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The flight attendants were funny

The lack of preparation and service to costumers.

The crew was polite

Literaly everything besides the crew was sub-par. Deterred me from flying spirit again. Seats were very uncomfortable and did not recline

Price.

The gate was under construction contributing to my low expectations. Obese person next to me took up half of my seat... contributed to back pain and arm falling asleep. Longest flight experience to date.

The only time this airline would be helpful is if you travel with only a backpack.

There was a charge to carry anything more than a personal item. There was no food or water given out, all snacks and drinks had to be paid for. Checked bags are allowed only 40lbs rather than 50 like most airlines. Seats were really uncomfortable. They claim to have lower prices, but with all the fees that is not true, and they did not have good enough service to make all those fees worth it. Do not recommend Spirit.

The only time this airline would be helpful is if you travel with only a backpack.

There was a charge to carry anything more than a personal item. There was no food or water given out, all snacks and drinks had to be paid for. Checked bags are allowed only 40lbs rather than 50 like most airlines. Seats were really uncomfortable. They claim to have lower prices, but with all the fees that is not true, and they did not have good enough service to make all those fees worth it. Do not recommend Spirit.

Mostly to be expected.

Delayed flight but no communication of this. Had to check online.

Poor customer service. Rude staff.

Greeter in the plane smiled

Chairs uncomfortable, dirty plane, felt rushed, no tv, no complimentary snacks for a 4 hour flight. I’ll pay extra next time.

Loading was quick

Unloading was very slow

The delay and the service, no 1 glass water!!!!

Poor customer service. Rude staff.

Everyone was so polite

They do not give free soda and cookies no more

The seat.

The delayed of this flight. No explanation was provided. After boarding they decided to “fix” two of the luggage cabinets. And they fix nothing, they juat put tape on it. This flight delayed was three hour of nothing. My entertainment (screen) was damaged.

We missed our bus connection to NH due to the delay and since there were no rental cars or airport hotel rooms we sat for 9 hours waiting for the first bus. Exhausting.

Clean, comfortable ride and great selection of snacks & drinks.

The flight attendants were very communicative and helped get us all boarded in time

The stress of possibly not getting off the ground in time and having a very long layover then taxing at the gate for over 30 minutes was frustrating

The flight attendants were funny

The lack of preparation and service to costumers.

Poor customer service. Rude staff.

The crew was polite

Literaly everything besides the crew was sub-par. Deterred me from flying spirit again. Seats were very uncomfortable and did not recline

Late departing and arriving

Late departing and arriving. Spirit Staff came on board opened compartment and my crutch crashed on to me.

Nothing. Just the pilot

Everything. Bad communication. 1 h delay. Then 3 hs in the plane. We ran out of gas. 2 more hours taxiing Never seen something similar. I really hope my mileage refund.

Pilot was informative.

Let's see - I was in first class. The flight itself was fine - and only one hour + late!

Food - Served the "breakfast" (when it was called a protein plate) I had coming (into MSP). for "lunch" on the way back (called it a meat plate for lunch. One slice turkey, one slice jamon, one egg, cinnamon roll and fruit. Just because they don't want to serve bread - they call it a protein plate? I'm not on a protein diet. Food was pretty sick for the amount I paid for the fight. Stewardess said it was against Republic's rules to give a customer a can of tonic water (so I could add to the small amount of vodka) - she also told me that it was against Delta's, American's and United's rules to give a can - strange? First Class seat did not recline. First Class was freezing per every flight on this segment (the stewardesses sit in the back and don't want to be uncomfortable - if they make the front warm - the back is too hot for them (not joking on this one). So many things to list - that I will finish on the AA site.

The flight was on time

Tiny bathrooms

Everyone was so polite

They do not give free soda and cookies no more

The only time this airline would be helpful is if you travel with only a backpack.

There was a charge to carry anything more than a personal item. There was no food or water given out, all snacks and drinks had to be paid for. Checked bags are allowed only 40lbs rather than 50 like most airlines. Seats were really uncomfortable. They claim to have lower prices, but with all the fees that is not true, and they did not have good enough service to make all those fees worth it. Do not recommend Spirit.

Mostly to be expected.

Delayed flight but no communication of this. Had to check online.

Late departing and arriving

Late departing and arriving. Spirit Staff came on board opened compartment and my crutch crashed on to me.

Greeter in the plane smiled

Chairs uncomfortable, dirty plane, felt rushed, no tv, no complimentary snacks for a 4 hour flight. I’ll pay extra next time.

That they didn’t cancel the flight

Staff didn’t care. Boarding was terrible. Delayed without communication. Didn’t have a gate open when we landed at 1am

The flight attendants were funny

The lack of preparation and service to costumers.

Loading was quick

Unloading was very slow

Poor customer service. Rude staff.

The flight attendants were funny

The lack of preparation and service to costumers.

