Find cheap flights from Berlin to San Francisco

Pros: "The crew were friendly, helpful, and attentive. I'd love to fly with them all the time"
Cons: "The business class seat felt a bit claustrophobic when in lie flat mode"

Cons: "Staff was very friendly, courteous and helpful."

Pros: "Crew was very attentive and courteous"
Cons: "More fruits and non-starchy vegetables would make food more enjoyable"

Pros: "Food was really hot and good customer service"

Pros: "The crew was pleasant and worked very hard to keep our stomachs full! I loved all the free movies!"

Pros: "Customer service"
Cons: "Snacks"

Pros: "I liked that it was a straight flight from SFO -ZRH. On board entertainment was great."
Cons: "Seating is way to tight. Service from crew is nothing at all like it used to with Swiss. Nearly a smile from crew ( both legs of flight) mostly just hand motion when serving food. Food was a big disappointment too. It feels like all the good service is reserved only for business and first class !"

Pros: "Amazing crew"

Pros: "Excellent crew and service, lots of extras at. I charge (like beer/wine, meals, Swiss chocolates). Also on time departure and arrivals. Clean terminal areas. A+"
Cons: "Honestly can’t think of anything"

Cons: "Avoid spilling coke on the passengers"

Pros: "Superb crew; surprisingly delicious food (better than some first class meals I’ve had in the past)."
Cons: "The seat was remarkably uncomfortable. I fly business or first class when traveling overseas (prefer business class) specifically to be able to rest - this was the most uncomfortable I’ve experienced in the last few years."

Pros: "Swiss is always excellent"

Pros: "Food and drink service were excellent and big choice of entertainment"
Cons: "seat row spacing in economy was too tight for a 10+ hour flight"

Cons: "I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches."

Pros: "The. Crew were amazing"
Cons: "Lpst my luggage"

Cons: "Terrible movie selection"

Pros: "The crew was very helpful & friendly"
Cons: "The a/c or fans were on too high"

Pros: "The food and beverage service in Coach was great as usual ... The new 777 ER 300 was really a nice improvement over the aging Airbus planes previously flown Entertainment systems in coach were top notch with great entertainment choices to view ..."
Cons: "3 4 3 seating results in very narrow isles ... during the longer flights on the 777 the isle seated passengers lean into the isles making going to and from the restrooms in ( coach) a bit of an obstacle course"

Pros: "There wasn't much that stood out as likable. The food was pretty good."
Cons: "The plane was too hot. I asked multiple times throughout the flight for the temperature to be reduced, and it was not. I was wearing light jeans and a short sleeve shirt, and I was sweating all flight. Each time I asked throughout the duration of the flight, I was told it take a while for the temperature to decline. It's one thing to be uncomfortably warm on a flight; it's another thing when the flight crew lies to you. Further, I was not the only one to request that the temperature be reduced. This made an 11 hour flight particularly miserable."

Pros: "All of the flight crew was personable and ready to accommodate any need we might have. Before we could ever get hungry, the staff was coming down the aisle with another serving of pretty good food!"
Cons: "We did have to wait on the plane for an hour after boarding, but I believe that was mostly due to wind."

Pros: "Although sitting in a plane in coach could never be considered a wonderful experience, Swiss Air did the most to make it so. in particular the crew was very responsive and cheerful. The leg room wasn't bad and they were very liberal with their wine and beer offering."

Pros: "The crew fed us well throughout the flight--and we got free wine with dinner. The food was pretty good for airplane food. We got fresh dinner rolls, salad, dessert, and Swiss cheese. We got ice cream part way through the trip. I loved that we got a piece of Swiss chocolate on each leg of the journey. The crew was friendly. There was a screen at each seat where you could watch movies or TV, listen to music, or track your flight. The entertainment was free, and the crew provided free earphones. Blankets and pillows were provided."
Cons: "Like most planes, there was not enough leg room. It makes it pretty uncomfortable for an 11-1/2 hour flight. The boarding was a little confusing, but no serious issues."

