Find cheap flights from Boston to Anchorage

Pros: "Entertainment ststem"
Cons: "Heat: service; lack of water/drinks; lack of soap in bathroom"

Pros: "Customer Service Agents and the crew did a great job."
Cons: "I didn’t like having to pay $10 to use a Diggie Playy to watch a movie. Virgin Air had them at no charge."

Pros: "Overall a great experience"

Cons: "My luggage was off loaded in Juneau and staff was not very helpful in providing information on claims etc....Very disappointed with Alaska Airlines."

Pros: "The crew is efficient, friendly, and professional."
Cons: "No Wi-Fi, and the boxes of food leave something to be desired."

Pros: "Flying is difficult because it is so crowded but this is just part of travel. Alaska Airlines does a great job of getting us where we are going, on time."

Cons: "need more space"

Cons: "Boarded early because of disability, crew unable to assist in placing carry-on in overhead bin (bad back, medical reason or other excuses). Intermittent "rough flight" Lavatory - not flushed when entered, reported to crew. Problem ?"

Pros: "Clean plane. Friendly accommodating staff."

Cons: "You need to get TV's/internet for cross country flights"

Pros: "Seats are comfortable and the power options are great for keeping devices charged and running."
Cons: "I was not impressed with the food for sale. The Tom Douglas special was messy to eat and didn't seem to be a very good value. The entertainment options were lacking. I was not able to use the system with my Amazon Kindle Fire, and the cost and selection were not a good value."

Pros: "Captain's flight commentary good Crew fine. Plane fine."
Cons: "slow, untimely, disorganized boarding Couldn't get seat assignment online or at airport."

Pros: "Pre check in at home made security check through very fast. I highly recommend doing this."
Cons: "N/a"

Pros: "We took off right on time, the flight got to the destination on time. The crew went around 3 times on a 6 hr flight to offer drinks."
Cons: "The seats didn't recline, nor did it say this when I signed up for the seats. I am approximately 215 lbs and 6' 0" tall and was seated next to an older, larger man who kept taking up my space."

Pros: "I have flown with other carriers and am always irritated and disappointed. Alaska has yet to let me down."
Cons: "I want food. And movie. Like back in the good old days."

Pros: "The crew was great. Only problem was we were in the back row and by the restrooms. The people who were going to the restroom didn't bother me. But there was one woman who just stood back there for over 30min. That was really annoying and should not be allowed. Made me really claustrophobic."
Cons: "That the woman was allowed to stand there was never asked to sit down. She had her hand on my seat and her elbow at one point. For what I had to pay I shouldn't have had to have this person in my space."

Pros: "Flight attendents and captain were all great people"

Pros: "It our honeymoon. We told the flight attendant just in casual conversation and she moved us to a better seat with more leg room and gave us a free treat on the flight. We have always loved Alaska airlines and I hope always will :-). Thank you!!!"
Cons: "Nothing nothing and more nothing! Lol We loved everything:-)"

Cons: "These seats aren't any better than those you find on other airlines, though the leg room is adequate. They're hard and not very comfortable."

Pros: "I was allowed to change my seat online before flight to a preferred location."
Cons: "Players handed out on plane- I think they ran out before they got to me, or not offered- was unaware of price, etc... Unclear that snack tray contained other than snacks, may have purchased food if aware of offerings- maybe should have read AK air mag in seat pocket?"

Cons: "This flight was first delayed, then not listed on the reader board. Then the flight added a stop over in Seattle for the the only reason that the crew was maximizing their allowed time to work. This delayed arrival at final destination. They could have brought on a fresh crew in Chicago but they did not do that."

Pros: "Crew was super friendly!"
Cons: "Charging for meals."

Cons: "No window in the window seat! Just a blank panel. Severely disappointed."

Pros: "The overhead storage is nifty. The seats were comfortable and crew was friendly."
Cons: "This in flight wifi you pay for in lieu of free entertainment was a disappointment. I'm glad I brought my own stuff for my kids to do. You have to have your own device or you rent theirs, feels a little nickel and dimed. The cost of the food was high for what you get also."

Pros: "The flight attendants."
Cons: "Purchasing wifi, etc. was confusing."

Pros: "Boarding was very easy and flight crew were attentive"

Pros: "Flight was good.Made up some of the delay time .Full size soda and decent sized bag of pretzels :) WiFi would be nice."
Cons: "Delayed an hour- no explanation"

Pros: "I personally was good with the seating."
Cons: "On my flight home to Boston I was treated with far more respect. I was asked if I was a service member and then rewarded with a fruit and cheese tray. This trip I wasn't acknowledged."

Pros: "Friendly, caring, and knowledgable staff"
Cons: "No hot food choice on 6+ hour flight."

Pros: "The fast flight and the movies"
Cons: "It was hot!"

