Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 35% drop in price.|
|December||Most popular time to fly with an average 19% increase in price.|
Average price round-trip
|$344||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 6h 28m.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines ($62) and American Airlines ($117), and the lowest round-trip tickets have been found on Multiple Airlines ($153) and United Airlines ($188).
From Boston to Des Moines, Thursday is the cheapest day to fly on average and Friday is the most expensive. Flying from Des Moines back to Boston , the best deals are generally found on Sunday, with Monday being the most expensive.
When flying out of Boston you will be using Boston Logan Intl, often referred to as Boston Airport. You will be landing at Des Moines, also known as Des Moines Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Boston to Des Moines.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Des Moines from Boston is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Des Moines with an airline and back to Boston with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Des Moines from Boston up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Not delayed"
Pros: "As always the Delta crew was super friendly and helpful and made the trip very enjoyable."
Cons: "Everything was perfect"
Pros: "this is the airline"
Pros: "You know what you are getting with Delta"
Cons: "The economy seats were really tiny, this made the flight fairly uncomfortable"
Pros: "The crew was very friendly. The plane was very quiet (except for noisy crying babies)."
Cons: "Unless you can afford the higher priced "comfort class" or first class seats, the seating is very, very cramped on Delta's 757s. It's a good thing the flight was only 5+ hours (but that's not long enough to get any decent amount of sleep on this flight scheduled as a redeye)."
Cons: "Better allergy aware food."
Pros: "Friendly crew"
Cons: "We reserved exit row seats and when they changed the plane they gave our exit row seats to others."
Cons: "The crew members were very rude and they called me an IDIOT!! Yes they did because the forced me to check my carry on bag and i didnt want they are racists"
Pros: "I was in Comfort+ so there was a bit more leg room than standard economy"
Cons: "Even with Comfort+ things are tight."
Pros: "room and services"
Cons: "can't think of anything"
Pros: "We left early"
Cons: "they let someone get off the plane and it delayed the flight an hour and a half which caused me to miss my connecting flight. I now have to sit for a 5 hour layover"
Pros: "wonderfu crew... very helpul`"
Pros: "The selection of movies was great."
Cons: "The food. No herbal or decaf tea. No decaf coffee. The regular coffee and regular tea was awful; I like strong coffee and tea but on the plane it was terrible. The was not a vegan option for dinner. I thought the pilot announced complimentary beverages; soft drinks, coffee, tea & alcohol. Perhaps I was mistaken or maybe he was. I like the seats (reclining back with the seat bottom moving forward) except the seat bottom is entirely too hard and was bad for my back. The hot towels are a welcome touch. The ride was smooth, the pilots did a very good job."
Pros: "Everything went great. Flight left a little late but was fine and only arrived a little late. I like the side wings on head rests really help."
Cons: "Seats are always hard on long flights."
Pros: "Quick and easy."
Cons: "After we boarded and were already sitting in our sits the stewardess came and removed our bags from the overhead compartment for another person with a larger bag! We ended up storing our bags under the sits in-front. The way it was done it was rude and with no consideration for our comfort."
Pros: "Got to London on-time (early, actually) and safely. The in flight meal was okay. The leg room in comfort plus was great, the mobile app was awesome, and the staff (check-in, gate, cabin and flight deck) were professional and friendly all around."
Cons: "The leg room was great, but as a broad-shouldered guy, the width of the seat was miserable. Unfortunately, the Delta 767 doesn't offer any upgrade for a wider seat beyond Delta One, and my employer won't spring for that. Too bad there isn't a premium economy option. Also, the entertainment unit in the seat next to mine malfunctioned, which you wouldn't think would impact me that much except that because it was "seeing" touches randomly throughout the flight, the screen would turn on, off, brighter, dimmer, play random stuff, and just generally be as annoying as possible to everyone nearby throughout an overnight flight."
Pros: "Easy and quick"
Cons: "No complaints"
Pros: "on time, good food, good films enough space to sleep in economy."
Cons: "the stewardess only went up one side of the plane offering eye shades and when i asked for one she seemed really miffed."
Pros: "Great service throughout. Friendly attendants and easy boarding/deboarding processes. Would fly international with them again in a heart beat."
Pros: "We didn’t order food and there was no online entertainment"
Pros: "Delta flights run one time and their fleet seems newer than most with comfortable seating. Having free movies in the seat back ahead of you is a big plus with a good selection of movies. Snacks are good and crew is always friendly and accommodating. We fly almost exclusively with Delta for the aforementioned reasons."
Cons: "Boarding is a hassle no matter the airline with few exceptions. You would think someone could figure and efficient method to get people on the planes. I suppose it could be the public that is the problem. Not a problem with Delta they run a good airline."
Pros: "Nice people. Very helpful."
Cons: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."
Pros: "The overall flight was good."
