Find cheap flights from the British Virgin Islands to Florida

"Seats in row 2 very uncomfortable for sleeping!"

"Crew was arrogant and obnoxious. Wouldn’t help me pick up trash and another poured coffee on me twice, with one pathetic “sorry”. Flight attendants had so much baggage that passengers couldn’t find space in the overhead compartments causing a significant delay in our departure. In bound aircraft was late arriving from Haiti exasperating the situation. Based on this trip I would not recommend jet blue to anyone"

Pros: "Honestly the only thing I can say that I liked was that we got back to Fort Lauderdale in less than two hours."
Cons: "Honestly the only thing I can say that I liked was that we got back to Fort Lauderdale in less than two hours. We were told to arrive at the airport for our flight which was delayed incase our flight left on time. our gate changed five different times. Our flight was supposed to leave from Puerto Rico to Ft. Lauderdale @ 1:30 p.m. the flight kept getting delayed . our flight did not take off until 7:30 that evening. Nobody informed us of anything what the delay was etc. it was handled horribly by Jet Blue staff. We were t offered vouchers nothing."

Cons: "Missed the connecting flight by about 15 minutes, strange that we get delayed for about an hour but the connecting flight can’t wait a few minutes. Currently en route to another airport to spend the night at the airport and then take an early morning flight to my home city. Would have been nice to get a hotel room. I also had trouble with being charged for a second checked bag when I only had a single checked bag, would be great if the customer service help desk could help with that at the airport."

Pros: "Wayne at the DCA Airport was gracious and amazing."
Cons: "The planes still aren’t clean. Pretty sure something was growing on the seat in front of me."

Cons: "Extremely disappointed about flight 1379 scheduled to depart at 0658, 18 Jun 21. Flight departure was moved to 10:30 AM and later to 12:30 PM without giving any reason for the delay to the hundreds of passengers that arrived at the airport between 4:30 AM to 5:30 AM to meet the airlines requirements. Poor performance by Jet blue. Lost of time and money for me. Thumps down. Blue is my favorite color, live up to it."

Cons: "Flight attendant sucks. They not courteous and the left me without a plane ticket to my connection flight"

Pros: "Yes everything was great"
Cons: "Nothing"

Cons: "Very good airline. Worry free"

Cons: "Baggage took an hour"

Cons: "Nothing really. JetBlue is top notch in my book."

Pros: "Free wi fi internet"
Cons: "The flight was delayed over 3hrs"

Pros: "Speed and and comfort"
Cons: "More food on the plan"

Cons: "Too many people on one flight for a while pandemic to be happening Smh"

Cons: "Having less passengers onboard would have been a good option for avoiding CV19."

Cons: "Boarding was disorganized, there was some chaos regarding who was sitting in which seat which delayed the pushback process. Another issue is that compared to other airlines baggage took forever to arrive at destination."

Pros: "Paid seat was comfortable, entertainment was great"
Cons: "The elder gentleman was very rude throughout the flight. Paid for front row seat mostly due to covid and he made us seat and wait for people that had a connection flight to exit the plane all the way from the end of the aircraft defeating the purpose of me buying the front row seat at $65 which was more than the seat was worth. The way the crew asked was was very rude because he stated if we stand up he would keep the door closed. I understand about the passengers with connection flight but its Jetblue responsibility to get these people to their connection but it shouldn’t jeopardize me."

Cons: "Better snacks"

Pros: "Moving seats to a less crowded seat."
Cons: "There was no empty middle seat and a pretty full flight. Only 2-3 movie options. Old plane with small screen."

Pros: "Free wifi"

Pros: "given the current situation here and around the world, the crew is doing their best which is very good."
Cons: "sanitizer at the waiting area before boarding, maintain the social distancing when board and existing, insist that it must be followed, disembark row after row"

Cons: "A working entertainment system. Old and no operative!"

Pros: "Yes"
Cons: "Good"

Cons: "."

Cons: "The delay was almost unbearable"

Pros: "Horrible"
Cons: "Everything, for example being on time"

Pros: "Los asientos amplios"
Cons: "The snack bar, Couoh he better"

Cons: "At the airport we are still waiting for our luggage almost an hour"

Pros: "excellent free snacks and nice water!"

Pros: "The flight crew was very nice"
Cons: "The fact that I was 3 minutes late to check my bag (due to a line and walking to the wrong counter the first time) and they would not allow me to go on my original flight and route my bag on another flight. This resulted in me and my bag getting pushed on two new flights and my overall travel time going from 4.5 hrs to 11 hrs which with a 15 month old is an eternity. Many other airlines will allow you to make exceptions when checking in late (I was still nearly 40 minutes prior to flight departure) and let me still check a bag OR allow me and my baby to stay on the same flight without the bag."

Pros: "I liked the prices for the airfare"
Cons: "Boarding didn’t start until probably 10:30 or so. Flight was supposed to leave at 10:20, but there was a broken seat or something that needed to be repaired."

