Find cheap flights from Buenos Aires to Los Angeles

Cons: "Better seats, crew that doesn’t disappear etc."

Cons: "Avianca overbooked the flight by 10 passengers. They would not board the flight until they got 10 volunteers to except only $240 voucher for delaying their flight by one day. It took them three hours to accomplish that. The hot food had been delivered on time to the plane, so that also sat for three hours. By the time it was served during the flight it had turned to rubber. This was all together a dreadful experience. We missed our connecting flight in Los Angeles and Avianca airlines provided no help on that. ."

Cons: "The flight was okay but the food onboard was not that good. Y"

Pros: "Seemed to be more leg room than I'm used to."
Cons: "Food reminded me of bad airline food from the 80's. None of the entertainment was available in English."

Pros: "Nice plane."
Cons: "My son's entertainment center did not work and tje crew could not do something about it."

Pros: "Non stop flight, the plane, and i got a good price."
Cons: "Food very low quality, the crew's attitude is very far from the ideal, compared to my next fligth on EVA Air."

Cons: "Removed battery picks I had as presents when they had travelled OK with me from South America through the US..."

Pros: "Entertainment options. Not overly packed or overbooked like many American airlines. Tasty food and beverage options"
Cons: "Waited 15 minutes on boarding ramp. Small portions of food and drink. No intermittent services of liquids other than standard 2 meal services. No passenger control - people running wild."

Pros: "Good selection of movies, free exit row seats and extremely cheap fare"
Cons: "Unorganized boarding with extra security measures before entering the plane (opening carry on and patting you down), we were about 30minutes late, crew couldn't control passengers with kids (kids were running around the plane), horrible food and stiff seats (barely any cushion)."

Pros: "The service, crew overall everything good airline"

Pros: "Old airplane.. Onky one barhroom working for more than 200 people in a 5 hour tavel! Horrible food!"
Cons: "This kind of airplanes can't flight anymore"

Pros: "Everyone is always very friendly and flights are always on time, I've flown first class and economy and they treat you just as friendly! No problems with my bags or anything"
Cons: "Nothing!"

Pros: "-free movies of good quality -good customer service and attention in checking in. -Good breakfast -comfortable seats"

Pros: "Seats, food, entertainment."
Cons: "Nothing"

Cons: "The size of the seats no leg room."

Pros: "Before our flight, several people were called to the check-in desk. These were obviously frequent flyers because later we saw these individuals sitting in Executive Class. Felt a little jealous, because I'm not a frequent flyer, but it was nice to see how Avianca takes care of its regular customers. Everything about the flight was first class, even if I was sitting in coach. The staff were friendly and helpful, the plane was comfortable--a 787, everyone's favorite--and the food was actually very tasty: chicken breast with a delicious green curry/salsa, some rice, green salad. Water and juices were available in the aft galley in between the meal and light snack before arrival. The entertainment offerings were terrific. If I hadn't had such great traveling companions to chat with, I would have caught up on some new releases I had missed, or one of the classics--"Singing in the Rain," "Citizen Kane," and much more. I don't know how you could improve the customer experience. Great job, Avianca!"

Pros: "Food, seats, entertaiment, customer service"
Cons: "The baggage took almost half hour to come out, I missed my car in the rental because of that."

Pros: "Flight on time and nice attendants."
Cons: "That they would not allow me to choose a seat before 24 hours of departure because the "ticket was too cheap"."

Pros: "the whole crew."

Cons: "Lack of gluten free food options"

Pros: "I fly avianca often and their service sometimes very, this particular time the crew was very professional and polite. We did good timing, but I do need to add that avianca has never been late to a fly I have taken, always on time. Food has changed, it used to be better and more generous but food in general on a plane these days is not the reason why you would enjoy flying."

Pros: "When Taca was managing it was a total disaster: Now under Avianca we experienced great courtesy from the crew, acceptable food and snacks, and prompt service. Taca took the prices to the ceiling and it was a shame to pay 900.00dls for a trip to El Salvador.to make it worst they threw peanuts and soda y our trays, which was poor second class service. It took us almost 10 years to return to Avianca/Taca. but now we are pleased. Definitely your best point is CUSTOMER SERVICE. ( pRICES STILL HIGH). tHANK YOU."
Cons: "VOLUME ON THE ANNOUNCEMENTS ARE TOO LOW, AND HARD TO UNDERSTAND BECAUSE THEY RUSH, CREW SHOULD SPEAK SLOW, PAUSED AND CLEAR ON BOTH LANGUAGES, ESPECIALLY IN ENGLISH SO TO MAKE IT UNDERSTANDABLE FOR ALL."

Pros: "Service was spectacular and the plane was almost new."