Cons: "Jet airways sucks"
Pros: "The only positive of this leg is that it was less infuriating than the flight from RDU to Boston"
Cons: "Delta's partnership with Go Jet seriously compromises the legacy carrier's reputation. I am a Delta fan - although flexible enough to use other choices when necessary. I will no longer fly a Go Jet operated leg when other choices are available. For my trips to Boston, that means Jet Blue. Sorry Delta. I'll see you back on a true Delta route."
Pros: "Great crew and passengers"
Pros: "Entertainment offered, USB charging options."
Cons: "Too much food offered."
Pros: "Within Europe KLM short flights are very good. They give you a snack and something to drink without charge."
Cons: "Seats,are a little tight but like most other airlines."
Cons: "Reservation. Checkin. Seating. Flight."
Pros: "It was a really good flight minor turbulence towards the end. Flight was on time, smooth flight. NO tvs on this one."
Cons: "I wish they had more snacks like JetBlue but all was fine. TVs on every plane would be nice."
Cons: "The process of checking was very poor. One line was serving all of the Delta flights. Agents were very slow. Even when they started to serve my flight with priority still no impruvment. The agent who served me was so lost that he could not find the page with my picture and name in my passport!!!"
Cons: "Old plane Zero entertainment First class seats worn thin and uncomfortable. I've been flying AA quite a bit lately and thought I'd give Delta another try. Too bad, it's clearly not up to today's standards"
Cons: "Seats don't have wings to rest your head on. The distance to the seat in front of me was of course way too small making it nearly impossible to use my computer."
Pros: "Smooth flying"
Cons: "The entertainment units were terrible. Touch screens effectively impossible to operate in this 737-800."
Cons: "I left my wallet on this flight. It was extremely frustrating that I was unable to speak to a live person to find out if the wallet had been recovered. I filled out the form online and now have to wait 2 to 3 weeks!"
Pros: "Boarding was efficient and easy. For the first time on any airline, the crew was over-the-top friendly and my special meal request was excellent."
Pros: "It's what I didn't like....as a Sky Miles member I should get a free bag. Small aircraft for a FL trip."
Pros: "I liked nothing, because the flight was 4hrs late and had 20 on standby."
Cons: "4hrs late, 20 on standby, missed connection, had to travel a day later and spent 14hrs in the airport."
Cons: "I'm just glad that we got to the airport 2 1/2 hours early because we needed it. We had to check a dog so we had to go through the special needs line, they had 2 out of 20 of ticket lines open. My wife also needs a wheelchair and after 45 minutes of standing in line, I spoke to one of the idiots that are supposed to be there to help and he went and got a wheelchair which I had to push my wife in the wheelchair through the zig zag line with 2 large suit cases and a dog. It took us an hour and a half to get tickets and then they called for someone to push the wheelchair and we where told to wait for them there. We waited for 10 minutes for someone to come but no one came so I started pushing her towards the Sercurity check line and finally someone came to push her and he stayed on his phone the entire time. When my wife got to the point where she needed to walk through the metal detector she was having a little trouble getting out of the chair so they told her to just stay in the chair and they would push her through in the wheelchair. When she got through, they almost strip searched her and patted her down like she was a criminal. That took another 25 minutes!!! They the guy pushed her to our gate and insisted on taking the chair back with him, so 5 minutes later they asked if it was anyone who needed assistance getting on the plane. I went up and told them that my wife needed a chair to get on the plane so they had to call and get another chair which took another 10 minutes and finally we got on the plane. It took us 2 hours and 15 minutes to get a ticket and go through Sercurity!!!! Very very very unprofessional!!!"
Cons: "Free streaming movies on WiFi did not work (the system was broken on this aircraft according to the customer support). We had 3 people flying together but did not get the seats assigned in one place. Yes, we did not pay extra for confirmed seats but since we were buying 3 tickets I think 3 seats close to each other (if not in one row) should be expected."
Cons: "make me sleep in the airport unexceptedly"
Cons: "They lost my duffle bag, and when they found it, my bag was in a whole different state, and once I finally received my duffle bag my items were wet and damaged."
Pros: "Why did my seat assignment have to be done at gate. I booked early and had picked a seat on eac flight."
Pros: "The staff was pleasant and very caring. I traveled with my sister who was in a wheel chair due to he ability to walk long distance and they were just outstanding. And I want to Praise Delta for their understanding and most caring and assistance in assisting me on changing of my return flight due to my husband had a stroke on Thanksgiving Day. I was able to leave out on Friday (11-27-2014) with no problem."
Pros: "everything was pretty calm and copacetic. boarding was easy, plane was clean. i was assigned a seat at the gate and got a seat with extra leg room, which was nice. we left more or less on time and got in just about 15 minutes late. i slept the whole time so i have no idea if they told us we'd be a little bit late. overall, pretty painless."
