Find Cheap Flights from Boston Logan International to Las Vegas McCarran (BOS - LAS)

Nothing

Bad customer service, employees were not bothered to help and made me pay $55 for a small carry on luggage, later found out that it's free because my carry on luggage was small and in line with their free carry on measurement. Not at all happy, recommend not to fly with Spirit ever again.

The plane was very uncomfortable, especially for a 5 hour flight. Nothing was complimentary even though we paid for EVERYTHING. I have flown at least 10 other airlines in my life and would never choose this one over any other.

Speedy check-in, and good leg room

I liked that it was a direct flight and that the flight attendants gave my husband some ice for his neck to cool him down.

The seats were uncomfortable for over a 5 hour flight, but I suppose we could always fly first class.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

they moved the flight from 7 to 9.40 and canceled our flight not communication

the worst airlines ,,,,Never never and never again to fly with them errrrr ...

They did give me a sick bag for free. Correction: they did give me a trash bag to use as a sick bag for free....

Not sure why the tray table were so small, basically enough room to hold a drink or write a cheque... The seats do not recline so a bit uncomfortable especially on red eye or longer flights. Flights almost always delayed. Baggage fees, fees for everything. No complimentary refreshment.

Being Mozaic and always buying extra leg room

Flight delayed 45 minutes after boarding

tv didn't work

Flight delayed an hour AFTER having boarded the plane.

The staff was mediocre. They weren't rude but weren't particularly helpful.

Delayed flight, poor communication, charge for everything, uncomfortable seats.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Seats were very uncomfortable

The flight itself was great we took off late but arrived 25 minutes early

Baggage pick up took too long

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Delayed flight.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.