The flight was excellent but the onboard WiFi wasn’t working.
it was hard to find the check in at the airport no signs food was average
Short flight. Was not told if there was a kosher option for the snack.
Flight had delays as always. It has been very disappointing as the last 4 times I’ve travelled with Aegean we always had delays.
The airline provided exceptional service, particularly the counter personnel. The aircraft's seating arrangement offered ample legroom and comfort, exceeding expectations for standard economy class.
More leg room, great if crew could move people before flight (ie if 3 in a row, offer to move 1 or 2 to an empty 3 seat row rather than let people move themselves after takeoff
Our flight was canceled after we paid in full and began making further plans. we were refunded only around75% of what we paid! I strongly recommend against ordering Aegaen Airlines!
Short flight. They served drinks and food, but the flight was full and had to put my hand luggage under the seat.
2 hours delay on the plane causing us to miss our connection
2 hours delay on the plane causing is to miss our connection
I was not given my boarding passes by MEA for my connection flights in Rome and then Munich because I did not have boarding passes, I was asked to go through customs in Rome to check in so I was delayed and missed my flight
MEA is a reputable and well managed airline. I have always a good experience when travelling with it
No speakers provided for inflight entertainment which was available but couldn’t hear volume with no speakers. Check in by arrogant crew One piece policy for checkin despite being underweight weight limit in 2 pieces not allowed and ridiculous. Attitude of some arrogant air hostesses not appreciated. Many were polite however.
They switched back and refurbished BA 787 instead of the nicer airbus 380 planes. Service is lacking and one of the worst lounges I have ever visited.
No USB to charge the mobile. The seats don’t recline.
At the airport they posted on the board at 12:55 boardind closed instead of boarding slone and we had to run our heart to the gate to find it was a mistake!! It was just starting to board
The plane is very clean. Food is acceptable given the short trip. Crew is very friendly .
I am Syrian and I travel over 6 times every year but MEA is proofing it deserves all the respect.
A321 is a small aircraft so I think the crew did there best from the point where I was sitting!
Wonderful new plane, very helpful and friendly crew, amazing flight entertainment system, and many other great things. Yet, the knefeh meal I had was so dry and poor to an extent that I was about to shoke with a tiny piece of it entering my airways. Apart from this everything was excellent. Thank you MEA & RHIA !
Overall great experience, flight was good and crew was focused on safety and comfort
Food seats were good Flight was delayed for over an hour, missed connecting flight, lot automatically rescheduled us to a new flight which was good but lost approximately 4 hours. Not a good way to start a vacation.
Flying business class saves you. Once you get out of the terminal and onto the plane, it’s fine. The traffic at the gate is a horror. No organization at all. The fact that Business class is promised early boarding is a myth.
Good in general, but i think the chair is not comfortable for traveling more than 2 hours ..
Boarding could've been improved a bit, the rest is excellent.
Seats were so uncomfortable, my butt hurts so much, I wish they have more cushions,it really was horrible, Except that, Stewarts were polite food was decent
One of the best experiences ever. Thank you to the crew.
bus ride to the plane was very crowded and had to wait a long time to get to the plane. The flight itself was great.
The flight was very bad, the food and the staff was very rude. My last time with them
The staff was good. Very friendly and respectful. The airline not so much. They aren't very informative at all.
Didn't like the Boeing 787-9 Business Class. I had requested seats A & B for me and my husband, they changed to A & D, separated by the aisle. For the 12 hours duration of the flight we couldn't even see each other! Same for the return flight, a passenger was kind and switched seats, we ended up sitting in the middle 2 seats, still an issue to communicate with a barrier in the middle..
Was disappointed because we had paid extra to choose our seats 3 weeks before the trip and only 2 days before departure I get an email that our seats from beyrout to Istanbul were bumped from row 15 to 25 without any good explanation. Someone else took our seats . What’s the point of paying extra to reserve our seats if they are going to do that. That was not right or ethical.
Be honest of what you sell: This was sold as Business Class on all three legs, while the JetBlue plane didn't even have business class seats, and wanted $164 for extra legroom seats.
My checked bag did not get loaded on the aircraft in Istanbul. Other than that, the flight was smooth, on time and the crew was friendly, efficient, and professional.
Unfortunately internet was down and they couldn’t fix it in a time I needed it so urgent to stay in touch with work
Lost long time boarding because of a system anticipation done and they took to long to rectify when travel avant told them .
Food was bad crew a bit nicer than other flights seats uncomfortable too
Paying for reserved seats and never received the seats I paid for !! Just fake and a surprise out of their " box "
I am writing to express my extreme dissatisfaction with the recent flight experience I had with your airline. This has been one of the worst travel experiences I have ever encountered, and I feel compelled to bring it to your attention. Firstly, I missed my flight due to what I perceive to be a lack of clear communication and coordination on the part of your staff. There was no remorse or apology from the airline's representatives, which further exacerbated the situation. As a result of missing my flight, I was subjected to a 24-hour delay at the airport, where I had to spend a significant amount of money to rent a hotel room and cover other incidental expenses. Additionally, since my baggage was already checked in from Tanzania to Turkey, I had to purchase essential items for the 24-hour period. What truly dismayed me, however, was the discourteous and unprofessional attitude of your staff. Their lack of empathy and understanding only added to the stress and inconvenience of the situation. I have been traveling abroad for over 20 years, and I can confidently say that this experience has been the worst I have ever encountered. As a result, I am compelled to reconsider ever using your airline again for future travel. I strongly urge you to address the issues I have raised and take immediate steps to rectify the situation. Additionally, I expect a formal apology and a refund for the expenses I incurred due to the airline's negligence.
I was not woken up for my meal and then ignored when I woke up while they were serving the aisle behind me
I resent being called a ‘guest’ of Pegasus airlines and then they refuse to give me water, because they want to sell it to me. Also, the baggage allowances are ridiculously stingy. I also resent the way staff are on the look out to catch passengers out. I would never dream of treating my ‘guests’ like Pegasus treats us.
The flight was never confirmed, I was not sent a ticket, and my account was charged for this flight. I’m trying to get my money back for a flight that was not booked or confirmed. Terrible experience
Not because when i try to do check in there is only in turkish language i can not select other language
Don't fly Pegasus, terrible service at the airport and boarding was really bad. Both flights I took with them were significantly late. This flight had us all changing the gate at the last moment and it was chaos.withour explanation or apology. The planes have seats that don't recline and seats are really hard. The crew on board was good both flights, but that is the only positive thing I can say about this airline. It's not worth it and I won't be flying them again.
The airport staff were some of the worst I've ever flown, and I fly at least 50x every year. From the staff at the gate, to the check in staff, to the ticketing sales staff. My experience in Instanbul was so bad Ill.never fly Pegasus again. They were incredibly rude, dismissive and not helpful whatsoever. This is the worst of the worst if you want to fly a budget airline I'd go elsewhere. The airplane seats are really uncomfortable and don't recline at all, you get charged for every single thing so in the end you will pay more flying with them. The crew on the plane were the only kind people we encountered with Pegasus.
Flight delayed by 1hr when we already boarded because someone had to get off. Leg room is terrible for 6ft people like me.
The plane left Istanbul 1 hour late and the AC was not really working great it was so hot inside and no air. This was my worst flight in a long time since I had a flight with Ryanair.
I had 4 flights for less than a week and there were no delays and issues. Thanks to the crews and for perfectly organised service.
There is no usb for charging the phone you should provide the water
Didn't enforce passengers to wear medical grade masks nor that they even properly wear their masks throughout the flight. So it was lots of people of unknown vaccination status all around me without masks on the whole flight.
