BZN - BIL
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Top airlines flying Bozeman Gallatin Field to Billings Logan Intl
Scores according to KAYAK customer reviews
Cons: "I had never flown Norwegian Air before. It was a very comfortable flight."
Cons: "There was no one at the front desks when we arrived for at least 30mins."
Pros: "Very upbeat, efficient, and helpful crew"
Cons: "Maybe contract with a different food company...?"
Pros: "Crew was kind, friendly and funny. Gogo inflight entertainment was great, and made the trip go by faster."
Pros: "Nice in flight entertainment options. Good movie selection."
Cons: "I remember watching the show "Band in Seattle" in previous Alaska flights (with the Gogo app), but I guess this was an ex Virgin airplane, and it didn't have that show. There was good movies though."
Pros: "In flight crew was super great!"
Cons: "The comfort of those Horizon turbo prop planes leave EXTREME room for improvement. I normally won't even fly on them, they are loud, uncomfortable, reek of burnt fuel, etc. but Alaska was not offering JetBlue service for some unknown reason during my needed travel dates."
Pros: "The Crew was amazing & super friendly. They have a 20 minute bag guarantee so you get your checked luggage super fast."
Cons: "On one my flights I had to sit in an isle seat & people kept bumping me while I was trying to sleep but that's really out of anybody's control so I can't fault the airline for it!"
Pros: "Seats were comfy"
Cons: "Not having to switch planes"
Pros: "Friendly crew Hard cider Easy loading, organized Cart for carry on luggage"
Cons: "Small storage area on board at seat & for carry-ons Seats were crowded , small , close together Noisy sitting in row 4 or 5 near propellers/ engines"
Pros: "Fast boarding and flight. Food couldn’t really be rated as it was a couple cookies and a drink. Comfort was average for economy class seating. There was ample room to move your feet as long as there was room to stow your bags up top. On this flight there wasn’t much room. Too many people bring carry on baggage vice checking it in."
Cons: "Not enough room to stow carry on baggage."
Pros: "Cramped flight. Wait to taxi for takeoff. Same as last Alaska flight"
Cons: "Only cookie snack choice. No entertainment"
Pros: "Flights were on time."
Pros: "The captain was the only nice person on the crew."
Cons: "Flight attendants were extremely rude. Made a simple request for a second cup of water two times. Both times I was meet with an ugly looks d a “we’ll see, you have to wait!” Water never came and neither did the flight attendants. They were too busy talking to each other in the back of the plane. Worst flight attendants ever!! Glad I fly Delta twice a month!"
Pros: "The in-flight entertainment was great."
Cons: "Not sure how much control the pilot has over turbulence but it’s pretty rocky and his landing was terrible. my flight attendant I cannot remember her name , Was an older lady with red hair she was very rude did not care for her very much."
Pros: "Fantastic. First flight on Alaska’s airline. We’ll fly again!"
Pros: "Friendly staff nice clean airplane"
Pros: "One of my better experiences flying, ever"
Pros: "Great crew. Boarding was fast and efficient."
Pros: "Embraer small Jets are comfortable, quiet and roomy. A great update from the older turbo props."
Pros: "Alaska was a great airline to fly on."
Pros: "Everything okay..... the seating is just too damn tight."
Pros: "Crew was great! Free wine was awesome. Boarding and deplaning was quick. All over excellent"
Pros: "Crew did a good job. Gate person was good."
Cons: "2 hours late."
Pros: "The flight was on time-easy boarding and flight. Great service."
Pros: "I always appreciate a direct flight to Portland. The planes may be smaller but the service and comfort aren't that much different."
Pros: "trip overall very good"
Cons: "It didn't have on board wi-fi"
Pros: "Loved flight w tv and access to movies at your seat"
Pros: "We got a flat tire on the way to the airport. Left the car on the side of the road, hopped on a quick uber ride to the Bozeman airport and we made it with literally one minute to spare. we wouldn't have if the girl helping us hadn't been so determined to get us on our flight."