Pros: "Overall everything was fine."
Cons: "The plane was delayed quite awhile due to ice on the plane and loading baggage."
Pros: "I didn’t like anything at all"
Cons: "They have to add electronic devices or charge plug on it"
Cons: "They canceled the flight"
Pros: "Crew on board are great."
Cons: "American keeps canceling and changing schedules. They cancelled flight section and took it out of my itinerary. Then took over 3 calls and 2 hours on hold to fix."
Pros: "Amazing Crew"
Cons: "The flight from Boston was extremely delayed,but miraculasly, the boarding to conecting FinnAir flight 6, took extra 10 minutes, which gave me a chance not to catch it. Though, me and the AA rep., had to cross-run about a mile up and down the escalators at terminal 8 , my baggage was left behind and did not make a transfer to FinnAir 6. At final destination I was asked to file a lost baggage claim. If not the initial flight from Logan, everything should go smoother."
Pros: "Bos to Rome via jfk. Both flights easy in all ways. Grrat first class seat one first flight and quite good bus class on second. New Flagship Lounge a real plus."
Pros: "Ease of boarding with the group numbers"
Pros: "Best landing I’ve experienced recently!"
Cons: "Too cold"
Cons: "Entertainment system went down toward the beginning of the flight. The crew seemed irritable, but that was probably because people were upset about the entertainment system. We had to listen to a loooong speech about their credit card. I, personally, don’t like sales pitches over the intercom in the middle of a flight. Had the movies been working, it would’ve paused during the long speech. Not cool at all!"
Pros: "No hassle of changing terminals in JFK, no bagagge claim, AA check-in-this time, was a "good luck"....Connection in Helsinki, very quik!"
Cons: "Finnair flight AY06 are old aircrafts. Every other in-seat monitor was out of order, flight attendants could not do much. That created mess for passengers, trying to move their seats to the ones with working monitors....."
Pros: "Professionalism and all time smile of the crew"
Cons: "That there is not TV in the plane"
Cons: "They were late because of bad scheduling and the gate agent was rude"
Cons: "The plane was dirty, the window had a leak, the TV was too far away and the sound system to watch the movie was broken. When the plane is in that poor of a condition, it's time to replace it. F."
Pros: "The flight crew was professional, friendly and competent. They served the dinner as early in the flight as possible."
Cons: "This was a plane with central screens along the aisle, and the airline chose to broadcast a sci-fi action movie with almost constant flashing blue light, and violent action scenes. This was first of all a movie that many people, including me, would never choose to watch, but since it was on the aisle screens there was no getting away from it. It was also unsuitable for children, even without sound. But mainly, I object to the showing of any film in that situation - only aisle screens available, and on a night flight where most of the passengers are trying to sleep. I was awakened several times by the flashing lights. Other things: one of the bathrooms was not very clean, and the plane felt like the usual cattlecar, with just 3 seats on each side of the aisle, which is unusual and unpleasant for a transatlantic flight."
Pros: "The boarding was fast, the flight was faster than expected too, crew was very efficient and friendly."
Cons: "Space between seats too small, breakfast not good, too far inside the plane... Not so happy of the company rules : whatever you want to change, it will cost you. I suppose it's the way to keep flights cheap, but it's not fair to pay if when you arrive first, you have to pay to change for another seat... One free luggage of 23 kg when you cross the Atlantic is not enough..."
Pros: "Cabin was clean. Flight attendants were courteous."
Cons: "Their snacks were merely a cookie which was okay, but not what I would have wanted."
Pros: "Safe, efficient and pleasant flight. I would fly American again. I appreciate getting a soda and snack included."
Cons: "No movie. I got "spoiled" on flight from Seattle to Phoenix with a movie perk. Was looking forward to another on the 2nd leg of our trip. I thought maybe it was an "American" thing. ... but apparently just got lucky on first leg."
Pros: "Good service from crew members"
Cons: "The flight was delayed for 2 hours"
Cons: "This is our honeymoon! Every single blessed thing you sent said British Airways, but it was really American. Ended up at wrong terminal. Staff uncaring, plane cramped, seat reservation not honored. The worst. You will be getting a letter on your deceptive practices and I am going to bury you on social media. Kevin Howard"
Pros: "Everything was smooth and organized. The flight even arrived early. Friendly crew and comfortable seats with extra leg room (but these were too expensive). Food was quite good for airline fare."
Cons: "Fee for more legroom."
Pros: "The flight was very smooth and the crew was so friendly!"
Cons: "It was an older plane and it felt a bit cramped."
Cons: "No tv's for such a long flight. One tv on the ceiling every so often does not qualify for entertainment.. flight was delayed for 3 hours. Never American Airlines again"
Cons: "No wifi or any video"
Pros: "We arrived safe."