Cons: "I was traveling with my son, when my son wanted to move to a window seat the fight attendant said she'll look into it and she didn't my son took it upon himself and moved since there were a lot of seats empty."

Pros: "It was a smooth flight and on time"
Cons: "great service, first time flying with Alaska Airlines"

Pros: "Flight was on time and quick to take off after boarding."

Pros: "Power connections for the kids to recharge there play items"

Pros: "The flight attendants in first class were the best. Genuinely friendly. They took good care of us."
Cons: "The movie and other entertainment choices left a lot to be desired. And to have to pay to access the internet sitting in first class was disappointing."

Pros: "Great"
Cons: "Everything was great"

Pros: "The crew was very very nice and courteous. They definitely got their job done and made sure that passengers were taken care of."

Pros: "You need a not applicable option, as I did not partake in the food or entertainment. Flight arrived early!"

Pros: "The crew was so friendly and they really seemed to enjoy their job. There was a screaming child and a flight attend did a great job at helping her calm down with some cool looking wings. Even though I didn't rent them, I liked how entertainment tables were avaible. Again I had plenty of space in my seat so I was comfortable the whole time, non of my limbs feel asleep! Best part is we got to ANC almost a half hour early! Two thumbs up!!"
Cons: "I really enjoyed this flight the crew was wonderful, but I wish I would of been offered something to drinks second time. The tea was just so good!!"

Pros: "I was able to get on an earlier flight once I got to the airport which I really appreciated. Crew was very nice and helpful. Pilot was able to get us there 30 minutes ahead of schedule!"
Cons: "Since I bumped up my flight I had to have a middle seat. Not the airline's fault but definitely my least favorite spot. Aisles were too narrow."

Pros: "Flight went well. Even though a bit of weather delayed takeoff the plane reached PDX ahead of schedule. Flight attendants were thoroughly professional. Food was good. No complaints. Of course, I was on business and had only a briefcase and a rollaboard, but on the whole the trip was good. Also, the gogo wifi worked well, and having good internet connectivity is the most important quality of any of my flights since work does not stop even when I am flying..."
Cons: "Nothing."

Pros: "It is pretty and cool plane.. :) and I like it."

Pros: "I liked the free movie choices and the flight attendants were very kind."
Cons: "My seat was at the very end and I was planning on buying a chicken dinner but they ran out just as they got to me. If I knew they didn't have enough dinners I would have pre bought one. It did have the option when I booked the ticket but it did not say that they may run out. It was a non stop 7 hour flight, it would have been much better with food."

Pros: "- power outlets at every seat! - window seat at full space under seat in front of me."
Cons: "- seat foam became compressed after four hours or so, so it became less comfortable. - my seat did not recline (maybe because it was in the row in front of the window exits), or at least I did not find a lever. - frequent light turbulence during our flight, making it difficult to sleep, but I guess that's weather dependent and not much pilot could do but try another altitude when it hits. I wonder if pilots share data. - safety spiel and attendant's demonstrations were not synchronized. Maybe team working on the holiday hasn't worked together much."

Pros: "The staff on the flight were great! They were really nice, and always asking if I needed anything."

Pros: "Arriving more than 1/2 hr early was a great coup!"

Pros: "Excellent service and great landing."

Cons: "So on my way to Madison my bags got lost and mind you that the bag they lost was my guns. I was on my way for a family hunting trip and the airlines didn't have my guns when I got off the plane in Madison. They did find them but it took an extra day and I had to drive an hour back to Madison to claim them.and then on my way back to anchorage a very expensive gun case that was mine got broken the handle got busted off and there was a cracked down the side of the case about a foot long. I usually don't write reviews and have flown alaska airlines many times without error but for some reason this trip was not top notch at all"

Pros: "Everything was exactly on schedule. Service during flight was prompt and straight forward. In addition, we arrived early!"

Cons: "The flight attendants were fantastic!"

Cons: "Not delayed"

Pros: "this is the airline"

Pros: "You know what you are getting with Delta"
Cons: "The economy seats were really tiny, this made the flight fairly uncomfortable"

Pros: "The crew was very friendly. The plane was very quiet (except for noisy crying babies)."
Cons: "Unless you can afford the higher priced "comfort class" or first class seats, the seating is very, very cramped on Delta's 757s. It's a good thing the flight was only 5+ hours (but that's not long enough to get any decent amount of sleep on this flight scheduled as a redeye)."

Cons: "Better allergy aware food."

Pros: "Friendly crew"
Cons: "We reserved exit row seats and when they changed the plane they gave our exit row seats to others."

Pros: "N/a"
Cons: "The crew members were very rude and they called me an IDIOT!! Yes they did because the forced me to check my carry on bag and i didnt want they are racists"

Pros: "I was in Comfort+ so there was a bit more leg room than standard economy"
Cons: "Even with Comfort+ things are tight."