Cons: "It was all great. No complaints."
Pros: "Loved that I ended up in a seat with no one next to me for both flights."
Pros: "The flight and crew were great. I loved the quick boarding."
Cons: "However, the other passengers were not considering others. There were several different families that let their kids run and scream up the walkway. Some passengers did not use headphones and conflicted with all the other sounds and made hearing the annoucements very difficult."
Pros: "I liked the crew on my flights."
Cons: "My Connecting flight SEA to PDX. "CANCELLED!""
Pros: "Larger seats than delta, that's for sure. I'll fly Alaska air again."
Cons: "The agents weren't at the counter 2 hours before the flight in Bozeman. Had to wait for someone to show up to check my luggage."
Pros: "The local brew shared"
Pros: "Awesome services from the crew, very accommodating"
Cons: "It's all perfect"
Pros: "Smooth flight"
Cons: "Pdx tsa...very rude"
Cons: "The landing was extremely rough."
Cons: "seats were very tight"
Pros: "We were on and off the plane quickly. Luggable arrived very promptly. Nice choice for beer and wine which is complimentary."
Cons: "Very efficient and friendly."
Pros: "One stewardess was very nice."
Cons: "My flight was late and I was not notified through any media, not Kayak not Alaska Airlines. I arrived early to the airport, asked the luggage check in and was told it was 30 minutes behind. Then burn up a little time, go through security only to find that it was 50 minutes late. None of the signage was updated at the terminal to say how late, it still said on time until I got on the plane. My flight was stressful due to being sat next to someone with no sense of personal space and in the two other seats next to me was a fussy baby with his father. Got to Portland, and had to run to the other half if the airport. I decided to postpone my flight until later due to that stress."
Pros: "GREAT job"
Cons: "Limited food options for purchase. Preferred choice was not available for the second time around."
Cons: "Had to spend the night in Bozeman because the pilot had too many hours so plane was late missed flight from Seattle to Walla Walla. Horizon terminal crew was clueless. Hope to never have to fly on Horizon if trying to get somewhere on time."
Pros: "Friendly flight attendants"
Cons: "Turbulance Small seats"
Pros: "Timeliness, crew was friendly"
Cons: "Overhead bins just a little too small, waited a long time to board due to late crew, I believe. That is understandable, but would have appreciated a bit more communication at the gate"
Pros: "very nice staff, helpful, efficient. Good flight overall."
Cons: "gate check bag- had to be picked up at baggage carousel, and after most checked luggage. Not a huge problem, but a little annoying"
Pros: "Flights not cancelled"
Cons: "Not comfortable seats at all"
Cons: "They ran out of food by the back of the plane where I was."
Pros: "Stewardesses were very nice."
Cons: "I paid for my smaller bag to go with cargo. Got to airport - no bag. Was sent to Alaska Air with the folks who had sent their bag ala carte (meaning they didn't pay) Waited for 20 min for someone to come out! They all got their bags and I was told mine was the ONE bag they took off the plane because the airlines had over booked cargo. Really - take off a paid bag but bring people who try to stuff too many bags in the plane and get to send theirs free. I live over 4 hours from airport and was told my suitcase was in Seattle and would not be here until next morning and airlines would call to confirm. No one called, no one answer the message I left. Didn't reach anyone until the next day and was told my suitcase didn't come in until another day later and they it was Fedexed to me. I was not happy as I had Christmas gifts that I had traveled with. Lack of communication by airline, lack of customer service. Still waiting for a "voucher" for future travel - they are supposed to email me with that info. Not yet."