Pros: "Captain ended up being a good pilot with a very smooth landing,"
Cons: "Our flight was delayed 2 hours because the crew was comprised of members from flights delayed by the snowstorm. Even though gate attendants knew they were on their way, attendants refused to let us board until the crew was all on board. Then we had to wait some more....... Also they were lax on pre-boarding announcements, not letting families with children on first. And waiting until each group was fully boarded before announcing the next. Plus the enunciation of various announcements was difficult to understand and/or way too fast. It wasn't funny."

Pros: "Crew was nice and the flight was fine"
Cons: "I was quite shocked that the seat I had originally been put in the head phone jack and The Wholearea where the channel changes was falling apart. I was able to switch seats due to flight being not full but that would be annoying. I also was weirded out that they did not ha e touch screens. In general the plane just seemed old and dirty to me."

Pros: "The plane that the rerouted to replace the original plane was very comfortable. The email updates where better then the information at the gate. Normally, I enjoy flying JetBlue however, this weekend's round trip was disappointing. My 1st flight was delayed about 5 hours and the return flight was delayed as well."
Cons: "The long delay and limited snacks. (After that long delay) The incident on the plane- the passengers had to take action and not the flight attends when a passenger threaten by another passenger. A good Samaritan came to the woman's aid and ensure she was safe by switching her seat. Prior to this, another passenger had to use her call button to try to notify the flight attends because the woman was unable to. (That was her second attempt to notify the attendants). I am unclear to why her first attempt to change seats was not taken under consideration by the flight attended. The alleged passenger was clearly intoxicated and had fallen on the women. The flight attends did intervened after the flight landed at FLL. The woman was detained on the plane along with the alleged passenger. Once again, I am not sure if that was wise. The woman could have been taken off the plane safely and quested at the gate at a safe distance. The alleged passenger was too intoxicated to comply with the flight attends requests to disembark the plan. I would have liked for the JetBlue flight attends to be more proactive or at the very least to keep an eye on the situation to ensure it did not escalate. This all could have been avoided if the woman's 1st request to change her seat to one of the many available seats was granted. Better ye,t for this alleged passenger to have never been able to board the plane in his condition. It was physically noticeable and the surrounding passengers stated they could smell the alcohol on him. Disappointed!"

Pros: "I loved that the pilot on my first flight introduced himself and staff to the customers prior to loading the plane. Everyone was very welcoming and friendly. The leg-room! The leg room was a great surprise. No hassle with bags. Great snacks, wi-fi and movies for FREE! I was so tickled. I've never flown JetBlue. I thought it was just another low-cost airline that makes you pay for everything , what a nice surprise! I immediately gave you a shout-out on my facebook account. Best flight experience I've had in a long time. Thank you."

Pros: "Nothing really."
Cons: "1. Forced to check carry on because of a pocket in the front when other passengers were allowed to bring actual suitcases which were taken right before boarding. Apparently JetBlue has a quota to meet as to how many people they charge for carry on luggage. 2. Refused to allow me to request my seat ahead of time to try and charge a $50 fee for an upgraded seat, even though by purchasing a ticket, I am guaranteed a seat on the plane. 3. Late once again. So far every flight taken by JetBlue this year has been late. My only on time flight this year has been with Delta. I do believe they are the new Spirit Airlines in disguise. This airline has been moved to the bottom of my list. I may take them once more but it depends on how many points I have with them, if it's enough to cover a free trip. If it doesn't, I will forfeit as the aggravation and nasty behaviour at the check in counter especially at LaGuardia is too much to take. They are also every discriminatory at that airport also, especially the people who work at JetBlue. I have to take responsibility for keep trying. It the same as beating a dead horse and expecting it to get up and run."

Pros: "They didn’t make me check my carry-on even though full flight. Other airlines almost always do. Began boarding exactly when they said they would."
Cons: "First attempt to check im at kiosk failed. Was told to see an agent. Ignored that command made another attempt at kiosk and was able to get BP. The brag about their free wifi at every seat but it didn’t work. Can’t complain tho because seat back video screen had plenty of other entertainment."

Pros: "I appreciated the in flight entertainment, the eye mask and ear plugs."
Cons: "The seats were horribly uncomfortable. The controls for the screen are on the arm rest, where they get inadvertently pushed. Would have liked another beverage service on a flight that long."

Pros: "Easy boarding, friendly staff, nice choice of snacks and beverages. The JetBlue app is very useful."
Cons: "My in flight entertainment never worked. All I had available to look at was the JetBlue commercial channel showing me all of the entertainment I wasn’t able to watch. Not even the live view map worked. One of the attendants said something about resetting the system but I didn’t notice a change. I said something to one of the attendants a little later and she tried doing a reset again, but still no success. I could see other screens working fine and people were watching various programs while I just stared at a static map of the continental United States. Oh well, at least I was able to stream Netflix because of the free inflight WiFi."