Cons: "The plane had been on the ground for 6 hours prior boarding time, yet we leave until 1 hour late. Waited for the food to be loaded and then waited for paperwork to be signed. Really?"
Cons: "American Airlines made me check my carry-on luggage, despite there being many open overhead compartments visible on the plane."
Pros: "The flight was on time and the crew are nice with the people"
Cons: "Too crowded not able to take my other luggage on board."
Pros: "All good - with every aspect of the trip."
Pros: "Loved the people, very friendly and accommodating. I sat in first class and felt very comfortable."
Cons: "I think needing your own device for entertainment is awful then having to pay rental fees, even if you're in first class."
Pros: "Crew was nice including those helping with boarding."
Cons: "Difficult to recline chair. Limited snack options. Landing was a bit rough."
Pros: "The plane was not full"
Cons: "Booked Brittish Air, got American. Plane delayed, no wifi, TV screen could not be seen from seat. No control of TV. Plane seats old & uncomfortable. Paid a premium price for a sub par experience."
Pros: "Plane wasn't full"
Cons: "We booked on British Air, but got American Airlines. Something I didn't realize. I don't like Amercan Airlines! No internet, no tv. Only overhead tv too far away to see from my seat and no choices Old plane"
Pros: "No turbulence Efficient"
Pros: "Smooth flight & landing. Stewardess was very nice."
Cons: "Uncomfortable seats, no leg room. And I'm only 5"2", but could barely lean forward to reach carryon under seat--used my feet instead."
Pros: "The best part about my flight was the plane got me from point A to point B."
Cons: "This was my first time flying American in years and now I remember why. Very cramped flight with no leg room, my knees were pressed against the seat in front of me.. Because they charge for checking bags, everybody else had two carry ons and there was no room for my one single back pack in the overhead bin so I was forced to sit with it under the seat in front of me."
Cons: "Bathroom facilities not working during part of the flight."
Pros: "The flight crews services"
Cons: "The first staff at the check in counter. He needs improvement on customer service."
Pros: "The flight crew was pleasant and the flight was smooth and on-time (both departure and landing)."
Cons: "The seats are *tiny* and cramped. The aisle is so narrow that you can't roll a standard sized rolling carry-on suitcase because you're constantly catching on the seats. The 'entertainment' is the old-style 'everyone watches the same thing on tiny monitors' as opposed to seatback monitors."
Cons: "My wifi didn't work"
Pros: "Getting off the plane"
Cons: "The staff"
Pros: "Got there in one piece"
Cons: "Left late. Ran out of food before all were served. Cabin staff were weary and more attentive to each other than the passengers. With us packed in like sardines,American maintains it's reputation as the Greyhound of the air. Next time Jet Blue."
Pros: "Boarding was efficient, with a countdown on the screen advising the status."
Cons: "Could not check in at the kiosk as record showed one free bag per passenger, while as part of an international itinerary we had two bags allowance. Had to get it rectified at the counter. We could get only two middle seats for 'free' without having to pay for them."
Cons: "Flight was cancelled due to weather and AA was very unhelpful finding accommodations, even finding our luggage."
Pros: "Good crew"
Cons: "Hardly any food options, don't accept cash for food or drinks, over all uncomfortable flight."
Pros: "had onboard in seat entertainment. Mostly TV shows but not bad."
Cons: "Center seat, group 3 boarding, poor seat spacing in coach."
Cons: "The flight landed about 30 minutes early. We spent one hour on the tarmac waiting for a gate, resulting in us being late .. compromising many with tight connections."
Pros: "30 minutes early in Dallas,"
Cons: "Cabin where I sat was way too warm"
Cons: "Changed equipment and my aisle seat went to middle seat with no advance notice"
Cons: "Everything about it was terrible. So late we nearly missed a legal AA contection. No USB or WIFI as promised. Rude staff."
Pros: "The extra legroom for economy plus seats"
Cons: "The food was tiny and not good"
Pros: "The crew and the entertainment were excellent."
Cons: "The seating area is very tight and the aisles were extremely narrow."
Cons: "Serving something substantial to eat would be nice."
Pros: "The flight was smooth and the crew was nice."
Cons: "Everything was good."
Pros: "Salmon and rice."
Cons: "Tvs not working and staff pretending as if they would fix it but actually the problem been going for a while with that airplane. The pizza should not only be a vegetarian one ."
Pros: "Honestly, don’t care for this airline. There’s always some hiccups with boarding, ride staff, mediocre cabin, etc."
Cons: "Why do they always want to check bags that are your everyday carryon items (large purse, medium backpac, etc.), but allow people to carryon their larger carry on suitcases filling up the overhead bins. Those are the people they should be making check their “carry-one.” And then be rude about it on top of that."