Cons: "They kept canceling flights even though other flights were going out of Seattle and landing in Bozeman. But the gate agents were promising that the next flight wasn't gong to be cancelled and that I was going to have a seat, so I didn't book another flight from Seattle to Bozeman on a different carrier. So I spend 3 full days waiting at the boarding gate with the gate agent saying boarding would begin in 30 minutes the whole time. Finally they just sent me back home to Oakland. I missed my last chance to see my grandfather alive. He just passed away. To add insult to injury, they they wouldn't refund the ticket because I "used" the ticket for a lovely vacation to the Seattle airport for 3 days."
Cons: "The temperature on the flight was super warm. I was uncomfortable. I was told that with Layover I would receive my check in bag for Hotel stay. the attendant took a discription of my luggage for other united employees to tell me it would take 3 hours to retrieve my luggage. They didn’t even try to look for it or help me. Then what’s the point of taking my discription down? Now I have to stay at a hotel with nothing on me. So ridiculous and rude."
Cons: "They boarded us in spite of the fact that the flight had been delayed 40 minutes. We were all getting alerts on our phones but were told to disregard it and board anyway. We then had to sit on the runway for 40+ minutes until we could take off. Since we were traveling with two small children, it would have been preferable to spend those extra 40 minutes in the terminal rather than on the plane."
Pros: "Pleasant, uneventful flights."
Cons: "No complaints."
Pros: "Not the flights problem that I have sciatic issues and get very unconfortable, not going to lie I was more uncomfortable than I thought I’d be. Bathrooms were clean and staff was wonderful! Besides the long flight and my own back issues, great flight."
Cons: "If I upgraded to first class!"
Pros: "The flight attendant was very sweet and helpful."
Cons: "Every.single.time I take this flight we sit and wait for upwards of 30 minutes for someone to be available to park/unload the plane. The wait is so consistent it’s ridiculous."
Pros: "Hearing progress and warnings of turbulence ahead, everything else great - flight attendants especially."
Pros: "Great service, quick and easy!"
Cons: "Staff kinda rude"
Pros: "Fast easy"
Pros: "No problems to deal with"
Cons: "It took 35+ mins for bags to be unloaded in claim area. And I was 1st class!"
Cons: "Airplane was super cold. No extra blankets. Passengers freezing. Impossible to sleep."
Cons: "Delayed flights leading to incredibly tight connection times, staff inconsistent with messaging re the source of the delay, zero compassion for customers, offering $700-$1,400 to get off the plane when you charge $200 to change a flight 2 weeks in advance is especially galling! Will not fly with United again whenever there is a viable alternative to my destination."
Cons: "Plane as dirty and dislike direct tv"
Pros: "Upgraded Business Economy was much nicer than regular Economy. The flight got in to Tampa early."
Cons: "Bathroom not maintained during flight. Vomiting child seated behind us (which I know was not the airlines fault, it was gross though)."
Cons: "We waited an hour and a half for de-icing in Bozeman and I nearly missed a connecting flight in Denver"
Pros: "Tried to reply with very good ratings, but the correct number of stars won’t show up. Not the ratings I want to give."
Pros: "Informative Gate Attendant Nice flight attendant"
Cons: "I couldn't take my computer bag on board and had to empty it because of the small space overhead. Bozeman airport was very nice. Easy to maneuver in the airport."
Cons: "Way overcharge for 3rd bag -$150 for single relatively small bag!"
Pros: "Staff did its best even understaffed"
Cons: "The delay, bad food (all spicy)"
Cons: "Getting bags checked was a nightmare in Bozeman with United. Way understaffed behind the counter. This is a typical problem in Bozeman at Peaks."
Pros: "Magazine was worth reading"
Cons: "Boarding process is broken. They start boarding on time, 50 minutes before the flight, but the group system they use doesn't get people on efficiently. Both legs of the flight took over an hour before the plane was remotely ready to move."
Cons: "I had delay of 1.5 hours, no one take responsibility on the connection It's was not comfy at all Bad service"
Pros: "The seating seemed a bit more spacious~very much appreciated!"