Pros: "room and services"
Cons: "can't think of anything"

Pros: "We left early"

Cons: "they let someone get off the plane and it delayed the flight an hour and a half which caused me to miss my connecting flight. I now have to sit for a 5 hour layover"

Pros: "wonderfu crew... very helpul`"
Cons: ".."

Pros: "The selection of movies was great."
Cons: "The food. No herbal or decaf tea. No decaf coffee. The regular coffee and regular tea was awful; I like strong coffee and tea but on the plane it was terrible. The was not a vegan option for dinner. I thought the pilot announced complimentary beverages; soft drinks, coffee, tea & alcohol. Perhaps I was mistaken or maybe he was. I like the seats (reclining back with the seat bottom moving forward) except the seat bottom is entirely too hard and was bad for my back. The hot towels are a welcome touch. The ride was smooth, the pilots did a very good job."

Pros: "Everything went great. Flight left a little late but was fine and only arrived a little late. I like the side wings on head rests really help."
Cons: "Seats are always hard on long flights."

Cons: "After we boarded and were already sitting in our sits the stewardess came and removed our bags from the overhead compartment for another person with a larger bag! We ended up storing our bags under the sits in-front. The way it was done it was rude and with no consideration for our comfort."

Pros: "Got to London on-time (early, actually) and safely. The in flight meal was okay. The leg room in comfort plus was great, the mobile app was awesome, and the staff (check-in, gate, cabin and flight deck) were professional and friendly all around."
Cons: "The leg room was great, but as a broad-shouldered guy, the width of the seat was miserable. Unfortunately, the Delta 767 doesn't offer any upgrade for a wider seat beyond Delta One, and my employer won't spring for that. Too bad there isn't a premium economy option. Also, the entertainment unit in the seat next to mine malfunctioned, which you wouldn't think would impact me that much except that because it was "seeing" touches randomly throughout the flight, the screen would turn on, off, brighter, dimmer, play random stuff, and just generally be as annoying as possible to everyone nearby throughout an overnight flight."

Pros: "Easy and quick"
Cons: "No complaints"

Pros: "Great service throughout. Friendly attendants and easy boarding/deboarding processes. Would fly international with them again in a heart beat."

Pros: "We didn’t order food and there was no online entertainment"

Pros: "Delta flights run one time and their fleet seems newer than most with comfortable seating. Having free movies in the seat back ahead of you is a big plus with a good selection of movies. Snacks are good and crew is always friendly and accommodating. We fly almost exclusively with Delta for the aforementioned reasons."
Cons: "Boarding is a hassle no matter the airline with few exceptions. You would think someone could figure and efficient method to get people on the planes. I suppose it could be the public that is the problem. Not a problem with Delta they run a good airline."

Pros: "Nice people. Very helpful."
Cons: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."

Pros: "The overall flight was good."

Cons: "Jet airways sucks"

Pros: "The only positive of this leg is that it was less infuriating than the flight from RDU to Boston"
Cons: "Delta's partnership with Go Jet seriously compromises the legacy carrier's reputation. I am a Delta fan - although flexible enough to use other choices when necessary. I will no longer fly a Go Jet operated leg when other choices are available. For my trips to Boston, that means Jet Blue. Sorry Delta. I'll see you back on a true Delta route."

Pros: "Great crew and passengers"

Pros: "Entertainment offered, USB charging options."
Cons: "Too much food offered."

Pros: "Within Europe KLM short flights are very good. They give you a snack and something to drink without charge."
Cons: "Seats,are a little tight but like most other airlines."

Pros: "Nothing."
Cons: "Reservation. Checkin. Seating. Flight."

Pros: "It was a really good flight minor turbulence towards the end. Flight was on time, smooth flight. NO tvs on this one."
Cons: "I wish they had more snacks like JetBlue but all was fine. TVs on every plane would be nice."

Cons: "The process of checking was very poor. One line was serving all of the Delta flights. Agents were very slow. Even when they started to serve my flight with priority still no impruvment. The agent who served me was so lost that he could not find the page with my picture and name in my passport!!!"

Pros: "It doesn't matter how good all of the above were when one of our bags did not make the connection in Atlanta and when it was delivered late at night to my home and it has been torn beyond repair"
Cons: "Bag did not make the connection and it was damaged beyond repair"

Pros: "On time, leg room, entertainment, service."
Cons: "N/A"

Pros: "Overall flight was nice, but almost miss my flight!"
Cons: "Almost miss my flight due to Delta being short staffed at the ticket counter in the early am. Had a small issue to validate my passport in the automated cheek-in botths and waited over an hour to get them to personally validate. terrible experience. There were several of us with the same problem. I chose Delta given their prestige for great customer service, but they definitely need to do something about some of the folks at Logan's terminal."