Pros: "It's just ok"

Pros: "The food they served for dinner was enjoyable."
Cons: "After arriving in San Salvador from San Jose, another passenger informed us that there was a flight departing for LAX at around 3:30 PM. Considering that our flight was scheduled to depart at 7:25 PM, we decided to ask the customer representative at the Avianca information desk if there were any open seats available on our flight home to LAX. She informed us that there were open seats BUT we would have to pay an extra $200 to board that flight. I have been on other airlines before and they have offered me the option to get on an earlier flight - FREE OF CHARGE. Considering I had bought my complete, round trip ticket for $435, the idea of paying an extra $200 for one leg of my journey seemed ludicrous! So I stayed the 6+ hours in El Salvador. Fast forward 6 hours and the desk agent at our gate announces that our flight is completely booked and they are offering $300 for anyone who will give up their seats. I am PISSED. Avianca knew our flight was overbooked and had the opportunity to take two passengers off the list and free up seats for the next flight! Instead, they chose to make us wait and delayed our flight. I do not understand Avianca's customer service procedures. Why would you not put my friend and I on the next flight when you know the next flight is going to be overbooked and possibly delayed? I'll I know is that if I can avoid flying with Avianca in the future, I will do it."

Pros: "Worth the price. Service , comfort, food and entertainment better than most airlines out there."

Pros: "It was awesome that movies and checking bags were free for the flight! That was something i did not expect:)"

Cons: "Layover 30 minutes and we were not going toward Curaçao"

Pros: "Awesome"

Cons: "I had an original seat that I paid for, but because the flight was overbooked and oversold, i moved three times to different sections towards the back of the plane, in the end where my seat did not have electricity, light, or the tv working. I moved because there was a family that wanted to sit together, and that I completely understand, but what I don't get is why I wasn't told or given a seat of equal value that I Paid for. it was an 8 hour flight without light to read, no tv to watch and no music."

Pros: "On flight home I had seat 1 c on my ticket so I went to coach to find 1c. I soon found out that 1c was business class !! It was wonderful sitting up there. My friend booked the flight and even she didn't realize 1c was business class. I had a wonderful flight back to LAX in 1c. The crew was special as well. Nelson made me feel special as well as rest of crews."

Pros: "Boeing 787 is a great airplane. Service was great in Business Class. I was not expecting such a positive experience."

Cons: "way overbooked and put on stand by for no reason."

Pros: "787 seemed new, nicely appointed, FA's attentive, excellent selection of movies, Very smooth flight, cannot remember a smoother one, good landing at LAX."
Cons: "Poor check-in process at Avianca counter BOG, very slow attendant who seemed to go through the motions. Flight number changed twice, seat selection which was confirmed twice, was dropped at the end, forcing me to reselect seats located in the back of the plane. This was very annoying as I had kept abreast of all airline emails regarding flight number changes, and yet at the end it was for naught as my traveling companion and I were placed in different sections. The dinner was worse than usual poor quality."

Pros: "Muy buen viaje algo amigable el personaal"
Cons: "La comida mala t el entretenimiento malo"

Pros: "Buena atención"
Cons: "Asientos incomodos"

Cons: "Unfriendly crew staff."

Pros: "Excellent service"

Pros: "To begin with at the counter they are polite, they welcome us, in the plane so attentive, excellent service, we always fly with TACA now Avianca. I love flying with you guys."
Cons: "Everything was positive I have no negatives to share."

Cons: "I have a perforated ear drum, and I asked for hot water when I boarded my flight twice, explaining it helps with the pain. Asked the same lady twice. She disappeared so I rang for someone for 20-25 minutes with no response. She finally came back after I was already in tears and immense pain. Didn't even apologize. Also, there needs to be an actual vegetarian option. Pasta with jamon is not a vegetarian dish. Option 1 being pork and option 2 being pasta with jamon is not having two options -- they are the same meat. Entertainment options were also very limited. Miserable flight."

Pros: "I liked the convenience of the low cost tickets."
Cons: "I was misinformed to buy a one-way ticket for my grandma and had to buy her another one-way ticket in Ecuador for $450 before she could leave the country. Will never fly with Avianca Airlines again."

Pros: "Really impressive crew. They even served food and drinks on a commuter flight. Classy. I'll fly again!"
Cons: "n/a"

Pros: "The same comment that Lima - San Salvador flight."
Cons: "Same that Lima - San Salvador."

Pros: "Beautiful plane."
Cons: "Late, late late. They're always late. One or two more trips through the cabin with water would have been nice too."

Pros: "Everything was on time no hassel and a very good service"

Cons: "The flight was delayed 8 hours. with no accommodations for any of the passengers, my mother a 70 year old lady stayed there on the waiting area. the crew from Avianca couldn't help her to get to a more comfortable place. overall a bad service since they just announced the delay once the passengers were checking in. ever tho they knew about it hour before."

Pros: "On board entertainment was perfect, nice selection of movies and series. The crew was helpfull and the food was good."

Pros: "Excellent service, very professional"

Pros: "All was great"

Pros: "Flight attendants were friendly and appreciate gate agent's enforcement of the two personal bags per person."

Pros: "See previous comments."
Cons: "See previous comments."

Cons: "Went from LA to Guangzhou, China. My family checked 6 bags in. Only 5 arrived in China. My bag with ALL my clothes and ALL my meds was the one missing. I had nothing to wear (and that includes underwear) and no meds for 2 freakin’ days. Worst experience EVER!!!!"

Pros: "Comfortable and clean plane, crew professional and nice."

Pros: "The cockpit crew waited to turn the plan off until the Footbal playoff game was finished. I thought that was very considerate of them."
Cons: "Seats were right but that I guess is to be expected these days."