Pros: "Nothing"
Cons: "I came to the airport 11:30am asked to rebook for earlier flight which wasn’t possible unless 75$ charged. I decided to wait till 4:16pm departure that ended being 3:50 am the next day. Meanwhile it took several hours to receive water and pretzels, pizza finally came after 9 hr wait(which gave me heartburn). Ground crew disorganized feeding us excuses of weather (wx) which initially was a landing gear problem for first 1.5 hr delay then again WX and ATC not assigning a route(while other airlines departing no problem) then crew timed out then no plane & again waiting for crew...Seriously? What a management!!! Reading comments below this keeps repeating however this was about 13 hours delay. This company should quit!"

Pros: "The light snack was adequate. My husband is a big guy and sometimes has issues flying due to size, found seats to be comfortable. Also, Jetblue gave us us a $50 credit for the inconvenience."
Cons: "We left half an hour late. Also, was stuck on the tarmac for 2 hours due to thunder and lightening storm with a screaming child on board. Howeverer, weather is not Jetblue's fault."

Cons: "I didn't like it at all, Jetbule should had find another airline to take me so I can arrive at around the same time , not just with the flights they offer but I should be able to get into another airline too"

Pros: "Flight attendants were very friendly, and the TV's were working on the flight (did not on the flight from FLL/EWR)."
Cons: "Booked this flight to get a ride home, and in time for dinner with family. Flight was delayed 50 min. because of a delay in the arrival of the plane (not weather). During boarding process they were allowing people to get up and move around before takeoff, delaying over another 10min. When we finally arrived at 9:10 to the gate, another plane was at the gate and we did not get into the gate until 9:25. Thus, by the time the flight arrived I needed to get other transportation, cost me $25 and additional 30min. waiting for ride. This resulted in getting me home almost 2 hours late. Additional feedback: I book an aisle seat because I like being able to lift the arm on the outside, not available on this flight. I don't recall the plug for the headphones being down so far in the arm rest, thus struggled to find the plug."

Cons: "The boarding was a shitshow because nothing was done to prevent people from taking all of the overhead compartment room, so by the time my group boarded, there was no room. But, people were still trying and so that backed the line way up from 1/2 way into the plane all the way out the plane and IN SPITE OF MY REPEATED ATTEMPTS TO GET THE FLIGHT CREW TO ASSIST AND CLEAN UP THIS PILE OF HUMANITY, THEY DID NOTHING!!! They forced me to gate checked my carry on bag (no checked bag) and did not tell me I would not get it back AT the plane and had to go out through security to get it at the baggage claim and come back in through security and because of that incompetence I MISSED MY CONNECTION AND WAS STRANDED IN FLL OVERNIGHT. After the front desk continuously trying to explain to me how it was my fault some how, I HAD TO PURCHASE A SEPARATE TICKET ON A DIFFERENT AIRLINE OUT OF MIA AT 5AM TO MAKE THE WEDDING!!!! This is beyond unacceptable and as someone that travels for work and stays roughly 100 nights a year in hotels, I WILL NEVER ALLOW YOUR COMPANY TO BE ABLE TO PUT ME IN THIS SITUATION AGAIN!!!!"

Pros: "What did I like? Well, I liked arriving at my destination, though getting there on Jet Blue was unpleasant."
Cons: "Stressful due to delays, disorganization, lack of communication, developing-world style of service."

Pros: "Every single employee I interacted with was awesome."
Cons: "Over 5 hours in delay due to a maintenance issue. Problem wasn't discovered overnight when it was parked. Wasn't discovered until the next day. Had to wait for the delivery of a specific part and install it. I'm all for planes not breaking upon reentry, but the fact that the two flights were both subsequently delayed 4-5 hours each instead of bringing in a sub plane was inconsiderate. Now I've got a long drive home and I'll only get an hour of sleep before a 14-hour work day. So thanks for that, JetBlue"

Cons: "Boarding time and crew was slowest ever?!!!"

Pros: "I like the fact that Jetblue handled the on boarding ot the passengers fast and efficiently starting with preferred riders, then going from the rear of the plane and moving forward. They also realized the plane was full so offered customers the free option of checking a bag in cargo. I would have preferred if they advised customers before checking through security of this option as I would have taken it rather than discard with some bottled products. The entertainment video was great on board, they offered free beverages and snacks. The crew moved through the aisle fast and efficiently when dispersing the food, and again when collect the refuse. While we had a little turbulence, the flight was uneventful and the pilot handled the landing very well. Departing the plane was also fast and efficient, although takes time because the plane was full. Overall, I was impressed with JetBlue, and their flight team."
Cons: "I thought that although comfortable, the chairs and fabric were obviously well worn and definitely needed upgrading. I also noticed that the chair head area didn't have a removable sanitary cover, which I thought should be there considering the number and frequency of change overs per seat on these flights. This is necessary to promote sanitary and comfortable conditions."

