Find Cheap Flights from Beijing Capital to Auckland Intl (PEK - AKL)

The staff was friendly and helpful, there was a decent amount of leg space.

The inside of the plane seemed old and there was no entertainment system even though it was a long flight. They spent way too much time trying to sell overpriced food.

Nothing

Took one hour to check in. Charged $70 for EACH normal carry on. Air temperature in cabin bloody freezing. Crew are pleasing on the eye, but they do not appear to be interested in the comfort of the passengers. Same trip with LAN Sydney to Auckland....free food plus all drinks...Air Asia even a cup of tea came with a price. Similar fares charged by both airlines. Entertainment a joke! Not one monitor or adapter in cabin!!!

The flight destination is Beijing but we need re checkin at Shenzhen and the worst is we need to pickup bag and rechecked baggage

I've travelled extensively and ok many different airlines and Hainan is by far the worst. Not good communicating prior to the flight especially about delays. The food was in edible. Seats where uncomfortable and on each flight here was something broken on my seat. No entertainment on flights between Bangkok and Beijing. The crew was So unfriendly and wouldn't help at all when we asked them for help when one of our travel companions was ill.

Nothing

When we landed Hong Kong. The plane to Abu Dhabi had closed boarding. Very unprofessional management from airport crew. Me and other 40 passengers will have to wait for the next flight which could be after two days. I booked Emirates to Dubai and I have taken a decision that neither me or my friends will never never go for the poor Hong Kong airlines.

Friendly crew, tasty food. Way better than US-based long-haul travel. Super easy transfer for international connection at Hong Kong Airport.

No kiosks for a more expedient check-in process. Difficult time selecting seats prior to online check-in. Blankets provided, but no pillows.

Tempting fare for a long haul flight. Luckily they had new air craft 787 on this sector.

Bad food.

One leg of the flight was a dreamliner.

Food was the worst I have had in memory. Crew are also the worst I have experienced in memory.

Nothing

I couldn't sit next to my partner even though we booked under one booking and I didn't get a meal when everyone else did.

The crew were cheery, helpful and professional.

In economy, space is an issue, still feels cramped

New plane,comfortable seats, modern entertainment

Ethiopian Airlines check in staff made a pigs-ear of my check in process. First they claimed I'd missed the flight (my ticket said 2335 on 15 Dec, they changed flight to 0010 on 16 Dec, but claimed that as my ticket was for 15 Dec my booking was invalid). They proceeded to re-issue me with a new ticket a (for the 0010 fight on 16 Dec), but then also tried to change my connecting flights by one day - even though they should remain the same (in effect the flight was only put back by 35 minutes, so why change a booking for connecting flight by 24 hours?). Fortunately on arrival in Shanghai, air china check me onto the correct flight. However, to compound matters, my luggage has gone missing and, bizarrely, Ethiopian airlines issued all foreign passengers with landing cards for Japan - not China!

The Crew woke everyone up in the middle of the night with 5 hours to go to serve breakfast. Should have let people sleep and served breakfast with 1.5 hours to go.

Great entertainment

Beautiful air plane Nice flight assistants

The security person was incorrect about my Lithium battery causing me 45 minutes at the security check. I was also disappointed that even a coke needed to be paid for extra.

The service and food was good. The attendants were very considerant.

There was no enforcement of the boarding line. Those who formed a single line where instructed had to wait as 2/3 of the passengers made a mad dash to push their way to the front. Video screen, power outlet, and window shade did not work properly in my seat on this brand new Dreamliner. Very disappointing. Especially for a 14 hour flight. The bathroom was filthy and needed to be hosed down, and there was no soap or paper towels left by halfway through the trip.

Service, food, and comfort were excellent. Crew was attentive and friendly. I ordered the Asian food choices and they were quite good to this Westerner.

Some of the equipment did not function (one chair did not function and one set of headphones did not function). Boarding was disorganized. Bathrooms had no soap. Limited entertainment.

Crew was friendly, about as expected for the cheap price

No vegetarian option, in flight headphones were useless, can't use phone AT ALL during flight, gate was changed without warning (no announcements over the PA or notices posted that it was changed)

I liked that the crew was attentive to our needs.

I wish we had more snacks offered

Good service, very pleasant cabin crew and a very smooth 787 flight. Good food.

For a modern plane the seats are very hard on an eleven hour flight Having flown China Southern before on this route I brought along a memory foam seat squab this time! Very impressive is the transit hotel accommodation provided free for transits over eight hours.

Punctual departure, early arrival. Cabin crew was very attentive. Plenty of drinks to keep hydrated. Lots of movie and entertainment choices.

Seat cushioning was worn out...not so comfortable for a long flight. Limited leg room. Unless you were seated at the beginning rows of the food service, there was only one food choice left. Also ran out of snacks for the back rows.

We got stucked in hong kong and had to buy extra tickets because the airline cancelled the ones i bought from kayak since my wife could not get into bangkok

Big jet

Delayed flight by one hour for the second time this month. No tv on board. Not enought room for legs

The only positive thing was that the flight was on time.

Cabin crew was largely absent. The seats were small and there was no legroom. The food was mediocre, but edible. Alcoholic drinks were limited to a red wine, a white wine, and beer, none of which were good.The bathrooms were quite dirty, though that is more a reflection of the passengers than of the crew.

China Southern's economy seats are spacious for legroom and seat width and the entertainment system is well stocked with movies/TV shows/music. Some entertainment systems will also com with a USB port to charge your device (if it's allowed to be used). All seats come with pillow and blanket to keep you warm throughout the flight.

Any mobile devices that can be used as a cell phone are not allowed to be on or used while on board the flight. This includes mobile phones in flight mode (China Southern explained to me that this is Chinese law), so don't expect to do anything with your mobile phone which means you're basically using their entertainment system. They will stop and tell you midflight to turn off your phone. Food was horrible, no soap in the bathrooms, and boarding/deboarding in Guangzhou was a test of patience. Having been through Guangzhou twice, despite there being multiple gates for planes to pull into for arrival, they'll always deplane you to the tarmac where buses will be waiting. They'll then drive you to an arrival's terminal where you're forced through a long line that leads to a China Southern desk for them to stamp your boarding pass to wait for your next flight. This line was 30 minutes long for our plane alone and increased as more arrived. Boarding was the same where you get on a bus, stand for 10-15 minutes while they drive you to a plane that was for whatever reason was attached to another gate that no one had access to and you've climbing stairs to board again. The airport itself is devoid of many food or coffee shops and what's available is expensive and of low quality/taste. Expect to see endless construction, many unclean bathrooms where the toilet seats don't even fit the toilet they've been attached to, and lack of soap in the bathrooms.

The crew and ticket and gate personnel were awesome. Very polite and very helpful. It was even cooler that we were selected for a bump up to buisness class.

Crew was surprised that someone on the flight might not eat pork... They had zero non-pork options. They brought a biscuit/cracker thing. They had to be asked 4 times to bring me water. The flight was delayed but there was no announcement about how long it might take... nothing. When the announcements came through the headphones they were ridiculously(!!!) loud. People we ripping the ear buds from their ears but it was never fast enough. It actually blew out the speakers on my headphones. Thanks for breaking my headphones!! Flight attendants never did anything about the people who were out of their seats after landing. One bag fell out and hit me.

Very friendly cabin staff. Fluent in English

My special vegetarian food was not offered but the staff did their best to substitute my missing meal with what they had.

Crew was very nice

Seat back did not recline, free still water not available on touch screen ordering

Very friendly and good service- price was very high for the distance/time

Good service

Staff efficient

Abit slow at check in with queues