Pros: "Informative communications during delay"
Cons: "Rushing to board resulting in bad customer service during boarding"

Pros: "Perfectly fine first class trip"
Cons: "Breakfast meal was awful"

Pros: "Freemovies"
Cons: "No leg room"

Pros: "Staff is friendly."
Cons: "My wife's pre-check was not added to her ticket. Plane was extremely late taking off. No entertainment on the flight."

Pros: "Boarding and luggage check in were great. The flight crew and the flight itself were uneventful which is perfect."
Cons: "Snacks are the bare minimum and the restrooms could have been attended to more often, paper was piling up in the trash."

Pros: "Easy and quick"
Cons: "No complaints"

Pros: "I liked the check-in kiosk, but only because I had no bags to check. I liked being able to choose my own seat. I liked that the flight was uneventful. I liked the staff at all stages, they were friendly and helpful."
Cons: "They made me shove my purse into my knapsack to fit within their two bag policy. That's a first for me. My Delta flight did not do that."

Cons: "When I bought my ticket last Nov , I paid extra to select seats, only to discover no aisle seats available for the 15 hour flight from LAX to Guanghzou. I tried many times to call CSA LA office using toll free and regular number, but could never speak to a human. Last November 7 I missed my flight home due to the Thai King's motorcade causing the road I was on to be closed for more one hour. I arrived at the CNXairport nearly one hour before the scheduled departure time, only to find CSA check in counters already closed. CSA Bangkok made me pay for a one way ticket home on Nov 8 even though all 3 flights were not full. I arrived well I'm advance and checked in. CSA began boarding 30 minutes before the time shown on my boarding pass and closed the aircraft doors shortly aftethe boarding time listed. No wonder I missed my Nov 7 flight! I wrote CSA LA a letter including the receipt for the one way ticket and requested a refund or at least a reply or home call. I never received a reply. I have flown CSA/Delta from Detroit, MI to Chiang Mai, Thailand 5 or 6 times in the last 3 years. It seems they don't care about customer loyalty. In the future CSA will not be my first choice and I will pay somewhat more to fly another airline."

Pros: "on time"

Pros: "Lots of water being offered. Lucky to have extra seat for comfort."
Cons: "It seemed longer than the estimated time. The food was bland. My husband's entertainment system worked, mine didn't. We had hit a lot of rough air during time over Pacific. Would have been nice if the pilot would have given more information."

Pros: "I like that if you're willing to gate check your bag, Delta allows you to check in with Zone 1 boarding. Seats did have plugs, which is a huge plus."
Cons: "Touch screens on the in-seat TV were not sensitive enough, technology on board was somewhat outdated."

Pros: "Typical flight, all went well. Special services picked me up at the plane."

Pros: "Comfortable flight with pleasant staff. I slept most of the way."
Cons: "I was satisfied with this flight and did not experience and discomfort during it"

Pros: "Friendly people and clean plane"
Cons: "They lost my luggage, I hope it shows up shortly"

Pros: "Sitting in middle isle, just get elbowed a lot."
Cons: "Nothing"

Pros: "Delta flight attendants ultimately removing the passenger."
Cons: "The man that called the mother and her son a "F***** b****"."

Pros: "Got us home super fast"
Cons: "The most uncomfortable flight I've ever had"

Cons: "Delays and ground chaos nearly caused us to miss our international connection. Gate staff unable to provide assistance with booking on connecting partner airline. Gate staff unaware of new terminal 3 to TBIT airside shuttle nearly directed us to leave domestic and requeue for international security. Will like skip Delta connectors to long haul international flights and just fly direct from SFO."

Pros: "Our stewardess in the economy cabin was probably one of the best we have ever encountered. She was very courteous and personable."

Cons: "No free meals."

Pros: "The crew was professional and efficient. This includes the ground personnel that had to cope with a grossly overbooked flight. I was upgraded to comfort+ at the gate."
Cons: "Fed up with the .4 oz pretzels. The arrival in LAX was chaotic. We had left on-time and were told that we would arrive approx. 20 minutes early. Ha! First landing attempt had to be aborted, the landing not being cleared by the control tower. Then we cruised, circling over the Ocean, and the lights of the city again. Finally we landed. Taxiing on the tarmac was interrupted many times, and took overall 30 minutes. The pilot kept informing us. I was probably not the only passenger that had and urgent need to reach a bathroom... Of course, Delta should not be blamed"

Pros: "Very easy flight & process"

Pros: "Arrived early"
Cons: "Crew weren't really friendly. Special menu food wasn't great"

Pros: "The crew was excellent."
Cons: "No leg room on aircraft"

Cons: "Service"

Pros: "Same as the previous flight! Very surprised to be a head of time"
Cons: "We were very cramped in the seats. No room to move! I could not use my laptop."

Pros: "I fly frequently and overall the flight was great. My biggest complaint is that as a paying customer (vs non rev) I think it is kind of crazy that I did not have an assigned seat until I walked onto the plane. I really disliked tjis process. I found it to be an unnecessary stress. When I asked the gate agent about it I didn't get a clear answer as to where I will be sitting. I'd much rather know what my seat number is before I board the plane. Other then this bizarre process. Everything was great."

