They changed our flight to Kalispel and we ended up getting there close to midnight. The return flight got changed as well by a few hours. Then of course some issues with the plane and we were even later. First time flying Alaska, may be my last.
Missoula is a great airport. Desk and gate crews were very helpful and friendly
The flight was delayed out of BIL so many times that I was not able to make my connection. I was rebooked for the next day, losing a full day of my trip. I still have not been compensated as promised.
We sat on the tarmac for so long when we got to SeaTac that half the plane missed their connections.
Poor, no one with Alaska Airlines is in a hurry to do anything. Slow, lack of intent, inconsistent.
The small ej plane didn’t have any entertainment aside from the stuff on the Alaska website that has to be accessed from your own device. But everything else was just great.
One of the best roundtrip flights I’ve ever been on. We needed assistance for my elderly mother and without fail, each and every Alaska team member was helpful, kind, and patient. Will fly Alaska again and again.
flight delay coming out of Bozeman with a acceptable layover. pilot asked that those with short layovers be allowed to depart early...they waited in isle 45 minutes due to NO RAMP...ugly
My original flight time was changed 6 times. Several flights were obviously cancelled as we ended up being the last flight of the day. We specifically went with this flight as it met our timeline for what we needed to do once we got to San Francisco. Not leaving Bozeman until 10:30PM sure changed our plans
I was on a ski vacation and traveled between Pittsburgh and Big Sky, Montana via Seattle I was very disappointed that I couldn't reserve a seat between Seattle and Big Sky ahead of time and angry that I had to pay a fee to get a seat (both ways) when I checked in online. Why couldn't I select a seat ahead of time for that leg of the fight? The flight itself was fine and the seat was comfortable. On arrival back in Pittsburgh, I waited over an hour for my skis to arrive after I retrieved by boot bag from the carousel. This was my first experience on Alaska Airline and it was disappointing.
Overall good, just screaming kids in the area the whole flight.
My experience will Southwest was good. I wish there was more entertainment and the boarding process was slow at time but other than that my experience was great definitely will be flying with SouthWest again.
Flight was delayed by 2 hours, meaning that a flight to Dwnver which should have arrived at 11pm came into the airport at 1 am. Made for a very long day.
I think Southwest is the number one airline that anyone can fly I have flown for the first time Frontier and what a joke and their customer service United was a very strange experience I'm only sticking to Southwest from here on out for sure
Great job! My family doesnt fly often but we felt safe 100%
Great job Southwest! My family doesn't fly often but we felt safe the whole time.
SW can't get their wifi right. I upgrade to insure wifi service but the last two trips had intermittent service. Not worth the extra costs.
The flight was late. The crew was rude. There was no food. Cramped and uncomfortable. Nothing about this flight was good.
Crew was rude, flight was late, wifi didn't work, no food, basically nothing about this flight was good.
The airplanes are getting where a small frame person is the only person that can sit in there seats on a full plane
The flight was mostly smooth and direct (although it was 2 hours late). The glow of the flight attendant’s phone was annoying as I tried to sleep on this midnight flight.
The plane was not clean. Vomit was removed from seat-back pocket right in front of me. The flight attendants were rude to one another. 3 children were seated together with their parents across the aisle. The children fought physically with one slamming another’s head into the plane wall at one point. The parents were aware, but took no action to intervene. Delays occurred in Atlanta after boarding before takeoff, in the air, and in Detroit after landing (no ground crew assigned). Flight attendants offered no support for connecting flights. There were weather conditions on each end of the flight, but I didn’t mark down my ratings for these.
MSY had lots of coffee/breakfast options for morning flights. Bathrooms were clean. Lots of filling stations for water bottles. Delta flight was on time. The plane was clean. The staff was friendly and efficient.
London to Atlanta was good. Atlanta to Phoenix was not. Poor boarding as I had to check my rollerboard even though there was plenty of room in the bins. Crew seemed inexperienced. Sat just off the gate for nearly 30 minutes with no explanation from the pilot while the cabin got hot. I typically have a much better experience with Delta.
I had only one problem. The temperature on the flight was too COLD. I froze throughout the flight. I thought it might be only my problem but when I went to the restroom during the flight, I saw several people huddling in their jackets. A couple had their winter coats on and I was jealous since I had only a very light jacket.
Our flight was delayed by over 4 hours due to a maintenance issue. They announced a new plane was on the way. We were given a $12 food voucher ( airport food is quite expensive You can’t even by a water and a small snack for 12:00. 4 hours later we boarded and landed in Atlanta at 10:20 ish pm. Of course we missed our connection and we were given a hotel voucher and another food voucher ! We didn’t make it home until 11:00 the next day ! Unacceptable
Everything about this flight was good except for the very end when I reached my destination. Everyone from the tune to the wheelchair escorts were great with the case were great but I miss you with people at the check in this at the very end. I need help from the chicken desk because I forgot my pillow on the plane The female worker at the chicken desk said that they found my pillow and she was going to retrieve it for me. She left a 30 minutes without any update and her so she saw me walking back and forth waiting for her and they didn't even bother calling her or radioing her for any updates. They were busy because they were behind schedule and they were overwhelmed but thanks because at least glanced me and try to give me an update just a quick radio check or phone call. I don't care about the pillow but if you tell me to wait, I waited for at least half an hour before I said something and I just left because they wouldn't bother talking to me so I could, so everything's going in the review. I took pictures of the two men that were left working at the check-in counter. The totally ignored me despite the signals I've been giving them. I don't see any offers in the kayak review to add pictures or screenshots so I'm going to post another review I don't know their name but I'm pretty sure Delta will find other names when they see the review. Google with pictures. There was another guy at the chicken counter bring an orange workers vest who finally left after telling me that the girl that was retrieving my pillow is working the gates now. That would have been if they just told me that's what happened. But I had no update. Make me wait for nothing. Thank you Delta airlines!
We had a great experience with Delta. They helped us from the start at the kiosk all the way to our final destination, including help reassigning and upgrading our seats free of charge at the gates, escorts with the wheelchair for my brother and even getting our luggage at baggage claim for us. I also had special help because I forgot my pillow on the plane. The wheelchair escort contacted for associates at the check-in desk all the way back to the plane and retrieved my pillow for me.
Nothing unusual. It was fine. I hate having to pay extra for my seat.
Didn’t make the flight. My connecting flight was an hour late and I missed the flight. You rerouted me thru Atlanta and I arrived in Rome over 10 hour after my original Rome arrival time. You also left my luggage in Atlanta and it took you three day to get my bag to meI spent 4 days in the same cloths, I had packed my prescriptions in the lost bag and went 3 days withoutMy heart meds.
Boarded from a very small gate at LAX. Staff at gate had us line up, then waited 25 minutes to board without a word of explanation. Plane arrived on time then waited 20 minutes for a plane to vacate our gate. Majority of bags arrived after 15 minutes but it took an hour for a small number of remaining bags to be off-loaded despite my “priority” bag tag.
It's fine but Newark to Nashville was too long
The flight was delayed because they closed several flight ways because of air shows, fire works, etc.
Horrible experience. They delayed our flight 7 hours!! We had to seat at the airport with kids on 4th July all day!
The kid in the middle seat kicked me almost the whole flight, almost kicked my hot tea off my tray. The flight was delayed due to the first plane not being able to be de-iced in July! We had to get a new plane. Now I drive 3 hours back to Edmonton because direct flights from PVR were way to expensive
Excellent communication from the staff. We actually arrived early. Very friendly and professional staff.
No complaints other than luggage carousel was incorrectly guiding passengers to the wrong carousel on the screen.
The flight crew on this leg of my trip was very friendly and pleasant. Every one of them was humorous, as well as helpful and accommodating. This group was BY FAR the best crew I’ve flown with. They deserve kudos.
It was a good flight. Nothing comes to mind about how it could have been better. It was a newer plane, seemed like a great upgrade from your older ones. Staff was very good as well.
The amount of seating is ridiculously small. Three points to consider Point One: Your in flight magazine needs to be smaller. Do you realize I can't even hold it in a reading position because of the limited space in front of me? It's a hangover from the past and if you want anyone to read it, it must be smaller. Point two: It is very uncomfortable for a lady to be sitting next to a strange man and constantly rubbing upper arms even when both of our elbows are within the arm rests. And larger men (whom I pity in this confined predicament) also tend to spread their legs into my leg space which requires me to hold my legs into a smaller position. Point three: The seats seem to position one's body in an unusually upright manner and the head rests push the head farther forward. I gave a small effort to see if the headrest could be removed but didn't want to break it or cause a scene with my efforts. I finally put my jacket behind my back to place my body more forward to match the head rest. The service was fine and I noticed ALL staff worked at smiling and greeting passengers. That was nice. No one likes to fly anymore as it is an endurance rather than a pleasure.
Getting to Scotland with no luggage (no medicine, no clothes and no club) on golf trip very disappointed
My luggage never made it, I booked business class only to find out I’m sitting in the back. Very disappointed with the reservation
American Airlines changed are gate no fewer than four times. Walking back and forth from one concourse to another was exhausting, especially after all the flight delays.
Finnair is a really good airline! We specifically looked for them on this trip. On time, great crew, and overall great experience.
I was very unhappy with the lack of communication from the cockpit. It took close to a half an hour before we took off after the doors were closed, and we got no announcements as to progress. It would be nice to get some acknowledgement of the situation and updates as to when we are taking off.
We had multiple delays and a medical incident during the flight. We barely got a glass of water during the over 4 hours we were on the plane. Somehow first class got all of their service. It would be nice if all of your paying customers got the service they paid for.
The plane was spartan, the seats not that comfortable. It was like flying a super low budget airline. They charged for coffee!!! I have never, ever experienced that before.
I think since I am an AA Advantage member, my checked bags should have been free, but I paid for all 4 of us.
A little late at the start but all worked out well.
The flight from DFW to chs was delayed with multiple gate changes.