Cons: "There HAS to be a different snack choice than just salted pretzels, right? Not everyone is a fan of those. And although it may have been a last-minute issue, learning that there was no WiFi as we ascended 10,000’ into the air was quite disappointing. No techie around to troubleshoot that while we were boarding? Otherwise, the flight was uneventful and the crew was pleasant enough."
Pros: "Everything went smoothly. Only a couple delays."
Cons: "The ease of travel."
Pros: "Great. they upgraded us to First since my husband was silver premier"
Pros: "For an extremely late gate arrival, United personnel were very accommodating."
Cons: "One flight attendant was more than curt and impatient when taking food orders. Cabin announcement told passengers to check menu in setback pocket. There was no menu. Attendant didn't offer one until another passenger who overheard conversation requested menu. As a frequent United traveler BOS > SFO, normally a 5-6 hour flight, attendants always seem to be rushing, brusque."
Cons: "The food was terrible."
Pros: "Full flight, we got on smoothly and took off on time. The plane was clean and the pilots during abbouncekents were easy to understand and funny."
Cons: "I had to wait over 1.5 hours to use the bathroom because of the food and drink carts. The flight attendant would not let me use first clsss and told me I had to wait. That was way to long to make someone wait."
Pros: "Typical intercontinental flight in coach. Plenty of movies to watch, bin space and comfortable enough seats."
Cons: "I have a severe food allergy and despite requesting and confirming my special meal multiple times I was only offered a banana for the entire trip."
Cons: "Honestly, I am not a big fan of United right now and their airline policies. The flight was delayed for a hour. But at least I wasn't dragged off the plane or stuck in 95 degree weather for 5 hours."
Cons: "The bathrooms were dirty out of toilet paper. The food was mediocre at best. The delight wasn't delayed hours and no one informed us about the status at any point in time. Overall I did not like airchina and I would not choose them again if"
Pros: "Nothing at all"
Cons: "How they wouldn't even hand out a cup of water to anyone....."
Cons: "Flights was delayed and connection was unable to be made. My younger brother is now im limbo in newark nj and is not getting much help at all. Very dissapointed in united. He may have to spend the night in the airport they said. Smh"
Cons: "Our plane departed on time, 6:05 AM. About 6:40 A E turned back towards Boston. There was a problem with the wing. It got repaired. We deplaned. And waited. And waited. Then we needed fuel to be removed. And we waited. And waited. Then we got back on board, got to the runway, and the RIGHT ENGINE didn't start. So they tried to repair it, couldn't (didn't want to fly on that old, broken plane anyway at this point), and we had our flight canceled. All told, I spent 10+ hours at Logan Airport. It was an absolute disaster."
Cons: "they have the worst customer service."
Cons: "Our flight home we couldn't land in Chicago due to storms and diverted to Madison. Sat on Tarmac 2 hours and some passengers from Madison allowed to end journey there. We had to wait for that approval and again had to wait for their luggage to be removed from the plane. My opinion is let them disembark but not the luggage. It was too long to be in that plane"
Pros: "It was a comfy plane ride."
Cons: "I liked everything."
Pros: "Crew was helpful, professional & kind."
Cons: "Flight was delayed due to air traffic control issues so I only had 40 min layover to get to my next gate. Also when we arrived we were on the ground for a long time before we could pull up to gate to unload. I have a 3 yr old & 5 yr old & had to run to make it. We made it but luggage didn't. My first luggage was delivered quickly, the 2nd luggage arrived 3 days after we arrived home."
Cons: "Hour delay that made me miss my connecting flight. Customer service agent, Theresa, at the United gate was more interested in checking her cell phone text messages & handing out $10 food vouchers than the long of people who have conflicts with connecting flights or missing events in the destination they were flying to. Every minute lost could prevent customers from obtaining another immediate or comparable flight to their destination. Customer service agent sent those who were going to have problems with their connecting flights to the United Airlines service desk, of which, there were no customer service agents at any of the four available stations. I waited 10 minutes for an agent & no one arrived. When I went back to the original line I was standing in, I was forced to go to the back of the line rather than the place I was originally standing. Therefore I waited in line an additional 20-30 minutes. Once I was served they did not have any more seats available on direct flights to Melbourne. They wanted me to fly to NY, then Sydney & then Melbourne. Additionally the customer service agent did not seem confident this flight was not going to have any hiccups. Worst of all, I had been planning this trip for months & it was ruined by United Airlines."
Cons: "Unreliable wifi."
Pros: "I have metal leg braces. The staff was helpful getting me from terminal to terminal. They were very helpful."
Cons: "Having a leg brace makes difficult I am blessed I can move a little without them. I had to move a short distance without my brace. No place to put it back on."