Cons: "The flight attendants were rude and not helpful. The checkin counter at the Sydney airport is hidden. Better signage would be helpful in locating the area"

Pros: "Delta is one of the best airlines I've flown with. Staff is very helpful, and customer service and amenities are tip notch."

Cons: "For some reason , we we did not have seat until the day we left, they ended up placing us in the back. Not that I mind sitting in the back, it was just a scary thought that we didn't have assigned seat when I bought the tickets- I remember picking my seat"

Pros: "Nice flight. Early arrival. Had a complementary beer onboard. Luggage in less than 20 mins."

Pros: "EVERYONE WAS FRIENDLY"
Cons: "NOTHING ON THIS PART TRIP WAS FINE"

Pros: "The small scack/meal was excellent. Good service. Smooth flight. In-out-done! Good job Delta!"
Cons: "Can't think of anything negative. A long time standing by on runway waiting for departure."

Pros: "Nice"
Cons: "Check point had only one person working on a holiday weekend made for an extremely long wait"

Cons: "The first 2 hours were so bumpy that I got sick. I was also in the middle seat and was so uncomfortable I couldn't sleep."

Pros: "We were given snacks and sandwiches for the delay."
Cons: "Paid for an upgrade but the seat was not what I had asked for. The agent said I would get a refund but I was not clear on how that works. Our plane experienced a mechanical issue. We were told after we boarded. Had to wait 1 1/2 hours in a stuffy hot plane. The bathrooms were very dirty and stinky. The bathroom door did not close properly. We finally deplaned and waited for a new plane. Got to Kona at 2:00am. The air temp was warm the entire flight. Had to endure a grumpy crew. Not the best flying experience. I know you can do better. Maybe look at how Hawaiian airlines does it and you might get some inspiration on how to improve."

Cons: "The person taking tickets asked me to check my bag. I said ok and he instructed me to step aside and taking anything out of it that I might need. I did this and when I came back they had locked the doors."

Cons: "Crew was nice, however the flight get was 2 hours late, then a gate change and no explanation why late. Once on the runway, again back. Not a good experience overall."

Pros: "The price"
Cons: "The seats were the worst. Pretty sure mine was broken."

Pros: "Best flight I have ever been on. Flight staff was out of this world. Security was so so quick. Loved it."

Pros: "Having recently flown from PVR to LAX on AA I can only say that Delta makes coach seem like first class compared to the competition. Instead of being treated like livestock Delta makes its passengers comfortable offering blankets and head phones in coach servicing Starbucks Coffee not week old coffee left in the galley., Flying has gone from being a privilege to a punishment and thank you for valuing the coach crowd ."

Pros: "Nothing"
Cons: "Everything"

Pros: "the in flight service and free movies"

Pros: "A safe flight! Who could really ask for more."
Cons: "It is so cramped in there the person sitting next to me going & coming was literally on top of me. As a business man myself I completely understand more people more money lower fares I get it. However extremely uncomfortable flight. Will try another airline next time."

Pros: "Movie & Music selections were awesome!"
Cons: "I have no complaints!"

Pros: "copa is always on time"
Cons: "food quality is low drinks are 'rationed'"

Pros: "I am a premier member of other airline and they treated me bad (gate counter). On the way to Ecuador, they have placed me in a group 2 however on the way back home is different. I asked for the change the group number since I am a premier member of the Star Alliance. People at the gate counter weren't kind at all, especially in Panama City International Airport."

Pros: "Great service, food, and experience!"
Cons: "Other passengers."

Pros: "Everything."
Cons: "Wish that flight were shorter, perhaps with hub in Miami or Dallas."

Cons: "It was hot!"

Pros: "the food... the travel...the movies..."
Cons: "I like everythimg... but the that I like, is that we arraived on time. even we was 15 minutes late.."

Pros: "I like the fact the there was a entertainment system for each passenger."
Cons: "I didnt like that the airplane was small for a international flight, also didnt like that the aircraft did not have wifi."

Pros: "The food was great, taste.Thank you"

Pros: "Helpful staff"
Cons: "Uncomfortable seat"

Pros: "Service on the plane very noce"
Cons: "Planes need uodating"

Cons: "Awful"

Pros: "Crew are nice people"
Cons: "Not very comfortable and food are not good"

Pros: "All the services at the plane were very good"
Cons: "The order at the boarding in Istanbul and in Panama, were poir, with no preference for freq flyers"

Pros: "Everything was great!"

Pros: "Same all the crew were just on point."

Pros: "I liked that this airline still feeds it's travelers a good meal during flights."

Pros: "Everything but the bathroom."
Cons: "The bathroom situation. Long line to use the bathroom and they will not let you used the one in first class."

Pros: "Excelente"
Cons: "Excelente"

Pros: "Crew members were polite, the food was good, more entertainment options"
Cons: "Felt like the AC was not working correctly, it was very warm and people were sweating until we arrived to LAX"

Pros: "Need to improve the movie selection! The rest was perfect"

Cons: "They ran out of food options as it go at to the back of the plane."