Cons: "Old plane Zero entertainment First class seats worn thin and uncomfortable. I've been flying AA quite a bit lately and thought I'd give Delta another try. Too bad, it's clearly not up to today's standards"

Cons: "Seats don't have wings to rest your head on. The distance to the seat in front of me was of course way too small making it nearly impossible to use my computer."

Pros: "Smooth flying"
Cons: "The entertainment units were terrible. Touch screens effectively impossible to operate in this 737-800."

Cons: "I left my wallet on this flight. It was extremely frustrating that I was unable to speak to a live person to find out if the wallet had been recovered. I filled out the form online and now have to wait 2 to 3 weeks!"

Pros: "Boarding was efficient and easy. For the first time on any airline, the crew was over-the-top friendly and my special meal request was excellent."

Pros: "It's what I didn't like....as a Sky Miles member I should get a free bag. Small aircraft for a FL trip."

Pros: "I liked nothing, because the flight was 4hrs late and had 20 on standby."
Cons: "4hrs late, 20 on standby, missed connection, had to travel a day later and spent 14hrs in the airport."

Cons: "I'm just glad that we got to the airport 2 1/2 hours early because we needed it. We had to check a dog so we had to go through the special needs line, they had 2 out of 20 of ticket lines open. My wife also needs a wheelchair and after 45 minutes of standing in line, I spoke to one of the idiots that are supposed to be there to help and he went and got a wheelchair which I had to push my wife in the wheelchair through the zig zag line with 2 large suit cases and a dog. It took us an hour and a half to get tickets and then they called for someone to push the wheelchair and we where told to wait for them there. We waited for 10 minutes for someone to come but no one came so I started pushing her towards the Sercurity check line and finally someone came to push her and he stayed on his phone the entire time. When my wife got to the point where she needed to walk through the metal detector she was having a little trouble getting out of the chair so they told her to just stay in the chair and they would push her through in the wheelchair. When she got through, they almost strip searched her and patted her down like she was a criminal. That took another 25 minutes!!! They the guy pushed her to our gate and insisted on taking the chair back with him, so 5 minutes later they asked if it was anyone who needed assistance getting on the plane. I went up and told them that my wife needed a chair to get on the plane so they had to call and get another chair which took another 10 minutes and finally we got on the plane. It took us 2 hours and 15 minutes to get a ticket and go through Sercurity!!!! Very very very unprofessional!!!"

Cons: "Free streaming movies on WiFi did not work (the system was broken on this aircraft according to the customer support). We had 3 people flying together but did not get the seats assigned in one place. Yes, we did not pay extra for confirmed seats but since we were buying 3 tickets I think 3 seats close to each other (if not in one row) should be expected."

Cons: "make me sleep in the airport unexceptedly"

Cons: "They lost my duffle bag, and when they found it, my bag was in a whole different state, and once I finally received my duffle bag my items were wet and damaged."

Pros: "Why did my seat assignment have to be done at gate. I booked early and had picked a seat on eac flight."

Pros: "Finally, a free movie! Now, whoever picks the movie needs to do a better job, but atleast it was something! Service was Excellent, first pass with snack and drink carts, then they came through with coffee, and again with water! Now, that's service! Great job! Very friendly staff."
Cons: "Bathrooms, once again... disgusting. Urine on the floor, smelled awful. Tiny bathrooms, only 1 up front"

Pros: "The staff was pleasant and very caring. I traveled with my sister who was in a wheel chair due to he ability to walk long distance and they were just outstanding. And I want to Praise Delta for their understanding and most caring and assistance in assisting me on changing of my return flight due to my husband had a stroke on Thanksgiving Day. I was able to leave out on Friday (11-27-2014) with no problem."

Pros: "everything was pretty calm and copacetic. boarding was easy, plane was clean. i was assigned a seat at the gate and got a seat with extra leg room, which was nice. we left more or less on time and got in just about 15 minutes late. i slept the whole time so i have no idea if they told us we'd be a little bit late. overall, pretty painless."

Pros: "We arrived at the destination on time, all staff were friendly and provided good service."
Cons: "Left a little late, but the captain made up rime in the air."

Pros: "I didn’t like anything at all"
Cons: "They have to add electronic devices or charge plug on it"

Pros: "Nothing"
Cons: "They canceled the flight"

Pros: "Crew on board are great."
Cons: "American keeps canceling and changing schedules. They cancelled flight section and took it out of my itinerary. Then took over 3 calls and 2 hours on hold to fix."

