Poland is now accepting travelers arriving from the EU, Norway, Switzerland, the United Kingdom, Georgia, Japan, Canada, Thailand, New Zealand, South Korea, Tunisia, and Australia. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Cons: "We were traveling international in Twitter after contacting we were told we can carry one checked baggage but then we were not allowed and at gate they didn’t know the procedure and repeatedly checked our passport Poor customer service"
Cons: "I adore delta! Great airline, I fly delta whenever possible"
Pros: "Good movie selection"
Cons: "Always late to depart. Seating was cramped and uncomfortable"
Pros: "Crew was great, seats were comfy and the entertainment options were good."
Cons: "Flight was delayed but it happens."
Pros: "Not enough toom between rows of seats."
Pros: "Helpful crew."
Cons: "These planes are tiny. Our equipment was B717."
Cons: "Working USB ports. On time departure."
Pros: "Smooth flight"
Cons: "Delta’s boarding process is based on how much you paid for ticket/loyalty. It would be better for everyone if seating was done in a way that window people were seated first, then aisle."
Pros: "We flew first class, so the legroom was good, and the sets weren't narrow as they are in coach."
Cons: "Flying first class domestically now is really more like flying coach used to be 20 or 30 years ago. It's very basic, and the extra cost is simply for a bit more breathing room."
Pros: "Wow. I have been flying American and United for years. Delta is friendly, competent, professsional and enjoyable. They treated us like friends instead of like cattle. It was great! Great job Delta. Oh, and for the first time in 50 years of flying my bags arrived sky first. Yes! They get it!"
Cons: "Perfect experience. Well done. Treat people like friends. Simple. Works."
Pros: "The crew"
Cons: "One free beer"
Pros: "Flying first class was wonderful. Great crew. Good food."
Cons: "Can’t think of anything."
Pros: "The boarding process was smooth ."
Cons: "The cleanliness of the seat and tray area."
Cons: "They run out of options because I was sitting at the tail of the aircraft. So I didn't eat much."
Cons: "It was delayed"
Pros: "I love flying Delta. We left on time and even landed about 20 minutes early and all our baggage was at baggage claim by the time we got there. There is also a great amount of tv/movie options to choose from on board. The flight went by so quickly."
Cons: "I checked bag at the gate voluntarily in advance and was able to board zone 1. However, when I got to my destination, I found that a large iten had been removed and was missing. The staff would not help locate or recover it."
Pros: "Late as usual"
Pros: "I’ve been very pleased with our travel via Delta. The comfort + option is just perfect for my husband and I. Seats are comfy, plenty of leg room, dedicated overhead bins, and wonderful employees."
Cons: "It’s very hard to hear the flight attendants and pilots announcements. There was a loud buzzing that overwhelmed the voices."
Pros: "Lots of water"
Cons: "Flight was delayed with no explanation."
Pros: "Not too bad once we got on the plane"
Cons: "They make up this lame excuse about a slight delay on the plane arriving and having no flight attendants to get on the plane on time. This delayed our flight by two hours. They need to staff their flights !"
Pros: "On Time, comfortable seats, good coffee and mixed nuts, smooth flight and landing."
Cons: "I was in first class. Neither food option sounded appealing. Recommend keeping things a bit simpler to appeal to more people. Flight was 90 minutes later"
Pros: "Not much."
Cons: "The hand-me-down Southwest boarding group gates. The automated ticket readers. The whole de-personalization."
Pros: "Despite the turbulence and delay, this was possibly the best flight I've ever been on. I have never been treated so well by a flight crew before. Also, the attendant at the gate managed to get my wife seated next to me when our seats ended up separated. Great experience!"
Cons: "Turbulence and delay was bad, but the flight crew made up for it."
Pros: "The flight entertainment and crew were great. They had a lot of the latest movies available to watch, though I'm not sure you'd be able to watch if you didn't have your own headphones (I did). The crew were friendly and helpful. I got a cold cup of coffee when it should have been hot, and they corrected it immediately."
Cons: "They charge you for everything: sitting in an aisle or window seat ($15); checking one piece of luggage ($25); for food, even on a five hour flight, save for complementary snacks like a granola bar or pretzels. I paid $11 for a tiny sandwich (it fit in the palm of my already small hands). I will definitely get good at the airport next time. It may be just as expensive, but at least it will be filling."
Pros: "The very personal pilot"
Cons: "Seats are hard to get comfortable in. Headrests are awkward"
Pros: "The entire flight staff (even at the gate before boarding) was very friendly and accommodating..it was refreshing!"
Cons: "Pilot did not give consistent updates for delays"
Pros: "Good service smooth flight"
Cons: "The food on bosrd"
Pros: "Flight was faster than expected, comfy seats, check in was fast and easy."
Pros: "We landed"
Cons: "No drinks served , could not leave our seats , 2 hr flight turned into 3 hrs"
Pros: "They solved my name matching problem with calm and efficiency, so I made it to my conference. Thank you !!"
