They lost my bag and 24 hours later have yet to find it
Fine. But given how empty the flight was, I do not understand why my dog, in its carrier, could not be placed on the seat next to me (which was empty) rather than on the floor under seat. This seemed like overkill on the rule following by the flight staff.
Plane seats are comfortable and seemed more roomy than others I have been on. Playing was clean and flight crew friendly. Passengers who have a connecting flight should however be allowed off the plane first
The vibe and energy of the Alaska staff on ground in Redmond is some of the best we’ve seen!
Such great crew, from checkin to the plane. So friendly and helpful, I was genuinely impressed.
Very good. Gate personnel were excellent flight attendants were also able to change my seat at the last minute everyone, courteous, polite, and.
The only problem was the time delay. Kudos to the counter agent in Seattle. Very helpful and gracious.
The flight was delayed over an hour, and then while taxiing from the gate, one of the ground crew snapped a pin on the landing gear. Another delay before takeoff. What I did appreciate was being able to bring on my guitar without having to check it as baggage. And the flight crew was helpful as well as the crew at the gate boarding the passengers.
It’s a short flight that goes by quickly but they still find the time to service a snack and a beverage
Love the Redmond/Bend terminal! And the terminal staff and flight crew were welcoming.
Know that the movies that you are going to be offered are the oldest be rated movies they could possibly get. They may have one or two new movies that they keep advertising but when you’re flying 15 hours, there is nothing to see past the first new movie.
This was an overnight flight, and in the morning they did know coffee service. How you can throw passengers in a San Francisco airport at 5:40 a.m. in the morning and not giving them Coffee is a crime.
The flight was delayed from take off because only one runway was operational in San Francisco.
the whole trip was smooth, and as comfortable as flying is these days. flight crew was friendly and very courteous and helpful.
Yet another flight in which beverage and snack service was skipped. Other that that, firmly mediocre. Landed early, to gate late due to congestion at the gates. Airline's fault or airports fault: unknown.
Dinner was okay but the breakfast was not eatable on the flight San Francisco to Zurich.
This was a Lufthansa flight. Disappointing main meal. Very rough over Canada and arrival at FRA. IFE was almost unusable.
Poor seating comfort, seat cushion too thin, very uncomfortable. My luggage didi not make the flight due to equipment change. At least. United had it delivered the next day. I was without my toilet items for one day.
Flight cancelled because of the grounded 737s. United was good about it and got us onto a later Alaska Airlines flight to Oakland (not San Francisco as originally intended). Had to go through security again and my wife dropped her MacBook Pro, which broke, a $2,500 whoopsie. But we made it home.
Great, smooth flight. I did think there would be an outlet to use to plug in to at the seat.