Courteous Service and excellent hospitality
Lost luggage. Flight delayed.
Service was minimal but sufficient, Food was good
Seats 23A, 23B were extra cramped on the B777-300ER, even though they are sold as "extra comfort"! due to the video screen taking space between the seats. The seats were so cramped that the overhead light kept coming on, unknowingly, when people shifted in their seats.
All went fine and the crew friendly. 12 hours from Switzerland to Sao Paulo is extremely long time to sit in an airplane, but temperature and air were fine and the flight was without delay.
Food was actually really good.
Please let families with small children board early. This is the first flight I remember where I and other families with small children had to board with everyone else, and it's stressful for all involved.
Service from airline host Poorly maintained plane Bad food Old entertainment
The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average.
The flight was great.
Flight was delayed for three hours and was a very stressful flight
Flight was not on time and got to destination very very late pier management of aircrafts
Flight was on time and quick and comfortable
|Flights Arrive in||Washington Dulles Intl|
|Flights Depart from||Birmingham|
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