Pros: "Crew friendliness"
Cons: "Boarding was a mess with an adjacent gate exiting at the time of boarding creating a melee of people crossing queues. You have a carry-on baggage policy - stick to it. I wasn't carrying any roll-ons or large items but many of my fellow passengers were carrying multiple items in the hope of either getting them on or having them checked for free. Complete shambles with later boarders running up and down the aisle trying to fit their carry-ons into overhead lockers. Solution: Enforce one item only; Apply free checked items at the gate early. Apply a fee for items that don't fit and were not offered up for checking."
Pros: "Boarding was consistent and timely"
Cons: "Older, worn interior, especially if seats are pushed back"
Pros: "Getting off the plane"
Cons: "Bathrooms weren't working, huge lines in aisle, lackluster service. Overhead bins were full by Group 3. late takeoff."
Pros: "Did get last seat in business class!"
Cons: "The seat assigned online not valid because of change of equipment. Did result in upgrade to business. Very happy outcome."
Pros: "Broading was seamless"
Pros: "Very satisfied."
Pros: "I liked how the flight attendants treat people in this flight. Thank you all."
Cons: "I didn't like how long the flight was, but that is not up to anyone to decide. I liked my stayed in the airplane."
Pros: "Crew was very nice."
Cons: "Plane aisle was a tight squeeze with carry on bag plus seats were very close together, and I'm a small person at 5'1". Otherwise flight was good."
Pros: "Instead of a 4 hour layover in Denver, I was easily able to get on an earlier flight to slc thank you to such a wonderful front desk agent. Even the crew members on board were so pleasant you could tell they truly enjoy their job and want to make for an enjoyable flight. Thank you United!! Will be flying with you again!!"
Pros: "We were bumped up to economy plus where there are outlets available. Outlets are nice. The entertainment options were very good."
Pros: "Boarding was well organized"
Cons: "Crew is not very kind and the food is a bad joke. Not talking about quantity, just quality. Even if it's a small snack there should be better options"
Pros: "The complimentary movie, and the incredibly nice service."
Pros: "Plane was comfortable. Flight service was good."
Cons: "Flight was extremely delayed and an accurate timetable was not communicated well."
Pros: "we got there safely despite quite a bi of turbulance"
Cons: "turbulance and it took soooo long for the gate check luggage to be brought to us, several of us almost or did miss their connections. that was the first time it took soooo long."
Pros: "The airplane itself was great but the rest was not so good. United tries to sell you everything and the seating was miserable. We are back to JetBlue at first opportunity."
Pros: "Quality plane Clean"
Cons: "Seats too close together. My shoulders were squeezed against my neighbors"
Cons: "all the televisions were going on and off, on and off, doing this thing that said "searching" and they would go black, and then turn on again in a sequence that I can only describe as a blinking Christmas light pattern all over the plane. It gave me a huge migraine, and the woman next to me covered here TV with a scarf that barely blocked out the light in her face. It was extremely distracting and I couldn't even nap."
Pros: "I liked it was steady and smooth for the most part. Good service and entertainment."
Cons: "On the way back, last 20 minutes made me feel nauseous and the return flight also didn't have T.V."
Pros: "Getting home"
Cons: "4 hours in line to get my tickets changed 6 hours on hold to talk to a rep No available flights for 4 days when canceled due to weather Very disorganized staff in Boston no one knew where to go"
Cons: "Crew member that was boarding us promised my bag was on the plane but, it wasn't so it got lost."
Pros: "Arrived early. Friendly crews. :)"
Cons: "I'm used to quality service from JetBlue and Virgin America, so this was awful. Nothing was free--not even peanuts! I got a tiny cup of coca-cola for free and that was about it. The staff was curt and not very friendly, the flight was long and uncomfortable, and there was absolutely no on-board entertainment. For a $300 flight that normally costs $150 with other airlines, I don't know what I'm paying for."
Pros: "Flight was on time"
Cons: "The reading light was so weak that it was impossible to read."
Pros: "Still waiting to get there.....canceled flight.....next option 6 days after my original date"
Pros: "Price. Crew was very polite."
Cons: "Late departing due to fueling"
Pros: "Original price but they get you with add ins"
Cons: "Price flights inclusive and quit playing games with people"
Pros: "The service was POOR! This was my firsts time booking through this Airline and NO ONE told me about checking in 2 hrs early according to the phone phone rep or 45 minutes early according to the RUDE rep in the airport either way I arrived at the airport an hour before my flight and couldn’t board!"
Cons: "Frontier could take some time to better inform their first time customers of airport arrival times. I lost my seat AND was forced to book ANOTHER flight for 231.00 because Frontier didn’t think of their customer FIRST! Not to mention that was the ONLY flight leaving Boston until Wednesday"
Pros: "Friendly crew"
Cons: "Seats are beyond uncomfortable, sat in someone's gum, crew was rude, food was horrible and beyond tiny and expired, bathrooms were completely trashed, worst flight so far"
Pros: "The price was cheap, but the cost was great."
