Daily cleaning, installation of cabin HEPA filters
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 17h 19m.
In the past 3 days, the cheapest round-trip tickets were found on American Airlines ($1,364), Delta ($1,943) and Copa Airlines ($2,289).
For Buenos Aires Ministro Pistarini to Indianapolis, Saturday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Indianapolis back to Buenos Aires Ministro Pistarini, the best deals are generally found on Tuesday, with Thursday being the most expensive.
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Scores according to KAYAK customer reviews
Cons: "Drink service"
Cons: "movie selection could have been better."
Pros: "That it got me where I needed to go."
Cons: "The crew, the food, the tv capability, the amenities. Overall it was the worst international flight I have ever been on. They confiscated my unopened beer I purchased after security point. They had me assigned to a wrong seat, so I had to fight my way 20 rows up as people are filing into their seats. The hot towel to clean your hands was dry and cold. The roll was hard as a rock and cold. The crew was rude and unapproachable. It took almost 3 hours to get them to reset my tv and when she finally did it glitched the whole time I tried watching it. The croissant was literally cooked to the paper and had to rip apart Croissant to get the paper off. They didn't serve the cocktail as promised. It was a pretty poor performance on all levels, and if this survey truly means anything, I hope this gets remedied."
Cons: "The audio jack of the movie is not good It's on & off seems loose"
Pros: "The crew was great!"
Cons: "I didn't get to continue the series I started watching on an earlier flight, as this plane had more limited options. We also waited on the tarmac an long time before take-off, waiting for a part to be delivered to our plane so we could take it to Indianapolis with us."
Pros: "Crew was great, very generous with snacks and beverages, and prior to boarding we were able to switch flights and seats without problem. All the Delta agents were extremely helpful, and had great customer service!"
Pros: "Flight was on time, smooth take-off and landing, and gluten-free meal available (ordered before through Delta.com). Alcohol was available at each drink service."
Cons: "No gluten-free snacks, lack of gluten-free awareness by crew, and gluten-free meal had an apple instead of the (gluten-free) ice cream bar the other meals included for the dessert."
Pros: "The flight crew was amazing! Very helpful and did everything they could to assist!"
Cons: "The plane was pretty toasty! It didn't really mellow out once we got in the air, either! That was my only complaint."
Pros: "Happy to be home"
Cons: "Allow more time for check in"
Pros: "Crew was very upbeat and helpful"
Pros: "The flight timings and the arrival time"
Pros: "Our seats were assigned at the gate. Somehow we were given the comfort + seats. Very nice! Thank you!"
Pros: "Delta in Orlando is awesome!"
Pros: "The flight was not crowded and plenty of flight attendants offering service throughout flight Also smoo5h flight."
Pros: "Cabin service very good and hot meal was unusually good for economy section (especially the chicken with hollandaise sauce)"
Pros: "Perfectly on time. Good food and very good friendly service!"
Pros: "Direct flight from CDG to IND."
Pros: "Snacks, drink, and spacious leg room in emergency exit row. Friendly and helpful crew."
Cons: "No entertainment"
Pros: "The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking."
Cons: "My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have."
Pros: "Crew was good, plane was clean."
Cons: "Don't like the Comfort plus seats that have the dividers vs basic arm rests."
Pros: "We were offered food and drinks (including basic cocktails) continuously throughout the flight. Hot hand towels, comfortable seats, dozens of movies and TV series, all included with basic fare. The flight attendants were kind and helpful. Excellent service and organization!"
Pros: "Direct flight from Indy to CDG is great."
Pros: "Seat confort"
Cons: "Food and drink service"
Cons: "Always delays in between transfers from Mexico City"
Cons: "It was not acceptable and very disappointed that flight DL391 from SDQ to NY-JFK was delayed till it left at 4:40pm because there were no crew members to bring the aircraft to STO DGO the night before as it is usually done so that the aircraft sleeps over in las Americas. We were at the airport at 4:30am because the flight was scheduled to depart at 6:05am we were lucky to be able to rebook for a flight SDQ-ATL DL576 for the same day hoping to make the connection ATL-IND. Unfotunately that flight was rerouted to Charlotte due to bad weather conditions with a delay of 3 hrs before it landed in ATL thus missing our connection to INDI and had to sleep in ATL and leave the next day to IND thus missing a meeting commitment that we had in IND. We should and expect to be compensated by Delta for this."
Pros: "Staff friendly and helpful. Some turbulence due to having to fly over tropical storm. Like the games and movies available."
Cons: "The cabin was very warm."
Pros: "A330 very nice airplane. Clean and comfortable in Delta One. Very professional cabin crew. Very good boarding process, even with every bag hand inspected."
Cons: "Flight left the gate early and took off two hours late. Arrived Atlanta 100 minutes late. Why? 7000 pounds overweight. EZE departure switched runways as we left gate, requiring removal of cargo containers, not once, but twice. In summary, DL bet wrong on runway and wind component, at the expense of on time arrival and thus connections."
