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Crew was very kind

Delta delayed us SEVEN times and I type this as we are rounding our 30th minute waiting to get off the plane at Logan.

Free movies available in flight

Airplane temp never comfortable Airline staff not friendly Wheelchair service terrible

The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking.

My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have.

Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable.

Very old plane, 767-300. The bathrooms needed a better and more thorough renovation.

Everything went smoothly, AND the flight was pretty empty so I got to spread out over 3 seats to sleep. A treat!

the pilot is a pro

a restroom was shut down by the crew making everybody share one restroom

Everything was okay. No complaints as such.

It took a while for the plane to take off after boarding.m

Nothing, the seats were really horrendous, the head rest was in such an awkward position that it was better to attempt to hunch over and try to sleep on the tray. The lack of leg room as well made it equally uncomfortable. Seriously, the most uncomfortable flight I have ever been on.

See above.

First time with Alaska but from today on, me and my bf love Alaska Airlines!!

Everything was just great no problems at all.

Love that they have free movie choices and free earphones. Also, loved the menu for drinks and food!

The crew was very friendly and attentive.

The flight was delayed by more than 2 hours. Other flights to Seattle by Alaska took off before us, which was frustrating to see.

Delayed, poor info, no snacks, not even water. Lady at gate was rude. And unpleasant. Nobody kept us informed correctly and when we asked we were treated unkindly. Horrible experience with AA. Will avoid

Flight attendants completely unresponsive when overhead space was filled by a lot of backpacks that supposed to go under seats. Also, kept selling alcohol to people who were clearly drunk and were obnoxious and loud the whole trip.

No screens in seats or outlets for phones. Old planes. Never again.

Crew was super nice The plane was clean with a lot of power outlets, good WiFi, etc

We were almost an hour late

Nice plane, smooth flight, flight was on time in spite of the disaster in Houston.

Well, even United brings a tray of waters on the short flight from Portland to Redmond. Hard to believe it was impossible to serve some drinks on this 1 hour fairly empty flight from Seattle. Also, when taking off the plane surged and slowed several times. I had to wonder if the pilot was in training?

There was no rhyme nor reason for who boarded first

Not much food offered on a long flight.

Marti

Crew was very kind

Delta delayed us SEVEN times and I type this as we are rounding our 30th minute waiting to get off the plane at Logan.

There was no rhyme nor reason for who boarded first

The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking.

My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have.

Short flight with great views

I was not asked to check my bag, but there was no space for it so I had to take it back off after everyone boarded. No drink or food. Ground crew forgot to get bags at end of fliggt for those of us who checked at the gate. Had to wait quite a while.

Short flight with great views

I was not asked to check my bag, but there was no space for it so I had to take it back off after everyone boarded. No drink or food. Ground crew forgot to get bags at end of fliggt for those of us who checked at the gate. Had to wait quite a while.

The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking.

My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have.

Free movies available in flight

Airplane temp never comfortable Airline staff not friendly Wheelchair service terrible

Nice plane, smooth flight, flight was on time in spite of the disaster in Houston.

Well, even United brings a tray of waters on the short flight from Portland to Redmond. Hard to believe it was impossible to serve some drinks on this 1 hour fairly empty flight from Seattle. Also, when taking off the plane surged and slowed several times. I had to wonder if the pilot was in training?

The male flight attendant was friendly. The boarding personnel were friendly and apologetic for needing to check our carry ons.

seats are so uncomfortable. no space.

Everything went smoothly, AND the flight was pretty empty so I got to spread out over 3 seats to sleep. A treat!

Everything was okay. No complaints as such.

It took a while for the plane to take off after boarding.m

Nothing, the seats were really horrendous, the head rest was in such an awkward position that it was better to attempt to hunch over and try to sleep on the tray. The lack of leg room as well made it equally uncomfortable. Seriously, the most uncomfortable flight I have ever been on.

See above.

There is an insulation issue in the wall next to 35F...Wall was covered in ice cold condensation.

Flight was comfortable despite long distance

Food service could have been better timed as we had breakfast around noon local time

Everything was okay. No complaints as such.