Pros: "Friendly service"
Pros: "I was a little concerned flying West Jet due to poor experiences in the past with Delta, but the flights were on time, staff friendly and accommodating and the plane very comfortable."
Cons: "Nothing negative to say!"
Cons: "I had to buy a ticket on Southwest to get where I needed to go. So a wasted trip, wasted time and Southwest came through immediately after I had told them the situation. I'll be using them much more now."
Cons: "No food was offered."
Pros: "Newer plane with movies."
Cons: "Airlines pack you on so tight."
Pros: "Everything about it was excellent, which is saying a lot for a guy who travels a lot."
Cons: "I realize that a flight attendant is there ultimately for safety reasons, but one of the three was particularly brusque in her interaction."
Pros: "Martha was wonderful"
Pros: "Leg room was great compared to discount airlines. The built in entertainment for individualized interests was welcome. Crew was great."
Cons: "they charge 300$ extra for a 14 year old child and dont give any service for the payment, they say it is to bring the child on and off the plane even though he can travel alone and has done it many times with other air lines. drive the parents uo the wall, make them wait endless time, and then they comlaine that thay have no time tofor the child and leave him standing with out even letting him to seat with the other air lines a child of 12 can travel alone."
Pros: "Made up the departure delay in flight."
Cons: "Gate and Cabin crew kept giving opposing reasons for our departure delay, just be up front and honest. Cabin was hot. Very hard landing"
Pros: "Arrived on time"
Cons: "No food. Only snacks and very good snacks"
Pros: "Quick boarding"
Cons: "The delta comport seats were not comfort seats were hardly comfortable and the leg room wasn't worth paying for."
Pros: "The flight attendants."
Cons: "Wi go didn't work and wasn't free."
Pros: "stewardess was very kind and tried to make people happy during delay"
Cons: "grounded in charlotte for over an hour despite captain giving false estimates and assurances over intercom. leg room tight and my chair could not lean back."
Cons: "A movie player"
Pros: "The flight time are on time ."
Cons: "Good entertainment on broad"
Pros: "Crew was amazing and work diligently to make everybody feel comfortable."
Cons: "Nothing. I had no issues!"
Pros: "Before boarding, which was late, the crew called me to the podium twice to ask me to give up my aisle seat which I had pre-booked, each time losing me my seat in the crowded waiting area. The flight arrived in SFO two hours late."
Cons: "The flight could have been on time and the boarding crew could have been considerate."
Pros: "Empty flight, got whole row to myself, nice staff, on time, smooth travel."
Cons: "Ability to download premade events apple calendar and apple wallet tickets was seemingly impossible. Send me one email with each of those items as it’s one of the number one thing customers care about"
Pros: "Nice crew"
Cons: "Zero entertainment - no screens, no wifi, no plug ins for phones/computers - poor!"
Cons: "You were out of earphones"
Pros: "The gate crew handled the delay as best they could."
Cons: "Seems that a crew timing out could be better anticipated."
Cons: "More leg room"
Pros: "comfortable plane."
Cons: "Kay&k was awful. Never use them again."
Pros: "Friendly crew, meals/snacks/beverage service all excellent, and great movie selection! Return flight slightly delayed but we got notifications in advance. Would highly recommend the DFW to Rome nonstop flight."
Cons: "The seats in economy are comfortable but way too close together, even for a small adult needing minimal leg room."
Pros: "The tv and drinks"
Cons: "Being told why we’re delayed and then not being kept on board for so long once we arrived late"
Cons: "My transfer was supposed to be from JFK, but when I arrived a staff told me to take a taxi and go to LaGardia airport. Nobody apologized neither explained why I had to go there. Instead from leaving New York at 5.25 pm the flight was delayed to 8.30 pm. Horrible flight with angry employees"
Pros: "crew was nice"
Cons: "very very old plane"
Pros: "Crew tried very hard."
Cons: "Delays. Get on the bus. Get off the bus. Get back on the bus."
Pros: "American did the right thing and turned around our flight when a passenger became ill. Despite leaving very late, the pilot was able to make up time to Philadelphia so we were able to make our connection."
Cons: "Recovery of this unplanned event was poor at best. Had to leave for the airport at 6 am only to then wait for 6 hours before we could board. to make matters worse, American then scheduled wake up time for all of the passengers for 4:40 am. I don't take that long to get ready. They did not do a very good job communicating to us on how they were going to recover from this unplanned event."
Cons: "In 2 weeks, my husband and I had 4 flights with American and none of them went as planned. We endured flight cancellation, incomplete rebooking with another airline, rude customer service agents, multiple flight delays as well as multiple day lost luggage. Finally, it cost $2K more to get to my destination. Obviously not flying American again."
Cons: "The plane was too warm before take off."
Pros: "Friendly and helpful staff, as always!"
Cons: "Far too cramped for seating; im a big guy, but still!"
