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Carmen was an absolute delight on the flight staff! Everyone was lovely and made it a very pleasant flight.

Flight was delayed at airport with large backlog and WiFi was spotty

I don’t like mushrooms and that’s all they had with pasta

This flight was a first class choice and left much to be desired. Seat backs on seats were falling apart and torn. Seats actually didn't come to a "full & upright position". Pull out table was sprung. Not any significant leg room. All in all we were on an obviously older plane and felt overcharged for what we received as first class.

Our flight was held more than 1.5 hours due to baggage issues and overbooking. Our bag was never tagged and caused an unnecessary amount of stress. Personnel on the Delta side were mediocre at best and seemed to not care about customers and seemed like they hated their work.

My husband is very tall and we generally fly Delta Comfort. We used our companion benefit, and our seats were coach and extremely uncomfortable........ horrid even

I specifically picked out right side aisle seats because my left knee sometimes needs to be stretched. But my experience this trip was that the seats were shuffled and I lost those assigned seats, resulting in me having to sit in a much less desirable position for my comfort.

Other airlines were canceling flights but Delta got us home. Crew was friendly and professional. It would have been nice to have had a little more notice about the delays because we had already arrived at the airport when the first of several delays were communicated but I understand that storm forecasting isn’t simple and we were grateful that Delta didn’t just cancel the flight.

On time departure, smooth trip, flight attendant told through passengers the gate we would arrive at and the gate our outbound flight was departing from. Early arrival

On time departure and early arrival. Kind and professional service from flight crew