Pros: "The crew was both fun and efficient. The food was definitely a step ahead of American owned airline companies. Very good choices of movies and entertainment."
Cons: "We've got no complaints."

Pros: "One on the plane service and food were very good. In flight movies limited in number of choices"
Cons: "Flight delayed over an hour because they couldn't fuel the plane and had to wait for trucks. Did not update the board at the gate with boarding times and people waited on long lines unnecessarily because they did not update the boarding times. Very frustrating."

Pros: "crew very nice and helpful. great service. food was very good and good portions. very nice entertainment system."
Cons: "unable to choose seat without paying extra."

Cons: "Good"

Pros: "I take the flight from ZRH to SFO several times a year. Typically on time, typically good service, food and drinks"
Cons: "The entertainment on the Airbus 340 is outdated and the screens are terrible but that is the only problem. ugh better with the new 777. Unfortunately not the case today"

Pros: "The service is the best!!! I enjoyed everything!!"

Pros: "Great service and flight. Thank you kayak for the great price!!"

Pros: "Service ok"
Cons: "Horrible food, tvs didn't work, crowded."

Pros: "Crew was amazing. So patient and accommodating, even when passengers were a bit impatient. Cabin was clean, and it was good to have blankets and pillow on a long flight."
Cons: "Boarding was a bit chaotic. Food was okay but not substantial. Comfort was terrible in my seat - for some reason I had a seat with a metal box underneath so I could not stretch my legs. And the fellow next to me, in the middle, was over 6 feet and was VERY uncomfortable, even though he had legroom. There were good options for entertainment, but it was unreliable and had to be restarted once. Also, the screen was terrible quality and I could not see no matter how I adjust the screen angle or the light."

Pros: "my wife needed a wheelchair, so we were whisked between terminals. but if we had had to negotiate that long distance by ourselves we would probably have missed the connection because there was only an hour layover and the distance between gates was great"

Pros: "The crew did a great job of handling our 2-hour delay in starting from Zurich - we were kept updated on what was happening, the aircraft was at a comfortable temperature (not too hot, not too cold), and we were given water during the wait. Also, during the flight, the crew kept coming through with more water, which was VERY NICE! Plus, the moist towels prior to landing. It makes a big difference in comfort levels for such a long flight."
Cons: "The on-board entertainment system was old and very clumsy to handle (with the embedded control in the arm rest). Also, it crashed on me two times and had to be re-booted, which was frustrating and took a long time every time it happened."

Pros: "See above"

Pros: "Courtesy of crew."

Cons: "Boarding was chaotic Crew was friendly but rarely came through Offering water during a 12 hr flight Also did not enforce "shades down" during the The night And did not respond to call lights"

Pros: "Service is above average, flight attendants very friendly and helpful."
Cons: "Only one choice of the lunch dishes was available, since they had run out of the second one."

Pros: "Great crew service, attention to detail, very responsive and efficient"
Cons: "1 hour departure delay from Zurich and did a poor job explaining the cause ?? Movie options available for passengers were limited and not very interesting to watch?"

Pros: "The crew was terrific."
Cons: "Economy seating very cramped. Cramped seat conditions, inability of video screen to articulate sufficiently to allow seeing the picture when the seat ahead was reclined."

Pros: "Boarding was very quick and efficient. Seating arrangements were nice pretty average overall."
Cons: "The crew was terrible. Young and in experience was on thing. But worse was they did the bare minimum and then hid out in the back for the rest of the flight. They served a weird cheese sandwich mid flight and would roll their eyes if you asked for water. The food selection and taste was bland or way too salty."

Pros: "Nice smooth flight, good service, comfort, food, crew, and entertainment. Crying toddlers made it hard to sleep."

Cons: "I paid for a seat on the aisle with extra leg room. Seat 24D. There was only minimal foot space because of some type of metal box under seat 23D. I don't think that I should had to pay $45 for the extra leg room just to receive cramped foot space."

