Even though we left CMI late, we mostly made up the time.
Even though we left CMI late, we mostly made up the time.
Delayed almost 4 hours for a 45 minute flight with no explanation.
Again, multiple delays and I eventually just canceled and drove!
Great crew. We were delayed so that late passengers could get on the flight. Love the bedding in business class. Good food. Great experience.
The CX617 from HK to BKK was delayed more than 1.5 hours.
Horrible - they lied to me about baggage & boarding, even though I specifically spoke to their agents the day before my flight about my issue. When I showed up they did not let me board and stranded me at my airport until I bought a new flight with money I did not have to spend.
All four American Airlines flights I took in last seven days were delayed. Caused me loads of problems, missed meetings, loss of time and money.
American cancelled our flight home. Zero option for hotel, alternative transportation and took 3 hours to find our bags so we could take a 3 hour UBER ride home on our dime. Never flying AA again.
They gave my seat away although it was a connecting flight with them and the flight was a bit delayed.
They ocer booked the connecting flight. My bags took a long time to come out, nevertheless I got to the gate in time to board, but they have given my seat to another passenger. They were aware I was connecting from another flight that was a little late, but they did not care. The customer representatives were rude. A horrible experience.
Not much seat room, but that was unexpected. But the seat headrest was very uncomfortable.
I do not like the customer service, I had an emergency and needed to cancel a pet reservation right after I had booked it and they would not do anything but issue a credit. I haven't flown in years as I have 7 kids and don't have spare time. I want my $125 back on my card please
The seemingly have no respect for their customers, on any level. Definitely my last time flying spirit.
Bag self drop off was terrible! No staff there to help. Almost missed my flight. Would never check a bag in with Spirit again.
Can’t say there was anything I particularly liked. Seats were very tight, leather wrapped plastic. I followed up a much longer and cheaper trip from Honolulu on southwest, everything was phenomenal, this flight was the exact opposite. Blows my mind they charge for water of all things. One of the attendants seemed very rude, I watched a taller gentleman a couple rows forward with his knees pressed into the back of the seat ahead, while the woman in that seat leaned forward the entire flight, I’m sure because she could feel his knees. I’ll be avoiding spirit like the plague from here forward.
I had a phobia for Spirit and now is 100% confirmed. Flight delayed, missed connecting flight and staying overnight . Now not even able to get my boarding pass until I’ll get into the airport. It’s really really bad at this point
Bad weather is one thing but repeatedly changing gates AND terminals after several hours of delays was horrible. Additionally after the long delays, gate agents were delaying us evening further by being overly picky with personal item bag sizes. Get a grip.
I DID MY CHECK ON THE SCREEN AND BECAUSE OF THAT THEY HAD TO REPEAT IT AT THE BOARDING COUNTER BECAUSE THEY SAID THAT THEY DIDN'T HAVE ALL THE INFORMATION, ALSO I HAVE ONLY ONE BACKPACK AND THEY TOLD ME THAT I SELECTED IT TO DO A RANDOM REVIEW OF ALL THE THINGS THAT I HAVE THERE AND THEY DECIDE THAT IT WAS TOO MUCH EVEN THE MEASURE WAS OK, WHICH WAS A WEIRD SITUATION AFTER THEY REVIEW IT AND IT WAS OK, I HAE TO DO AGAIN THE WHOLE LINE TO INSIDE THE PLANE, THEY ASKED ME ALSO IF I WANT A MORE ROOM PLACE WITH IT THINK WAS NICE BUT THEY TOLD ME THAT THEY GOING TO CHARGE ME, I TOLD THEM THAT I DIDN'T ASK FOR THAT AND I DON'T WANT IT THEN I NOTICE THAT WAS PLENTY OF OPEN CHAIRS, MY THOUGHT WAS WHY THEY DON'T ASSIGN THOSE CHAIR TO THE TRAVELERS TO HAVE A BETTER EXPERIENCE INSTEAD OF HAVE THEM EMPTY.
They kept us on the plane over 90 minutes after landing.
Terrible, long layover was a extra expense as l had to book another airline rather than wait for the already paid for spirit flight. This time around spirit let me down😔😔😔
Bogotá (undefined)Colombia
Detroit (DTW)United States