Cons: "Informing that the flight would delayed by three hours ahead of time would have been amazing. Instead of extending the delayed time every 45 min making us miss all the other opportunities to fly out"
Pros: "The agent at the bag drop was very helpful. We had two reservations and she took the extra step to call someone and helped check our luggage all the way to destination. Thanks for the wonderful service. Flight attendants were all smiling and very friendly. A very special treat that we got two snacks each which were very much appreciated as it was an early morning flight and we didn't get a chance to get breakfasts."
Pros: "Crew is always friendly"
Cons: "Aircraft broke, had to route me to an additional three stops just to get me home and through the night. Also, still unsure of where my checked baggage is."
Cons: "After my flight was delayed for over 3 hrs - the counter clerk was rude and unhelpful. She felt it was appropriate for her to flick the customer service phone number in front of my teenage daughters. I would say avoid Delta!"
Cons: "Plane had to divert from Salt-Lake City due to a storm. My son 17 years old traveling alone once in Salt-Lake City should have been given priority for an overnight stay instead of sleeping on an airport bench! Dinner + Breakfast vouchers would also have been nice compared to the 15$ food voucher..."
Pros: "Crew was great."
Cons: "Couldn’t hear/understand the pilot"
Cons: "Plane left without me because they don’t know how to put gas in the plane in Jackson"
Cons: "Confusion with shuttle to terminal 4"
Pros: "Priority boarding and on time"
Pros: "Had a great experience with Delta all around. Seating and crew were lovely, in flight entertainment was great. Overall, very pleasant experience and flight was on time."
Pros: "Lots of snacks and drink service"
Cons: "No electricity or tv or movies or WiFi"
Cons: "Plane was delayed 90 minutes due to late crew. Plane was very old, only outside bins held carryons."
Cons: "To many screaming kids"
Cons: "Nothing worked. Charging station. Tv. They charge for everything. Customer service is poor. I get Way more for my money flying a budget airline!"
Pros: "Newer plane. Friendly crew. Landed safely and on time."
Pros: "The Grand junction staff is always great."
Pros: "The crew, the food, the amount of beverages served"
Cons: "Leg room"
Pros: "Everything ran smoothly. No issues. Short flight. I was comfortable. The Biscoff and Ginger Ale was fine as always."
Cons: "No entertainment in the cheap seats. Free WiFi but I couldn’t connect to anything. But I had my Kindle..."
Pros: "Nice plane staff"
Cons: "Very hot airport. Having to load plane outside (hotter on tarmac). Then Delta being 3.50 hours late. Sitting in a hot airport for 6 hours. Not my idea of fun"
Pros: "Everything except the time of arrival."
Cons: "It was SO late; like 3 hours late."
Pros: "The exit row seat on this leg out of PHL to SLC did recline! No need for Delta Comfort+ unless you want to get off of the plane ... faster."
Cons: "For some reason, the pilot couldn't figure out how to adjust the cabin temperature for the first hour or so. This made the flight (and I was sitting in an exit row seat, right by the door which is usually cooler) uncomfortably hot and muggy. Food? No food. Thank goodness for Delta Lounge (even if it was the one in PHL). Just snacks make this a poor option for many. I don't know what is up, but the USB charger on the two monitors didn't work and neither did the outlet between the seats. And I have two different sets of cables "just in case" and they're the 3-in-1 so I can try to charge multiple devices (Apple, Android and Samsung) but nothing worked."
Cons: "I will make it my sole purpose to let everyone I know and review this on every site. Kayak messed up our flights so badly and then would not fix them. I spent 4 hours being bounced between airlines and travel sites just to be screwed with for a mistake Kayak made and would not fix. Worst company ever!"
Pros: "The Captain greeted each guest both on and off the plane !!"
Pros: "ATL based crew was great. Exit row extra room as promised"
Cons: "Cheese snack purchased was not up to par. Grapes soft, almonds mealy and cheese dried out. Disappointing. New faster Wi-Fi was intermittent at best. Down for long stretches."
Pros: "The crew"
Cons: "The delay"
Pros: "Quick boarding for a big plane. Lots of room for overhead luggage. Two beverage services. Nice crew!"
Pros: "Good clean aircraft. Fairly comfortable seats. Even had a power outlet in my row. Not too bad for an aircraft from the late 70s."
Cons: "for some reason, i had to pay to gate check a bag. It didnt seem like anyone else did while boarding my flight."
Pros: "Great people and crew early arrival nice passengers"
Cons: "Too many turbulences !!!"
Pros: "the seats were ok"
Cons: "was little late"
Pros: "That i survived"
Cons: "Cramped no entertainment cofée was nasty"
Cons: "They cancelled the flight 30 mins before the flight"
Cons: "We purchased food. Bread was stale, and fell apart in your hands."
Pros: "It all went very well. Arrived 20 minutes ahead of time. Wifi movies were great. Stewardesses were very efficient."
Pros: "Great service from the attendents and awesome movie selection"
Cons: "Seats not the most comfortable and boarding was sluggish."
Pros: "Able to download boarding pass into apple wallet"
Cons: "Flight was almost an hour late departing, bag is a carry on but storage too small to keep bag, then wifi didn't work the entire flight. Had to run to our connection since our layover time was taken up in Boise. If we had missed the flight, we would have been re-routed to another airport over 1 1/2 hrs away since ours closes. Next flight was not much better, oh and wifi did I t work on it also - last 3-4 delta flights I've taken have been late and didn't have working wifi - starting to think their system doesn't work at all - seriously going to take any other carrier but Delta going forward"
Pros: "Flight wasn't full so the service was very good lots of food and snacks and we arrived early too"
Cons: "Music was a. Bit limited"
Pros: "Excellent service"
Cons: "Announcements at the gate could be more clear."
Cons: "Two overhead bins burst open during takeoff. it's pretty scared when luggage could potentially come flying at your face."
Cons: "Flight was delayed an hour"
Pros: "Short eas6 trio"
Cons: "Lack if parking at airport"
Cons: "After 600,000 miles of flying, this one was the worst. 5 hours on the tarmac for a 4 hour flight."
Pros: "Pilot has very smooth landing. Crew were nice"
Pros: "I was upgraded to First at the gate. The crew was very professional and friendly. Food mini-minimal, but OK."
Cons: "On this A320 craft, old style, the First class seats are a joke. I had seat 2B. The pitch is apparently less than in the Comfort+ rows. The passengers in 1A and 1B started reclining even before departure, and during the whole flight. For me and my neighbor, with that seat on our chest, it was impossible to reach down to the seat-back pocket, not to mention to the bag stowed under the seat in front. To get out of the seat, I almost could not get my legs through the 5-in. interval between the back of the front seat and the irremovable armrest. I shook the passenger sleeping in 1B rather violently a couple times. The lady in seat 2B apologized, but she had to climb and put her feet on my seat to get out of hers, there was really no other way. Delta needs to address this ridiculous situation of their First Class seats urgently."
Pros: "When flying using the big carriers, Delta is becoming our go to airline for timeliness and comfort."