Pros: "Excellent Amount & Quality of Asian Vegetarian Food"
Cons: "Due to a glitch in the webstei, I was unable to check in online, and therefore did not get a window seat for an 11 hour flight - very frutrating and uncomfortable!"

Pros: "Food was overall not bad. It would have been nice to have more snack options if I was hungry in between meals."
Cons: "Landed early but there was no gate so we just sat on the runway. We also sat on the runway long past when we were supposed to arrive. I'm not sure why there still was no gate when we passed the time that we were supposed to arrive. There were also no power outlets in the plane. For such a long flight, it would be great to have power outlets to charge devices while flying. Flight was also kept very cold. Not very good entertainment options."

Pros: "Great crew"
Cons: "Automated check in machines were horrible and almost caused me to miss my flight"

Pros: "Excellent service"
Cons: "Small jet for transatlantic didn't allow for being able to walk, stretch and move about much during such a long flight, unlike larger airbus planes or larger Boeing planes. Why do airlines hire chefs then serve lousy food!? First meal was so so while wake up meal was really bad. Was so disappointed in Swiss Air so will not fly with them again. Great service doesn't make up for the noted disappointments. Spending a $2-3 more on food would have helped, but placing us in a long flight in such a small airbus plane just won't do!"

Pros: "As above."
Cons: "As above."

Pros: "We were fed constantly, which is nice because on a longer flight you never feel hungry. The staff was great."
Cons: "More space would be nice but I guess you can't ask for too much on flights these days."

Pros: "Food and drinks"
Cons: "The flight is rough. The ascend and descend pattern too abrupt that causes nausea. I wish the pilot need to be a passenger once in awhile to feel how others doing their job so he himself learned to adjust his ways."

Pros: "I would like to have ore of a grace period to check baggage."

Cons: "Bad social distance"

Pros: "Felt safe and sanitary"

Cons: "No wifi"

Pros: "Price is ok"
Cons: "Delays of three hours are very bad"

Pros: "of everything"
Cons: "Nothing, all right"

Cons: "Smelled like poop the entire flight. Actual poop in the lavatory."

Cons: "Terrible delays"

Cons: "Better food offerings"

Pros: "Nothing to like."
Cons: "Cabin was way too hot despite complaining multiple times. Wi-Fi didn’t work the whole flight. The entertainment system was down. Seats uncomfortable. Inept crew. Worst flight I’ve ever taken."

Pros: "No food, late by hour"

Pros: "Very smooth flight and friendly crew"
Cons: "Chairs really uncomfortable"

Cons: "Sat on tarmac for 20 mins because we were early..."

Pros: "Fast flight"
Cons: "In one hour flight we could have some drinks and food. Snacks... can’t believe they don’t have any food/alcohol"

Cons: "The bathrooms smelled every time someone opened the door. Febreeze, please!!"

Cons: "More comfortable than I expected for a 6 hour flight. 757 was quite spacious."

Pros: "Service by crew. I was flying economy but it was par to business class."

Pros: "Very comfortable, no complaints."

Pros: "The guy announcing the boarding was a hoot! Great sense of humor."

Cons: "No delays. And have the terminal bridge in working order"

Pros: "Crew was friendly, capt. had smooth take off and landing."
Cons: "Late gate change threw me for a loop. Had dinner with some friends in terminal before they caught a different flight. Walked to my gate only to find flight had changed to a different terminal and gate. Ended up fine because there was a delay with the lane switch, but made me a little anxious."

Pros: "Yes"
Cons: "Took off late. Other than that very comfortable and great experience"

Pros: "If offering free WiFi to Amex platinum card holders it needs to work f"
Cons: "Fix it"

Cons: "Kayak a howed my gate as something that didn’t exist at the terminal. I went to a kayak help desk to have a ticket printed that showed my TSA precheck because it wasn’t showing on my mobile ticket, and no one was there to help. I waisted for 10 mins. It then took me nearly 2 hours to get through security. I asked if I could get through quicker and was told I could not, despite it being passed my boarding time. I then ran to my gate where I waited for another 10 mins (no one was there, again) and then an employee came out and said they couldn’t let anyone board once the door was shut. He then directed me to the delta help desk (there was at least 20 people behind me who missed their flight). I then had to pay an additional $75 to get a later flight. The whole experience was awful and I’m disappointed with Kayak and the gate confusion, but mostly Delta and the lack of customer service."

