BOS - MAD

$198 Find Cheap Flights from Boston to Madrid

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from Boston to Madrid departing on 7/24. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to Madrid

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from Boston to Madrid.
These are the airlines KAYAK users have selected most often from within our search results in flight searches from Boston to Madrid.
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Flights Deals

Cheap Flights from Boston to Madrid (BOS-MAD)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from Boston to Madrid that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals from Boston to Madrid

Sun, Sep 21 - Tue, Sep 30
 Logo
6:30 pm - 6:40 amBOS-MAD
30h 10m1 stop
 Logo
10:05 am - 7:55 pmMAD-BOS
15h 50m1 stop
Tue, Nov 4 - Fri, Nov 14
 Logo
10:20 am - 9:20 amBOS-MAD
17h 00m2 stops
 Logo
1:20 pm - 9:38 amMAD-BOS
26h 18m1 stop
Wed, Oct 15 - Thu, Oct 23
 Logo
10:40 am - 8:20 amBOS-MAD
15h 40m1 stop
 Logo
7:35 pm - 7:55 pmMAD-BOS
30h 20m1 stop
Wed, Oct 15 - Thu, Oct 23
Iberia Logo
9:20 pm - 10:30 amBOS-MAD
7h 10mnonstop
Iberia Logo
12:40 pm - 3:00 pmMAD-BOS
8h 20mnonstop
$347Iberia
Find Deal
Sun, Sep 21 - Tue, Sep 30
Iberia Logo
4:30 pm - 5:40 amBOS-MAD
7h 10mnonstop
Iberia Logo
5:30 pm - 7:50 pmMAD-BOS
8h 20mnonstop
$348Iberia
Find Deal
Wed, Oct 1 - Tue, Oct 7
American Airlines Logo
1:00 pm - 6:00 amBOS-MAD
11h 00m1 stop
American Airlines Logo
1:45 pm - 9:12 pmMAD-BOS
13h 27m1 stop
$367American Airlines
Find Deal
Tue, Aug 19 - Tue, Sep 2
British Airways Logo
9:20 pm - 10:30 amBOS-MAD
7h 10mnonstop
British Airways Logo
1:45 pm - 8:29 pmMAD-BOS
12h 44m1 stop
$388British Airways
Find Deal
Sun, Aug 17 - Thu, Aug 28
American Airlines Logo
1:08 pm - 9:35 amBOS-MAD
14h 27m1 stop
American Airlines Logo
4:40 pm - 11:59 pmMAD-BOS
13h 19m1 stop
$392American Airlines
Find Deal
Tue, Jul 29 - Fri, Aug 8
Finnair Logo
4:30 pm - 5:40 amBOS-MAD
7h 10mnonstop
Finnair Logo
4:20 pm - 10:59 pmMAD-BOS
12h 39m1 stop
$413Finnair
Find Deal
Thu, Nov 27 - Fri, Dec 5
British Airways Logo
6:25 pm - 11:00 amBOS-MAD
10h 35m1 stop
British Airways Logo
12:30 pm - 3:15 pmMAD-BOS
8h 45mnonstop
$423British Airways
Find Deal
Expert advice

Expert advice for your flight from Boston to Madrid

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
Iberia

Iberia's business class offers all-aisle access and quality Spanish cuisine.


Choose Premium Economy for wider seats and adjustable headrests on long-haul flights.

Read more about Iberiaby Marisa Garcia
British Airways

Upgrade to premium economy for more space and peace on long-haul flights.


Check plane type for legroom; newer planes may have less space.

American Airlines

Consider Main Cabin Extra for early boarding and complimentary drinks on long-haul flights.


Opt for Flagship Business for premium services and suite-like seats on international flights.

Airports
BOS

Download the FlyLogan app for gate info, flight status, and order ahead options at BOS restaurants.

Read more about BOSby Blane Bachelor
MAD

Use Madrid’s metro for a quick 30-40 minute ride to the city center from the airport.