Pros: "Amazing Crew"

Cons: "The flight from Boston was extremely delayed,but miraculasly, the boarding to conecting FinnAir flight 6, took extra 10 minutes, which gave me a chance not to catch it. Though, me and the AA rep., had to cross-run about a mile up and down the escalators at terminal 8 , my baggage was left behind and did not make a transfer to FinnAir 6. At final destination I was asked to file a lost baggage claim. If not the initial flight from Logan, everything should go smoother."

Pros: "Bos to Rome via jfk. Both flights easy in all ways. Grrat first class seat one first flight and quite good bus class on second. New Flagship Lounge a real plus."

Pros: "Ease of boarding with the group numbers"

Pros: "Best landing I’ve experienced recently!"

Cons: "Too cold"

Cons: "Entertainment system went down toward the beginning of the flight. The crew seemed irritable, but that was probably because people were upset about the entertainment system. We had to listen to a loooong speech about their credit card. I, personally, don’t like sales pitches over the intercom in the middle of a flight. Had the movies been working, it would’ve paused during the long speech. Not cool at all!"

Pros: "No hassle of changing terminals in JFK, no bagagge claim, AA check-in-this time, was a "good luck"....Connection in Helsinki, very quik!"
Cons: "Finnair flight AY06 are old aircrafts. Every other in-seat monitor was out of order, flight attendants could not do much. That created mess for passengers, trying to move their seats to the ones with working monitors....."

Pros: "Professionalism and all time smile of the crew"
Cons: "That there is not TV in the plane"

Cons: "The plane was dirty, the window had a leak, the TV was too far away and the sound system to watch the movie was broken. When the plane is in that poor of a condition, it's time to replace it. F."

Pros: "The flight crew was professional, friendly and competent. They served the dinner as early in the flight as possible."
Cons: "This was a plane with central screens along the aisle, and the airline chose to broadcast a sci-fi action movie with almost constant flashing blue light, and violent action scenes. This was first of all a movie that many people, including me, would never choose to watch, but since it was on the aisle screens there was no getting away from it. It was also unsuitable for children, even without sound. But mainly, I object to the showing of any film in that situation - only aisle screens available, and on a night flight where most of the passengers are trying to sleep. I was awakened several times by the flashing lights. Other things: one of the bathrooms was not very clean, and the plane felt like the usual cattlecar, with just 3 seats on each side of the aisle, which is unusual and unpleasant for a transatlantic flight."

Pros: "The boarding was fast, the flight was faster than expected too, crew was very efficient and friendly."
Cons: "Space between seats too small, breakfast not good, too far inside the plane... Not so happy of the company rules : whatever you want to change, it will cost you. I suppose it's the way to keep flights cheap, but it's not fair to pay if when you arrive first, you have to pay to change for another seat... One free luggage of 23 kg when you cross the Atlantic is not enough..."

Cons: "None"

Pros: "Cabin was clean. Flight attendants were courteous."
Cons: "Their snacks were merely a cookie which was okay, but not what I would have wanted."

Pros: "Good service from crew members"
Cons: "The flight was delayed for 2 hours"

Cons: "This is our honeymoon! Every single blessed thing you sent said British Airways, but it was really American. Ended up at wrong terminal. Staff uncaring, plane cramped, seat reservation not honored. The worst. You will be getting a letter on your deceptive practices and I am going to bury you on social media. Kevin Howard"

Pros: "Everything was smooth and organized. The flight even arrived early. Friendly crew and comfortable seats with extra leg room (but these were too expensive). Food was quite good for airline fare."
Cons: "Fee for more legroom."

Pros: "The flight was very smooth and the crew was so friendly!"
Cons: "It was an older plane and it felt a bit cramped."

Pros: "Wine"
Cons: "No tv's for such a long flight. One tv on the ceiling every so often does not qualify for entertainment.. flight was delayed for 3 hours. Never American Airlines again"

Cons: "No wifi or any video"

Pros: "We arrived safe."
Cons: "The plane had been on the ground for 6 hours prior boarding time, yet we leave until 1 hour late. Waited for the food to be loaded and then waited for paperwork to be signed. Really?"

Cons: "American Airlines made me check my carry-on luggage, despite there being many open overhead compartments visible on the plane."

Pros: "The flight was on time and the crew are nice with the people"
Cons: "Too crowded not able to take my other luggage on board."

Pros: "All good - with every aspect of the trip."

Pros: "On time"

Cons: "4 hours of no air conditioning in a middle seat..."

Pros: "Good crew, very pleasant and professional."
Cons: "The three and a half hour delay was not great, but since it was due to weather issues in Chicago, certainly not the airlines fault. However, the communication about the delay was terrible. There was nobody and the gate, so we were relying on automated notifications from the airline. They kept pushing it later by 30 - 45 minutes at a time. We could have gone to the airport much later but just didn't know that."

Pros: "Great entertainment system."
Cons: "Over an hour late."

Cons: "The pilots did not show up for my flight after my other connecting flight was delayed and a previous fkight had been cancelled."