Pros: "Love the TVs provided with recent movies and games"
Cons: "Security was a headache"
Pros: "The comfort, space, quiet, snacks"
Pros: "On time arrival"
Pros: "Boarding was easy"
Cons: "Small seats with very little room and no ability to recline"
Pros: "Updated plane. Had usb charging available!!"
Pros: "Flight from SEattle to Atlanta delayed due to mechanical problems for 6 hrs. Once we got to Atlanta there were no flights connecting to Argentina until the following night at 10 pm. Delta did put us up in a hotel but with no food vouchers or any upgrades on delayed flight the next day. Flight attendants and crew were curteous."
Cons: "Fairly small seats and food isn't very good (as seems to be standard these days with most airlines). In flight music is very limited. Movie choices ok. No consideration to upgrade to first class or financial compensation have to be delayed a whole day for a long flight to Argentina."
Cons: "The airplane was freezing cold. I had on a sweater and jacket and was unbearably cold. The entire plane was miserable. There weren’t any blankets either...this is not the"
Pros: "staff was good, flight was not so good"
Cons: "Hated the storm we flew through, luggage came out of overheads....ugh"
Pros: "I'll chalk it up to the insanely high travel demands coincident with Labor Day."
Pros: "The staff was so friendly, and funny!! Loved the movies offered and snack choices. Updated aircraft"
Pros: "Delta has always be a step above the rest. Traveling with my children is not a problem and frowned upon with Delta. I rarely choose competitive airlines and will continue to use Delta as much as possible."
Pros: "The flight was very comfortable and quick. I like the coffee when I pair it with a biscoff."
Cons: "The boarding process seems a bit chaotic, but it didn't really detract from the overall experience."
Pros: "Boarding was smooth. Gate rep helped us kindly and then the flight attendant was very friendly."
Cons: "The new boarding pillars with Priority, Sky, Zone 1, Zone 2, etc was a mess. In concept it should be a good process, but it was just a sea of people asking each other which boarding group they were in. Going back to asking those who are in a particular boarding zone to form a line and doing so each zone at a time seems like a smoother process."
Cons: "Had to buy a one-way ticket on American, as Delta would not move me to another airline,"
Pros: "The plane wasn't ice cold, which was a nice change."
Cons: "I couldn't close my air vent unless I wanted to hear a nice whistling sound for the duration of the flight. So I just left it open, no big deal."
Cons: "I reserved and paid for Delta comfort and ended up flying AeroMexico and Virgin Atlantic who could care less so I didn't sit comfortably, no wifi and for Virgin Atlantic I had to pay extra to get more legroom! NOT a satisfying experience."
Cons: "Poor food. Attention expect to be better. Seat reclination was nada."
Pros: "Easy boarding, good wifi."
Cons: "Two hour mechanical delay, seemed like they waited forever for paperwork. Then rough weather, so bouncing all over. And on top of it, no peanuts."
Pros: "Flight attendant was really funny!"
Pros: "The crew was friendly and very connected with the passenger's."
Cons: "No having entertainment individually makes it really hard when you have a hild and has to watch adult content."
Pros: "The crew was kind. Movies were available, as well as a charging port for phones."
Cons: "We were prohibited from bringing water onto the airplane. However, this didn't seam to apply to all water bottles. My empty plastic water bottle had to be discarded, however, my friend's 32oz metal water bottle with water in it was allowed on the plane. She was able to get her water bottle filled during the flight, but my water bottle was tossed by the staff prior to the flight. How does this make sense? This was a 7 hour flight during which only 3 times were we given a small cup of water. That is crazy! Airplanes make you feel so dehydrated, and three small cups of water is not enough for 7 hours, that is absurd. Please, just like all other airlines and flights, allow people to purchase or fill their water bottles (regardless of the material of the bottle) prior to the flight so that they can remain comfortable."
Pros: "FLIGHT INTO BOGOTA FROM RIOHACHA WAS WINDY AND THE PILOT DID A TOUCH AND TAKEOFF LANDING. CIRCLED AROUND AND LANDED. NEXT FLIGHT WAS DELAYED AND WE MISSED OUR CONNECTION FROM SAN SALVADOR. WHEN WE LANDED THEY HAD A CREW OF STAFF, THERE WAS 21 OF US, ALREADY HAD OUR FLIGHTS FOR THE NEXT MORNING, A HOTEL WITH SHUTTLES, DINNER AND BREAKFAST, AND WALKED US THROUGH CUSTOMS. WE WERE ALL IMPRESSED WITH HOW WELL THEY TOOK CARE OF THE SITUATION"
Pros: "Crew was very helpful."
Cons: "Took a very long time in check in. Agents were very nice; just very slow. Should have kiosks in Buenos Aries. We did not have internet to get our tickets before going to airport."
Pros: "Business seats good Food good Well taken care of."
Cons: "Seat is uncomfortable and food is terrible."