Read more about MADby Ramsey Qubein
Our travel experts
Marisa Garcia

Marisa Garcia

Expert on Iberia

Marisa Garcia

Marisa Garcia

Marisa knows planes inside and out, spending 16 years working on aircraft in hangars at airports around the world. She is an aviation industry expert, specialized in airline interiors and regulations. Ten years ago, she pivoted to journalism. She shares her insights in leading aviation, travel, and business publications and on her site FlightChic.

Read more
Duncan Madden

Duncan Madden

Expert on British Airways

Duncan Madden

Duncan Madden

Duncan is a freelance travel writer, copywriter and book author in constant search of travel stories and the perpetual sensation of being on holiday. He’s never happier than when on a dusty trail in search of empty waves or ducking under the piste tape in search of snowbound solitude. British born, living in Germany, but happiest heading for the horizon. His first book, Found in Translation, explores the etymologies and stories of country names around the world and is out now.

Read more
Harriet Baskas

Harriet Baskas

Expert on American Airlines

Harriet Baskas

Harriet Baskas

Harriet is an award-winning journalist who is happiest in an airport or an unusual museum. Her stories about airports, air travel, and the business of travel have appeared on NBC News, CNBC, USA TODAY, The Points Guy and other outlets. She is the creator of the StuckatTheAirport.com blog and the author of nine books. When not out on the road or exploring the latest airport amenities, she’s home in Seattle getting ready for the next adventure.

Read more
Ramsey Qubein

Ramsey Qubein

Expert on MAD

Ramsey Qubein

Ramsey Qubein

An avid traveler and aviation expert who has visited 173 countries, all 50 states and seven continents, Ramsey Qubein flies nearly 400,000 miles a year. As a North Carolina-based freelance journalist for publications including Conde Nast Traveler, Forbes, USA Today and Bloomberg among others, he explores the latest trends in aviation, hospitality, cruises and business.

Read more
Blane Bachelor

Blane Bachelor

Expert on BOS

Blane Bachelor

Blane Bachelor

Blane Bachelor is a journalist and editor specializing in travel and aviation who writes regularly for top global outlets. Born and raised in Florida, Blane has worked and lived in four countries, including the Netherlands, where she’s currently based with her family. Her favorite way to get to know a new destination is by running or riding a bike around town – or hearing a spooky ghost story about local history. She will always choose the window seat.

Read more
Useful Info

KAYAK's insights & trends for Boston to Madrid flights

Get data-powered insights and trends into flights from Boston to Madrid to help you find the cheapest flights, the best time to fly and much more.

Find cheap flights to Madrid
Find cheap flights to Madrid

Planning a trip from Boston to Madrid? KAYAK’s data-powered insights will help you find cheap flights. Learn the best time to fly, how early to book your ticket, and other tips to secure great prices.

What’s the cheapest day of the week to fly from Boston to Madrid?

The average price of all round-trip flights from Boston to Madrid clicked on KAYAK for each day over the last 12 months.

Your flight ticket price will generally be cheaper if you fly to Madrid on a Wednesday and more expensive on a Saturday. On your return trip to Boston, you should consider flying back on a Thursday, and avoid Sundays for better deals.

What is the cheapest month to fly from Boston to Madrid?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from Boston to Madrid, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from Boston to Madrid is January, where tickets cost $577 (return) on average. On the other hand, the most expensive months are December and April, where the average cost of round-trip tickets is $943 and $796 respectively.

Can I save money by flying with a layover from Boston to Madrid?

The average round-trip price for all non-stop flights, flights with one layover, and flights with two layovers for the route found by users searching on KAYAK in the last 2 weeks.

Yes, flying with a layover may cost you more time, but you can also save money on the route, with a 2 stops layover the cheapest option at $1,926 on average.

How far in advance should I book a flight from Boston to Madrid?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from Boston to Madrid, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from Boston to Madrid, you should book around 4 weeks before departure. For the absolute cheapest price, our data suggests you should book 20 weeks before departure.