Pros: "The crew was exceptional, going out of their way to find spots for the few people left who still had carry on baggage. They tried very hard to make sure everyone had their luggage with them, which I thought was very nice as I have not seen that in any other airplane. They were also very polite and generous with the snacks and drinks, and came around multiple times with garbage bags."
Cons: "The plane itself was incredibly old and the seats were worn down with marks and smudges. It smelled quite bad but at least the TV's still worked."

"All perfect"

Pros: "The cabin was clean and the crew was friendly."
Cons: "Better snacks. Chips or mini cheese platter"

Cons: "Excellent experience during covid times."

Cons: "Boarding crew not very friendly"

Pros: "Quick boarding process! Everything was on time as estimated."

Pros: "The entertainment"
Cons: "Departure times"

Pros: "The crew was amazing"
Cons: "Other travellers where rude"

Cons: "Just hate the super smaller seats and the reduced spaces everywhere"

Pros: "The crew was amazing, the seats were super comfortable, entertainment was great, lots of movies to choose from. Also they handed out a lot of great snacks"

Cons: "The delay was totally unexpected and frustrating particularly when no bad weather around!"

Pros: "The crew was amazing. My seat was comfortable."
Cons: "The plane was delayed. It arrived over 25 minutes after it was originally scheduled to."

Cons: "Flight was delayed due to crew not being available."

Pros: "While biased since I was in First class, everything was enjoyable and as expected of a first class experience. The free Wi-Fi on this flight made it extra special- can’t wait until its standard on all flights!!"
Cons: "Only real complaint is that Delta doesn’t seem to restrict size of bags taken as carry on and the time wasted but some trying to squeeze their obviously oversized bags into overhead compartments is painful."

Cons: "Passengers should have the option to ask for additional snacks."

Pros: "Crew was friendly and graciously got the hot tea I wanted."

Cons: "Everything was good!"

Cons: "I understand when weather is rough not moving the beverage carts but a small bottle of water would be appreciated."

Pros: "We had purchased economy tickets and got assigned seats that were not next to each other. As we were boarding the ticket person gave us a new seat assignment closer to the front and next to each other – we really appreciated and liked it. Makes me want to fly Delta again!"

Pros: "Being in First Class"
Cons: "Heavier food selection would be appreciated."

Cons: "Seats were a little tight."

Cons: "we began the boarding process late, which can be understandable, although the plane was there pretty early. Once the boarding began, someone, I presume the gate agent, essentially gave a countdown to hhow many minutes were left until the flight could have an "on time departure". I travel nearly every week so I value being on time. However, a minute by minute call to hurry up on a flight that was sold out was over the top. There was mumbling among the passengers, to the point of someone joking "Free cookies and water if we make it on time?" Just a bad gate experience, but bad enough that peopoe were commenting, and I waited for someone from the cockpit to del\part so I could mention it to them."

Pros: "Attentive and friendly crew, great entertainment system"
Cons: "Flight left late due to problem with cleaning crew, seats are uncomfortable, snacks were stale."

Pros: "Chairs was comfortable"
Cons: "I had a kid kicking my chair the whole flight."

Pros: "On time."

Cons: "Friday when I supposed to depart at 7:21 am my flight was delayed to 6:00 pm and yesterday when I supposed to depart from New York at 7:21 pm my flight was delayed until 11:20 pm was horrible! I never again i would took Delta because I call a day before my departure to see if they would help me changing my flight by morning and they couldn’t they told me that i have to pay $300 dollars."

Pros: "Everything in 1 class"
Cons: "Nothing"

Pros: "Snacks and drinks were yummy and very appreciated. Entertainment was great. Tons of shows and movies and all for free. There was also free iMessage only WiFi which was enjoyed while messaging friends and loved ones while in the air."
Cons: "For the amount of passengers boarding, they started the boarding process way too late which resulting in a delay taking off. The entire boarding process felt sloppy, disorganized, and hectic. They allowed passengers to board that were seated at the end of the plane while some 1 was boarding, causing tons of congestion. The boarding process was the slowest I have ever experienced in all the flights I’ve been on. The crew was ok, but slightly snappy/rude like typical New Yorkers. The flight from ft. Lauderdale to New York was much more pleasant."

Pros: "Quick, safe flight. Very good pilot."
Cons: "In flight entertainment did not work at all during the 2.5 hour flight. Was very disappointed."

Pros: "I like Delta's onboard entertainment, Delta Studio. I also like that I can use wifi messaging onboard. The flight attendants did an excellent job as usual. I was in First Class so that was nice. I like the ice cream for dessert. I like the snack variety in First Class."
Cons: "For first class the seat pitch is not great. I had a steak, it was dry. The rest of the meal was OK."

Pros: "Early arrival!"
Cons: "Didn’t know that I didn’t have a window on the row I was on"

Cons: "When the passenger in front reclines their seat it was in my face The legroom wasn’t terrible but I had a hard time even reading since it was so close"

Cons: "The two hour delay"

Pros: "Aircraft appeared to be brand new"

Pros: "I always enjoy my flights on Delta the staff members are always pleasant and helpful, not to mention a smooth flight. :)"

Pros: "Staff"
Cons: "I was not aware, when I picked my seat, that we were ahead of the Emergency Exit. My seat was extremely uncomfortable."