The only time this airline would be helpful is if you travel with only a backpack.

There was a charge to carry anything more than a personal item. There was no food or water given out, all snacks and drinks had to be paid for. Checked bags are allowed only 40lbs rather than 50 like most airlines. Seats were really uncomfortable. They claim to have lower prices, but with all the fees that is not true, and they did not have good enough service to make all those fees worth it. Do not recommend Spirit.

The crew was polite

Literaly everything besides the crew was sub-par. Deterred me from flying spirit again. Seats were very uncomfortable and did not recline

Greeter in the plane smiled

Chairs uncomfortable, dirty plane, felt rushed, no tv, no complimentary snacks for a 4 hour flight. I’ll pay extra next time.

That they didn’t cancel the flight

Staff didn’t care. Boarding was terrible. Delayed without communication. Didn’t have a gate open when we landed at 1am

The flight attendants were funny

The lack of preparation and service to costumers.

Poor customer service. Rude staff.

Mostly to be expected.

Delayed flight but no communication of this. Had to check online.

Everyone was so polite

They do not give free soda and cookies no more

The crew was polite

Literaly everything besides the crew was sub-par. Deterred me from flying spirit again. Seats were very uncomfortable and did not recline

Poor customer service. Rude staff.

Greeter in the plane smiled

Chairs uncomfortable, dirty plane, felt rushed, no tv, no complimentary snacks for a 4 hour flight. I’ll pay extra next time.

Mostly to be expected.

Delayed flight but no communication of this. Had to check online.

That they didn’t cancel the flight

Staff didn’t care. Boarding was terrible. Delayed without communication. Didn’t have a gate open when we landed at 1am

Price.

The gate was under construction contributing to my low expectations. Obese person next to me took up half of my seat... contributed to back pain and arm falling asleep. Longest flight experience to date.

Long and torturous boarding at the gate in Mumbai...

Flight was late but everything else was great!

Delayed almost an hour

La aplicación no decía el Gaste, el del papel era uno y en la pantalla otro.l y si preguntaban te fechas diferentes cosas. Para que escuches que están en la última llamada y hay que correr y cuando llegas esperar por el Gate ya que está ocupado. Más que el aire era caliente.

Flight attendants seemed inexperienced: did not convey confidence about 1) the flight, 2) the experience, 3) their ability to manage the flight.

Greeter in the plane smiled

Chairs uncomfortable, dirty plane, felt rushed, no tv, no complimentary snacks for a 4 hour flight. I’ll pay extra next time.

Loading was quick

Unloading was very slow

Price.

The gate was under construction contributing to my low expectations. Obese person next to me took up half of my seat... contributed to back pain and arm falling asleep. Longest flight experience to date.

That they didn’t cancel the flight

Staff didn’t care. Boarding was terrible. Delayed without communication. Didn’t have a gate open when we landed at 1am

Let's see - I was in first class. The flight itself was fine - and only one hour + late!

Food - Served the "breakfast" (when it was called a protein plate) I had coming (into MSP). for "lunch" on the way back (called it a meat plate for lunch. One slice turkey, one slice jamon, one egg, cinnamon roll and fruit. Just because they don't want to serve bread - they call it a protein plate? I'm not on a protein diet. Food was pretty sick for the amount I paid for the fight. Stewardess said it was against Republic's rules to give a customer a can of tonic water (so I could add to the small amount of vodka) - she also told me that it was against Delta's, American's and United's rules to give a can - strange? First Class seat did not recline. First Class was freezing per every flight on this segment (the stewardesses sit in the back and don't want to be uncomfortable - if they make the front warm - the back is too hot for them (not joking on this one). So many things to list - that I will finish on the AA site.

Even on a big ole B777 you better upgrade to bigger seats

The flight was on time

Tiny bathrooms

Bumpy

Mostly to be expected.

Delayed flight but no communication of this. Had to check online.

The flight attendants were funny

The lack of preparation and service to costumers.

That they didn’t cancel the flight

Staff didn’t care. Boarding was terrible. Delayed without communication. Didn’t have a gate open when we landed at 1am

Loading was quick

Unloading was very slow

The flight was on time

Tiny bathrooms

The flight was on time and I was upgraded to First Class!

Great movies and food

Being delayed

Nothing. Just the pilot

Everything. Bad communication. 1 h delay. Then 3 hs in the plane. We ran out of gas. 2 more hours taxiing Never seen something similar. I really hope my mileage refund.

Everything but the delay

The delay

The seat.

The delayed of this flight. No explanation was provided. After boarding they decided to “fix” two of the luggage cabinets. And they fix nothing, they juat put tape on it. This flight delayed was three hour of nothing. My entertainment (screen) was damaged.

Long and torturous boarding at the gate in Mumbai...

Flight attendants seemed inexperienced: did not convey confidence about 1) the flight, 2) the experience, 3) their ability to manage the flight.