Pros: "The crew"
Cons: "Entertainment. Games were blocked. Movie section was poor."
Pros: "Land crew at BA."
Cons: "Onboard service (Food, entertainment and comfort)."
Pros: "Great seat. Right behind first class."
Cons: "more legroom"
Pros: "in this particular flight, nothing! I'm a Copa fan and always flight Copa while travelling within LatinAmerica but this last time was bad"
Cons: "1st of all get new planes, it is inadmissible not having individual screens on every seat. Plane was extremely cold, and there were no blankets!! and the crew did nothing to get a better temperature. Boarding was soooooo slow, OMG. Crew is totally useless, did not offer help with the sitting/luggage"
Cons: "Few new Entertainment options."
Cons: "Seat confort"
Cons: "The food wasn't great-- more vegetables/healthier would have been nice. The schedule was terrible-- they wake you up more than 2 hours prior to arrival for a breakfast, then turn the lights off again for an hour. How about breakfast a little later and let us sleep?"
Pros: "Boarding was organized, the crew and food/refreshment services were great. I prefer Copa over others because of this. Last time I traveled to South America was 6 years ago and the quality is still great."
Cons: "Seating cushioning was a bit uncomfortable, which is a bit difficult during a long flight."
Cons: "En el check in lo hice por la web y liego tarde mas q la gente q no lo hizo xq atendian a todos mezclados"
Pros: "Smooth flight. Pleasant crew. Good entertainment"
Cons: "Food very basic. Small aircraft (737)."
Pros: "Thanks! Amazing service at the airport and also the attendants in the airplane. Super friendly and helpful employees. We had a great experience flying with Copa. A +++ service"
Cons: "We love everything. Thanks"
Pros: "Single best value for flying in years... very attentive crew. Wine was complimentary. I enjoyed shopping in the Tocumen airport."
Cons: "Checking process in Miami was slow"
Pros: "I like the fact the there was a entertainment system for each passenger."
Cons: "I didnt like that the airplane was small for a international flight, also didnt like that the aircraft did not have wifi."
Pros: "Im requesting a refund."
Cons: "Copa airline is a terrible airline. Not sure how they still in business. The ticketing agents were extremely rude and show a great deal of careless towards their customers. I arrived had already checked in, i had no luggage i simply had a backpack and a carry on bag.She told me that my plane was gone 1.5hr before departure. She went in the system type customer missed flight. What she did was deceptive, unethical, and of course should be illegal. I still believe that flight was overbooked, copaairline had to cancel my previous flight due to the weather. When i contacted copa airline directly nothing they could do they said. I was advised by copaairline to wait 3-4 hrs to reactivate my ticket. I was told specifically by a gentleman that there was a flight boarding at 12am. I waited at the airport for about 8hrs to find out there wasno 12am flight that day. I cant make this up people, i have never in my entire life experience that level of stress and anxiety. I want my money back!!!"
Pros: "There’s a glitch on this page that is not allowing me to select 5 stars for my overall rating but everything was FABULOUS! Sweet attentive sharp staff. Would definitely travel with Copa again."
Pros: "I flew business class and the cabin crew were great. The cabin was clean, tray table and entertainment system worked as expected. Cabin crew were friendly and checked after my needs. Meal choice was broad and tasted very good. Beer selection was very limited on all my Copa flights from the US to South America and back. I love their new 737-800 aircraft."
Cons: "There wasn't much not to like but I would have to say the in-flight entertainment movies could have been better. i.e. wider selection. The entertainment screen sometimes performs a little slow."
Pros: "All the services at the plane were very good"
Cons: "The order at the boarding in Istanbul and in Panama, were poir, with no preference for freq flyers"
Pros: "Flight was on time. It was my connection flight, arrived from Mendoza ARG and continued to Toronto. In Mendoza I got boarding pass for second leg of flight (Panama - Toronto) with the gate number and boarding time. Everything was correct, not even gate number changed. Plane was new, crew OK, food OK. It was a pleasent flight."
Cons: "This is not a negative more just informative. There is no entertainment."
Cons: "Check in for baggage took forever with one person especially knowing that there is a 2 hour queue for customs. Many were on the line on customs and can see the gate but crew would not do anything. The whole process upon arriving to airport to boarding gate took about 4 hours."
Pros: "Crew was friendly"
Cons: "No entertainment at my seat for the travel"
Pros: "They're a frud"
Cons: "There customer service sucks"
Pros: "Excellente attention flying, very friendly, very nice and clean inside the airplanes."
Cons: "Need more personal at the counters servicing people when checking in at the airport in Panama."
Pros: "The great service and all good attention during the flight."
Pros: "Good. Everything went well"
Pros: "THE flight mouved too much and delayed There aré not diabetic's food"
Cons: "The crew was kind"
Pros: "Copa got me a seat on a flight with another airline.."
Cons: "My flight was canelled."
