Nos encanta el servicio al cliente de los que nos atendieron en el vuelo, excelentes
Excellent service, they make sure that you are confortable, entretainend and fed during your flight whithout charging you for everything. Definetly I will be flying with this airline in the future.
I dont have anything that I dislike from this flight
The crew was great and the pilot was faster than I expected.
Dry food & uncomfortable seat to sleep in.
It was a fast flight. Overall good.
The lines to check in the luggage in Barranquilla Colombia took long although there was not that many people. Overall not that much time, the boarding process in Boston was fast an friendly .
Plane was late. Airport is the worst ever. My seat did not tilt back and staff was rude
No nonsense flight that arrived early
No wheat-free offering.
Even didn't provide water
The new check-in process is frustrating. There are too many lines to stand in. They are now weighing carry-on bags. Mine was 1 kilo over their limit, and the agent wanted me to unpack my bag and put things in my checked luggage. It used to be a pleasant experience, but they are very officious and make passengers do silly and unnecessary procedures.
Nice crew. Overall efficiency. Great baggage service! But no drink, not even a small glass of water. They used to do a quick beverage service on this flight between UIO and CUE.
The Check in process is frustrating. I make this trip often and it was more efficient in previous years. But now you must stand in line to check in at a kiosk, then stand in another line to drop off a bag, then go to another counter to pay a bag fee, then return to claim documents! Latam could streamline this process by taking payments at the counter, as well as permitting check in at a kiosk using a combination of last name and identification, as JetBlue and other airlines do. The current system requires the booking number, which takes a long time to find, even for Latam employees.
Desembarque fue rápido
El viaje fue normal pero tampoco excelente
|Flights Arrive in||Baltra|
|Flights Depart from||Boston Logan International|
|Airlines||Avianca, LATAM Airlines|
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