Pros: "That it got me home"

Cons: "Sat on the runway for over an hour to get the gate. Unacceptable."

Pros: "Everything went smoothly - very happy"

Pros: "On time"
Cons: "Take a long time to taxi to the gate & getting off the plane."

Pros: "Nothing"
Cons: "Multilpe delays"

Cons: "Boarding was awful. It took about an hour to board and no reason was given until we were taxiing. (The crew was delayed.) Overhead storage was insufficient. Seats are too narrow. I paid for extra leg room, which I got, but I don't appreciate elbows in my ribs for the whole flight."

Cons: "late leaving, arriving and taxing."

Cons: "90 minute delay leaving LAX. Stuck on plane. 30 minuet delay getting to gate after landing at SFO. Stuck on plane again."

Pros: "Fast boarding"
Cons: "Seats are too crammed and uncomfortable."

Pros: "Great selection of movies"

Pros: "Food was plenty."
Cons: "Long security lines at Logan. No free WiFi"

Pros: "Crew was wonderful, fine flight, very prompt"
Cons: "Was unable to board an earlier flight without paying $75. If there are seats it shouldn't be so difficult to be moved."

Pros: "Was tired and the FA helped me find a row that I could stretch out on and relax. After a long trip from Moscow, the FA's volunteering to help and accommodate a beleaguered traveler was most appreciated!"

Cons: "See above"

Cons: "Got in early"

Pros: "Being on time."

Cons: "Force me to take a bad seat"

Pros: "The temp"
Cons: "It was too hot."

Pros: "Quick and easy flight. Took about an hour and twenty minutes."

Pros: "Maintained high standards of service despite massive delay."
Cons: "Boarding and departure was messy because of the delay"

Pros: "We'd paid extra for main cabin so hot to choose seats and got in flight entertainment.. Staff were friendly."
Cons: "No free wifi."

Cons: "Horrible wait if nearly 30 minutes after landing"

Pros: "The boarding was efficient"
Cons: "Three hour departure delay. No explanation given. No apology."

Cons: "Flight was delayed for very 4 hrs sat in plane for 2.5 of those. Flight was delayed dye to strike in Barcelona. But replacement plane had fueling problems delaying the flight another 2 hours"

Pros: "I love Delta. Smooth boarding. Quality service. Keep it up!"

Pros: "Excellent video selection, Sweetwater 420, cookies were good. Landed 20 minutes early."
Cons: "Boarded 20 minutes late. Very very cold. Bathroom horribly disgusting. Coffee too cold."

Pros: "Due to the corona19 virus I was not able to travel and the airline phone lines have been so busy that I’m not sure if I will be able to change my ticket."

Cons: "Three hours departure delay from Munich to SFO"

Pros: "Seat comfort."
Cons: "Food selection."

Pros: "Yes"
Cons: "None"

Pros: "Upgraded to business class for a reasonable fee."

Cons: "More leg room"

Pros: "Luggage space, comfortable seat.. huge plane"
Cons: "Ice cream was not good."

Cons: "Paid for and reserved bassinet seat but didn't receive bassinet seat. No one wanted to help. Very disappointed."

Pros: "Glad that i was able to secure a seat in the emergency exit row (row 70)"
Cons: "Wow, I am not a heavy woman, I wear a size large but I am not in the least obese, just tall and not skinny. The seat width was ridiculously tight! I have NEVER experienced such discomfort in a Emergency Row seat!"

Pros: "The bathrooms were always clean. The staff curious and attentive, food was ok. Overall very goid"

Cons: "Sittinf in the middle"

Pros: "Everything!"
Cons: "What’s not to love?"