Pros: "on time..."

Pros: "Loved the people, very friendly and accommodating. I sat in first class and felt very comfortable."
Cons: "I think needing your own device for entertainment is awful then having to pay rental fees, even if you're in first class."

Pros: "It was nice and cool."
Cons: "It was delayed."

Pros: "Crew was nice including those helping with boarding."
Cons: "Difficult to recline chair. Limited snack options. Landing was a bit rough."

Cons: "Never took the flight we sat on the runway in Boston 1:30 mins we missed are connecting flight to key west. I had to drive 12:00am to 4am Tom ale it to work"

Pros: "The plane was not full"
Cons: "Booked Brittish Air, got American. Plane delayed, no wifi, TV screen could not be seen from seat. No control of TV. Plane seats old & uncomfortable. Paid a premium price for a sub par experience."

Pros: "Easy check in at kiosk. On time flight. Helpful flight attendant."
Cons: "Sat row 7. Very cramped shoulder room for three men."

Pros: "Plane wasn't full"
Cons: "We booked on British Air, but got American Airlines. Something I didn't realize. I don't like Amercan Airlines! No internet, no tv. Only overhead tv too far away to see from my seat and no choices Old plane"

Pros: "Nothing"
Cons: "Everything"

Pros: "This was my first trip flying and it was absolutely amazing! I would recommend AA to anyone who needs to fly. The crew was absolutely wonderful."

Pros: "No turbulence Efficient"

Pros: "The flight crews services"
Cons: "The first staff at the check in counter. He needs improvement on customer service."

Pros: "The flight crew was pleasant and the flight was smooth and on-time (both departure and landing)."
Cons: "The seats are *tiny* and cramped. The aisle is so narrow that you can't roll a standard sized rolling carry-on suitcase because you're constantly catching on the seats. The 'entertainment' is the old-style 'everyone watches the same thing on tiny monitors' as opposed to seatback monitors."

Pros: "Got there in one piece"
Cons: "Left late. Ran out of food before all were served. Cabin staff were weary and more attentive to each other than the passengers. With us packed in like sardines,American maintains it's reputation as the Greyhound of the air. Next time Jet Blue."

Pros: "Boarding was efficient, with a countdown on the screen advising the status."
Cons: "Could not check in at the kiosk as record showed one free bag per passenger, while as part of an international itinerary we had two bags allowance. Had to get it rectified at the counter. We could get only two middle seats for 'free' without having to pay for them."

Pros: "I have never seen an airline weigh your luggage give you a ticket. You then walk away for a while. Return with a question totally unrelated. Your luggage was about to get on the belt then they tell you to pay $100 because it was over weight. Ask for a supervisor. Total on her employees side 100% even if she is in the wrong and instructs me to take stuff out of the bag or pay $100. While all this is going on I have my boarding pass and luggage tag in my hands already printed. NOW AMERICAN AIRLINES TELL ME IF THE YOUR EMPLOYEE WAS SLEEPING WHEN SHE PRINTED THE LUGGAGE TAG WHEN THE LUGGAGE WAS ON THE WEIGHT MACHINE. THE MANAGER DIDN'T EVEN SHOW ANY CARE FOR THE CUSTOMER. I DON'T EVEN KNOW WHAT WORDS TO USE FOR THIS AIRLINES. THEY DIDN'T EVEN CARE I WAS A MEMBER FOR YEARS. THIS IS BEYOND HORRIBLE CUSTOMER SERVICE."
Cons: "HAVE EMPLOYEES NOT SLEEP AT THE COUNTER."

Pros: "30 minutes early in Dallas,"
Cons: "Cabin where I sat was way too warm"

Cons: "Changed equipment and my aisle seat went to middle seat with no advance notice"

Pros: "The extra legroom for economy plus seats"
Cons: "The food was tiny and not good"

Pros: "The crew and the entertainment were excellent."
Cons: "The seating area is very tight and the aisles were extremely narrow."

Cons: "Serving something substantial to eat would be nice."

Pros: "The flight was smooth and the crew was nice."
Cons: "Everything was good."

Pros: "The view."
Cons: "Landed early by a bit. Made to wait on runway 30 minutes before we could park at gate. Figure it out United - maybe if you worked with your airport partners better they’d help you the 1 or 2 times you’re actually early."

Pros: "Salmon and rice."
Cons: "Tvs not working and staff pretending as if they would fix it but actually the problem been going for a while with that airplane. The pizza should not only be a vegetarian one ."

Pros: "Everything went smoothly. Only a couple delays."
Cons: "The ease of travel."

Cons: "The food was terrible."

Pros: "Full flight, we got on smoothly and took off on time. The plane was clean and the pilots during abbouncekents were easy to understand and funny."
Cons: "I had to wait over 1.5 hours to use the bathroom because of the food and drink carts. The flight attendant would not let me use first clsss and told me I had to wait. That was way to long to make someone wait."

