Best flights I e been on. Need gluten free snacks
They removed the cover off my checked bag and threw it away.
late flight, no wifi, no entertainment, no snack. What are you coming to????
We sat on the tarmac for so long when we got to SeaTac that half the plane missed their connections.
Poor, no one with Alaska Airlines is in a hurry to do anything. Slow, lack of intent, inconsistent.
The small ej plane didn’t have any entertainment aside from the stuff on the Alaska website that has to be accessed from your own device. But everything else was just great.
One of the best roundtrip flights I’ve ever been on. We needed assistance for my elderly mother and without fail, each and every Alaska team member was helpful, kind, and patient. Will fly Alaska again and again.
flight delay coming out of Bozeman with a acceptable layover. pilot asked that those with short layovers be allowed to depart early...they waited in isle 45 minutes due to NO RAMP...ugly
My original flight time was changed 6 times. Several flights were obviously cancelled as we ended up being the last flight of the day. We specifically went with this flight as it met our timeline for what we needed to do once we got to San Francisco. Not leaving Bozeman until 10:30PM sure changed our plans
I was on a ski vacation and traveled between Pittsburgh and Big Sky, Montana via Seattle I was very disappointed that I couldn't reserve a seat between Seattle and Big Sky ahead of time and angry that I had to pay a fee to get a seat (both ways) when I checked in online. Why couldn't I select a seat ahead of time for that leg of the fight? The flight itself was fine and the seat was comfortable. On arrival back in Pittsburgh, I waited over an hour for my skis to arrive after I retrieved by boot bag from the carousel. This was my first experience on Alaska Airline and it was disappointing.
I enjoyed it, again I believe air Canada has better seating options and better drink options
Plane congestion resulted in a 1 hr wait from landing to arrival at the gate. This was in addition to also experiencing extreme delays on my incoming flight.
Delayed too much. 1.5 hrs in the airport and another 1 hr in the runway. Got too late in the night. There was no proper food available.
awesome team work seen since on board till off plane in my destination. thanks you so much.
Job well done, being treated for good and helping a lot . thanks you so much till will meet against.
Very disappointing that on an international business class flight they would not give me access to the lounge in Boston. They said it was because it was a codeshare flight. International business class should include lounge access regardless of codeshare.
No complaints other than luggage carousel was incorrectly guiding passengers to the wrong carousel on the screen.
The flight crew on this leg of my trip was very friendly and pleasant. Every one of them was humorous, as well as helpful and accommodating. This group was BY FAR the best crew I’ve flown with. They deserve kudos.
It was a good flight. Nothing comes to mind about how it could have been better. It was a newer plane, seemed like a great upgrade from your older ones. Staff was very good as well.
The amount of seating is ridiculously small. Three points to consider Point One: Your in flight magazine needs to be smaller. Do you realize I can't even hold it in a reading position because of the limited space in front of me? It's a hangover from the past and if you want anyone to read it, it must be smaller. Point two: It is very uncomfortable for a lady to be sitting next to a strange man and constantly rubbing upper arms even when both of our elbows are within the arm rests. And larger men (whom I pity in this confined predicament) also tend to spread their legs into my leg space which requires me to hold my legs into a smaller position. Point three: The seats seem to position one's body in an unusually upright manner and the head rests push the head farther forward. I gave a small effort to see if the headrest could be removed but didn't want to break it or cause a scene with my efforts. I finally put my jacket behind my back to place my body more forward to match the head rest. The service was fine and I noticed ALL staff worked at smiling and greeting passengers. That was nice. No one likes to fly anymore as it is an endurance rather than a pleasure.
Seats are uncomfortable and my impressive barely 5’10” frame meant my knees were touching the seat in front of me. My 5’3” sweetheart found the seats equally uncomfortable The crew were transactional. The food edible. The entertainment manageable. The boarding process efficient. The experience okay.
Flight was 2 hr late but at least I was upgraded to first class
I am absolutely furious with American. they shut the door in my face when I was trying to board the flight and kicked me off of it. They made no attempt to call my name or contact me or anything. They just said they gave my seat away. The customer service response has been atrocious. I will never fly this airline again as long as I live.
Little communication with passengers after sitting over 1 hour for a maintenance issue Then we had to deplane- no crew communication Poor gate information after deplaned WiFi would not connect AT ALL
Hey as long as you bring me back to earth in one piece I’m good! Otherwise great flight smooth take off and landing good staff Only thing is the staff at the back of the aircraft chatters a lot it’s annoying at times but I’ll let that go because they are very sweet overall.
I liked the fact that I was able to choose different food than typical all-in-one or two options. The refreshments kept coming so I really did not sleep & I am adjusting time different much better than the past experiences. I like the variety of movies & shows that I was able to watch.
Mostly excellent. However, many too many gate changes. Connecting flight at ORD changed gate 6 times.
I think since I am an AA Advantage member, my checked bags should have been free, but I paid for all 4 of us.
A little late at the start but all worked out well.
The flight from DFW to chs was delayed with multiple gate changes.