Cons: "The very 1st words I heard out of the mouth from the very 1st frontier employee I met was "this is going to be a bad day". When they checked my bag they never said thank you, for us flying with frontier. When boarding, the "bad day" employee treated the customers as if they were cattle. Not one stewardess smile the entire flight. And when I asked to stretch after using the facilities only 1 time during the 4 hour flight, I was told (in a very sarcastic voice) "as long as you don't come into our area!" Followed by a faded whisper of "shiiiiiiit". All this, plus a 3 hour delay. What more could you ask for? Next time, I'll pay a little more for the customer service."
Pros: "Second flight in a row that had been delayed"
Cons: "Flight was uncomfortable"
Pros: "Arrived early"
Pros: "The direct flight ."
Cons: "Waiting in the same line for bag drop off with people that did not use the Kiosk. The restrictions on times to check in and when the last bags could be dropped off. I prefer to arrive early and go through the process before most people arrive. There should be a bag drop off line separate from the general line. The trays on the plane were too small for me to work. The space between the rows was too restricted to open my lap top."
Pros: "Everything ran smooth and the crew was very nice"
Cons: "I didn’t like all food and drink was for purchase"
Pros: "The crew attempted to make the flight better by terribly singing Christmas songs, which only reminded me that I would miss my family Christmas due to late flight."
Cons: "We sat on the tarmac for over an hour. My foot is broken and I was jammed next to window. It was was swollen before we could even take off."
Pros: "The flight went well and the customer service was great."
Cons: "We were 1 hour delayed but luckily I was in no hurry"
Pros: "I feel this airline does an excellent job boarding at the beginning and end of the flight."
Cons: "Bags took a long time to be delivered."
Pros: "Boarding, Flight departed on time, arrived early. These all went very well. Give me a flight the boards smoothly, leaves on time and arrives early all the time and that is the most I could ever hope for while traveling."
Cons: "Food, Entertainment and Comfort are no longer a factor and all airlines stink at these."
Pros: "I'm retired.I'll seriously consider driving. The whole airport/airline industry is in trouble."
Cons: "Very friendly"
Pros: "being on time"
Cons: "had to pay for snacks and pop, etc Free would be nicer."
Pros: "Left on time, arrived early"
Cons: "Long wait for bags"
Cons: "We sat on the tarmac in DSM for an hour!!!"
Cons: "45 dollar for carry on made me feel like I was getting screwed!"
Pros: "Dislike ,"
Cons: "Dirty plane, staff not so compassionate. Crew didn't even clean the plane before the boarding. Flight delayed by 45 minutes."
Cons: "Seats were not comfortable"
Pros: "It was everything I expected from a no frills airline. The plane we were on was newer even in the back of the plane the leg room wasn't bad. I'm 5'9 just for a reference."
Cons: "The only thing that was a problem you can't check in on your ipad. Being on vacation I didn't have a laptop with me or easy access to one. If I didn't check in before getting to the airport I didn't want to pay any extra for my bags than I needed to."
Pros: "It was a direct flight to Phoenix from Des Moines and a good price."
Cons: "The boarding area was moved. No one was at the new gate to tell us we were at the right place. The monitor was not updated also so we would know we were at the right gate. I did not realize that not even a free beverage was provided on this over 3 hour flight. Everything had an extra charge."
Pros: "direct flight"
Cons: "All the EXTRA fees. Will likely fly other airlines moving forward. SUPER NARROW SEATS! No wifi."
Pros: "The price is extremely attractive and Frontier was non stop! Personal carry on item is free and the size was really generous. PLUS they have an excellent credit card rewards program!"
Cons: "I wasn't expecting the seats to not recline at all unless you purchase a stretch seat. I had the assumption they would still recline the typical amount. I don't like that you have to pay for your seat choice after the flight is already paid for."
Pros: "I loved all the room I had, and how polite and expedient the crew were. There was no wasted time."
Cons: "I was sat next to a newborn baby -- and I paid extra for that seat. Felt like that wasn't worth it."
Cons: "WAITED ON TARMAC ON ARRIVAL IN DENVER 1 HOUR AND WAITED 45 MINUTES AT DENVER FOR THE PLANE TO ARRIVE AND 1 HR IN DENVER FOR THE LUGGAGE TO BE LOADED ON THE PLANE...EVEN THOUGH THE LUGGAGE WAS ON THE CARTS SITTING NEXT TO THE PLANE WAITING TO BE LOADED ONTO THE PLANE."
Cons: "Sitting on tarmac for hour and a half with no time of getting off rhe plane os inhumane treatment."
Cons: "Hidden Fees, thankfully we could afford the extra $20/seat. On the first leg of the flight it was 100 degrees in the cabin, and there were NO beverages available at all. We were told there would be a 5 minute wait on the tarmac before unloading...we've been here for 45 minutes with no end in sight."