Cons: "Check in for baggage took forever with one person especially knowing that there is a 2 hour queue for customs. Many were on the line on customs and can see the gate but crew would not do anything. The whole process upon arriving to airport to boarding gate took about 4 hours."

Pros: "Very timely departure not long layover like many airlines."
Cons: "The drinks didn't come with ice and was very warm."

Pros: "The flight departed on time, easy connections."
Cons: "The crew looks tired. The crew was not nice. They don't smile."

Pros: "They were very kind to scrounge up some vegetarian trays for me even though I had forgotten to indicate my preference ahead of time. Very clean, comfortable. Free movies always nice : )"
Cons: "Tried to indicate vegan/vegetarian when I checked in online, but was already too late. This doesn’t make sense!"

Pros: "They're a frud"
Cons: "There customer service sucks"

Pros: "Service, food and very clean airplane."
Cons: "We like this airline"

Pros: "Copa got me a seat on a flight with another airline.."
Cons: "My flight was canelled."

Pros: "Speedy and timely checking, tasty free meals, friendly staff"
Cons: "N/A"

Cons: "The space for the legroom was to tight. I had to stand up several times to stretch my legs, they were getting cramps. I'm only 5'8"."

Pros: "That I was able to eat in the plane excellent food!!"
Cons: "That didn't have Wi-Fi and the economy seating only one bathroom was working"

Pros: "The service was ok but they seemed like young jokers who were there just for their job (money) and less to make our experience good. They were always hanging out and laughing in the back."
Cons: "Someone should remind people in English and Spanish that the screens on the back of the seats are light touch. The lady behind me kept pounding in it until I asked her nicely not to and I think she didn't speak English so she just looked angry and shrugged me off. It was quite a problem for me."

Pros: "It was nice to receive meals on the flights, but I didn't know I could order a vegetarian meal, so had little to eat. The plane was a newer 737 and very comfortable. We were given blankets and earbuds for the entertainment. Nice and unexpected touches."
Cons: "We spent 20 minutes after reaching the gate in LAX for a jetway to deplane. There was not only a security checkpoint in PTY transferring from David to the LAX flight, but another security checkpoint AT THE GATE! Having just overpaid $3 for a bottle of water past the 1st checkpoint, I then had to pour it out at the gate checkpoint. Nothing to indicate that there was a 2nd checkpoint with the same liquid restrictions."

Pros: "Service ok and pty airport efficient"
Cons: "Little space in between the seats. Would like Wi-Fi on the plane. With headed to Los Angeles"

Cons: "New aircraft, clean. Friendly crew"

Cons: "The most unprofessional crew I have ever encountered."

Pros: "The crew was hospitable, and were all men.. It was refreshing as opposed to women who seem to be more impatient. It was a good crew."
Cons: "It smelled like urine. Perhaps one of the seats were urined on, and it just reeked. I did not like that they ran out of the only thing i could eat. I do not recall ever being asked what food allergies I have. I was unfortunately seated in the back and did not have the luxury of choosing my meal. Also, my seat would not recline on one of my flights.. the port to connect my USB did not work either."

Pros: "The internal crew at the airplane."
Cons: "I bought a duty-free bag at the Colombian airport specifically for storing liquids (namely two bottles of alcohol) and was told this was standard procedure. The bag was not to be opened until my final destination (Los Angeles). Long story short, when I arrive at the Panama airport they insist that they are going to have to throw the alcohol away despite the fact that I bought it in a duty-free zone at another airport and had not left said zone in this airport. It was also obvious the alcohol had not been tampered with as the bag I purchased was sealed tightly (some sort of glue). I had to take my son's personal carry-on (a backpack), take all of his things out of it, and check the bag as checked-in luggage. The Panaminian airport staff claimed I would still have issues in Los Angeles. They were completely wrong - no officer made any sort of comment about it since the alcohol was still in the sealed bag with a notice that said it would not be opened until the final destination. Incredibly unprofessional behavior."

Pros: "The crew was attentive, professional, and efficient."

Pros: "Timely, good food, good staff, free alcohol"
Cons: "Seat cushion too thin"

Pros: "its was very, very good. all the personal was nice. Congratulations in the future a thing fligth with copa."

Pros: "The crew was very nice onboard. Good entertainment"
Cons: "The airline personnel doing security check-in in Panama made up a TSA rule that doesn't exist and confiscated an *empty* plastic bottle from me that I was purposely saving, kinda irritating. The bathrooms were once again completely disgusting, eww."

Cons: "I liked the food but I think the second meal should have vegetables"

Pros: "Great service. Good food and drinks. Very polite."
Cons: "No complain"

Pros: "Comfortn/a"

Pros: "the crew and the food"

Pros: "All was well. On time."
Cons: "The flight was expensive. Im too tall for the seats. Security in Panama was odd."

Cons: "Food was really bad and poor quality. Check in process very slow as well the boarding process."

Pros: "Good interteiment. U atención good."

Pros: "How nice not to be charged for every little thing!! The food was great and plentiful. The movies were current and various. Service was excellent!"

Pros: "Crew was great!"

Pros: "It was comfy"
Cons: "When I got to Miami, I wasn't assisted to the next gate"

Pros: "El personal abordo fantastico El sistema de entreteimiento muy bueno La comida buena"
Cons: "El espacio entre asientos....terrible, una verdadera lata de sardinas."