Pros: "Delta made sure my husband and I had seats together and my husband was thrilled to have a window seat. We took off and arrived earlier than scheduled."
Cons: "Everything was perfect. Nothing negative to report."

Pros: "New Plane - super roomy great selections of movies to watch for free on the TV!"

Pros: "We made it safe."
Cons: "The constant delays. And nothing was done about it. Not even we're sorry. Here's a voucher. Or here's something on us due to the circumstances."

Pros: "Delta Comfort seats"
Cons: "Delta employee who drive shuttle to connection stopped to drop off a passenger and proceed to chat w other workers thereby getting me to my gate late and missing my connection and getting me to Florida almost 3 hours later than planned. Agents at desk in JFK were rude. There was another Delta employee also on the shuttle who was the only one who seemed to show concern. He alerted the driver, called the boarding gate and led me to it."

Cons: "Out of all the airlines I have flown, this was quite disorganized in my opinion. The fact that I was not able to select a seat, nor did I have one assigned to me until prior to an hour before boarding, gave me a bit of anxiety. I don't think it's fair to take away this option to those that get the "cheap, standard" tickets."

Cons: "Amazing"

Pros: "Overall it was good"

Pros: "When I was finally able to get on a later flight this was a very good one"
Cons: "The cancellation of original flight was stressful as I had a wedding to attend and the long delay and subsequent cancellation of original flight prevented me from it. Further, I was forced to get local transport after arrival in FLL, since I missed my ride altogether."

Cons: "Completely threw our afternoon plans and next day on their head because of the flight delays. Not cool."

Cons: "Flying from Sydney Australia and this being the final segment, Delta lost my luggage with no explanation as to why. It made it around the world only to get lost on the shortest segment. A real pain after 21 hours of flying to be delayed late at night by airline. No offer for compensation."

Pros: "Many passengers did not have seat assignments and we also ran out of over head storage resulting in many additional bags to be checked at the gate(mine included) but the crew and staff at the desk inside laguardia work quickly and efficiently to get everyone boarded and we ended up landing 15 minutes early."
Cons: "Seating was extremely cramped and the in flight wifi quality was poor, couldn't even watch an hour long movie (on a 2+ hour flight) because of the amount of buffering."

Pros: "The new plane was great. TV's on each seat back w/ great entertainment options"
Cons: "Flight was scheduled to leave early, the plane arrived, but they couldn't turn the plane around fast enough. We left the gat late, then pilot said we would still be arriving half an hour early. We arrived about 45 minutes late, and that was a problem because our connecting flight was due to depart now in 15 minutes. Lightning forced the airport to shutdown, which was great, we had a chance to catch our flight, but we were stuck in the airplane, and we couldn't get to our gate until the all-clear. I know this is not Delta's fault, but they did arrive quite late on a flight that, according to them, would be early. They also never communicated to the other flight that there were several passengers catching that connection. So by the time we had ran to catch our connection they had closed the ramp. Lightning hit again, and they shutdown the airport once again, so the airplane was still at the gate for about an hour, and they did not allow the 20+ passengers to board that plane, which was right there. So frustrating. The only thing that saved it was that our new flight was the new airbus, and although it left an hour and a half later, the comfort level was phenomenal."

Pros: "Really surprised to see that Deltas new 737's had free in seat entertainment."
Cons: "Boarding was a little awkward."

Pros: "flight itself was fine"
Cons: "When we arrived in LGA, the luggage conveyor belt was broken and luggage was piled up and driven to another terminal. As a result half of our luggage did not arrive on our flight but arrived on subsequent flight. However, one bag was nowhere to be found and Delta staff could not clarify the issue. They did find it next day and delivered to the FLL airport, but we had to get a cab and go to the airport to pick-up as we could not take a chance of it not making it to us before the cruise departure. I am extremely disappointed"

Cons: "There was no dinner service in first class!"

"I like this aircraft. There is good entertainment choices and WiFi. The main dish was surprisingly good."

"seat 3F broken in terms of recline, embarrassing for first class"

"Stingy"

"Crew was nice and accommodating, but someone failed to inspect the plane before the passengers got on and we ended up deplaning and changing planes when this could have been avoided."

"Nothing everything was very good🙌🏻"

"I had my 2 year old and hate checked my stroller and when I got to Miami there was no crew to bring it up they told me so I had to carry a sleeping child and my carry on along with my making sure my 5 year old was with me. Then my stroller wasn’t even with my bags it was on a domestic arrivals. Horrible experience."

"Flight was delayed by one hour, then another 1/2 hour then cancelled and changed till the next day. We were not allowed to get our luggage & put up in a dirty hotel. I had cockroaches in the bathroom. When I finally arrived home…i noticed the airline had damaged the zipper on my suitcase. An awful awful trip thanks to American Airlines."

