Find Cheap Flights from Buenos Aires to Madrid Barajas (BUE - MAD)

I like Everthing ......viva air sucks

Everything

Everything

DONT BUY YOUR TICKET WITH FLIGHT NETWORK !!!!! I HAD A PROBLEM AND LOST ALL MY MONEY !! ALL THE TICKETS (5 PERSONS) !!!!!!!!!!!!!!!!

I liked the presentation, the effort that LATAM puts forward in general. They have great uniforms that reminds me of old airlines, in a good way.

The services is good, but they do not do it with a smile on their face. I asked for a cup of water and both times it took them about 10 minutes to get me that cup. The crew always seems to be bothered to serve the customer. There is also a big difference between services going straight to Santiago on the 787 and to Peru on the 767. I understand the plan (767) is older and that does not bother me. What bothers me is the disparity in service between the two. I received great service the first time I traveled on LATAM, ever since then they have disappointed. I do not understand what is going on with them.

service was good, food was good

seats were too cramped for such a long flight and I didn't have the resources to upgrade to the next level (not first class, "World Traveler Plus" I think). The seats were also uncomfortable / not padded enough - my tailbone and lower back were very unhappy by the end of the flight

Got there

Luggage did not get there. Still is missing. No food. No complementary beverage offered period. Lousy all around.

Everything ran quite smoothly.

Not much to dislike. The flight was short. Perhaps that the seats need to be a bit more comfortable.

they have increased the layover time

Air Canada sucks. Not only did they delay our flight by 2.5 hours, it took them nearly an hour to get our baggage claim!

Easy online check in and was able to pay for baggage at the same time. Staff friendly and helpful. Comfortable flight and decent food. A little late taking off but we still arrived at our destination on time.

The stewardess was top-notch, professional and friendly

Entertainment system was good and seats were comfortable

Boarding was confusing because there were few or no announcements of which zone was boarding, and it wasn't clear exactly which desk to proceed to for boarding

expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy

there was no lounge close to our departure gate

Good service onboard, good food. On time.

Nice flight, nice crew, and a nice experience.

Friendly attendants. Decent food, and frequent snacks and beverages.

No charging ports for electronic devices.

The price

Some of the crew was very rude, food was bad forca 9 hr flight!!!

Everything was great!

Overall was good. Seats, tv. The captains were perfect and the landings awesome. Thank you for that.

Some of the crew lacks interpersonal relations and after some time they stoped their rounds. The flight office said there are 3 meals and we have been served barely 2. One hot meal and one piece of brad after. They gave others snacks but didnt offered to all the same.

The plane was very empty so i was able to spread

Food was bad for a 9 hr Flight

Cabin crew were excellent Business class seating quite roomy

Food was ok but not to the standards of Qantas / Emirates or Etihad The cabin seating etc, looked a little tired & dated & the seats mechanical operation was clunky. Toiletries bag provided was quite limited, but was fit for purpose.

I had to pay for everything. only the water was for free. No, of course I had to pay for that on the ticket plane.

Good service, nice plan, great entertainment on my own phone. Very comfortable, good food

I cannot get water before we take off and I am not allowed to bring water aboard. Does not make sense.

I like Everthing ......viva air sucks

The plane was very empty so i was able to spread

Food was bad for a 9 hr Flight

The flight was 3 hrs delayed. I bought and took another flight.

We paid for exit row seats that made all the difference. This also made us eligible for a lounge

Nice Flight, and Service

Food can be better and the AC was not so cold.

Got there

Luggage did not get there. Still is missing. No food. No complementary beverage offered period. Lousy all around.

I liked that the flight was not full, therefore allowing additional room.

However food choices and seat room was quite poor. By the time food service was midplane. There was only one food option.

Quick, smooth flight and a polite captain

Late leaving and arriving and baggage took forever to be delivered to belt.

they have increased the layover time

DONT BUY YOUR TICKET WITH FLIGHT NETWORK !!!!! I HAD A PROBLEM AND LOST ALL MY MONEY !! ALL THE TICKETS (5 PERSONS) !!!!!!!!!!!!!!!!

The Crew tried to work with what they have.

1. Plane to small. there was no room. 2. Flight was delayed for 2 hors. 3. my suitcase was sent down to storage and my back pack have to be put under my feet. but there was two more tenet my seat already. 4. We have to board the plane in the middle of the airport. and have to walk a lot to get the gate signed. 5. Once arrived I had to connect to American Airlines flight and have to walk one mille and change to get to the other side of the airport. It will be ok, but I was with a 3 year old minor and I have to deal with this and the child

I liked the presentation, the effort that LATAM puts forward in general. They have great uniforms that reminds me of old airlines, in a good way.

The services is good, but they do not do it with a smile on their face. I asked for a cup of water and both times it took them about 10 minutes to get me that cup. The crew always seems to be bothered to serve the customer. There is also a big difference between services going straight to Santiago on the 787 and to Peru on the 767. I understand the plan (767) is older and that does not bother me. What bothers me is the disparity in service between the two. I received great service the first time I traveled on LATAM, ever since then they have disappointed. I do not understand what is going on with them.

We flew Latam to go snowboarding in Argentina. The moment we arrived at the desk to check in, it was chaos. We waited in line for almost 2 hours to check in. When we got to Buenos Aires, our snowboard bags had not made it on the flight. Having to deal with Latam agents who hardly spoke English and were not helpful at all was intensity frustrating. Our bags finally got to our destination 2 days later. We had to drive to the airport to pick them up because they were not going to deliver them for another day, so we would have been 3 days without our snowboard gear. Latam did nothing to compensate us for the days lost no did they even seem to care. This is one of the most frustrating companies I have ever dealt with. I booked a return flight on Delta and lost $1000 just so I don’t have to deal with Latam again. Any money you save on a flight is not worth having to deal with this company. Stick with reliable American-based companies with customer service that is up to American standards.