 AI-powered savings tips

KAYAK's tips to save more on a Boston to Madrid flight

Based on flight data, the cheapest day of the week to fly from Boston to Madrid is typically Tuesday, while the cheapest month to fly this route is generally January.

Booking Advance: Book your flight at least 180 days in advance for the best prices.

Airline Choice: Iberia tends to offer the cheapest flights on this route.

Flight Route: The direct route from Boston to Madrid is typically the cheapest.

Layovers: Direct flights are generally cheaper than flights with one stop.

This feature is powered by ChatGPT: an OpenAI-developed artificial intelligence model trained with KAYAK proprietary data and third-party data not verified by KAYAK. 


Good to know

Low seasonJanuary
High seasonNovember
Cheapest flight$198
Best time to beat the crowds with an average 20% drop in price.
Most popular time to fly and prices are also 7% lower on average.
Flight from Boston to Madrid

When to book flights from Boston to Madrid

Are your dates flexible? Find out the best times to travel from Boston to Madrid based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

Flights from Boston to Madrid: the best tips from KAYAK users' own experiences

Insights shared by verified travelers who flew the route from Boston to Madrid 
BradFlew with IberiaBOS-MADOct 2024
Make sure to book your own seats and don’t leave it up to someone else. We were supposed to have window and aisle seats and did not. We had to sit in the middle of the plane which is cramped and difficult to move let alone eat.
Verified travelerFlew with IberiaBOS-MADJul 2024
Good luck- have your phone charged and your confirmation number handy

FAQs for booking flights from Boston to Madrid

  • Can I fly non-stop from Boston to Madrid?

    Yes. KAYAK offers affordable non-stop tickets through several airlines. You will depart from Boston Logan International Airport (BOS), also called Boston Airport, and arrive at the Adolfo Suárez Madrid–Barajas Airport (MAD), also called Madrid Airport.

  • Is there an on-site hotel at the Boston Logan International airport?

    You can easily access the Hilton Boston Logan Airport hotel by walking across the enclosed sky bridge on Level 3 of Terminals A and E in the Boston airport. The Hilton features myriad amenities for business travelers, families, or a weary passenger who just wants to relax in comfort.

  • Is there an on-site hotel in the Madrid Airport?

    No, but the Madrid Airport has 22 Air Rooms available. You can check in for a few hours during the day or stay there overnight. Features include your own bathroom with a shower, Wi-Fi, TV, and a desk. These rooms are located in the public area of Terminal 4, Level 1, meaning you will have to pass through Customs. Make sure you leave plenty of time after checking out to get back through security in time to make your flight.

  • How do I get to the Boston Airport on public transportation?

    You can take the Red Line Subway to South Station and connect to the Silver Line Bus, which goes to Boston Airport and stops to let off passengers at each terminal. You can take the Blue Line Subway to Airport Station, and from there catch a free shuttle to your terminal.

  • How do I get to Madrid from Madrid Airport?

    One of the most efficient ways to travel to Madrid is on the Metro. You can purchase tickets at either of the two Metro stations in Madrid Airport, located in Terminals 2 and 4. Buses and trains are also available. A taxi is probably the most convenient option, but costs around 10 times as much as a Metro ticket.

  • Can I take a ferry from Boston to Boston-Logan Airport (BOS)?

    Yes. You can take the Hingham/Hull Ferry from Long Wharf, Rowes Wharf, or Boston-Long Wharf to the Logan Airport Ferry terminal. Once you dock at the terminal, you can take a Route 66 shuttle bus, which offers free shuttle service from the Logan dock to every airport terminal.

  • Does Boston Logan offer any accessibility services?

    Yes. BOS offers several airport adaptations designed to make all passengers feel welcome and comfortable. Accessible restrooms, elevators, ramps, and audio-visual fire alarms are located in every terminal. To assist passengers who are visually impaired, BOS has partnered with Aira. Aira can help passengers navigate every step from the curb to the gate.

  • Does Boston Logan have a military lounge?