"Given Covid protocols, it is still baffling to me how these planes can be so overcrowded. But the flight in general was okay."

"Once we got on the flight everything was fine. The first leg of our flight was delayed 3 times but American sent us emails allowing us to chose a new itinerary."

Pros: "The seats and plane condition were fine, however the crew was swearing and unprofessional."
Cons: "No snacks available."

"Delayed 1 h 40 mins"

Pros: "The crew was amazing and very personable!"

Pros: "Boarded easy"
Cons: "Not making me miss my connecting flight home by refueling on Nassau for over 2 hours"

Pros: "Very nice crew."

Pros: "The crew was amazing and we arrived early! It was the perfect flight!"

Pros: "Yes"

Cons: "Very friendly and safe staff"

Pros: "Flight 1751 Miami to Cleveland 1/11/21. Flight attendants did not enforce mask policy! Family of four sick sneezing, coughing, short of breath. The fathers mask was down the entire flight. Even when the flight attendants picked up the trash. They were informed after the flight they did not comply with CDC, Department of health, and state policies. Their response was “ I made announcements overhead. Didn’t you hear?”. Appalling endangering customers and disregarding Federal, State, and local policies."
Cons: "People promoting safety and doing their job."

Cons: "Very full flight when covid cases are at all time highs. Not possible to social distance in these conditions."

Pros: "Crew was very nice and helpful"
Cons: "It would be really nice and good for the environment to utilize less plastic bags and find ways to recycle more. When I think of the amount of plastic used in every flight I cringe knowing where all that plastic would end up."

Pros: "Excellent plane from comfort to entertainment."

Cons: "Full flight"

Pros: "Flight"
Cons: "Boarding"

Pros: "yes"
Cons: "nothing"

Pros: "The pilot did a great job navigating around the bad weather and the landing was amazing, I barely felt anything! Thank you to them and the flight attendants!"
Cons: "Nothing"

Pros: "Flight was so smooth"
Cons: "Nothing"

Pros: "Crew were exceptional!!! Organizing the passengers and make the arrangements to meet the requirements of social distance. Bravo!!!"
Cons: "Cookies had a very bad taste. Water was perfect!"

Pros: "The crew was respectful and friendly, the seat was comfortable"

Cons: "People seated in front of me disregarded wearing their mask during the flight."

Cons: "The connection in Miami didn’t happen - the flights crew on the ORLANDO yo to Miami flight were rude and unhelpful - the plane sat in the tarmac waiting for a gate so flight arrived 15 minutes before planned departure - we inquired as to whether the plane would be held - response- despite having internet access was “ I don’t know “ you’ll have to check with gate agent - oh and by the way the flight attendant was virtually laying on the front seats - she as grossly obese and was so large as he walked the aisles she would hit passengers every time she turned around - we ran to the gate arriving 8 minutes before departure - gate was shut two gate agents were reading social media posts on their phones - we inquired about the flight - the gate agent said “ you missed the flight “ and then sat down and continued on her phone - the other one at least looked up and told us where to them go for assistance - eventually we were assisted and offferd 1 to wait u til the next day to go or to go through London - we took the London option. 1. I was informed by anAA employee they the connection is frequently missed due to similar problems. 2. Flight attendants and gate agents will bankrupt the airline with their horrible attitude. - they should be fired."

Cons: "the flight was delayed 5 hours due to maintenance. The captain had to finally, after several hours, come to the boarding area to inform all of us that there was problem that was not communicated correctly so we then had to wait an additional 2.5 hours more on top of the original 2.5 hour delay for the two certified mechanics on St. Croix to attest that the plane could fly. No one asked them to come earlier, so we waited for pretty much five (5) hours. We were promised meals and hotel in Miami. the Miami American Airlines service desk told us, sorry, there's so many people, we could not be accommodated. This is outrageous, and I want my money back. I paid for 4 people on that flight and we were treated horribly. On top of that....Cheapoair, representative from whom I bought the tickets, sold me tickets without my understanding that we only had 41 minutes to get off the original flight from Christiansted find the next flight and board it. We never would have made it. Final point, the Cheapoair guy who sold me the tickets charged me about 500 dollars more than what he said the cost was. He quoted and said "all in" 1150 per ticket (I bought 4 tickets). He then charged me nearly 5300 Again this is outrageous and a complete sham. I demand to be compensated for this."

Pros: "I flew business class for this trip and loved the leg room!! Having frequently flown coach class on these overseas flights, I have a hard time folding my long legs into the cramped seats and arriving rested and in good humor. I can say unequivocally that the flight attendants give you much more personalized attention in business class. I didn't have to, but I preordered my meals and that info was registered, and that way I got what I wanted. I also made use of the Admirals Clubs during layovers."

