unexpected stop & already 8 hours late from the prevvious delay. I won’t take hainan after this.

The direct flight to San Jose The entertainment

Food was terrible, inedible actually. It is not because I dont like chinese food... I have spent months (on multiple occasions) traveling the country and love the food, even the weird stuff. Thank God my wife and I always come prepared with snacks when we travel.

Service was awesome

Inflight entertainment has a limited selection

They destroyed one if our luggage.the plane was very loud

Very service

Food was plenty and plane very clean ...

The crew were not friendly at all. No one smiled.

The flight attendants were very nice and professional. Even though the flight was delayed the attendants at the gate do a very nice job.

I thought the service, efficiency and kindness of the staff was top notch. They made the flight really enjoyable. Hainan does a lot to make sure you feel like you are getting a high quality experience even while flying economy.

I notice a few things around my seat that were kind of broken, which was surprising knowing that this was a new Dreamliner ... I thought certain things would not be as worn yet. Though I am sure it gets a tons of abuse! I also thought the food was sub-par and we always had a really hard time hearing any announcements because they were not clear, loud and English was challenging to decipher.

The direct flight to San Jose The entertainment

Food was terrible, inedible actually. It is not because I dont like chinese food... I have spent months (on multiple occasions) traveling the country and love the food, even the weird stuff. Thank God my wife and I always come prepared with snacks when we travel.

Good entertainment

Forgot one of my kosher meals on one of the legs.

The food.

Flight was delayed 7 hours. Airplane stopped at an airport 100 miles from my destination. I was several hours late after that unexpected stop & already 8 hours late from the prevvious delay. I won’t take hainan after this.

Attentive attendants i business class

It would be good if the Chinese Eastern Airlines employees worked to improve their spoken English for the sake of those who don't understand Chinese. The airport announces over the speaker system were especially difficult to understand.

Good service - food/beverages etc

Was stinky at the rear seats near the toilets

I don’t like anything

Food,customer service,entertainment and comfort

I thought the service, efficiency and kindness of the staff was top notch. They made the flight really enjoyable. Hainan does a lot to make sure you feel like you are getting a high quality experience even while flying economy.

I notice a few things around my seat that were kind of broken, which was surprising knowing that this was a new Dreamliner ... I thought certain things would not be as worn yet. Though I am sure it gets a tons of abuse! I also thought the food was sub-par and we always had a really hard time hearing any announcements because they were not clear, loud and English was challenging to decipher.

Special meals were delivered very quickly. Enjoyed all the nature films. Stewardesses were very helpful and spoke enough English to understand.

Great juices. We really enjoyed the mango juice and coconut juice. The raw vegetable and fruit meal was good. We added humus to it and that added to the taste.

Didn't appreciate the fumigation of the cabin. Maybe add humus or guacamole to the raw vegetable or fruit platter.

service minded because I am tall, so gave me a free exit seat without asking.

the check-in took 1 hour. Impossible to do online check-in from home. the food is not good and entertainment without subtitles for let's of movies....

Half of the sandwich, no coffee

service minded because I am tall, so gave me a free exit seat without asking.

the check-in took 1 hour. Impossible to do online check-in from home. the food is not good and entertainment without subtitles for let's of movies....

They lost my luggage

The direct flight to San Jose The entertainment

Food was terrible, inedible actually. It is not because I dont like chinese food... I have spent months (on multiple occasions) traveling the country and love the food, even the weird stuff. Thank God my wife and I always come prepared with snacks when we travel.

Special meals were delivered very quickly. Enjoyed all the nature films. Stewardesses were very helpful and spoke enough English to understand.

service minded because I am tall, so gave me a free exit seat without asking.

the check-in took 1 hour. Impossible to do online check-in from home. the food is not good and entertainment without subtitles for let's of movies....

Great juices. We really enjoyed the mango juice and coconut juice. The raw vegetable and fruit meal was good. We added humus to it and that added to the taste.

Didn't appreciate the fumigation of the cabin. Maybe add humus or guacamole to the raw vegetable or fruit platter.

The food.

Flight was delayed 7 hours. Airplane stopped at an airport 100 miles from my destination. I was several hours late after that unexpected stop & already 8 hours late from the prevvious delay. I won’t take hainan after this.