Cons: "The TV sound didn’t work too well. Excellent staff Ms Maria Was very gracious."

Pros: "The seating configuration was ideal (2-3-2)"

Pros: "Gate, boarding and smooth sailing on A380 bus by the pilots"

Pros: "All aspects except for boarding and transferring ticket..."
Cons: "Lack of Lufthansa staff at check-in. Lufthansa tickets are non-transferable."

Pros: "Food was pretty good,Lufthansa one of the best companies to fly with."

Pros: "staff"
Cons: "major delay, poor communication andaccommodation considering delay"

Pros: "See above. The same applies."
Cons: "See above. The same applies."

Cons: "Leg space"

Pros: "All worked as expected"
Cons: "No remarks to make"

Pros: "Same as above"
Cons: "More movie choices. The food choices this time we're not as good."

Pros: "Lufthansa flights are by far the best way to fly transatlantic!!"

Pros: "The food was pretty good. Normally I can't eat airplane food but it was actually good."
Cons: "The seat didn't go back at all"

Pros: "Same as above but even better."

Cons: "None"

Cons: "I expected to see s German food on s German airplane. Dissapointing."

Pros: "Easy boarding"
Cons: "Could update movie selection"

Pros: "Staff was very attentive and friendly."
Cons: "Seating very cramped for a tall person. Tight squeeze!"

Cons: "That my seat was broken the whole time. I have a spinal injure and need to rotate positions while sitting. My seat was broken and my back hurt badly."

Pros: "Excellent, helpful steward."

Cons: "It took 90 (ninety!) minutes to get my suitcase at SFO. What a shitty, second-world airport. "Love" the crt tvs playing awfully low-quality "welcome to the US" videos. Way to showcase Silicon Valley's technical advances. Laughable."

Pros: "Overall it was a great experience."

Pros: "keep going"

Cons: "the hot meals were aweful"

Pros: "More leg room than United. Good food."

Cons: "11 hours of crying babies was too much. The practice of placing 4 cribs together on the bulkhead encouraged one baby to set the others off screaming. The toddler siblings then started fussing, the parents were then jumping up and down, jostling the other passengers, it was a nightmare! Hated every minute of it."

Cons: "Too cold"

Pros: "See above"
Cons: "See above"

Cons: "Boarding was delayed by 30 minutes but they did not inform us of the delay so everyone stood in line the entire time."

Pros: "Thai chicken dinner was good"
Cons: "Cold breakfast sandwich. It said on the package it was "oven able", the spread was rock hard, bread hard, would have been better warmed up. Leg room is tight"

Pros: "Wonderful overall"

Cons: "seat did not recline at all,"

Cons: "Delated and boarding was a mess"

Cons: "Big Screen at front of cabin when I am 2 rows behind kept me awake Boarding was a mess, not really enoughpreboarding space to hold everyone. Organizers were rude and signs were confusing."

Pros: "All"

Cons: "Too hot and stuffy. No air."

Cons: "I did not like the surprise of having to pay for a seat reservation, once I had purchased my tickets. This was costly and certainly unexpected."

Cons: "It was long terrible 24 hr journey with a pregnant wife"

Pros: "very nice and attentive personel"

Pros: "Crew were polite"

Pros: "The time and the route and seat pitch."
Cons: "Food and crew."

Cons: "Rerouted thru LA and I have filled in all the challenges faced in previous review."

Pros: "Efficient well groomed staff, thoughtful amenities such as baby seat belts & toiletry kit containing toothbrushes. Palatable tasty cuisine."

Pros: "The best airline in the world!"

Cons: "Na"

Pros: "Punctual, clean, comfortable, space....good entraitenment, food ok and lucky enough that seat on my side was empty"

Pros: "Breakfast was tasty"
Cons: "Food choices not good for lunch/ dinner"

Pros: "Great!!!"

Cons: "I did not fly this leg because Iberia somehow deleted my return flight home. This resulted in me flying home a different way that led to me landing the two hours later than I was originally going to."