Pros: "Typical intercontinental flight in coach. Plenty of movies to watch, bin space and comfortable enough seats."
Cons: "I have a severe food allergy and despite requesting and confirming my special meal multiple times I was only offered a banana for the entire trip."

Cons: "Honestly, I am not a big fan of United right now and their airline policies. The flight was delayed for a hour. But at least I wasn't dragged off the plane or stuck in 95 degree weather for 5 hours."

Cons: "The bathrooms were dirty out of toilet paper. The food was mediocre at best. The delight wasn't delayed hours and no one informed us about the status at any point in time. Overall I did not like airchina and I would not choose them again if"

Pros: "Nothing at all"
Cons: "How they wouldn't even hand out a cup of water to anyone....."

Pros: "Nothing"
Cons: "Our plane departed on time, 6:05 AM. About 6:40 A E turned back towards Boston. There was a problem with the wing. It got repaired. We deplaned. And waited. And waited. Then we needed fuel to be removed. And we waited. And waited. Then we got back on board, got to the runway, and the RIGHT ENGINE didn't start. So they tried to repair it, couldn't (didn't want to fly on that old, broken plane anyway at this point), and we had our flight canceled. All told, I spent 10+ hours at Logan Airport. It was an absolute disaster."

Pros: "nothing"
Cons: "they have the worst customer service."

Pros: "delayed"

Cons: "Our flight home we couldn't land in Chicago due to storms and diverted to Madison. Sat on Tarmac 2 hours and some passengers from Madison allowed to end journey there. We had to wait for that approval and again had to wait for their luggage to be removed from the plane. My opinion is let them disembark but not the luggage. It was too long to be in that plane"

Pros: "It was a comfy plane ride."
Cons: "I liked everything."

Pros: "Crew was helpful, professional & kind."
Cons: "Flight was delayed due to air traffic control issues so I only had 40 min layover to get to my next gate. Also when we arrived we were on the ground for a long time before we could pull up to gate to unload. I have a 3 yr old & 5 yr old & had to run to make it. We made it but luggage didn't. My first luggage was delivered quickly, the 2nd luggage arrived 3 days after we arrived home."

Pros: "refund"
Cons: "Hour delay that made me miss my connecting flight. Customer service agent, Theresa, at the United gate was more interested in checking her cell phone text messages & handing out $10 food vouchers than the long of people who have conflicts with connecting flights or missing events in the destination they were flying to. Every minute lost could prevent customers from obtaining another immediate or comparable flight to their destination. Customer service agent sent those who were going to have problems with their connecting flights to the United Airlines service desk, of which, there were no customer service agents at any of the four available stations. I waited 10 minutes for an agent & no one arrived. When I went back to the original line I was standing in, I was forced to go to the back of the line rather than the place I was originally standing. Therefore I waited in line an additional 20-30 minutes. Once I was served they did not have any more seats available on direct flights to Melbourne. They wanted me to fly to NY, then Sydney & then Melbourne. Additionally the customer service agent did not seem confident this flight was not going to have any hiccups. Worst of all, I had been planning this trip for months & it was ruined by United Airlines."

Cons: "Unreliable wifi."

Pros: "Crew friendliness"
Cons: "Boarding was a mess with an adjacent gate exiting at the time of boarding creating a melee of people crossing queues. You have a carry-on baggage policy - stick to it. I wasn't carrying any roll-ons or large items but many of my fellow passengers were carrying multiple items in the hope of either getting them on or having them checked for free. Complete shambles with later boarders running up and down the aisle trying to fit their carry-ons into overhead lockers. Solution: Enforce one item only; Apply free checked items at the gate early. Apply a fee for items that don't fit and were not offered up for checking."

Pros: "Boarding was consistent and timely"
Cons: "Older, worn interior, especially if seats are pushed back"

Pros: "Getting off the plane"
Cons: "Bathrooms weren't working, huge lines in aisle, lackluster service. Overhead bins were full by Group 3. late takeoff."

Pros: "Did get last seat in business class!"
Cons: "The seat assigned online not valid because of change of equipment. Did result in upgrade to business. Very happy outcome."

Pros: "Broading was seamless"

Pros: "Very satisfied."

Pros: "I liked how the flight attendants treat people in this flight. Thank you all."
Cons: "I didn't like how long the flight was, but that is not up to anyone to decide. I liked my stayed in the airplane."

Pros: "Crew was very nice."
Cons: "Plane aisle was a tight squeeze with carry on bag plus seats were very close together, and I'm a small person at 5'1". Otherwise flight was good."