    Yes. The USO military lounge at Boston-Logan offers a comfortable place for military members and military families to relax before a flight free of charge. Open weekdays from 8:00 am to 9:00 pm, Saturdays from 8:00 am to 6:00 pm, and Sundays from 8:00 am to 5:00 pm, the USO offers refreshments, entertainment, computers, local information, and much more. This lounge is located Landside in Terminal C.

  • Does Boston Logan offer facilities for nursing mothers?

    Yes. Nursing mothers can take advantage of Nursing Suites both landside and airside in Terminal A and at Gates B37 and B7. There are also Mamava lactation pods near Gates B18, C8, E1, and E9. The suites and Mamava pods feature tables, chairs, power outlets, and more.

  • How long does it take to go through passport control at Madrid's airport?

    The Madrid Airport utilizes an Automatic Border Control (ABC) system to identify and verify documents. This police-supervised automation helps expedite processing passengers through passport control so that it generally takes less than half an hour.

  • What cities other than Madrid can I easily access from the Madrid Airport (MAD)?

    On public transportation from the Madrid Airport, you can access cities throughout Spain and in neighboring countries. For example, on Innercity buses, you can get to nearby towns such as Coslada, Torrejón de Ardoz, Alcalá de Henares, and San Fernando de Henares. On Flixbuses, you can get from the airport to far-off cities such as Lisbon, Porto, Bordeaux, and Paris.

  • What is the cheapest flight from Boston to Madrid?

    In the last 3 days, the lowest price for a flight from Boston to Madrid was $198 for a one-way ticket and $327 for a round-trip.

  • Do I need a passport to fly between Boston and Madrid?

    Yes

  • Which airlines offer Wi-Fi service onboard planes from Boston to Madrid?

    All the following airlines offer inflight Wi-Fi service on the Boston to Madrid flight route: JetBlue, American Airlines, Iberia, Vueling, Finnair, British Airways, Air France, Delta, Virgin Atlantic, and KLM.

  • Which aircraft models fly most regularly from Boston to Madrid?

    The Airbus A321neo is the aircraft model that flies most regularly on the Boston to Madrid flight route.

  • Which airline alliances offer flights from Boston to Madrid?

    oneworld is the only airline alliance operating flights between Boston and Madrid.

  • On which days can I fly direct from Boston to Madrid?

    There are nonstop flights from Boston to Madrid on a daily basis.

  • Which is the best airline for flights from Boston to Madrid, Delta or KLM?

    The two airlines most popular with KAYAK users for flights from Boston to Madrid are Delta and KLM. With an average price for the route of $664 and an overall rating of 8.0, Delta is the most popular choice. KLM is also a great choice for the route, with an average price of $720 and an overall rating of 7.8.

  • How does KAYAK find such low prices on flights from Boston to Madrid?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Boston to Madrid.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from Boston to Madrid?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Madrid from Boston is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from Boston to Madrid?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Madrid with an airline and back to Boston with another airline. Booking your flights between Boston and MAD can sometimes prove cheaper using this method.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from Boston to Madrid?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Madrid from Boston up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from Boston to Madrid