Pros: "the seat is roomer than United airline and American Airline. the crew is much younger than other airplane company. the food and service are good too."

Cons: "Flight has been delayed for over 12 hrs. I still haven't left LIM :("

Pros: "A crew member did her best to resolve my problem"
Cons: "My seats designation were changed several times."

Pros: "A good amount of room, really enjoyed that you could check in two 23kg bags free. It helped a lot with the carry on baggage issue (lack of space, too many people wanting to put their too large bags in the overhead bins). Good entertainment selection, they provide headphones which is nice. Comfy blankets. The crew was attentive and patient."
Cons: "Started boarding late but the captain got us to our destination early even in spite of late boarding."

Pros: "Large amounts of movies to choose from."
Cons: "NO LEG ROOM! The worst!"

Pros: "Good short"
Cons: "Better sandwich"

Cons: "I showed up to my flight from Lima and was told by Latam that my flight wasn't in their system. Due to the late hour and lack of customer service agents by the time I was able to get to the front of the line (phone calls didn't go through to anyone) the time had passed for me to even check in. According to Latam, Virgin changed my flight and forgot to rebook my return home. I ended up sleeping at the Lima airport, paying out of pocket almost $2000 and having to fly through Miami. No one took responsibility for the fact my ticket was changed and I wasn't informed - unacceptable."

Pros: "very nice crew, good food and drink on board"
Cons: "There is no VIP lounge in Lima anymore. It is unbelievable that Latam, maybe the biggest operator in that hub, doesn't have a lounge. The layover stunk!"

Pros: "Crew was very nice, attentive, helpful,friendly. Food was good not great. Business seats lay flat."
Cons: "Business seats, when laying flat, were not particularly comfortable. Rather hard. The only complaint."

Pros: "Customer service"
Cons: "No leg room, seats go back too far"

Cons: "Tight space between seats"

Pros: "Maybe, we'll have to see..."
Cons: "KAYAK sent me this email as i sit in a hotel provided by the airline in Lima. I will submit a complaint with KAYAK, for I believe I deserve compensation, especially when this email is sent to me impersonally before a solution to the problem has even been carried out."

Pros: "My movie screen did not work. Those are not my stars on this survey."

Pros: "The plane was comfortable."
Cons: "The crew boarding the passengers did not seem to know what they were doing. I waited in line for over 30 minutes, which at 1 am in the morning was tough. I had my boarding pass reviewed by 3 different attendants. They did a cursory inspection of my backpack by opening 2 of the 15 pockets."

Pros: "The crew and in-flight entertainment."
Cons: "Coming from the cuisine of Peru, I expected the food in coach to at least not taste like rubber and have some variety. A ham and cheese pastry for dinner didn't quite cut it. At least they offer free wine and beer."

Pros: "The LATAM entertainment offering for planes without screens was very cool."
Cons: "The plane was older and a little rickety. The gate was unknown until very close to the flight."

Cons: "Food was rubbish!"

Pros: "Glad to have the pillow and blanket. Plane was clean and new. Really appreciate the luggage bins now allow standing up in the middle seat."
Cons: "Food was not as good as other LAN flights I've been on. No fruit in the fruit high season."

Cons: "Both flights were delayed and there were no meteorological problems, I finally arrived in LAX more than 2.5 hours late"

Cons: "Both flights were delayed and there were no meteorological problems, I finally arrived in LAX more than 2.5 hours late"

Cons: "Delayed"

Pros: "They took every measure to make sure me and my family had the most comfortable flight possible. I will be sure to fly LatAm again. Thank you so much!"

Pros: "The newer planes with full video made travelling nice"
Cons: "Legroom was a little tight"

Pros: "Crew Attention Last Leg of the Trip (Lima-LA) the Plane 787-8 comfort layout"
Cons: "little delay on boarding without letting us know why? Although did not delay, even arrived earlier, the overall time of the trip."

Cons: "When buying a flight price and the airline on which I fly are the two most important factors.... LAN transferred my flight to AVIANCA and the food was terrible and the flight attendants weren't very friendly in general. The experience was not very enjoyable"

Pros: "Got to see the Lima airport"
Cons: "Even though it was the same exact plane at the same exact flight. All passengers had to get out, go through a security check point, then wait in line to board again. And at boarding all carry-ons were searched by hand, proving that the security check point is useless."

Pros: "Nothing"
Cons: "They gave my seat to someone else, they overbooked the flight"

Pros: "I was able to move my seat to a middle seat and got to watch."

Pros: "food was tasty"

Cons: "We would watch other people on the plane across the aisle or in front of us get food options but when it was our turn to be served the flight attendants just handed us whatever was closest without asking our preference. If something is unavailable just say so."

Pros: "The food was great and so was sercice. I had economy seats and they were comfortable and I had plenty of leg room."
Cons: "Maybe more movie options but otherwise the whole flight was without fault"

Cons: "American Airline did not announce the change of gate in proper time. LATAM on the other hand was very good and smooth"

Pros: "Direct flight"
Cons: "Delay was a drag and bathrooms were disgusting"

Cons: "Leg room nonexistent."

