Find Cheap Flights from Beijing Capital to Toronto Pearson Intl (PEK - YYZ)

Everything was good.

Airlines staff took my complaint seriously and found the bag at Hongkong airport. Later the bag was brought to SFO and delivered at my temporary stay. Very good job done.

On arrival on 10th Sep at SFO, I found one of my checked-in baggages was missing. This made me bit worried. I made a complaint to airlines staff there. Some inconveniences caused since I kept my needed cloths in that bag.

Flight delayed as always

Ground staff was organized, efficient and polite. Breakfast in economy was very good and flavorful.

Flight attendants were efficient; but not particularly friendly. No offer of water in t the middle of a long flight.

Seats comfortable; crew members friendly.

Somewhat limited choice of movies/TV shows.

Taiwanese food Boarding orderly

Never flew with them before. Was better than expected. Very nice!

The service was great, flight left 10 minutes early.

Nine hours delay! This airline is terrible !!! Twenty min. delay to Kiev and nine! hours delay back, old uncomfortable airplane (Boeing767), old unsafe seats without screen and charging plugs. Food was cold and not tasty. Their web site says “…favorite dishes from the unique menu from the chef!” Really? Cold pasta with tomato sauce!

Seat change at the last moment. I picked a window seat, but got a middle seat.

Price

Pretty much everything esle

Price

Pretty much everything esle

Nice plane and comfy seats

The stewards were not at all helpful or as friendly as most of the delta staff! I was so disappointed with their service. We had TWO delays making us arrive in SAT AT almost 2 am. Hence there were a lot of empty seats. We asked if we or even one of us could move into the …at least three empty rows…and they would not let us as they were they comfort plus section and it cost more…NO ONE WAS USING THESE SEATS!! So they let the passengers be crammed together in the rest of the plane and left numerous empty seats that could have been used! It’s was just rude. They also served drinks and never checked back to pick up the garbage. Didn’t tell us to raise our seats or put up our table trays before landing. So, as I exited the plane I handed them my garbage! I wasn’t going to be rude and leave it in the seat pocket or my seat …where I found crumbs of food on when I boarded the plane. Was just very dissatisfied with this crew!! I have been flying a lot lately using delta. I’ve had some delays but they’ve always been accommodating, this crew was not! What a shame!

Staff were friendly and helpful. Planes were clean and food excellent in first class.

The flight dely 1 hour

Boarding from back to front. Making early boarders wait to the side when they tried to embark too soon.

All the people standing in line prior to boarding.

The plane was clean and the boarding process was very smooth. The crew was professional. The selection of movies was outstanding.

There was not as much legroom as I would have liked. We had Asian Veg meals which were a little bit too much the same each time.

Delayed departure and delayed arrival. Landed at a different airport first (due to a storm?) and missed our connecting flight.

i didn't receive my bags for days after despite being stranded in the airport even though China Southern has a free hotel policy for layovers more than 8 hours.

Crew seemed nice, helpful.

It's a budget flight so can't expect much, yet aircraft was small cold and not comfortable for such long internatianal flight

Just happy to be on any flight back to LAX. Once on the plane, Hainan was good and I would fly them again.

Excellent crew, clear announcements in both English and Chinese, decent food and entertainment.

Hectic boarding process that required taking a bus and everyone pushing and shoving to board the plane in no particular order. Stayed on the tarmac for 2 hours before taking off and did not recieve frequent updates. When the seat in front of you is fully reclined you have essentially zero space.

The food was fine

Terribly delayed, they could do better informing people about why we got so many hours delayed. When we got to Shanhai there was not HAinan support at all for the lodging the airline provides for the connection.

Direct flight with cheap price. Good entertainment program selection.

Small seat. Only serving two meals during a 14 hour flight.

Nothing much better but just slightly better than the long haul flight

Had to take a shuttle to the plane from the gate and walk up the stairs in the rain

On time flights

All was good

All is good. Check in great. Boarding great.

Don't like crew pulling out my charge cords or ear phone jack so early into the landing process.

at least they gave us a voucher for a free dinner at the cafeteria in Macau

crew and movives

food was so so.

Well equipped economy class. More leg room than others. Food is ok.

Other carriers tend to be cheaper(but also not as good)

Korean air business class does not match their standards any more

comfortable seats

Air Canada's seats are more comfortable. I didn't have that stiff and unbearable pain and numbness I experienced with other planes over the last 20 years.

The flights were very professionally run, with great crew and decent seats and in-flight entertainment.

The food was the worst I've had on a trans-Pacific flight: all carbs, very little protein, and overall just not very flavorful.

Very good food. Great range of entertainment -- much better than United, which last year gave no selection for the long rides between Beijing and Chicago

Boarding process. We had four flights on Air Canada, and were put in the last boarding group on every one of them, which makes it hard to get overhead space. It seems statistically impossible for them to assign the worst boarding group to the same people every time, but they did it.

Food

The older flight attendants where incredibly rude and treated my concerns as if I was bothering them. My TV screen stopped working and was never taken care of. Where my seat is assigned the luggage area had every bag but my own or the gentleman next to me. Why have these marked with our seat number if anyone can put them there?

The bathrooms on the plane were soooooo tiny, and the logos on the bathroom doors didn't work well.

Boarding from back to front. Making early boarders wait to the side when they tried to embark too soon.

All the people standing in line prior to boarding.

love that Delta is now giving out Kind bars. Thanks!

The Grand junction staff is always great.

Everything was good.

Delay

Ground staff was organized, efficient and polite. Breakfast in economy was very good and flavorful.

Flight attendants were efficient; but not particularly friendly. No offer of water in t the middle of a long flight.

Not much

Direct flight with cheap price. Good entertainment program selection.

Small seat. Only serving two meals during a 14 hour flight.

The food was fine

Terribly delayed, they could do better informing people about why we got so many hours delayed. When we got to Shanhai there was not HAinan support at all for the lodging the airline provides for the connection.

Excellent crew, clear announcements in both English and Chinese, decent food and entertainment.

Hectic boarding process that required taking a bus and everyone pushing and shoving to board the plane in no particular order. Stayed on the tarmac for 2 hours before taking off and did not recieve frequent updates. When the seat in front of you is fully reclined you have essentially zero space.

Crew were very cooperative but did not know much English.

We had a screaming child who continuously threw temper tantrums. THe crew were unable to get parents to manage the girls who were about 3 and 5 years of age. A baby you can understand but this girl was old enough to be talked to.

All is good. Check in great. Boarding great.

Don't like crew pulling out my charge cords or ear phone jack so early into the landing process.

On time flights

All was good

Nothing much better but just slightly better than the long haul flight

Had to take a shuttle to the plane from the gate and walk up the stairs in the rain

Check in and boarding was very efficient and timely

The vegetarian food options were better this time than the previous air canada flight I had. The crew was prompt and friendly.

No reasoning was provided as to why the flight was delayed 1.5 hours. Thus, missing my connection flight. This was inconvenient and frustrating.

crew was friendly. thankfully the flight was not full, so most people (not me) were able to stretch out on multiple seats in the rear. Food was typical; keeps you alive but that is the best we can say.

entertainment system offered very limited variety. I think the movies were picked by a 12 year old.

The flights were very professionally run, with great crew and decent seats and in-flight entertainment.

The food was the worst I've had on a trans-Pacific flight: all carbs, very little protein, and overall just not very flavorful.

Air Canada's seats are more comfortable. I didn't have that stiff and unbearable pain and numbness I experienced with other planes over the last 20 years.