Cons: "didn't know what meals would be offered, as they were not listed on itinerary, so I bought food too in the airport"

Pros: "Food, drinks, pillow, blanket, movie options."

Cons: "Flight was delayed by an hour."

Pros: "The dinner was surprisingly good! Movie selection was great and the wine was also surprisingly decent."
Cons: "The economy seats are extremely close together. I'm not a large person 5'6") but my knees were practically touching the seat in front of me. There seems to be an inch or 2 more of space on American carriers, which makes quite a difference on a trans-Atlantic flight."

Pros: "Business class seats were good & the business class section was only 50% occupied."
Cons: "My flight attendant Mike had a bad attitude rolling his eyes often. The requests were not outrageous (e.g. I asked for an add'l french roll for dinner because I was hungry) AFAIK, but he constantly had a snobby/snooty demeanor about it. The food was ok, but for the fancy presentation I would have expected better flavor."

Cons: "Total confusion boarding following a three hour delay. Food terrible. The total opposite travel experience flying BA to London. Very disappointing experience returning home on BA"

Pros: "Excellent staff Clean bathrooms"

Cons: "Legroom is extremely tight."

Pros: "aer lingus was good"

Pros: "Flight crew was incredibly nice and professional. They were particularly attentive to another passenger that had food allergies. The seats were comfortable, with neck support and low back pillows. The over-intercom announcements were just enough to keep passengers aware of relevant info. There were lots of entertainment choices on the tv in the back of the seat. The first meal was really good (pasta). Thank you for a great flight."
Cons: "The boarding gate was not announced until very close to boarding time and boarding seemed a bit of a free-for-all. The second meal/ 'hot snack' of a pizza pocket was gross."

Pros: "Economy window seat on A380 has extra storage unit underneath window (similar to business class). This was really convenient. Still some room underneath seat in front but entertainment box would block large items. Quiet flight no unnecessary announcements from crew. Boarding was ok as I am a priority member."
Cons: "Food is not as good as some other economy flights I have taken. Entertainment (movies) were ok but not great."

Pros: "Lots of movies, excellent quality."
Cons: "Very crowded, otherwise okay."

Pros: "n/a"
Cons: "Did not make it. We are still stuck."

Cons: "It was difficult to get our seat assignments."

Pros: "Loved it all"
Cons: "no wifi"

Pros: "Nothing to talk about. Entertainment had many choices"
Cons: "Food was pathetic"

Pros: "Very smooth ride, good food. Glad to fly again."

Pros: "The food and entertainment met our expectations. The crew was attentive and provided good service throughout our flight."
Cons: "I prepaid for 3 seats in the front row of a coach section according to the diagram provided when I paid $75 per seat to reserve them. If I had known we would be placed back a row and not able to be more comfortable I would not have paid that fee. I do feel as though I was scammed for the $225 for reserving the seats."

Pros: "BA crew was amazing--friendly, courteous, helpful. There was always plenty of food--most of it good, and they certainly kept us hydrated with trays of juice. Free everything: wine, movies, music, etc"
Cons: "There was nothing different that could have been done. We had a 5 hour layover after our flight from Shannon. That was ok because we ate, shopped and generally used the time. But we were 1/1/2 hours late taking off, then had to wait to land because we were out of order for the gates. It turned into a 23 hour day."

Pros: "LOVED the hospitality of the crew, the food was great and they feed you a lot on the flight- my guess is to quell the anxieties of flying over the atlantic LOL. Flight to SFO from London was smooth."
Cons: "The seats are intensely uncomfortable. I upgraded to emergency exit this flight and still no room. Also, would be amazing if there was WiFi (even if for parts of the flight and not the entire flight). 11 hours is a long time to listen to same songs on your ipod lol."

Pros: "Airbus 380 - smooth and quiet"
Cons: "nothing it was good"

Pros: "The crew above all were cordial, warm and approachable. Not only to the passengers, but to one another. They all seemed to get along really well with one another and that set the tone for a long but comfortable flight. It's probably one of the most memorable of all my flights b/c the experiences."
Cons: "Better in flight food choices. Maybe I should've purchased a meal. Will definitely order a meal the next time I fly on BA. And maybe a different seat type so that it's more comfortable."