Pros: "I had excellent service, the employees were extremely nice and helpful. I use a wheelchair due to disability, so it's important to me to have someone take me from entrance to the gate and help getting on board. From the woman who helped me with getting me to the gate, the gate agent and flight attendants, I was very impressed with UA service today."
Pros: "On time. Comfortable"
Pros: "Nothing was positive"
Cons: "Whole experience was terrible"
Pros: "Good solid trip. No issues and went smooth. Your team Was good both ways."
Pros: "I like being able to use the United App,"
Cons: "I don't like having to pay for all entertainment in the headrest tvs. The app is much more convenient."
Pros: "Staff were courteous, efficient, and friendly. Bathroom was clean. Gate check of bag worked. Flight was smooth and uneventful. (just what it should be!)"
Pros: "Warm friendly competent staff."
Pros: "Employees were very nice"
Cons: "Seating very cramped I'm six foot one maybe you guys should look at JetBlue"
Pros: "smooth check in, effortless boarding"
Cons: "1/3 of a soda can for a drink? Just give the clients a can for heaven's sake! too short a flight for much but the snacks are pretty tiny"
Cons: "IT system outtage, grounded all domestic flights"
Pros: "Good crew, smooth flying, on-time"
Pros: "Seats were comfortable!"
Cons: "Fully loaded with passengers, had to burn off extra fuel to compensate. Not an inconvenience, just unexpected. Otherwise, no complaints."
Cons: "Hard to sleep, turbulence"
Pros: "On time"
Pros: "When I landed in Denver, I needed a wheelchair. The gate where I landed was a LONG way from the gate where I needed to board for my flight to Billings. The person wheeling me didn't think we'd make it to my gate on time----she practically had to run!! As we passed an agent, she asked if they'd call ahead to let them know I was coming. The agent told her they wouldn't hold the plane for me if we didn't make it. I don't know if they did, but I was the last person to board. Thank God!!!!"
Cons: "The person wheeling me to my gate to Billings couldn't find anyone on a cart who get me to my gate faster & on time. I feel that more of them should be available to those of us who need to go such a long distance to our next gate. We barely made it in my wheelchair and had I had to walk that distance, I NEVER would have made my flight to Billings. Also, agents should be able to contact a gate to let them know that a person is having difficulty getting to their next gate!!!"
Cons: "Luggage lost or left in Chicago with meds including insulin, had to stay in motel in Portland, ME to wait for morning flight. Hope luggage is on that flight. He needed his meds and only wanted to help when they said there was too much baggage. Mr. Perrin had only one carrying with everything in it. The flight itself was fine and he had good aisle seats and wheelchair at all points, but the lost luggage with the important meds caused a problem. We hope United found it."
Pros: "Best flight attendants!"
Pros: "Held flight from Chicago to Harrisburg so we could make connection. Arrived MDT only 30 minutes later than original schedule."
Pros: "The crew was the most polite, calm and reassuring crew I've ever come across. When faced with the mounting frustrations of a cabin full of delayed passengers, these guys were smooth as silk. Bravo!"
Cons: "Being grounded due to weather is unfortunate, but the team did so well in managing expectations, it's hard to be mad."
Pros: "Crew was great."
Cons: "Unfortantely their was a mechanical problem that delayed the flight. I understand that failures occur, but only having one mechanic available to work this problem is not good. What happend to the two person concept when working on critical aircraft systems? Pretty hard landing at Chicago."
Pros: "New seats (more room & comfort) & movies"
Cons: "No food no wifi"
Pros: "Great overall leg of the flight"
Cons: "No one working the ticket counter at check in for questions. Obviously understaffed!"
Cons: "Its a joke paying money to watch broadcast T.V."
Pros: "Crew was good"
Cons: "Our plane was delayed three hours, which put us in Billing at 12:30am. We also had four different gates in Denver and kept having to move up and down the B-concourse. Huge rodeo."
Cons: "Our flight was delayed 3 hrs due to lack of maintenance of the plane and we had to all get off to wait for the next one. It was also overbooked."