Cons: "Nelson Jose zelaya durmió en una sill en ese aeropuerto porque no lo dejaron hacer conexión a punta cana que era su destino; porque nunca dijeron nada tanto el Consulado de Panamá como la aerolínea que cuando una persona ha sido deportará de US A no puede viajar; utilizaron el fly que estaba comprado para su devolución al país de origen; ustedes creen es justo?"
Pros: "Tve crew on the aircraft. Is ver friendly"
Cons: "I will start off by saying that I usually LOVE Copa Airlines and have a wonderful experience. This flight had too many things go wrong for me to ignore. 1) The check in line up took exceptionally long even though there were many staff at the booth. 2) As people were boarding, one of the staff was handing out headphones as people were still attempting to navigate to their seat. The timing seemed very inappropriate and even in the way for new passengers. 3) My boyfriends carry on bag is larger than a small backpack, but smaller than a standard carry on bag. As he was boarding, he went to put his bag in the overhead compartment. My boyfriend is well over 6 feet and the Copa staff was insisting we put the bag at my boyfriends feet as his bag was not as large as others. We pay the same as the other passengers and deserve comfort too! Especially for my tall boyfriend who even in the largest of seats has a difficult time on planes. 4) The plane did not have individual entertainment units, which does not help on a 6+ hour flight. 5) I was VERY cold and asked for blanket on various occasions, and even offered to pay for one, but there was not on board, even though, as I exited I saw unopened ones in first class."
Pros: "Attendants were polite and helpful food was good"
Pros: "Flight on time and crew with an excellent service level"
Cons: "The check-in process is not that easy, and impossible to make from a Smartphone or a Tablet"
Pros: "Their affiliation with Star Alliance enabled us to go to the Copa Lounge. We enjoyed the Loung's food, beverage, and overall travel ambiance. Ed Villena"
Pros: "The crew"
Pros: "Everything about them. The crew is so helpful and kind, flights are always on time, the planes are in great condition and the amenities included with your tickets makes it worth to choose COPA!"
Cons: "Business class lounge in Panama was terrible. Over crowded, noisy, poor and inadequate food and drink, only tiny, underfilled, tasteless sandwiches and dry crackers. Inferior to any other lounge I have been in. On the plane, the food was dry and tasteless for the most part."
Cons: "I was in business class. You basically had to beg for alcohol. I just wanted a glass of wine, and I had to wait over 1.5 hrs to receive it. This was annoying as this was a red-eye 7 hours flight . I wanted a glass of wine, and then to sleep. Very poor service for business class. Also, flying a 737 8 hours is not ideal. The need to upgrade their fleet."
Pros: "smooth ride no hiccups relatively smooth boarding process nothing tremendously problematic"
Cons: "I ordered a veggie meal and they gave me vegan instead of veggie/dairy My screen was broken so I couldn't use the entertainment system the seats were quite close together"
Cons: "New aircraft, clean. Friendly crew"
Cons: "see above."
Pros: "The dinner was good"
Cons: "All the flight attendants were hanging out in the back. Socializing like we were invisible. They seemed to prioritize one another over the passengers. It felt a little odd."
Pros: "Entertainment service and film variety was good"
Cons: "Seats are too small, no place for my legs"
Cons: "New plane and excellent service. The flight was on time and the crew was very servicial."
Pros: "Left on time Nice flight attendants Arrived early"
Cons: "Runway time in New York"
Cons: "Free seats in economy class are way too squeezed for a 10 hours flight."
Pros: "unAnnounced gate change"
Cons: "Running in airport"
Cons: "The crew wasn't very friendly - which is something I have noticed between AA and United. United seems to be much more friendly and welcoming."
Pros: "On time Friendly attendants Great service Mike in First Class was awesome"
Cons: "No complaints"
Pros: "Boarding was very efficient"
Cons: "Stewardess were not very friendly. Plane apparence inside was not updated needs overall refurbish Having to pay extra for 1st luggage and seat selection"
Pros: "Flight was on time. Easy to transfer luggage from an international flight to a domestic flight. The crew was accommodating. It is such a short flight that there were only pretzels and water without ice served on this flight. There was no entertainment on this flight. Small, clean plane for a less that 1 hour flight."
Pros: "The crew did everything they could for the passengers to make them comfortable and informed about the situation but unfortunately it was out of their hands."
Cons: "It may be La Guardia Airport that is the one to blame and not AA, but long story short I was on the airplane on the ground in NY for about 5 hours. We had a domino effect of things happen that caused us to be delayed and then cancelled. First a Gate change to a different terminal after boarding was suppose to begin so we had to take a shuttle over and we're still missing 50 passengers, Engine problem that required maintenance, refuel because we were in the plane on the ground waiting for so long, deplane and replane for 10 mins because of a law, on the runway and back to the gate for all these different occasions. When they finally let us off the plane after all these hours it was because of weather (although the skies were blue and the pilot was confident it wouldn't be an issue) they didn't actually cancel the flight until 5pm, my flight was suppose to take off at 9am. They were also required by law to give us free snacks Bc we hadn't eaten all day or had fresh air--these were all chips and soda...in gluten free so I had to starve. AA customer relations said they couldn't compensate because the issue that was documented in their records for my flight cancellation was because of "weather"... my flight couldn't be rescheduled until the following afternoon, making me have to cancel work 2 days in a row and pay for multiple taxis and and extra night of boarding. I will NEVER fly AA or La Guardia again."