Pros: "A very long flight but decent food, good entertainment and leg room surprisingly not bad"

Cons: "See above."

Pros: "-Crew was very attentive to the passenger who needed medical attention. -Captain spoke clearly and slowly. All crew members were very professional. -Cleaner and bigger WC rooms than most planes I've been on which is always a plus."
Cons: "-Food was mostly bland (e.g. vegetarian lasagna), overly seasoned (e.g. caramel/chocolate pudding dessert) or just not quite good (e.g. cole slaw). Lots of room for improvement here. Thank goodness I'd packed some snacks while we were still in Barcelona. -The earbuds wasn't very good in comparison to other in-flight earbuds I've used from other airlines. Sometimes staticky, noise cancellation was low, and wasn't as comfortable to wear."

Cons: "Tiny area for feet at window seat. Overhead compartment smaller than usual."

Pros: "Great flight staff and meals for coach were excellent. The attendants were so nice and responsive"

Pros: "Plan is comfy, food is good."
Cons: "Chaotic boarding in T5 LHR. Passport checks in SFO- even for US citizens- are hopelessly slow."

Pros: "The crew/flight attendants were great and provided outstanding service (Gordon). The food was great too."
Cons: "It was very hot on the plane most of the flight which was rather uncomfortable."

Pros: "Seats were cushioned and comfortable, entertainment screens were crisp and colorful, restrooms stayed clean and maintained throughout flight."

Pros: "My husband was entertained with the movies but I felt the selection was limited. The dinner was good but felt we were limited on drinks. Leg space was very good compared to other airplanes. Crew was excellent in getting passengers settled before the flight."
Cons: "The boarding area was too small of a space for so many people. The snack was served to late in the flight. Waiting to get into the bathroom was a bit long."

Pros: "Decent entertainment selections."
Cons: "Food wasn't very good."

Pros: "The entertainment options were great with very good movie selections. The food was not as bad as I thought it'd be."
Cons: "Crew members came off as a bit racist and weren't nice at all. One of the flight attendants spilled liquid from my cup and didn't even apologize. Instead she blamed me for stacking stuff with my cup"

Pros: "Flight was operated by American Airlines"
Cons: "There was no entertainment on a 6 hour flight (you had to use the wifi with your phone) Seats were barely reclining, and in general pretty uncomfortable Food was not complimentar"

Pros: "Nothing"
Cons: "Everything"

Pros: "The food was good plus drinks"
Cons: "There was no wifi in an 11h flight"

Pros: "entertainment crew comfort"
Cons: "Food"

Cons: "Terrible food, no option available online to order special meals, the restrooms were filthy and not looked after. We are never flying either British Airways or Aer Lingus in future. It was a big mistake !"

Pros: "NOT A DAMN THING"
Cons: "We booked on Kayak for a British Airways flight international--but it was a bait and switch. We ended up flying on American Airlines--the WORST! And our whole reason for booking British Airways was to avoid any US airline... We paid a premium, plus Kayak then sends you to a third party processor that charges you another $100 booking fee! American Airlines was terrible! Not even an entertainment center on on this flight (OLD PLANE THAT SHOULD BE TAKEN OUT OF SERVICE!). THIS WAS A BARE BONES PLANE> We will NEVER use KAYAK again."

Cons: "They ran out of food option so at a certain point the only option was mushroom risotto. Also my husban ordered a lactose free meal which he received but all the other snacks and meals on the flight included some type of lactose product."

Cons: "Traveling in a 737-800, there is no displays at your seat. One must BYOD. Wifi was spotty."

Pros: "Seats were comfortable"
Cons: "Provide coffee at least"

Pros: "Slight delay in leaving"
Cons: "Baggage claim took 30-45 minutes after deplaning"

Cons: "Seats not so comfortable."