  • Looking for a cheap flight? 25% of our users found flights on this route for $403 or less one-way and $475 or less round-trip.
  • Madrid Airport features a full-service Business Center located in the public area of Terminal 4. It offers conference rooms, copy and fax services, and even audiovisual equipment. So, whether you need to finish that report or rehearse your big pitch, the Business Center has you covered.
  • At the Boston Airport, you can pay at the door to gain access to The Lounge and The Club. These lounges offer peace and quiet as well as Wi-Fi, TV, snacks, beverages, and disabled access. The Club even offers showers.
  • At the Madrid Airport, consider treating yourself to the services at Elysium Travel Spa in Terminal 4, Level 2 before your transatlantic flight. You can get a massage that lasts anywhere from 15min to 1h. Manicures, pedicures and facials are also available.
  • Some travelers at the Madrid Airport can access the spacious and luxurious Iberia Dali Premium Lounge in Terminal 4. Along with various food options, a bar, and coffee, you can also enjoy a shower.
  • Finnair is not assigned to any terminal at the Boston Airport. Since Finnair is actually operated by British Airways, your Finnair flight will most likely depart from Terminal E.
  • If you have to spend the night in the Boston Airport, you will be asked to go back past security to stay in the public area of the airport. While the airport is open for 24 hours, the secure areas past the check-points close every night.
  • For parents who want to distract and tire out your children before your transatlantic flight to Madrid (MAD), consider visiting one of the Kidport play areas at Boston-Logan (BOS). You can find Kidports near Gates A18, B30, B15, and C25, located near concessions and bathrooms.
  • If you’ve made all the arrangements to travel to Madrid with your dog, you'll be happy to find animal relief stations at Boston-Logan outside every terminal on the arrivals level curb. You can also find post-security indoor pet relief stations at Gates B29, C20, and E7.
  • Before you leave for your transatlantic flight from Boston to Madrid, consider downloading the FlyLogan app. Not only can you purchase Logan Express e-tickets and reserve parking and food pick-up, but you can follow interactive maps while you're at the airport and get live virtual assistance from customer service reps.

Prefer to fly direct from Boston to Madrid?

Find which airlines fly direct from Boston Logan Intl Airport to Madrid Barajas Airport, which days they fly and book direct flights.

Direct departures

Boston Logan Intl to Madrid Barajas

Monday

American Airlines, British Airways, Finnair, +3 more

American Airlines, British Airways, +4 more

Tuesday

American Airlines, British Airways, Finnair, +3 more

American Airlines, British Airways, +4 more

Wednesday

American Airlines, British Airways, Finnair, +3 more

American Airlines, British Airways, +4 more

Thursday

American Airlines, British Airways, Finnair, +3 more

American Airlines, British Airways, +4 more

Friday

American Airlines, British Airways, Finnair, +3 more

American Airlines, British Airways, +4 more

Saturday

American Airlines, British Airways, Finnair, +3 more

American Airlines, British Airways, +4 more

Sunday

American Airlines, British Airways, Finnair, +3 more

American Airlines, British Airways, +4 more

See more direct flights

Direct returns

Madrid Barajas to Boston Logan Intl

Monday

American Airlines, British Airways, Finnair, +3 more

American Airlines, British Airways, +4 more

Tuesday

American Airlines, British Airways, Finnair, +3 more

American Airlines, British Airways, +4 more

Wednesday

American Airlines, British Airways, Finnair, +3 more

American Airlines, British Airways, +4 more

Thursday

American Airlines, British Airways, Finnair, +3 more

American Airlines, British Airways, +4 more

Friday

American Airlines, British Airways, Finnair, +3 more

American Airlines, British Airways, +4 more

Saturday

American Airlines, British Airways, Finnair, +3 more

American Airlines, British Airways, +4 more

Sunday

American Airlines, British Airways, Finnair, +3 more

American Airlines, British Airways, +4 more

See more direct flights
See more direct flights

Top 5 airlines serving from Boston to Madrid

 
See real verified KAYAK customer reviews for airlines flying from Boston to Madrid. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from Boston to Madrid? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
7.3
JetBlueOverall score based on 2925 reviews
7.5Boarding
7.6Comfort
6.7Food
7.3Entertainment
8.0Crew
Airline reviews

Communication since no reason or explanation was given for 3 hrs delay

2.0 MediocreLana, Jun 2025HPN - PBI
Read more JetBlue reviews

Communication since no reason or explanation was given for 3 hrs delay

The flight departed more than 1 hour late. Leg room is bigger than most airlines

Flight was delayed several 3 hours - no reason was given and no communication what so ever.

No overhead baggage room even though I was seated in row 2. Consequently had to check in my carry on bag. Baggage carousel was jammed. Took 45 min to get my bag.

Excellent from start to finish. All staff members were amazing!

Excellent. Although they used to greet me as a mosaic member and provide a free drink, early boarding helps me to keep coming back to JetBlue.

Cancelled flight with no specific instructions to get a boarding pass for another flight. The whole flight of people were in line for an hour because there was only 1 person to help at the desk. This was unusual for JetBlue.

It was too hot in the cabin. The AC did not help.

Except for the 28 minute delay leaving and the earlier reschedule to a later takeoff time the flight was good.

Loved the leg room and tvs screens on the seats and free WiFi. Wish the price was lower and could save by rebooking

It was one of my worst flight ever. First they were changing the gate for at least 4 times, changing from gate D7 to D12 to D44. Considering the size of the Miami Airport, we are talking about long distance and the train at the airport was not working. Then the flight was delayed around one hour. Then finally we boarded into the plane and when everybody was seated, there was an announcement that there is an issue with one of the tire of the plane, so we all had to get out of the plane with our belongings, to replace the tire. So we had around 2.5-hour delay

Most miserable flight ever. We waited almost 2 hours on the runway because the flight was oversold. American offered $1200 credit. Then there was some nonsense about weight distribution. Ridiculous. No food for 8 plus hours on the flight. I will be writing a letter.

Honestly, I haven’t flown American in years, probably due to the pandemic and my being unable to travel for certain periods in the last two years, but it was a good experience to dig out or obtain a new American Airlines account after many years of traveling for business with American in the past.

The plane was probably full boarding was easy. We were able to check our carry-on luggage for free. It was a return flight through Philly to LA. Never saw a stewardess do a demonstration of emergency Procedures. I think my flight was pretty full

Plane, flight, crew, captain were all great. The first flight had a Chipotle box lunch...delicious.

Plane, flight, crew, captain were all great. The first flight had a Chipotle box lunch...delicious. this return flight not as tasty, but filling.

The flight was 2 hour delayed, otherwise everything was excellent. The delay was due to the hourly limit requirement so given that as a reason, I'm happy with the flight!

Weather delay for 2.5 hours followed by half hour crew delay, did not have ginger ale, uncomfortable seats

Flight was full, and would have preferred an aisle seat, but due to getting a late ticket ,the seat I had was adequate. The flight crew were very help full and hard working. Food and drink were excellent for the 11hr flight. Overall I was pleased with flight, and would recommend British Airways again.

So awful Unreliable Unfriendly Bad Mad Mean Smelly Hot Late Overbooked Understaffed Expensive Cramped Narcs If they were a fruit they’d be rotten durian

I’ve never had worse food in business class ever!

Checked bG chstgr was extremely high. Over $120. It was s bsit and switch knowing an international passenger would have t9 check a bag.

On time, politeness, food okay but entertneiment mediocre with only old movie and the so called new we’re 2 or 3…

The crew was very nice. The food was good. The entertainment on the way back to Miami wasn’t as good as the flight over. I wanted to watch Wicked but on the way over from Miami to Lisbon but the screen didn’t work. On the way from Lisbon to Miami Wicked wasn’t an option. Liked the option to check out overhead carry on with our checked luggage Overall the flights were very good. I would fly TaP again

Flight was packed. This was a very uncomfortable experience. Boarding process could be explained better. Despite recommending a window seat when travelling with a pet in the cabin, the seat in front of me had less space than the center and aisle seats. For Premium Economy, the seats were crammed with minimal legroom. I hate to think what Regular Economy was like. The cabin crew missed me at first when handing out meals. When my meal eventually came, there were no utensils. I'd originally booked to fly Business Class; those seats didn't look that great either.

Flight was packed. This was a very uncomfortable experience. Boarding process could be explained better. Despite recommending a window seat when travelling with a pet in the cabin, the seat in front of me had less space than the center and aisle seats. For Premium Economy, the seats were crammed with minimal legroom. I hate to think what Regular Economy was like. The cabin crew missed me at first when handing out meals. When my meal eventually came, there were no utensils.

First time and I enjoyed the trip…. Will fly again soon 🔜

Delayed flight because other plane was occupying the gate for longer than expected. Once we boarded the plane had to wait 1 hour before taking off. We. Almost lost our connection flight and the baggage didn’t make it. We had to wait two days to receive our luggage. Hope they improve the timing or work with the airport to get better service.

I’m still missing my bags. I’m soo frustrated

TAP boarding gate agents singled out Group A line to gate check all carry on bags …. Supposedly because of lack on bin space. BUT ALL OTHERS WERE PERMITTED WITH CARRY ON BAGS. Additionally so many passengers entering the plane after us were permitted carry on bags. And when the plane was fully loaded, there was a number of open spaces in the overhead bins. I WILL SEARCH OTHER OPTIONS BEFORE FLYING TAP AGAIN

Not having to check carry on bags when plane wasn’t full. (The told us it was)

Service and food were excellent, could have been more info in English.

I was in business class for the 8 hour flight where: 1. The WiFi did not work 2. The entertainment system did not work 3. We were told there were no hot drinks for the entire flight

I had an issue with the name on my ticket vs my passport name. I was very upset that the Iberia ticket clerk had no authorization to help me and I was left to fix it. It took 19 calls of persons promising to accomplish and not doing anything before I reached someone who helped me in 10 minutes. Two of them even hung up on me. I missed my original flight because of this. Terrible customer service.

Flight boarded three hours late for no reason other than someone made a huge error in crew scheduling. We missed our connecting flight in Madrid and got zero help from American or Iberian airlines on rebooking. We had to pay for a car to take us to the Madrid train station and pay for train tickets to Santiago. We never used our booked flight to Santiago. American claims I can submit the expenses but they are not obligated to cover them. Very frustrating.

Flight delayed Service could be better Iberia staff are not really friendly

Flight from Costa Rica to Madrid was excellent. Good food and service. The flight from Madrid to Brussels was very poor . No food , no entertainment, no usb … Total package was quite expensive so you should give same service on the second flight

business class food was pretty average otherwise it was a good experience

Flight from Madrid to Dakar had no onboard entertainment for a business class. Not even a single screen . That was disappointing. The WiFi only worked for the first 45 mins of the flight.

I paid to upgrade to Business Class. The queue to check in at the Business Class aisle was full of people without Business Class tickets, the fast-track immigration line was “closed” but the representative opened it up for his friends, regardless (there was a lot of fist-bumping), and the lounge was an absolute mess…..4 staff sitting playing with their phones while every table had dirty plates and glasses waiting to be cleared…..and the least said about the rude lady on the reception desk at the lounge , the better!

The payment system was not working so was unable to connect wifi the entire flight

everything to do with KAYAK was terrible. Your customer facing departments are utterly useless, timewasting and unhelpful.

I ordered short ribs for main course. It tasted sweet, really sweet. Horrible.

Our luggage didn’t arrive with us, that puts a damper on the whole trip.

The screen didn’t work and I didn’t get the seat upgrade I paid $300 for. They were no help with that,

Paid $180 for seat selection, and selection essnt honored. Have to call for a refund.

Was 3 hrs delayed and my poor friend I met in Barcelona was waiting at airport for 3 hrs. Dallas airport was awful

The internet was horrible. Plus they charged me $25 for service that didn't work which should have been free since I'm Concierge Key. The flight attendant Rick Young was excellent. Greeted me by name and very attentive.

Not good. First time flying AA in years and won’t be doing so again. We departed late and missed our connecting flight to Barcelona. As a result we missed the first two days of a Mediterranean cruise. No reason given for the delay. Got rerouted from JFK to Heathrow and then to Barcelona. Flight to Heathrow was delayed causing us to miss the flight to Barcelona again. Routed then to Palmero where we had to purchase transportation and a 2 night hotel stay to pick up the cruise there. Probably cost us $2k plus.

As I said Al & AJ were absolutely the best and wow they should be recognized for their amazing service!

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