Pros: "I liked the ease of the gate for the airplane."
Cons: "There was no entertainment. The airline did not offer a complimentary headphones, and failr sure the wifi was not even working. Also was not that big of a fan with the extra long layover. Was not a fan of the extra time in the holding pattern above Indianapolis, nor the extra time 150 feet from the gate after we landed."
Pros: "Clean, quiet, nice staff"
Cons: "Was late"
Cons: "A little bumpy"
Cons: "The gate the flight was originally on changed, however there was never an announcement made over the intercom advising of the change. When the gate I was waiting at finally showed the flight information to Toledo, I had to find what gate I my flight was now on and had fifteen minutes to make it to the correct gate. Had the original gate displayed the new information any later I would have missed my flight."
Pros: "Entertainment package at your seat was easy to use and had a wide variety of movies, music, etc. to please anyone. Plane was new and everything worked. Arrived early!!! Captain was best attribute of the crew."
Cons: "Crew seemed to be robotic, no personality, just doing a job. Food was just OK, nothing special, but at least it was somewhat tasty."
Pros: "Very nice gate crew, efficient boarding, quick and efficient takeoff"
Cons: "Found out that a lot of Argentinians do not obey the crew rules. Before the seatbelt sign turns off they already start moving to the front of the plane. But off course is not the airline duty to teach manners."
Pros: "Great announcements by lead flight attendant."
Pros: "Except for comments under what I didn't like. AA experience was O.K."
Cons: "The restrooms needed cleaned better. Big airplane lots of people, needs cleaned before, during, and after. Had to pay for the Wi-Fi, that I used for 30 min, basically for E-Mail."
Cons: "American Airlines delayed my flight over 16 hours. Very unhappy."
Pros: "Nothing special. Horrible food (the worst in years). Cabin crew try to manage but a refurbished plane doesn't justify more than double for a substandard bussines class."
Pros: "Everything went smoothly"
Cons: "Flight was delayed 4 hours so we missed our connection. The entertainment system was down during the flight and all they did was apologized over the speaker. There was no rep waiting to help upset customers so we had to wait TWO hours in line as there were only 2 girls at the counter when there are 6 counters. They were completely unapologetic and although they set us up on another airline to fly back, the whole experience was completely unsettling. AVIANCA NEVER AGAIN!!!!!!!!!!"
Pros: "The crew really good"
Cons: "People at the bs as airport didn't organize everything. Lines all over the place and two flights cancelled to the same destination in less than 24 hours! Got lucky that they didn't move us onto a next flight because there was a domino effect on the flight. I stead of solving a problem for 200, they began to make problems for 600."
Pros: "The only thing I liked was how polite and helpful the staff was at the airport."
Cons: "The flight attendants both seemed unhappy and we're not very polite. They hardly came through the cabin at all. It took a while to get anything. They mostly just stayed in the back talking to each other. The pilot didn't greet us. Just stood there when we walked in. And there was a kid screaming for most of the trip. My seat was broken and wouldn't recline. This was my first trip flying, and on the trip to Miami I flew with Delta. The service with them was tremendously better. I was really disappointed."
Cons: "Sat on the ground for an hour."
Pros: "I was shocked to finally get a snack. Seems like years since that happened. And we arrived in Indy thirty minutes early!"
Cons: "The flight was incredibly delayed."
Pros: "On time, very friendly and accommodating crew!"
Cons: "My screen didn't work BA to Dallas but I didn't ask for help either!"
Cons: "Flight was very late. Boarding was not good!"
Pros: "Movies. Upgraded to more spacious seat."
Cons: "Dry dry dry. Hard to sleep."
Pros: "I really like the crew on this flight, they were very polite and very friendly."
Cons: "Boarding again same comment as above. Comfort was good because I had paid for an upgrade which I actually thought I was paying for the international flight but found out it was actually for the Charlotte flight which was a surprise it was not very clear from the tool. So hence the Comfort was great on this flight. But the tool needs to make it much more clear as to what you are selecting the upgrade for. Food, there has got to be something else out there other than pretzels, I understand why we do not have peanuts, but a little bit more variety would be very nice. I understand there's a cost tractor, but often pretzels tend to be fairly stale. Short flights entertainment."
Pros: "I missed my flight due to LA traffic. American Airlines was very accommodating. They put me at ease and helped reach my destination. I wasn't treated like it was my fault. They totally understood and were very compassionate. Thank you."
Pros: "No complaints. Love American!"