Pros: "On time. Fast boarding. Comfortable seating."

Cons: "50 minute wait for a gate to deplane. How could there not be a gate at 10:30 pm? It’s not like our arrival was a surprise!?"

Cons: "Delayed"

Cons: "On Time. Delayed advice 3 times."

Pros: "Comfortable"
Cons: "I was in 10C a So I was able to hear a disgruntled AA employee. Just like office politics. But up in the air. I didn’t need to hear"

Cons: "Delays sucked."

Pros: "Nothing"
Cons: "Customer service. Not losing my bag"

Cons: "Leave on time! On this round trip there were 4 segments and 3 of the 4 flights were late!"

Pros: "Highly skilled pilot."

Pros: "Everyone was nice and it went smoothly!"

Pros: "No"

Cons: "Never made it"

Cons: "Delay luggage"

Pros: "entertaining system"
Cons: "food could be better, not bad though"

Pros: "Everyone was so nice and I appreciated the chance to pre-board with my toddler! Thank you."

Cons: "See above"

Pros: "The staff was very nice and passed around several times offering drinks and food"
Cons: "The food selections is literally three things. I ordered the cheese tray and the grapes were rotten. I mean, it is already pricey and on top of that bad quality"

Cons: "Delays, seats are cramped and uncomfortable"

Cons: "The terminal 52A-J is a disgrace"

Cons: "The flight was delayed. The food was not great. There is not a lot of space in these planes, and it was a long flight. There is no power supply."

Cons: "No signage for checking bags. Was total cluster. No one knew where to take bags or what line to be in. Employees kept telling us we were in the wrong line but didn’t seem to tell us what was the correctly line."

Cons: "Lateness, seat comfort and gate checking a duffel bag"

Pros: "Boarding, comfortable seats, clean"
Cons: "Mediocre service, choice of food was down to one option (and I was on the 2nd row)"

Pros: "Flexibility and helpfulness of staff."
Cons: "I no longer fit in the seats because they keep shrinking the pitch"

Pros: "Quick and did good job"
Cons: "After flying Japan Airlines I wish there were more free food and entertainment"

Pros: "Loved the entertainment features. Great movie selection!"
Cons: "Nothing"

Pros: "Flight was on time."

Pros: "Took off and arrived on time."

Cons: "experienced a 1hr mechanical delay. it would be nice if refreshments were served."

Pros: "Comfortable seats."
Cons: "Internet slow to access."

Cons: "For a flight five hours or more I was disappointed that there was no complimentary food. It otherwise it was fine"

Pros: "blanket made it comfortable"
Cons: "No entertainment options"

Pros: "See above"
Cons: "See above"

Cons: "No Gogo entertainment"

Pros: "Good free entertainment. Thanks."
Cons: "No good free snacks. Only free drinks."

Pros: "I can't comment on food or entertainment and there is no N/A option. I did not purchase food or use the wifi for entertainment. The seat I upgraded to was comfortable and spacious even if it didn't recline (I sat in front of the OWWE)."

Pros: "Entertainment"

Cons: "That fact that on both ways they changed our flights which either we got to the destination late or we had to run across the airport so we don't miss our flights"

Cons: "People still using mobiles as we were taking off. Crew seemed not too bothered."

Pros: "The entertainment screens and the new seats in business class were very nice"

Pros: "Tebsnacks were awesome!!"

Pros: "It's nice to see a large corporation getting back to the basics which helped their company grow CUSTOMER SERVICE!!!"
Cons: "The airport waiting times through TSA check points. It's over kill and an obvious reason just to extend employment. Reminds me of the old saying " the criminals are running the asylum @"

Cons: "Same as above"

Pros: "Nothing absolute nightmare .. no water .. are you serious"

Pros: "we arrived safely"
Cons: "had to take a shuttle to depart from a remote terminal. Had to climb up a long ramp. Seats were very close to each other (no knee room). No food. not enough overhead space for luggage. Very tight and uncomfortable seating."

Pros: "The seats were comfortable and had good foot space."