Great and comfortable aircraft. Good food and the staff was amazing
Very short leg - too short for any meals/snacks or entertainment.
We sat on the tarmac for so long when we got to SeaTac that half the plane missed their connections.
Poor, no one with Alaska Airlines is in a hurry to do anything. Slow, lack of intent, inconsistent.
The small ej plane didn’t have any entertainment aside from the stuff on the Alaska website that has to be accessed from your own device. But everything else was just great.
The friendliest flight attendants at flight 2276 from Portland to YVR August 3
One of the best roundtrip flights I’ve ever been on. We needed assistance for my elderly mother and without fail, each and every Alaska team member was helpful, kind, and patient. Will fly Alaska again and again.
Booked a first class ticket and was not even offered a bottle of water…or a cracker…absolutely zero in flight service on a 1 hour flight
The second leg of my trip left without me despite being my inbound transfer only a few minutes late. My friends told the gate agent and they closed the doors and left early anyway. Then they tried to rebook me on a flight SIX hours later which only changed when I got a supervisor to make it 4 hours later. The gate agent was nasty, unhelpful, and walked away from me.
It was fine… I guess. The flight was delayed and we sat on the tarmac for some time. I was late to my meeting. There was no food or snack served in first class, only drinks. It was pretty mediocre.
Staff is friendly and helpful but flight was delayed by one hour from Detroit, making for tight window in Toronto to clear Canada Customs and pass through security screening in order to get to connecting flight on time.
After a 5 hour delay waiting at the gate (3 delays adding up) with no clear reason provided, we finally boarded flew 3/4 of the way to Toronto then were turned back to New York. As we neared New York, the pilot declared that it was his fault, something to do with timing and him not being allowed into the country???? How could the airline let his happen? They had hours to prepare and make sure they had a crew available for the flight! We ended up in Toronto a day late with no sleep.
Rode in a smaller plane and short trip meant no snacks, no free wifi or tv. It was only 30min flight so honestly wasn’t a big deal to lack these items.
Overall, terrible. Flight from SFO was delayed due to “air traffic control issues”, and we were all mislead about connecting flights. Told “you have 20 minutes to catch your connection”. Reality was 5. We got to watch the plane sit at the bridge. Won’t fly Delta with a connection again.
We were forced to wait nearly 50 additional minutes before leaving the terminal.
Nothing unusual. It was fine. I hate having to pay extra for my seat.
I've flown many many times on Northwest and then Delta. The crew on this flight were absolutely the best I've had the pleasure of being looked after by.
Crew was wonderful, very professional and pleasant. On time performance. Excellent flights,smooth. Thank you!
Didn’t make the flight. My connecting flight was an hour late and I missed the flight. You rerouted me thru Atlanta and I arrived in Rome over 10 hour after my original Rome arrival time. You also left my luggage in Atlanta and it took you three day to get my bag to meI spent 4 days in the same cloths, I had packed my prescriptions in the lost bag and went 3 days withoutMy heart meds.
Terrible experience delays going there and delays coming back will not be flying delta