It took a while for the plane to take off after boarding.m

Entertainment console was defective

Boarding was easy and for the most part comfortable .

Seats were not soft enough.

The flight attendants were really great and nice.

That I’m still stuck on this damn plane and we landed 30 minutes ago.

Crew was great. Take off and landing were quite smooth, not shaky at all so I guess kudos to the team.

Seats were too hard, I was left with a back ache and couldn't even rest properly during the flight. Please do something about the seats.

I would definitely fly Alaska airlines again!

The check in was well staffed and went smoothly and easily. Loved the large movie selection and picture quality.

There was no rhyme nor reason for who boarded first

Marti

Boarding is as usual chaotic

First time with Alaska but from today on, me and my bf love Alaska Airlines!!

Once again...the timeliness of all four flights was greatly appreciated.

The boarding of my final flight from Portland to Redmond was a bit chaotic because the gate attendant did not call out specific rows for boarding. It turned into a bit of a cattle call and once inside the cabin of the plane there was much more standing around while people stowed their carry-on bags and settled into their seats. Loading from the back to front was done on the other flights and it was much more organized that way.

Luckily the flight is a short flight.

No plane available for the scheduled flight. Had to bring one from the hangar. Seems they can anticipate these issues in advance a little better and be more efficient in resolving them as this is what they do on a daily basis. Once plane available, no crew was available. What happened to our original crew? Attendants @ the desk would mumble "updates" in the overhead phone which were inaudible, prompting passengers to constantly approach the desk to ask about flight status. The whole process seemed unprofessional.

Short. On time. Comfortable.

Nothing.

Boarding is as usual chaotic

Free movies available in flight

Airplane temp never comfortable Airline staff not friendly Wheelchair service terrible

Marti

Free movies available in-flight

temperature during flight. Freezing then hot, freezing then hot and never a comfortable temp. Food was terrible. Entrees were flavorless and smelled terrible. Time they served food made no sense at all either. Within the hour of getting on the plane, they served a meal which made no sense because most folks ate before getting on the plane. Stewardesses were not friendly (only 1 made me feel valued and welcomed)

The male flight attendant was friendly. The boarding personnel were friendly and apologetic for needing to check our carry ons.

seats are so uncomfortable. no space.

Easy boarding and crew kind of ok.

There is a toilet for the main cabin right behind row 5. The door was constantly banging due to a long flight from Orlando to SFO 5hrs 23 mins. Very old uncomfortable first class seats with very little reclining due to the toilet being so close. Not good!!! No real entertainment unless you brought it with you. If this is the standard of United first class now think I will give it a miss in the future.

Flight was comfortable despite long distance

Food service could have been better timed as we had breakfast around noon local time

We took off on time and landed early.

This new Basic Economy is really awful. You have to check any carry on and you cannot pick a seat. I’m 6’3” and to be stuck in a window seat with two next to me is painful. There is absolutely no leg room if you’re over 5’10.

Nice crew

Flight was 55 minutes late leaving making me miss my connection home. Awesome.

The seats in coach were too narrow for comfort...and I'm a medium size.

Beat up baggage

Delayed, poor info, no snacks, not even water. Lady at gate was rude. And unpleasant. Nobody kept us informed correctly and when we asked we were treated unkindly. Horrible experience with AA. Will avoid

First time with Alaska but from today on, me and my bf love Alaska Airlines!!

Crew was very good and pleasant. Attendants were very entertaining. No service since turbulent weather was predicted (this was fine since it was a short flight and for safety purposes). Plane arrived ahead of schedule.

Boarding was easy and for the most part comfortable .

Seats were not soft enough.

Smooth take-off and landing. Leg room.

The plane leaving PDX was over an hour delayed. The gate waiting area at PDX reminded me of a bus depot. Very long, cold walk to the plane.

Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable.

Very old plane, 767-300. The bathrooms needed a better and more thorough renovation.

Marti

There was no rhyme nor reason for who boarded first

Crew was very kind

Delta delayed us SEVEN times and I type this as we are rounding our 30th minute waiting to get off the plane at Logan.