Cons: "Seats dont move...why do first 3 rows have seats that recline?"
Pros: "Crew was great. Everything went well"
Cons: "Took over 30 minutes to check a bag."
Pros: "I arrived at my destination safely."
Cons: "1. Charged me for baggage, carry on, and seat assignment. Seriously?! 2. Flight was over an hour late. 3. No TSA Pre-Check (I get it EVERY time I fly Delta) I have Silver Medallion status on Delta but when I needed an inexpensive one-way flight to Des Moines, Frontier had a great price so I thought. I bought the ticket but then when checking in for the flight online, the expenses started mounting fast. Delta never charges me for 1 checked bag and I can bring 2 carry-one for free. I never pay for more legroom either. Not the case on Frontier. By the time you nickel and dimed me to death I could have saved time, money, and aggravation by staying on Delta. Thanks for the lesson though. I've flown United, American and Delta almost exclusively over the past 20 years and I have always considered all airlines were basically the same. You proved that theory wrong."
Pros: "Visiting with them"
Cons: "Waiting 3 hours"
Pros: "Great professional service by ALL employees"
Cons: "Only thing that left me questioning was boarding order. I was zone 4 and by that time most passengers were seated. My seat was an A by window and 2 passengers had to get back up for me."
Cons: "Same as above"
Pros: "Flight staff were wonderful about making up time and doing what they could to make things better"
Cons: "Flight was delayed an hour due to traffic control and the airline wouldn't give us an estimation of when we would leave - I understand that it was up to traffic control but having flown I knew it would easily be an extra hour since the last flight hadn't made it to the gate. Once we arrived we learned only four bags made it for the entire flight. Overall it was a cheap flight but you had to pay handsomely for bags and food/beverages"
Pros: "There's was nothing good about this flight"
Pros: "The flight itself went smoothly."
Cons: "The gate for the flight changed 3x. Flight/airport staff were overly stressed and their frustration was evident while communicating with customers. Staff did a poor job of communicating gate changes. Flight was delayed by over an hour."
Pros: "The flight in general was OK."
Cons: "There was a delay in the flight, but there was no one at the gate to tell passengers what was going on.."
Pros: "Crew was nice."
Cons: "Charges were added for checked bag and carry on bag on Frontier Airlines. The airfare rate was not satisfactory once you add on the additional fees for baggage. We changed gates at Denver airport 3 times. Flight #156 was supposed to leave Denver to Des Moines at 445 pm and we boarded the plane at approximately 615 pm and were on the plane on the ground for 2 hours and 15 minutes. That is too long to sit on a plane; there were microburst winds in Denver and then they lost our manifest also. We arrived at our destination in Des Moines about 4 hours later than scheduled. I will not recommend Frontier Airlines to other people."
Pros: "I got to my destination."
Cons: "The flight was delayed an hour without any notification. There were two employees at the gate desk; neither of them communicated any info, even when questioned by multiple passengers. Frontier's site didn't update and the arrivals board at the destination airport displayed incorrect information."
Pros: "Clean plane, fine crew"
Cons: "Flight delayed 50 minutes. 3 gate changes. The last one without text notification"
Cons: "Flight was delayed at the gate and no one made an announcement until after the origiNal departure time had already passed and people began inquiring. Then they just called all zones so the boarding line was a mess."
Pros: "Crew was much more personable and concerned that my luggage would not make it on board because of the late departure from my previous flight."
Cons: "Same no-frills flight."
Cons: "Traveling with a child is trying enough, not to mention a delayed flight too Denver and then on the way back. Poor communication from staff letting the restless passengers know what was going on .... flight attendants were not friendly, didn't even acknowledge our child. The seat back trays were awful and poorly designed."
Cons: "Both flying out and my return flight were inconveniently off schedule. Logistics seems to be a nightmare for you guys. On the way out, we spent about an hour just waiting in the plane after landing, waiting for an open gate. THere were several other Frontier planes waiting on the tarmack as well -all of us stuck in limbo. Flying out, our flight was an hour behind schedule for a seemingly similar problem, the incoming plane had to wait for ever on the tarmack, and by the time they were finally let off the plane, and the plane cleaned and prepped, we were an hour behind. Very frustrating."
Cons: "Although the flight price was fairly inexpensive it cost me about half of the flight cost just to take my carry on. The plane was either new or updated and the seats were not comfortable. I am in the process of booking my next flight and it will not be on Frontier"
Pros: "Not a single thing. Horrible experience completely."
Cons: "The crew was rude and disrespectful. The entire trip was uncomfortable, ridiculously over priced for the quality of the crew and horrible all around."
Airlines flying from Boston to Des Moines have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights