There was a change in our flight. According to Delta you didn't confirm every leg of our flight and the plane was over booked.
Some of the flight attendants were rude and not very welcoming at all.
The wifi wasn't strong enough to download the app to watch movies on the plane.
Sat on the plane on the tarmac for over an hour in the cold...
The boarding was very organised and the crew very friendly. The snacks that they offer is great too
The friendliness of the staff
Sitting on the plane due to a delay with the system
All the effort to make my need for wheelchair problem free
Nothing. Terrible service
The toilet over flowing and delaying my flight to the point of missing my connection.
2 sear rows so no middle seat
Plane sat on runway & subsequently returned to gate due to mechanical issue resulting in 2.5 hour departure delay. Boarding was chaotic - flight attendant said procedure not consistent with UA practices. Food only available is purchased from UA, and what food was available ran out (I never did get fed on the 11+ hour flight). Cabin very cold.
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