Find Cheap Flights from Beijing Capital to Auckland Intl (PEK - AKL)

Most of the crew was not skilled with English (both comprehension and pronunciation) so it was difficult to communicate or to understand instructions. The flight was also delayed for an hour, which could have been avoided if the airline staffed more people for check-in or streamlined the check-in process since that was the only bottleneck preventing passengers from being on time.

The booking itinerary did not specify that there would be a layover in Jinan. Even though there was, it would have made more sense to allow the continuing passengers to stay on the plane rather than forcing everyone to go through customs at this point.

Good price and had entertainment and meals that were tasty.

Too cramped, not much on the television, seat did not go far back enough to sleep for a long flight.

My bags never arrived and haven't been found to date

Crew members were great!

Boarding was a bit chaotic, we had to be bused from the terminal to the plane. But overall a good experience.

crew service was good and friendly

baggage unloading was very slow.

The crew members were great and very helpful. There was quite a bit of turbulence but the pilots did a great job. I was pleasantly surprised at the amount of legroom in coach, it made for a pleasant trip.

We had to disboard on the tarmac and be bused to the terminal.

Very good service, warm and thoughtful

The flight attendants are attentive and know how to anticipate your needs. I used to travel from New York to Korea then the Philippines, and I choose to fly Korean Air. In my opinion, their service crew improved a lot Including their food.

crew and movives

food was so so.

Such good service with Korean Airlines. We even got a free upgrade to exit row seats just by getting to the airport a little early.

Overnight flight is brutal. But that can't be helped.

Service was great. Food was good.

Love the A321 aircraft

Food and no IFE on board for a 4 hour flight

Seats and entertainment systems are reliable. On time boarding and departure was made. Free Wifi was offered. Really slow but ok.

Crew service and attitude can be improved. (Inappropriate Communication may cause some rudeness. ) Food presentation doesn't really look like a premium class.

Business class with flat beds and the forward compartment was very comfortable and cosy

Food Service Limited entertainment

All was fine

Efficient

No alcohol

Unlimited on bored entertainment and refreshments

We couldn't order vegeterian food

After seeing my flight # is shown on the overhead TV and waiting in the line for 45 minutes to the check-in counter in area K at the Hong Kong international airport , they told me that I should go to area F for my flight! They should have more clear signage and information for passenger! And the overhead TV should not print my flight # here which cause misleading. Even though I want to come earlier to check in for a better seat but cannot do it because of this.

They treated you like you were important and really took care of my every need

Getting on a cattle car to go to another terminal and then get in line again to go on the plane

Singapore airline is amazing, great service and quality entertainment.

None

Very comfortable. best airline I flew on overall and was first time .

Charges for extra bag was steep- $150. Location at LAX airport is far. While nice to have many options for meal but did not low-carb so I only ate half my food

Great service always smiling, flight on time, overall a great way to fly.

I was seated in business class - the attendant gave my special order food to another guest and gave me something else instead. I could have gotten very ill from this, and notified the flight attendant who shrugged it off and walked off.

Seat comfort amenities crew

No vegan meal options

Movies

Breakfast

The plane required the note book to view current movie but the note book has to have the app installed before take off. It was not properly draw my attention in advance via e-mail or text messages. For such a long flight, Qantas should have a better plane to server this route. Totally disappointed.

Everything in regards to Hainan.

I didnt like that Kayak.com said I had a return seat picked out. THEN went online to see I had no return seat even though one printed on e ticket. Had to call Hainan directly to fix it. Also didnt like that since I bought through Kayak.com I couldn't do 24 hour prior flight online check in. Only allowed to check in at the airport 3 hours prior to flight.

Crew members were great!

Boarding was a bit chaotic, we had to be bused from the terminal to the plane. But overall a good experience.

The crew members were great and very helpful. There was quite a bit of turbulence but the pilots did a great job. I was pleasantly surprised at the amount of legroom in coach, it made for a pleasant trip.

We had to disboard on the tarmac and be bused to the terminal.

I appreciated the price, movie selection, and consider the food adequate

The crew, with a single exception of a male attendant, was unhelpful and even apparently unhappy with being in the flight. The plane did not have soap in the toilets. The entertainment equipment did not work properly.

Love the A321 aircraft

Food and no IFE on board for a 4 hour flight

Put a water bottle in my seat for when a wake up.

They got confused with my middle name and I had some trouble checking in.

All was fine

All was fine

Clean cabin. Feels safe with newer plane.

The crew was less attendant than other airlines. They should slowly go through the cabin with things like landing cards. I had to yell to get their attention. Communication in English was not very easy.

We couldn't order vegeterian food

Unlimited on bored entertainment and refreshments

Efficient

No alcohol

Put a water bottle in my seat for when a wake up.

They got confused with my middle name and I had some trouble checking in.

food was very bad

Seats and entertainment systems are reliable. On time boarding and departure was made. Free Wifi was offered. Really slow but ok.

Crew service and attitude can be improved. (Inappropriate Communication may cause some rudeness. ) Food presentation doesn't really look like a premium class.

Business class with flat beds and the forward compartment was very comfortable and cosy

Food Service Limited entertainment

Good price and had entertainment and meals that were tasty.

Too cramped, not much on the television, seat did not go far back enough to sleep for a long flight.

The crew was friendly and efficient. The check-in was smooth and they explained how to get to the gate location. The flight left on-time and arrived early.

The plane was very warm and the AC was either turned off or set to a high temperature. There was no cold drinks and no ice on the plane and drink service on the four hour flight was only immediately before and after dinner in a small cup. Bring something to drink with you. Entertainment was a Chinese movie on a small overhead screen with English subtitles that were too small to read. Unlike other flights on the same airline, we were not offered a choice of meals.

It was never made clear in my itinerary that there was a stop at Hangzhou. I didn't realize there was a seperate flight until I checked in at the hotel.

Plane departed on time. There was food service and 2 beverage services.

long wait to get to our destination gate.