Pros: "Everything was easy"
Cons: "No entertainment no WiFi. Lots of angry people about that."
Pros: "Good crew"
Cons: "My tv monitor did not work."
Cons: "My comments for the Charlotte flight were supposed to be for the flight to San Diego. Boston to Charlotte is too short for there to be any issue."
Pros: "I like when they dim the lights so I could sleep"
Cons: "Flight attendant was rude, I was too tired to deal with her attitude"
Pros: "The meals on Japan Airlines (JAL) were delicious!"
Cons: "Fukuoka and Narita airports had terminals that weren’t connected by a train or even an indoor path. It was covered but it was cold in Narita and Fukuoka required a slow shuttle."
Cons: "Had to buy another ticket"
Pros: "Price was reasonable"
Cons: "Delay in boarding was over an hour"
Cons: "difficult connecting to wifi."
Pros: "Economy passengers treated well"
Cons: "Your survey app"
Pros: "Love the entertainment system, watched a movie and was able to charge my phone too"
Cons: "Gate the boarding process but that's about it"
Pros: "TV screen in back rest was nice"
Cons: "See comments above"
Pros: "Quick and painless flight"
Cons: "The crew was rude."
Pros: "Flight crew was great and made the flight that more memoriable ."
Pros: "Quick easy flight"
Cons: "The terminal was a long way from the main terminal and accessible only by shuttle bus. Also we had to re-check our bags following our first leg flight and subsequently couldn't change our flights to an earlier departure."
Pros: "An open seat next to me"
Pros: "Everything was great!"
Pros: "Great flight"
Cons: "No food"
Cons: "Flight was delayed 35 minutes. No reason given."
Pros: "Flight was on time"
Cons: "No individual movie screens and no way to connect to the one movie on the flip down screen since I didn't have the American Airlines app."
Cons: "Unbelievably poor customer support. They accidentally canceled my flight and when I tried to retrieve my seat back, the lady was taking it as somebody else problem... If the AA was the one made an error of canceling my seat, I wished they would show at least an attitude of taking responsibility to fix the problem."
Pros: "Short flight"
Cons: "Numerous delays."
Pros: "Quick and easy thanks"
Pros: "Tons of entertainment options, friendly crew, flight was on time"
Cons: "My seat was not clean"
Pros: "Staff on the plane was pleasant."
Cons: "When I checked in I wasn't given a seat assignment. I had to wait until I got to the gate."
Pros: "Ok boarding, ok service, ok flight"
Cons: "We were delayed for about 1hr without any explanation or apology. Thank goodness i didn't have a connecting flight."
Cons: "Terribly uncomfortable seats"
Pros: "Friendly flight crew."
Cons: "Flight was cancelled and was rebooked the following day. Plane arrived to my destination 25 minutes late."
Pros: "Roomy aisle seat"
Pros: "No much"
Cons: "Aircraft is small, boarding is a mad dash to the plane"
Cons: "We missed our connection because of American Airlines incompetence. That being said the flight itself was ok."
Cons: "Could not read paper when passenger in front reclined seat. No space between rows."
Cons: "Took my bag for no reason, I flew there with it."
Cons: "Missed Connection."
Cons: "AA canceled my flight my kids who live 4 hours away from San Diego drove that distance to pick me up yesterday, we got a hotel room for the canceled flight but they ended up paying $200 for the night. AA did not let us know thr flight was canceled until late last night."
Pros: "Smooth boarding"
Cons: "No entertainment"
Pros: "SEATS IN FIRST CLASS WERE EXCELLENT WITH MANY PERKS."
Cons: "DELAYS IN BOARDING. Almost 2hrs"
Cons: "It did not happen! Had to taxi to Austin!"
Cons: "1 hour late. And when the pilot made announcements during the movie it would not pause. We missed parts of the movie. It was annoying."
Pros: "Quick flight, stewardesses still offered complimentary drinks, a/c worked well."
Cons: "I'm still waiting for my 10 pm flight and it's almost 2am."
Pros: "Aircraft was safe, clean and good media selection with power-outlets for mobile device. Good updates from the pilot and crew."
Cons: "No free wifi. Crew was late which delayed the flight. No Admirals Club access for AMX Plat card holders."
Pros: "Fast shuttle to our hotel"
Pros: "The crew was the best"
Cons: "Wish I had a movie to watch"
Pros: "Wanted more polite crew"
Cons: "The lady was rude need more skills"