Pros: "Generally, the stewardess are new (slow service), but very kind and considerate."
Cons: "I take this flight quite a lot. These comments are for this flight (MIA/MSP) - but not necessarily only for this exact flight that I took on 10/1. To be clear - the crew says "this is not AA", it is Republic Airlines". Well, they must think of themselves very poorly. Their food in first class is always changing - oh, I meant only the names for the same exact meal change. "Grilled Chicken with Couscous", "Grilled Chicken with Risotto", etc.. - all cold meals as they do not have an oven/microwave? on the plane. They are charging first class international prices for economy domestic service. For this amount of money, they should have better meals and a more modern airplane. The first class is always freezing (even in summer) while the rear cabin where the crew stays when not working, is hot. So if they make the first class happy with the correct temperature, they cook in the back. I have also observed more people than usual coughing and getting colds - both ways - than any of the other flights I take regularly (over 115,000 miles on AA this year). I would suggest that AA make it clear that Republic must offer better service to their customers - especially for the large airfares they are receiving."

Pros: "Bed was "sleep-able""
Cons: "Going the food was so ordinary and right after dinner crew kinda disappeared, got to get everything for yourself, even remove glasses with liquid during turbulence. Booked with BA but it was operated by AA. Never again, Coming back the food was better but was told they were out of fish, my husband on the other side of me was told they were out of chicken. when questioned, got a dumb answer. ran out of wine (red&White) Spain & France on a day flight & told us they have no control. Service sucks, except 1 nice fellow, who apologized. 6 bottles for 36 passengers. 1 crew had cold towel around his neck sitting, 1 doing crossword so we had to help ourselves. 1 crew saw something in the plane & screamed so hard woke up a sleeping pilot. 1 crew slept for 2 hrs and 1 watch TV for 1 hrs. NEVER VERY, IF I CAN AVOID IT, WILL I TRAVEL WITH AA. They own a lot of us more than an apology."

Pros: "The plane was not busy so services took about 5 minutes, everyone had 2 seats minimum and generally quiet. Had it been busy, it would have been different in that seats were not very wide, aisles very small, if the seat in front reclines and you don't, you can't see your screen and not a lot of space in general."
Cons: "If you want to select your seat, be prepared to pay £175 per flight. This is ridiculous! Second meal was a very bare bbq beef pie or sweet potato pie... On their own with nothing else and it arrived 30 minutes before we landed so very rushed. On a 9.5hr flight the 2nd meal needed to be an actual meal and come sooner than it did."

Pros: "Flight crew were very apologetic"
Cons: "Missed connecting flight from Miami. Only one flight per day. Had to take a flight to an alternative location, drive for an hour down the coast and take a ferry to my final destination."

Pros: "Nothing"
Cons: "AA cancel flights recurringly and has no ability to help their customers. Got I flight cancelled yesterday, and was move to another flight later (10:30pm) that supposed to leave ate (3:30pm). After several delays, they started boarding us at 1:00am, but the boarding process so messy and confuse, the plane couldn’t took off before 1:40 by 1 minute and they had to cancel the flight with 200 people inside the plane. An absurd! Flight was rescheduled to today at 10am and obviously took off 1h delayed because AA can't organize simple things to expedite the boarding process."

Pros: "I had to buy new clothes after lost bag and since bag had been lost twice during my trip, I was reluctant to check the bag. It was of size to cram into my carry on so I did that, but American staff demonstrated concern, had a sense of humor and helped me get a comfortable seat to sort of take some of the sting away. All that was great of them I was aware of being in an upgraded seat. No complaints, but it stung a little because I was deeply aware of the reinforcement of class. The small, extra comforts were wonderful and I wish everyone had them while risking their lives together over the ocean - especially the extra room At times, on the way over I felt a claustrophobic panic. But to stay positive, they were kiind, sympathetic, funny, sweet. I appreciate them."

Cons: "The original booked flight was about 12 hours before the rebooked flight. We got up at about 2:00 am to leave for the airport at 3:30 am for a 6:30 am flight. We were all packed and booked our ride and shuttinlpg down the computer at the last minute when we noticed an mail after midnight telling us the flight was cancelled. We called and were told there was nothing they could do, due to connections and this was entirely their fault. Approximately 12 hours later we took a “red eye” thus arriving a day late for our hotel and car reservations. We were charged baggage fees and not sure if our priority boarding will be refunded."

Pros: "On time. Was able to sleep through much of what was likely an annoying flight because there was no personal entertainment--the tiny screens overhead would have been impossible to see and they were showing a movie that was lame. It seemed anachronistic."
Cons: "At the Lima gate they made each passenger open their carryon and submit to a secondary inspection to confiscate all water we bought past security. No warning was given about this. I had paid airport prices for water to bring onto the plane and then had to surrender it at the gate. Of course in economy class they will not give you water or attention until you are at cruising altitude. More than one flight attendant did not smile and one was actually rude in spite of my attempts to be kind and smile. Except for one friendly person at check-in kiosk, bad service overall. They do not have personal entertainment systems, and it was like going back in time with the tiny screens you cannot see, playing a movie you either watch it or not."

