Find Cheap Flights from Buenos Aires Ministro Pistarini to Madrid (EZE - MAD)

Pros: Great airline. New Boeing 787. Very courteous crew. Nice business cabin with reclining seats and seatback IFE. Light meal served with some very good Chilean wine. As they are part of One World I used the very spacious Iberia lounge which also made the whole trip extremely comfortable

Cons: No negatives

Pros: The crew really was amazing and very kind

Cons: The boarding was too slow and it delayed the departure

Cons: The stewards were rude and they overbooked the flight. These arrived at the gate at 6:15 and were told we could not board our plane which was to take off at 7:30. Absolute nonsense.

Pros: Low prices

Cons: Boarding process to chaotic and slow

Pros: All ok

Cons: Free WiFi never worked !!

Pros: Nothing

Cons: The space between seats was just microscopic. I’m 6ft tall and I really had a bad time in those 2h30, all twisted and unconfortable.

Pros: Perks of being emerald

Cons: Kayak did not send me my booking reference in the email. kayak has no customer service number

Pros: Not much it’s a very regular flight

Cons: Delayed almost 1 hour. No entertainment on board and nothing offered except for purchase

Pros: The people that work there were so kind! Very pleasant, I love the service! Everyone has a smile and make sure the customers were comfortable and save!

Cons: I like everything. No complain!

Pros: Service is better . Has improve a lot

Cons: Person behind my seat was kiking! Luggage took for ever to be deliver.

Pros: The staff were very friendly at all times. Everything was clean an the flight atgandants were always near by incase you needed anything else.

Cons: There was charge for a checked bag which I thought on booking was included

Cons: Boarding took 3 hours

Pros: Unfortunately there is not one positive thing I can say

Cons: The service was Appalling, this is supposed to be an international flight, I asked numerous times for the WiFi as there is no entertainment on a long haul flight. I asked for water and wine and was more than happy to pay the staff kept telling me they would return and didn’t. I’m not sure what they were always in a hurry to do other than to avoid providing good service. This was not the cheapest flight when I booked and this airline should come with a warning, poor service, equally disappointing food no drinks and no entertainment. If I had know this I would have paid more or flown with an airline that has an acceptable standard for an international flight and the service that should be provided. I feel at fault as I didn’t know an airline like this existed. I just thought it’s european and international and it will be fine. I was truly so uncomfortable and upset. On my way home I was charged $150 euro for my bags which I was under the impression my bags were included. There was no stating of this high cost, once again I would have flown with another airline if I knew of this and didn’t pay leaving America as it said my bags were covered. I hope something is done to make sure it’s clear to customers that this is a horrible and basic airline and it wasn’t cheap. I’m disappointed in all involved and have learnt a lesson but I am dreading this flight home I am about to take. Regards Hannah

Pros: Smooth flight

Cons: Terribly unhealthy food choices. Though the announcements came in English, they could barely be understood. A seasoned traveler would know what it was about, seatbelts and luggage.in the bins.

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Pros: Perks of being emerald

Cons: Kayak did not send me my booking reference in the email. kayak has no customer service number

Cons: Online check in didn’t work.

Pros: Clean and fairly new aircraft. Good flight

Cons: Ground staff more helpful

Pros: On time and pleasant service .

Cons: The problem was outbound from Porto to Rome. Iberia lost 2 out of 3 bags and one took 24 hours to reach our Rome hotel and one took 48 hours to reach our Rome hotel.

Pros: Good was decent. Didn’t need to schlep big bag of snacks.

Cons: Turbulence lasted way too long. Probably out of their control but I wondered if they could have changed altitudes.

Cons: No comfort. The USB wasn't working, even with the pilot telling us about it's availability.

Pros: Food on board was really good in general and some of the crew members where so polite and helpful but the rest of them nop.

Cons: The way the crew was serving the meals and offering everything was disappointing, in few word no good. Coffee, coffees anyone? Coffee, coffee! Please! That’s not a way for serving