Cheapest round-trip prices found by our users on KAYAK in the last 72 hours
I think the pilots deserve most of the credit, the flight was smooth and they got us to Denver in a major winter storm when many of the airlines cancelled on other people . Alaska has my loyalty- must have better more capable pilots. Was on 720 - Seattle- Denver. The crew was alright, one of the stewards was obnoxious about applying for a credit cards she went on and on about how much she used hers- it was over the top and a turn off.
I think the pilots deserve most of the credit, the flight was smooth and they got us to Denver in a major winter storm when many of the airlines cancelled on other people . Alaska has my loyalty- must have better more capable pilots. Was on 720 - Seattle- Denver. The crew was alright, one of the stewards was obnoxious about applying for a credit cards she went on and on about how much she used hers- it was over the top and a turn off.
Midway through the flight the stewardess moved a man from the back of the plane to the empty seat next to me, since I was sleeping I had not voiced a preferance either way. The stewardess woke me up to say I could move to the back of the plane if I objected to the man sitting next to me, at which point I simply asked "Why?" she was speechless and quickly returned to her duties. It was a strange encounter that seemed to make no sense, even now in reflection.
Considering today's travel conditions Alaska did everything that they could do for me. I'm hoping the return flight will be as uneventful.
Super easy on both flights. Alaska is my go to airline!
Great flight Pilot was friendly and kept us informed when small delay to de ice plane
I appreciated the check-in at SEATAC - a knowledgeable person was available. I found it easy to ask questions as I went along. I hadn't been at SEATAC for a year and was not that familiar. Parking was fine at Sacramento
Amazing! I will fly Alaskan as much as I can when traveling .
Boarding was smooth and efficient. Flight Attendants were polite and friendly. Lots of overhead bin space because of the way people placed their bags.
The flight was bumpy and hard landing. No in-flight entertainment onboard couldn't connect to wifi.
My baggage arrived at the airport on an earlier flight. It would have been nice if I would have gotten a text. I waited until all the luggage had arrived before Ivwent to the baggage counter!
Actually, for the price, I'm willing to put up with a little discomfort (upright chairs) and at times inconveniences (like any airline), lack of entertainment (I can bring my own). My flight was non stop and smooth. I would fly this route again.
The flight was delayed 6 hours and we were only offered an $8 food credit. My husband stood in line to get the credit for 45 minutes and when he got close to the end of the line the computers went down.
Worst ever! Flight cancelled supposedly for weather even though we k ow of many others who flew into Bangor same time no problem. At the airport there was no customer service at all just refund and no possibility of rebook for 3-4 days. Aweful won’t fly with them again!!
It’s a budget airline so adjust expectations accordingly. Nothing is without a fee but such is necessary for tickets to remain so affordable.
No complaints. It’s a budget airline so can’t expect any frills.
My TSA number was missing from my ticket which shouldn’t have happened since it’s in my file. The on board flight attendant who was a male, did not want to help me put my luggage in the overhead bin and made a very rude comment and was very unpleasant. The good… the woman who fixed my ticket with the TSA number was excellent and I had extra legroom which was perfect.
My daughter dropped her cell phone right through the crack between walkway and plane. Right in front of myself, the lead flight attendant and crew below. In slow motion we all watched. The crew was on it as they got her phone back to her. Surprisingly, not damaged! This same head flight attendant was hilarious on the speaker! Loved his humor! Pilots were very clear to hear. Sometimes there’s a lot of noise interference or they sound muffled, but this time I could understand everything that was spoken. One more positive experience was renting a car through Allegiant which was my first time. We got a great car deal through Alamo and the car was really nice too, 2024 Blazer.
We waited for our captain to arrive and she made our flight take off 20 minutes late.
The staff was friendly, helpful and nice to the customers! What a nice experience- especially flying Toledo to St. Petersburg Fla nonstop and back !
It would b nice if they had served at least water and sodas - at no cost
No meal on a cross country flight? SFO-MiA is pretty much the definition of a coast to coast flight. No meal provided. Sky high wi-fi rates too. Stop nickel and diming your customers.
The 2 hour delay was frustrating but our crew did a great job getting us out quickly and keeping communication especially with the people who had connecting flights
Got a much appreciated surprise upgrade to an exit row and the crew was very friendly and helpful.
The only problem experienced was a ground stop in Chicago due to weather. But the crew handled everything professionally. They prioritized rebooking those passengers who had connecting flights and then deplaning the other passengers. When the hold was lifted, they efficiently re-boarded all the passengers so that we could depart before our departure limit expired.
The staff was unprofessional and didn’t communicate very well. The boarding process was very disheveled, potentially due to a power outage the previous day but there was no contingency plan to properly get passengers boarded the following day. Once boarded the aircraft stayed on the tarmac for over 45 minutes due to high winds. The communication was sporadic but an announcement was finally made an additional 30 minutes later that the flight was cancelled but we couldn’t get off the plane. Prior to deplaning one of the gate agents came on the plane and made an announcement for everyone to pickup their checked bags and take a card to rebook a new reservation because they didn’t have adequate staff. Flights were missed, passengers went to different airports and there was little to no assistance from AA.
Boarding time was easy & quick. Crew was excellent. In-flight entertainment was great/easy. Seats are too small and not enough room between rows: felt like a sardine/very cramped.
Absolutely filthy flight and not equipped for a trans US
Everything was on time; the flight attendants and the gate personnel were very pleasant and helpful.
I had trouble finding a boarding pass because I had an hour between Flights and American did not see my flight I believe because I was ticketed through KAYAK. I did not have enough time to go to the desk before boarding so I went to the desk and told them while I was boarding and they had a boarding pass for me within three minutes. Nice. I paid extra to have more legroom and it is definitely worth it for a six hour flight. I would’ve paid for a decent dinner, but they didn’t offer anything but a snack box —not good for six hours.
I have not found it to be easy to set up on Wi-Fi with American Airlines. I don’t know if it is me or poor instructions.