Pros: "The schedule"
Cons: "The stop in Lima"

Cons: "Terrible boarding experience. Plane was delayed 2 hours with no explaination. Plane was a bit dirty and old. Will not fly again if I can help it."

Pros: "Um the inflight entertainment is good. The touch screen is great."
Cons: "Um not enough arm room for economy class. When you're in an 8 hour flight, comfort needs to be a priority. It's not fair to pack a bunch of people in like sardines after paying $800. The service was fine. Some crew members are nice than the others."

Cons: "There was a LAN strike at airport. No manager from LAN, nor airport came forth for over 2 hours to talk w/ passengers. 8 a.m. flight left at 2 p.m. No apologies given."

Cons: "24 hour delay, second flight returning delayed AGAIN, lost all my luggage and was never returned."

Pros: "The entertainment was good for such a flight. Boarding was fast."
Cons: "Food was very basic; neds to be improved cosnideing it is international."

Pros: "The flight crew were pleasant and tried to help."
Cons: "The food was horrible, options were limited, seemed like no special meal options easily reserved."

Pros: "The service was good and the crew was very kind."

Cons: "My husband luggage got lost. After 15 days still no luggage. We have contact the airline and still no resolution. 1st time and last time using LAN/Tam."

Pros: "The staff was extremely courteous and the food was good too. The seats were conformtable and the movie selection great !"

Cons: "After making us wait 9 hours at the airport on December 23rd and telling us out flight was delayed, they swore to me that I would make my connecting flight and that I shouldn't reschedule it. Then they finally cancelled our flight at 12am on. They told us it was rescheduled to 3pm on Christmas Eve (24th). By the time we got home it was 2am and we finally went to bed. LUCKILY my husband woke me up at 5am telling me our flught was pushed up to 7am. They moved it up 9 hours!! We spent Christmas Eve in chile even though we had amazing plans with my parents and family Argentina and we arrived to Argentina on Christmas Day. It was the worst experience ever the staff was rude and awful"

Cons: "In Buenos Aires we waited for several hours past boarding without knowing what our fate was, except that it was obvious we were going to miss our plane from Lima to NY. The flight staff was very flustered and stressed but at least they maintained a calm which was different than a week before at JFK when our outgoing flight on LAN was cancelled and people began a mini-riot. The police had to come to the flight crews rescue. LAN put us up in a nice hotel about 30 minutes from the airport. We got there at 3 am, the 3rd hotel layover of our round trip from NYC to Mendoza, due to LAN dysfunction. Never again LAN"

Pros: "Air-conditioning!"
Cons: "Several connecting flight passengers (at least a dozen) were stuck at the security checkpoint during our boarding time. Despite being reassured that they would wait for the remaining passengers, they closed the gate to the jet way before everyone boarded. My friend arrived before the departure time and only after begging the gate lady to open the gate was my friend allowed to board the plane. Thanks, AA >_<."

Pros: "they were on time"
Cons: "They changed our flight again from LAX to Oakland."

Cons: "My flight was oversold, I did not get on the plane. Had to wait 5 hours for the next flight. Supervisor didn't want to talk to me. Employees where rude. They didn't care."

Pros: "The crew were great they tried to kill all the mosquitos but not till every passenger was sited for some time and tried to keep the mosquitos from biting us."
Cons: "The plane was full of mosquitos from I'm only questing the plane sitting on the tarmac."

Pros: "Flight attendants are nice from the moment we walk in the airplane."
Cons: "The food needs to be changed. They have been serving the same menu for years. The breakfast menu is too heavy for the morning."

Cons: "I document my suitcase they opened and stolen my clothing"

Pros: "The smile of the personal when you get into the plane, Awesome"

Pros: "I love there service"

Pros: "As soon as we were on the plane the service was efficient and very courteous."
Cons: "My flight was cancelled. The process was very disorganized, they did not honor previous seat reservations even when people paid extra for a better seat. They treated customers as if it was their fault."

Pros: "This company still have the old fashion where the customer is number one!!, thanks the price are amazing and the ser is as well."

Pros: "Please see the above note"
Cons: "Please see the above note"

Pros: "Staff was helpful and friendly at Guadalajara airport."
Cons: "The flight was delayed by an hour. I wasn't notified of luggage fees and had to pay in 1000 Mexican pesos plus taxes. My husband is handicapped and we had to be shuttled from terminal 2 to Tom Bradley. It was very inconvenient!"

Pros: "Once on the flight people were great. It was not their fault the people at the counter were awful."
Cons: "When trying to check into my flight (which I had selected my seat in advance) i was told that there were no more seats on my flight and could not check in. I had to stand in line to speak to someone who reassigned me to a middle seat on an emergency exit with no recline. Fine, whatever. Then I am told that all my carry on things have to be 10k or less COMBINED. Not something I have ever experienced. Was told mixed things about this "new rule" and then paid $25 to have my carry on checked."

Pros: "Nice airline. Would haoouly ride again."

Pros: "Straightforward and good. Very Timely."