Pros: "Instead of a 4 hour layover in Denver, I was easily able to get on an earlier flight to slc thank you to such a wonderful front desk agent. Even the crew members on board were so pleasant you could tell they truly enjoy their job and want to make for an enjoyable flight. Thank you United!! Will be flying with you again!!"

Cons: "Their plane broke down, no assigned gates ,"

Pros: "Old plane, no plugs, no in flight movie, didn't even offer complimentary snacks. Had to pay $10 for a snack box on a 6 hr flight. Completety unacceptable that on such a long trip, they offered no complimentary food, no movie, and although they offered "entertainment" on personal devices, you needed to download the united app to watch on your personal device. But wait, NO PLUGS??. So basically your phone / ipad battery will die 1/2 way through the flight and then you will have no way to use your phone after you arrive at your destination. Way to go united. Your corp execs should be ashamed for making you the worst airline with the highest prices."

Cons: "United has stripped away every element of customer service. We had to tag our own checked luggage. They were unable to even try to seat me together with my toddler child who was seated alone. (Age 3). We scanned our own boarding passes to board. As I boarded with bags and 2 children, 4 flight attendants stood watching and said "make sure you don't hit anyone with your purse as you walk down the aisle". No one offered the slightest help. The flight attendant would not take my trash because she said a diaper had to be disposed of in the restroom. (We were not allowed to stand bc of turbulence.) When I played white noise to soothe my crying lap child, the flight attendant told me I would have to use headphones (which is impossible on an infant.) I won't fly United again."

Cons: "all the televisions were going on and off, on and off, doing this thing that said "searching" and they would go black, and then turn on again in a sequence that I can only describe as a blinking Christmas light pattern all over the plane. It gave me a huge migraine, and the woman next to me covered here TV with a scarf that barely blocked out the light in her face. It was extremely distracting and I couldn't even nap."

Pros: "Flight from hell!! Delayed originally for one hour, then two hours air traffic control issues, then delayed three more hours due to engine trouble because of poor quality maintenance on the aircraft. Flight crew just went through the motions like automatons. What little food choices were available were terrible. Absolutely no leg room on flight. Should have used a bigger plane for a non stop transcontinental flight. I will NEVER fly United Airlines again!!!!"

Pros: "The United personnel were amazing after I openly expressed why I'd hoped to get the ticket money; a friend is losing her battle to cancer and I will need to be in Boston this winter for her celebration of life. They were kind, real, comforting and wished they could have accommodated me to help fund this sad journey."

Pros: "I liked it was steady and smooth for the most part. Good service and entertainment."
Cons: "On the way back, last 20 minutes made me feel nauseous and the return flight also didn't have T.V."

Pros: "Getting home"
Cons: "4 hours in line to get my tickets changed 6 hours on hold to talk to a rep No available flights for 4 days when canceled due to weather Very disorganized staff in Boston no one knew where to go"

Cons: "Crew member that was boarding us promised my bag was on the plane but, it wasn't so it got lost."

Pros: "Arrived early. Friendly crews. :)"

Cons: "I'm used to quality service from JetBlue and Virgin America, so this was awful. Nothing was free--not even peanuts! I got a tiny cup of coca-cola for free and that was about it. The staff was curt and not very friendly, the flight was long and uncomfortable, and there was absolutely no on-board entertainment. For a $300 flight that normally costs $150 with other airlines, I don't know what I'm paying for."

Pros: "4 hours delay???? Are you serious? Compensate my time and all I lost"

Pros: "Very unforgettable flight and very late on all flights. 4 out of 4 flights late!"

Pros: "Initial flight was awesome and on time."
Cons: "N/A"

Pros: "The flight attendants were friendly"
Cons: "The tvs in the head rest pretty much did what they wanted"

Cons: "late leaving and almost missed connection"

Cons: "Ride counter people. Being lied to about our luggage. Will no longer fly united."

Cons: "I suppose you are fully aware of what you are doing to passengers with the absolute packing in of the seats to maximize profits, the sub-standard "food" service, and the lackluster entertainment offerings...But thank you for the chance to spell it out for you. It could not have been a less comfortable, less enjoyable experience. Won't be flying United anytime soon. Feel free to use my first name when you post this review ;)"

Pros: "The crew was very polite, and friendly. The plane was new, clean, and mostly comfortable"
Cons: "I couldn't get wifi to work, and I do not like how the fees for wifi are deeply hidden. I prefer direct honesty when it comes to fees. It seemed that the cooling system was not working, and things got a bit stuffy."

Pros: "Flight on time."
Cons: "Separated people into different class (not for fast boarding). Overhead space was not available for class 4 and 5 passengers. I paid the same amount for the ticket as my fellow passenger, why they get to keep heavy bag in overhead bin but for my small laptop there is no space and i had to leave it under the seat.....since I am tall it reduced my leg room making it very difficult."