Pros: "the different sections of the plane made it feel smaller. Great food in flight along with the entertainment."
Cons: "it was a long flight, not enough movies to watch throughout the flight. Only dc outlets available which i wasn't prepared for"
Pros: "Right in time and crew very responsable."
Cons: "The audio for film's didn't function in many places of the plain."
Pros: "Business class is very good"
Pros: "All fly attendants. DId a very good job"
Cons: "The little flat tv was not working properly. The plain is too old."
Pros: "Flight attendant was high spirited, funny, and very attentive!"
Cons: "Delayed due to crew member not arriving. They boarded half the plane before realizing and then made those individuals de-plane and re-board again."
Pros: "New plane"
Cons: "I always fly with LAN, did not want AA Food Small seats"
Pros: "Trip was quick bags came quickly also and everyone very nice!!"
Cons: "Cost of everything in airports!! Ridiculous!!"
Pros: "The crews not responsible for AAs garbage corporate policies, and were empathetic"
Cons: "No pilots, and mechanical issues."
Pros: "The crew was excellent and the plane was new."
Cons: "The seats are entirely too close together. If I wanted to be crammed in uncomfortably close to the seat in front of me, I would have chosen a budget airline like Spirit. I am not a large person by any means in terms of height or weight, and I cannot imagine how anyone who is relatively tall could ever be comfortable on your airline. Will not likely book again."
Cons: "this was the first time a I have traveled to the US and I was stranded at the Louisville airport after the flight diverted due to bad weather. I was offered no alternative transportation to Indianapolis. I was totally lost being in a strange city without support. finally I had to take a taxi which was very expensive"
Pros: "I somehow made it to IND"
Cons: "Everything. I had to be transported by an old unsafe looking bus to a separate terminal and had to climb up and down emergency stairs (not handicap friendly), also I have 2 roller bags I carry on to every flight I have ever taken without issue and they charged me $25 per bag to check because it was a "snug" fit into their dimension box. Also gave no snacks and only half can refreshments, no entertainment."
Pros: "Great service with low prices!"
Pros: "They came around and offered drinks twice, and I asked for a cup full of ice and a cup of orange juice, and they provided it with a smile. Even though the flight was full, there was ample room for everyone's carry on luggage in the overhead compartments. Very pleasant flight overall"
Cons: "I was not unhappy with any part of the flight. Oh, one thing, the PA system was defective, so all you got was static and feedback, but they kept using it, even though you couldn't hear them at all."
Cons: "Late again. This time was because they did not have a flight attendant."
Pros: "my mom needed a wheel chair and assistance and they provided it without hesitation. All were friendly and helped me get my pass to see her to the plane in a very speedy way so my mom didn't have to sit and wait while I got it. We appreciate all you did!!!"
Pros: "Entertainment was good. Ground attendant at LAX was helpful and understanding at least..."
Cons: "Everything else. For starters, I purchased a ticket from LAX to Kiev with a 2 hour stop in Toronto. AIR CANADA never informed me I'll need an eTA and I had to do it under pressure of missing my flight at the airport. Connection was awful as well. My luggage never arrived to Kiev...."
Cons: "Delayed. 3 hours on tarmac, no AC, then disembarked. Had to rebook another flight. Arrived to Vienna 9 hours late. The whole family lost one day of holidays. Will ask for compensation"
Pros: "The ✈️ and timing"
Cons: "Amounts of food is ridiculously little for someone who gets hungry fast"
Cons: "Will never book a trip with you"
Cons: "Departure and arrival was late."
Pros: "I arrived safely"
Cons: "I didn't appreciate losing my luggage as I came to Canada for a wedding and I didn't have access to my things. The flight was direct so I don't understand why my luggage was lost."
Pros: "The extra seating room on the plane"
Cons: "The booking times from kayak to air canada did not match. Air canada shows times in hundred hours and kayak shows them in am/pm."
Pros: "Plenty of space. Attentive crew. Food was acceptable."
Pros: "Fast and strait forward boarding procedure. It was short but international flight, easy check in. Good impression from TSA work - flight departure was not from international terminal maybe that’s why?"
Cons: "Additional charges for check in bags, snacks during the flight, no headphones offered on board for entertainment units."
Cons: "Not enough leg room Cramped seating area in coach"
Pros: "Food was decent."
Cons: "We paid extra for bulkhead seats at the front of economy. One of the stewards working in business class repeatedly came to get something out if the compartment over my head. The noise woke me up over and over. I finally asked him what he was getting and he told me it was his lunch! Irritating."
Pros: "Great service wide enough seats. great company overall"
Pros: "Entertainment excellent for a short flight"
Cons: "I am still in Toronto, just made it to the hotel. Due to a strike the luggage could not be checked for custums. I won't be able to fly home to Indianapolis till 12:35pm tomorrow"
Cons: "Food was grose. Seat was located on an emergency exit and supposed to be "preferred". Worst seat ever. Right next to the window is very uncomfortable since your stuck to the wall if the plane. Theres no window on that row. But this specific seat is awkward and very uncomfortable."