Pros: "Crew was nice, check in people was nice too"
Cons: "The zonnes for boarding are not respected at all. The crew its handling people's documents in a rush and don't have the time to check what groups are boarding. The food was way too little. I've travel hundreds of times. This was the smallest meal I've ever had"

Pros: "It was fast and easy n comfortable"

Pros: "Nothing."
Cons: "I did not like the gate attendants poor customer service and discrimination . Yelling at the customer. Then the flight attendants seemed mad and also gave poor customer service . Would not recommend this company. Flights were always delayed. Horrible experience."

Cons: "Crew was rude. Lost my luggage."

Pros: "the plane on the return flight was spacious and comfortable."
Cons: "our departure flight was delayed for over 1 hours and our return flight was delayed for over 2 hours. They blamed the weather for the delay on the return flight but all other flights were departing on time or with only a 30 min delay. Aeromexico flights were the only ones being delayed for long periods of time."

Pros: "Got home safe"
Cons: "The wait. The landing was rough."

Pros: "Everything"
Cons: "I enjoyed everything!"

Pros: "Very poor customer service."
Cons: "Flight attendant seemed like have little attitude. Their attitude doesn't only express by verbal it even expresses by their eye contact and body language ."

Pros: "The flight attendants were very nice"
Cons: "No clear instructions on where to go or gate information inside of the airport"

Pros: "the fact that the passenger wasn't aware until check-in that the ticket vendor had screwed up the sale"
Cons: "gosh- where to start. Your vendor never completed the reservation and never advised me either. Worst airline reservation I've ever made. The passenger arrived at the terminal prior to the flight and was told no reservation was made. I ended up paying a extra $100 to get her on the plane, no responsibility accepted by the vendor. Nice job there."

Cons: "Boarding in. Irnos Aires was disorganized and late. It took three hours to go thru the Mexico City airport as an in transit passenger. Flight from Mexico City left one hour late making me miss my connection. Poor experience which I will not repeat!"

Cons: "No IFE; seats rather tight. The sandwich with a slice of cheese and unknown deli meat was almost inedible - why don't they just allow fliers to pay for their own food?"

Pros: "Great customer service and great food."
Cons: "Every thing was great."

Pros: "Good service. Friendly flight crew. Everything went well."
Cons: "I didn't ask but it seemed like there were no food options for people with dietary restrictions, like a simple salad. However, I was surprised they had food in the first place."

Pros: "Good customer service"
Cons: "Can do better on the snacks"

Cons: "Aeromexico lost our luggage"

Pros: "The crew members were very nice and friendly. The staff at check in were also nice and things were run very smoothly."
Cons: "The cabin AC did not turn on until every last passenger was seated and the door was closed.. It was really hot inside. I don't know what can be done about it, but that was frustrating. Also, I'm gulten intolerant and it would be nice if you served something other than sandwiches. Not a big deal, but just a suggestion."

Pros: "boarding and leaving plane, the wheel chair service, nice helpful crew, flight departed and landed on time, snack and beverage."
Cons: "landing at LAX was a bit jumpy/scary, airport construction - not Aero Mexico's fault though."

Cons: "Food, entertainment and space"

Pros: "Very nice crew, super professional"

Cons: "I waited 50 minutes for my bag claim with priority tag. Customer service desk employee told me wait...wait without any excuse or explanation. No more Aeromexico.....period"

Cons: "Crew members are rude, flight was delayed and no one informed us."

Pros: "The attention was amazing, way better than expected."

Pros: "Staff cortesy"

Pros: "Service"
Cons: "There's nothing i didn't like"

Pros: "Everything"
Cons: "Nothing was bad."

Pros: "Schedule on time"

Pros: "The New airplanes. great crew with excellent team work concepts"

Cons: "Didn't board on time"

Pros: "La atencion del personal"
Cons: "Todo me gusto"

Cons: "Charged US $300 to catch next flight after missing scheduled flight. They should have put me on stand by but refused. The flight they charged me $300 for was over 2 hours late causing me to miss my connection. There's more to the story than this. I was well early for my original flight and they still managed to screw me over. After I arrived late in LA and missed my connection the awesome folks at Virgin America simply put me on the next flight."

Cons: "No urgency when boarding plane in Mexico so we were automatically 30 min delayed. Flight was overbooked and the flight attendants chose to deal with the issue right when the plane should have been boarding. No AIr conditioning on entire journey from GDL-LAX. Sat in Tarmac for about 10 min additional without air conditioning due to no gates available for our flight."

Pros: "Sandwich n breakfast is good."
Cons: "Flight was delayed out of lima so missed connecting flight. Waited anothr 3 hrz."

Pros: "The flight attendants were very observant and offered to assist passengers even before being asked."
Cons: "The boarding process could be made more efficient."

Pros: "The flight arrived on time."
Cons: "People started to line up at the gate an hour before the flight as instructed. This is inconvenience to as it would be more comfortable to be sitting for that time. Yet the boarding process was much slower than other carriers. The crew was professional but not so friendly. The food and drinks were not served until an hour and a half after take off, half way through the flight. Food was not very good a croissant with a small piece of meat and a small slice of cheese in it. Once service began, those of us seated in the middle of the plane could not get past the carts for at least 30 minutes to use the restrooms. Overall, I expected more from the country's principle carrier."

Cons: "Left late and was dirty."