Cons: "My flight from SFO to Miami was delayed so I missed my connection to Rio and now I’m NYC on my birthday instead of my final destination. The flight status was changed 7 times. And AA said they would get my bag off but they did not and now I have to wait at JFK and hope it got rerouted here. And if it didn’t to hope it can on another flight before I hopefully actually get on a flight for Rio. Nobody has comped me for losing a day in Rio and for my hotel room. And this has been the worst flight exeperience or my life which unfortunately landed on my birthday. One I’ll remember in a sad and bad way. American Airlines refused to compensate me because I got my tickets via Kayak and I haven’t been able to find a number to complain to a Kayak agent whom I sure would say I had to contact American Airlines and nobody would help or take responsilvitu for this disaster."

Pros: "The planes were on time. On our way down to Cozumel. The pilot let me 4-year-old son see the cockpit. Which was AWESOME, they were great As well as the flight crew on the way down. The trip down was terrific, If AA had this level of service all the time I would fly with them all the time."
Cons: "The trip home was more of what i expected from AA. The check-in process was slow and i was overcharged for my bike, On the way down it was $25 the same price as previous AA flights, On other airlines, it also just counts as a piece of luggage. On the way home i was charged $150 oversized luggage, yet it was <50 lbs and within the size limits. The flight crew was not overall friendly. Very business like and not warm at all. If they were a restaurant i would not be returning. The locks on my bike case were both broken off. the case was not locked. Nor was this done by TSA as they would have left a note as they have previously done."

Pros: "The seats were comfortable and the boarding process was very well organized."
Cons: "The plane had a very good entertainment system with a lot of good movies, but the flight had no earphones available, so only the passengers that had their own ear/headphones could use it. Other than that, the flight attendants were not kind in any way and items present in the onboard menu, were not available, as I asked for Pringles and there was none. I did not see anybody eating some food in this flight, other than the mini pretzels served. How a 3hour flight arriving at 09 PM, had no food onboard?"

Pros: "Plane was cleaner than most. Not freezing cold like almost all other flights"
Cons: "Paid for upgrade that wasn't great. Next class down was just as good. AWFUL FOOD!! Worst I have ever had. HATE the new seat design. Cant lean against the window because of the gap. My purse fell through the gap onto the floor behind my seat. Had to ask the person behind me 3 times to please hand it back to me. The armrest doesnt go up which helps at times getting in and out. It is a large uncomfortable impediment. The remotes were all over the place, down in the seat, on the floor. No one could find the plug in for the headphones. It is in the most ridiculous place!"

Cons: "No movies or other entertainment that I could find"

Pros: "Tiny airplane but single flght crew managed my and from what I could see fellow passengers needs commendably. Whilst I didn't like needing to hand in my carry on (without much warning so I didn't have time to pull out a magazine to read) on the plus side it was stored well as my suit carrier came out unscathed and you get your bags curb side as soon as the plane lands so you don't have to wait for the rest of the bags to unload."
Cons: "Because the airplane is so small there is not much room to move in the aisle (thankfully most people just sat down for the short flight), also you have to hand in your carry on baggage so that it is stored with the main bags."

Pros: "Nice Jet."
Cons: "During boarding, we were pulled out of the line. The attendant that diverted us did not explain why he diverted us. Our boarding passes were printed by our hotel as were many others that we saw. We went to a desk where another individual started asking question about our life and where we were going. Still, no one thought it was necessary to explain what part of the process or what exactly is going on. The man that diverted us, I'll bet, does not have reasons or any idea why he diverted us. I hate to think that he did it because we were Black Americans."

Pros: "honestly, all I can say is that I like that I arrived...? eventually? four and a half hours later than we were promised, despite the beautiful weather?"
Cons: "I didn't like that American Airlines had not staffed our flight, so we waited for 4.5 hours for a flight attendant who would be able to complete the flight crew so we could leave. They kept delaying the flight, 5 minutes at a time, for 4.5 hours. It flew out of LGA, it was a 9pm flight. The airport food sources were closed, and AA kept us until 1am-- no food, no internet, and, because LGA has terrible cell reception, no phone service. Once we got on the plane, everyone was really hungry, and the plane had no snacks. No entertainment because the TV system was broken. It was just a miserable experience. I regret trying to save $20 by booking that flight. I have had nothing but terrile experiences on American Airlines-- NEVER AGAIN."

Pros: "New regional jet Efficient boarding"

Cons: "I never experienced the flight because I wasn't given a seat. The airline oversold the flight and I never got to go. I missed my once in a lifetime experience because the airline is greedy at my (and other people's) expense. I missed out on a priceless experience. Not only that, the bag that I checked did not make it off the flight so I remained in DC while my bag went to Medellin. I had to purchase new toiletries and had to make arrangements to get back to the airport. As of now, I do not plan on choosing American Airline nor LATAM for my future flights."