Cons: "Our flight was delayed from Cleveland and so was the plane going to London . We made it to the gate 15 minutes before boarding was complete . When we get to the gate they told us our seat is gone , someone else got it and we are booked to tomorrows flight and put in a hotel. Me and other 10 people was kicked off because they over soled the flight . Very frustrating and disappointing !!!!!!! Luckily the lady at costumer service was really helpful and put me and an other girl on a flight to Dublin the same night."
Pros: "Efficient crew as with the first flight I had, consistent service."
Cons: "I don’t know if it’s the Vancouver-Mexico route or if it’s the seats but there’s just something difficult about it. First time I flew into Vancouver I was exhausted which makes sense as I had to fall out of bed at 3am, but this time I was awake and well rested and it still felt draining (which generally doesn’t happen to me with flights). Maybe it’s the leg space and the seats? Not sure. Could also be the odd time zone crossing."
Cons: "Party of 7, all split up in different seats. Aircanada was completely useless to help us out Big discussion on the plane with other passengers. Flight was delayed, lost our connection. 10 hours at toronto airport."
Pros: "Didn't like much about this flight. Only benefit was the price and I wish I would have paid more to fly with someone else."
Cons: "Flew Air Canada to the east coast for a vacation. They lost my bag on the way over. Understandable. Things happen. I reported it missing at the airport. My vacation has come and gone and still no bag. Here we are 9 days later and no update or anything. Their baggage center is a NIGHTMARE. I wait on hold for over an hour each time only to be greeted by someone who couldn't care less about my issues. Every person has told me something different. It is beyond frustrating. Highly doubt I will ever see that bag again."
Pros: "The entertainment on board was nice because there were a variety of movies and things to do."
Cons: "The staff were often slow expecially during the boarding process."
Pros: "The seats were spacious and the electric/USB outlets made all the difference! By the end of the flight, my phone was charged and I was ready to see Montreal!"
Cons: "Paying for seats."
Pros: "The people at Air Canada were friendly and clear with what was going on."
Cons: "Flight was delayed even though the plane was at the gate."
Pros: "Very good !"
Cons: "Flight was delayed 1.5 hours but no one was in much of a rush to get it going"
Pros: "I arrived safely!"
Cons: "This was an AIR CANADA operated flight. Considerably less comfortable than the 3 LH operated legs of my recent trip to Kenya."
Pros: "I liked nothing. Lech Grabinski"
Cons: "my flight was late by 3 hours, lousy airplane, no service, no food, never again on Air Canada, even for free, Lech Grabinski"
Pros: "This was my first time using Air Canada and I was so excited after seeing all of the wonderful photos of this luxurious aircraft! Upon boarding, I sat patiently as I waited for my boarding group (3) to be called. Once my group was called up, i waited in line next to board while to the right of the line therw was an inpatient mob of group 4's & 5's eagerly waiting to board. The announcement of group 4 and 5 boarding sent the mob into a frenzy and they shoved their way in front of all of us group 3's knocking me down. The Air Canada staff did not assist nor did they do anything to regulate groups and ensure everyone's safety. I have never been more disappointed in an airline. Im fine now in case anyone cares."
Cons: "This was my first time using Air Canada and I was so excited after seeing all of the wonderful photos of this luxurious aircraft! Upon boarding, I sat patiently as I waited for my boarding group (3) to be called. Once my group was called up, i waited in line next to board while to the right of the line therw was an inpatient mob of group 4's & 5's eagerly waiting to board. The announcement of group 4 and 5 boarding sent the mob into a frenzy and they shoved their way in front of all of us group 3's knocking me down. The Air Canada staff did not assist nor did they do anything to regulate groups and ensure everyone's safety. I have never been more disappointed in an airline."
Pros: "The Air Canada ground and flight crews did the best they could in a bad situation."
Cons: "Where do I start? Maybe by saying that I'm really not a complainer. I'm really not. I know there are understandable, although not always pleasant, occurences and situations that cause or contribute to things. But this shuttle flight was a disaster of poor airline planning. The 1.5 hour flight kept getting delayed again and again and again. The assigned gate got changed 4 times and we found ourselves having to walk with our bags from one to another. It finally took off at 12:30 at night with an ORIGINAL departure time of either 8:40 or thereabouts. You're talking about a 4 hour delay. Weather? Raining, but nothing that was serious. It was just, well, raining. No explanation was ever given for the delay although, uhh, complimentary bags of pretzels were handed out. I felt bad for the ground and flight crew. They had to deal with us less-than-pleased passengers and, really, the delay was beyond their control. Which leads me to believe poor scheduling by Air Canada of available planes was a reason. It was all very, very bad and, given a previous flight 10 days ago that took 5 hours instead of the scheduled 1.5, we'll never use Air Canada again."