Cons: "Delay and bumpy landing"
Pros: "Entertainment, seating room"
Pros: "Boarding, crew, seating"
Cons: "Food was awful"
Pros: "....on time ..."
Cons: ".... all good..."
Pros: "Always prefer American air over most other airlines do the service of staff. Thanks for the extra effort."
Pros: "I like the food."
Cons: "Japanese shows without eng subs."
Pros: "movies the whole way. American helped me make up for the cancelled flight over to Europe by letting me fly back from London."
Pros: "Nice plane"
Cons: "Slow set up of gateway upon arrival"
Cons: "Flight was delayed from NY , didn't make it for connecting flight."
Pros: "To be fair. The flight is only 50 minutes. By th time you get a drink it's time to land. It is completely unfair to the staff to have to do that. A flight like that. Have a box with a snack and some coolers that have 5 different beverages. I wouldn't even sell booze. I person can hold out for a flight that shot to get one on the connection or in the terminal."
Cons: "It's always a cramped flight. Nothing to be done except use a bigger, more spacious plane. The good thing is it's the fastest way to get to Chicago from where I lived it would take 6hrs by car."
Pros: "I haven't flown AA in a while, I was impressed with the entertainment and food!!! They had a variety of movies. Also, the food was simply but delicious! I had the pasta and it was good!"
Cons: "I feel like they are cramming more seats on a plane. I am 5'2 and I felt I had no leg room!!!! It's an international flight, they should be some roominess!!! I rather chose an Asian airline than a USA airline. I can't believe the space!"
Pros: "The seat pockets were decent, though I like when the magazines have their own designated slot behind the tray in addition to a pocket. Also good there were power outlets. I liked that they didn't skip row numbers, including 13. So if you're in row 22, for example, you know that's literally how many rows back you are."
Cons: "It took 25 minutes from when plane landed until it reached the gate. There was also apparently an issue with the auxiliary power -- the lights went out in back half of plane when we arrived at gate. I prefer having a screen behind each seat, rather than those attached to ceiling on this flight, so that the entertainment can be customized."
Cons: "American after 4 hours delay cancelled the flight, AA refused to accept responsibility and refused to book me with another airline (my daughter was having surgery the next day and I was supposed to take care of her) I sent an email asking for them to cover the cost of my last minute ticket with the other airline, and they had refused. I will never fly AA again."
Pros: "On time. Polite gate reps. Helpful crew. Smooth flight and on time."
Cons: "Holding pattern over Dallas for 45 minutes."
Pros: "The landing was excellent"
Cons: "Lack of organization in stowing carry ons inside overhead cabins"
Pros: "Snacks and beverage"
Cons: "Everything was great."
Pros: "The crew was decent.....better on the London to Raleigh flight, the crew on the Raleigh to London flight were not very nice at ALL."
Cons: "I did not like that the ticket I purchased was a British Airways flight, but it was operated by American Airlines. The plane was SO outdated....it didn't even have personal screens. And the movies they played were old. I mean the Devil Wears Prada...COME ON!!!!! Also, the food on the way to London was extremely disappointing. I had chose the pasta with vegetables, and it was macaroni and cheese with broccoli. And not good macaroni, but more like the kind you make for your kids."
Cons: "The seats in first class were actually pretty uncomfortable. The backrest has a strange curve. I think economy would have been better."
Pros: "We arrived safe. Although 1 1/2 hours late because of weather Nothing else was good."
Cons: "The plane has no space. No food. No entertainment It's let's crame as many people in the space. There Seats don't recline. And it's very uncomfortable. You Changed planes on us after we had assigned seats So we weren't in the seats we wanted. Poor customer Service on kayak part."
Pros: "The staff were all quite polite and helpful"
Cons: "the boarding process is chaotic. No one pays attention to the boarding numbers and it's just a big, pushing, shoving mess. I'd like to see a little more use of the system to keep.people more orderly."
Pros: "The crew was great!"
Cons: "No leg room, tight."
Pros: "Efficient boarding. Plane clean. Seats lean back far but that being said the individual in front of you ends up in your lap."
Cons: "As night went on a couple of the flight attendants in the premium cabin seats with standard legroom appeared grumpy and short with patrons. No gluten free options. In flight entertainment and reading lights not working for my dad or I. A long flight for that to be out."
Pros: "once I made it on it was smooth"
Cons: "plane in cos had to refuel so we were 20 late leaving and I bearly made it to next flight in dallas they were closing doors, young people ran but im old so could not move as fast, it was a challenge to not miss flight"
Cons: "It was freezing."
Cons: "American changed the 2nd & 3rd legs of our trip from Vancouver to Phoenix to Charlotte to New Bern and didn't bother to notify us. Discovered on our own after we arrived in Phoenix."
Pros: "We chose the seats with 6 inches more legroom - well worth it! We slept comfortably on the flight."
Cons: "It's always difficult getting comfortable with a stranger ext to you, but overall it was a nice quick flight."
Cons: "4 hora de retraso ni una cortesía empleados bien carnepuercos"