Cons: "We missed this connecting flight"
Pros: "No real positives"
Cons: "Bag check a mess, late departure, so, so food and service."
Pros: "On time."
Pros: "Crew was excellent"
Cons: "Long delay while a new crew was flown to Toronto. Has root cause of original delay been identified and steps taken to ensure it doesn't happen again?"
Pros: "Your service was good."
Cons: "The outcome was not. They would not allow me to board the plane b/c I didn't have a valid passport. I grew up in Canada & over the years have crossed the border in both directions & never needed a passport. Could you be more diligent in letting people know this."
Pros: "Flight attends were very attentive to all passengers. I especially liked that they kept everyone hydrated by offering drinks every couple of hours."
Pros: "The first meal on my return flight was correct"
Cons: "The second meal had cheese in it and I took a bite before I noticed. They gave me a new one but didnt seem bothered by it. Dietary restrictions NEED to be taken seriously, thank god I'm not, but some people are deathly allergic. This wasn't the first time they messed up my food either."
Pros: "This was my third air canada rouge flight so I knew what to expect. Staff are always super courteous and good food options available."
Cons: "Almost 0 arm/leg room, flight was delayed and they tried bumping me off my flight onto another because they had overbooked."
Cons: "Very poor communication and co-ordination when flight was delayed and then cancelled. Rebooking was only available via the phone, even when at the airport, with a 45 minute hold time. Everyone kept passing the buck to another, and no supervisors were around. Terrible customer service!"
Cons: "Although the air planes are newer, the seats are uncomfortably smaller which makes long distance flights very unpleasant."
Cons: "Staff was rude, Flight attendant was not. Very bad terminal-small, packed, no seating, no help. I was using w/c help but was passed from one person to another, was left at gate with no help to get to another gate or anything. I had suitcase, bag AND a w/c to manage by myself. Difficult to get to bathroom let alone try to get anything to eat or drink( so I didn't). Delays x3. Staff didn't know what was going on. (Other flights also) couldn't hear announcements."
Cons: "Limited selection in entertainment"
Pros: "Good movie selections and a personal screen as opposed to needing to use a personal device."
Cons: "It was much warmer in the middle of the plane than towards the front of the plane. I had requested the assistance of the crew several times by pushing the button [which lit up the light above my seat] but there was never a response. Only when they passed by my seat would I be able to get their attention by flagging them down. My seat was broken and trouble shooting was not an option for the crew."
Cons: "Never made it because of long delay of connection flight. Toronto airport is extremely poorly organized. Huge lines everywhere. Air Canada staff had no idea how to help. Rebooking very slow because 4 out of 5 staff was out for dinner. Air Canada overall: Awful service. Disorganized. Staff lack information."
Cons: "almost all planes were delayed...this one was delayed by 2.5 hours. After being up for 20+ hours traveling from abroad, it was a bad experience to have to wait so long for planes to arrive for last leg of journey"
Cons: "The entertainment options seem quite limited for a flight that long. Most of the movies and television episodes offered were dated."
Pros: "Nothing about the airline ."
Cons: "At the bwi airport they have to agent u can talk to except u have to wait when they are boarding a flight before u can see someone at the front desk . Lost my bag and even the airport police said it's a normal thing as they get complains every day . Called a million times and they still won't give me detail info. I classify them as the worst airline I've ever used in my 30th ears of travel and if they are the only airline on earth I rather never travel"
Cons: "Three hour delay with no real explanation is unacceptable"
Pros: "The crew did a fine job after a hard day."
Cons: "The monitor showed delay after delay--finally at 2 1/2 hours--and no one ever made any announcement. Customer service desks were closing and there was no agents at the gate. Customers did not get any information about why they were leaving at 23:25 rather than 20:55. Finally one agent started to fill us in but no announcements in gate area. This was a really unpleasant delay situation. We needed a lot more information and gate agents to help out. I will strongly try to avoid Air Canada in the future. Overall two thumbs down on the experience."
Pros: "Friendliness of flight attendant. Plane clean and newer than others I've flew on."
Cons: "Lack of more flights throughout the day. Also sometimes flights are late as there are crew changes or planes flown from other cities to Toronto to accommodate the flight. Making departures late to leave. In spite of this, I would still fly Air Canada."
Pros: "Flights were all on time, crew and staff was very nice. Food was better then other flights I've been on."
Cons: "Seats were so uncomfortable, smaller and did not recline as much as other air canada airplanes I have been on. There was no entertainment for the almost 7 hour flight unless you uploaded the app prior to boarding which we were not told and could not because our devices, or you rented a tablet (which for this long of a flight it shold be included). The cabin was warm and stuffy with not much airflow which made my motionsickness worse and the plane was all on one setting so I could not control anything."
Pros: "One of the stewardess is really cute and she speaks French"
Cons: "The cabinet temperature is ridiculously low and they only offer a thin blanket"
Airlines flying from Buenos Aires Ministro Pistarini to Indianapolis have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights