Daily cleaning, installation of cabin HEPA filters on flights from Buffalo to Guadalajara
Most visitors from Buffalo can enter Guadalajara without restrictions.
Read more about travel restrictions for Guadalajara
Visitors from Buffalo are not required to quarantine after entering Guadalajara.
Visitors from Buffalo are not required to present a negative COVID-19 PCR test or antigen result upon entering Guadalajara.
Health Declaration Form
Completed form should be presented upon arrival
Masks: Required in enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
This flight route requires at least one stop and takes a minimum of 9h 23m.
A passport is required to fly from Buffalo to Guadalajara.
Buffalo airport is called Buffalo and the only airport in Guadalajara is Guadalajara Miguel Hidal.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Buffalo to Guadalajara.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Guadalajara from Buffalo is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Guadalajara with an airline and back to Buffalo with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Guadalajara from Buffalo up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The crew"
Cons: "Entertainment options were poor"
Cons: "They canceled the flight last minute and I had to spend the night and I missed work and a doctors appointment. I asked to be put on another flight and they told me to wait and when I asked again they said they couldn’t cuz the flight left. If they would have changed it in the first place then I woud"
Cons: "Although I pre-coordinated bringing my service animal on the flight, copa denied service and my family was not allowed to board the plane. Copa stated my paperwork was not acceptable to Peru. I bought tickets on Avianca and traveled with my service animal and had no issues entering Peru."
Pros: "The whole experience was great. Pleasant crew, food excellent. I will recommend this airline for future trips."
Cons: "More affordable especially because this was a last minute trip because of death in my family."
Pros: "Si me gusto el servicio en general"
Pros: "Great service , reliable airline"
Cons: "Trying to print ticket for the flight was a problem"
Pros: "Crew was not aware of the drunken state of the 2 passengers sitting next to me . The 2 passengers got on the flight each with 2 beers . They finished it even before the flight took off . They then requested more drinks from the crew which they were given. I personally told one of the crew not to ser"
Cons: "Crew should have seen the passengers Mis behaving and refrained from giving alcohol to the 2 passengers"
Pros: "Puntualidad, amabilidad, buen servicio"
Pros: "The information provided prior to the flight and online booking experience."
Cons: "Rude flight attendants Rude gate / entry attendants No guidance was given to passengers prior to boarding regarding how long it would be until boarding so everyone was just standing around pushing toward the doors. Long, unorganized boarding process. Attendants just allowed everyone to gather in front of the doors so rude passengers pushed their way to the front and cut the "line." No tvs in the seats. I am vegetarian and was not given a vegetarian option! Very Inconsiderate of this airline. Even worse, the flight attendant basically told me that it was my fault because I didn't ask for one in advance. Extremely poor customer service! Had I been asked, I would have requested a vegetarian meal but I did not see that option when booking."
Cons: "Everything was perfect"
Pros: "The seats were so uncomfortable and impossible to sleep in. This is hardly worth the discount as you land so stiff and uncomfortable"
Cons: "Seat comfort and Design. Terrible for 9-hour flight. Plane configured to minimize bathroom space and maximize seats. Food entertainment and Liquor all cheap"
Pros: "Quick flight."
Cons: "No Vegetarian food option."
Pros: "Friendly crew."
Cons: "Initially separated from my minor child and had to change seats. Also, my tweezers were taken away."
Cons: "They didn’t have any vegetarian meal. And the planes are different from the ones that flies to NY"
Pros: "Some crew members were trying to their best"
Cons: "No entertainment"
Pros: "I have no complain about nothing . The food was good better than nothing . The crew are very polite very Alert with the passenger. The was excellent very pleasant."
Cons: "The Airplane is narrow a little uncomfortable when you need to get up and you have to pass by between passenger."
Pros: "Great price"
Pros: "Im requesting a refund."
Cons: "Copa airline is a terrible airline. Not sure how they still in business. The ticketing agents were extremely rude and show a great deal of careless towards their customers. I arrived had already checked in, i had no luggage i simply had a backpack and a carry on bag.She told me that my plane was gone 1.5hr before departure. She went in the system type customer missed flight. What she did was deceptive, unethical, and of course should be illegal. I still believe that flight was overbooked, copaairline had to cancel my previous flight due to the weather. When i contacted copa airline directly nothing they could do they said. I was advised by copaairline to wait 3-4 hrs to reactivate my ticket. I was told specifically by a gentleman that there was a flight boarding at 12am. I waited at the airport for about 8hrs to find out there wasno 12am flight that day. I cant make this up people, i have never in my entire life experience that level of stress and anxiety. I want my money back!!!"
Pros: "Everything was wonderful. Thanks for the great service."
Cons: "Flight was delayed, no apology, service on board was terrible and unfriendly. Had to run to get to connecting flight. No help from airline staff. Avoid Copa at all costs. Don't fly Copa!"
Pros: "The food was decent for airplane food"
Cons: "When I booked my ticket, I booked a window seat in the exit row. When I got on the plane, my seat number was a middle seat not in the exit row. I saw right across from me there was an open window seat, which the lady sitting next to was using for her bags. I explained to the flight attendant that I had booked a window seat and wasn’t sure why I ended up in a different seat then I had booked. I asked him if he could ask the lady to move her bags so I could sit there, or if there were any other window seats available. He said no, that if I wanted I could ask the lady myself. Completely unacceptable. Of course she has no I treat in giving up this free extra space she has to me, and I’m sure she would have been happy to if a crew member had asked/explained the situation to her."
Pros: "Service and leg room"
Cons: "Wish there were TVs in the chairs"
Pros: "A lot of leg room compared to other flights. The flight attendants were very nice and attentive. We were well fed and hydrated. When we missed our connecting flight due to weather the airline had everything figured out before we even landed. It was very organized and they apologized for the inconvenience to us."
Pros: "food staff right time start"
Pros: "La Atencion a los pasajeros"
Cons: "Es espacio para dormir"
Cons: "Why would you put a cartoon on to watch??"
Pros: "The crew was helpful and always smiling"
Cons: "The plabe was dirty and the food was terrible"
Pros: "I liked everything"
Pros: "Crew/staff was very nice"
Cons: "No check in kiosk. Not many people working at check in"
Pros: "For the price, it was an incredible deal. Not fancy but kind flight attendants, standard economy class (meaning, as bad as all the others for space, definitely not the worst Ive flown, much better than cheap european airlines), had an on time connection in Panama... I would definitely fly again. I speak Spanish but all Copa staff speak English, so it was really easy."
Cons: "They do not have a way to order vegetarian food on their website so I did not eat on either flight, which was really frustrating."
Pros: "Airline was on time . Smooth takeoff and Landing Flight attendants very efficient Meal serve was good Airline let me Checked in luggage 6 hrs before fight (had a long layover from Panama to Guadalajara"
Cons: "I had personally taken an affordable trip with long layovers but this trip had given me the reality check of the layovers ... will I take it again? It is the issue of saving money or time"
Pros: "It was nice to be able to watch movies - but the selection of good movies was limited."
Cons: "Seats were too cramped."
Cons: "No air conditioning, small gates, too crowded."
Pros: "Efficient and service oriented Always feeding you Easy web use"
Pros: "Smooth fast Flight with entertainment food and Drinks"
Cons: "We did NOT had assigned seats on the Panama-Cancun flight and those were given 5 mins prior to boarding and spread all over the plane. Not good at all."
Pros: "Left on time and arrived on time"
Cons: "Very crowded. Woke everyone up to serve breakfast"
Pros: "Our Copa flight was a delightful contrast to US domestic flights (and reminded me of a time when flying in the US was not dreadful). The seats had comfortable leg-room, flight was on time, meal and drink service was coordinated, and flight attendants were responsive."
Pros: "Copa is great. I think they provide better service than many of the north American carriers."
Cons: "Didn't like the extra security screening in panama. We didn't leave the controlled area and still had to go thru security. what gives?"
Pros: "Excelente communication from the front cabin to passengers"
Cons: "Clean restroom"
Pros: "Crew was excellent and very kindly..."
Cons: "The waiting area was too crowded..."
Cons: "Now they turn off the air conditioner. Terrible so hot. Dont bring any more a decent food"
Pros: "Attendants were polite and helpful food was good"
Pros: "In flight staff was very friendly and attentive. Especially Miguel who put forth extra effort trying to help us find transportation options to our hotel at the time of day we arrived."
Cons: "The only thing that was inconvenient was that because of the mode of travel (private flight) we used to get to San Jose, we had to sit at the airport for almost 5 hrs and even though there were at least three other Copa flights to Panama City, they were all overbooked and we Were not able to change to an earlier flight."
Pros: "Cordiales y muy amables. Buena comida."
Cons: "Por favor confirmar gate con anticipación o si hay cambio de gate avisar x correo electrónico. Mal no tener wi fi en elaeropuerto. Yo tenía xq estaba en el vip."
Cons: "We were faced with many difficulties throughout the process including delays at every stage (plane boarding, takeoff, bus shuttles, etc.) of four different flights. The flight to Panama City was a significantly more enjoyable experience, but the return trip was absolutely miserable. After being boarded, we waited on the runway with no explanation for over a half hour. Then the flight staff came through with a very mediocre dinner and drink; however, they never came back for anything else until the customs form, and any attempts to flag them down were fruitless. When I finally got their attention, I requested water, and never received it. It was an incredibly frustrating and thirsty experience."
Pros: "Nothing.. They did not take any responsibility .. I gave them my ohine and showed all the calls to cops airline and the minutes I was on the phone with u guys getting information in my travel .... They then sent me to reservations she was a lot nicer and understood the situation . My phone number in the US is 2153686087 .. My email is firstname.lastname@example.org"
Cons: "The supervisor was rude and had no compassion .. I had called cops to inform then that j was traveling to several country lies and what are the requirements . Since my husband is from Mexico and I am from the US.. They did not tell me about the shot for yellow fever that was required and I specifically called to get information .. If they would have told me to look for the unfortunate myself I would have. But I was told nothing was needed . Because if that I had to Wilbur at the airport and chafe all other flight I had to return to the US and ended up paying more than $600 .. I had to change Three flight add hotel charges.. It was a mess .. My itinerary FEXWK5 and FEWS4Z.."
Pros: "Love it great service great flight"
"We are moving to Mexico from the U.S. and everyone was so helpful and wonderful! Thanks to all!"
"I’m having trouble recovering a backpack that was left behind."
Pros: "Everything but the flight it self was ok."
Cons: "The weather"
Pros: "Great service, very puntual, we even arrived early"
Pros: "The flight was on time. Excellent in-flight device. I would definitely recommend Aero Mexico to any potential patrons."
Pros: "Comfortable seats; very pleasant flight crew and they even served snacks."
Cons: "Nothing comes to mind right now."
Pros: "The boarding was made very comfortably. The staff was nice."
Cons: "Nothing. Everything went smooth. Except the part where my flight was changed twice with a last minute notice."
Pros: "Bueno no los culpo parte es del COVID y parte las personas no se prestan mucho a veces ,pero un poco de orientación en algunos caso"
Cons: "Mira una observación las personas en silla de ruedas entran primero de acuerdo ,pero a la hora de salir salen caminando y hacen mas lento el proceso de salir,pero bueno"
Pros: "Wheelchair service for seniors"
Pros: "The seat was a good size and not totally uncomfortable"
Cons: "Literally everything needs some serious improvement — delays like crazy, the crew leaves you clueless, the customer care is horrendous."
Cons: "Seat confort is bad, specially for tall travelers."
Cons: "1 : 30 delay"
Cons: "You guys should be looking into the agencies that book tickets for people. They have a horrible policy in that a mistake can’t be fixed. In today world of customer service this was by far the worst experience I’ve had. I’ll never be booking through kayak again"
Pros: "On time"
Cons: "Something to drink"
Pros: "Great crew and good pilot."
Cons: "No onboard entertainment and no meal selections."
Pros: "Punctual departure. Efficient process."
Cons: "It was fine, really."
Pros: "Crew was friendly , seats were comfortable"
Cons: "More extra peanuts"
Cons: "Flight was delayed, it took very long boarding and getting off the plane. People was standing when plane still taxiing and crew didn’t do nothing."
Cons: "My personal hand bag was taking away from me. I couldn’t carry with me and it was open and stolen my new pair of Jordan shoes Thanks"
Pros: "I think if you pay extra to sit In the front, the seats should recline. Mine didn’t."
Cons: "The stewardess was very rude and"
Pros: "Glad it was on time. Everything was great"
Pros: "Everything was great"
Pros: "The service was great!"
Pros: "Friendly staff."
Pros: "Flight crew"
Cons: "No complementary anything. Baggage prices are ridiculous."
Cons: "I was flying to MEX from LAX and i had to get through customs which took a long time, but got to the Aeromexico ticket counter to get my boarding pass and they told me that they start boarding 45min before departure time and I got tot he counter at with 35 min to departure and they told me that I missed my flight and had to buy another flight which was two hours later. I don't understand why they couldn't let me through or hold for me. It ruin my ground transportation reservation which I had to reschedule. The whole thing was frustrating and cost me more money that what i thought i was saving."
Pros: "costumer service"
Cons: "The way they operate now where you have to pay for checking luggage and that we depart 30 minutes late and Apparently Aeromexico is been having problems with the tickets they don’t work when you go to the scanner and you have to go back and print your boarding pass that’s a problem because you have to start back in the line"
Pros: "The staff was super nice and professional. The flights were both on time"
Cons: "I didn't like that they change my seat number after I had already picked a window seat. When I checked in they gave me a middle seat ."
Pros: "Food and drink offerings, the staff were professsional and courteous."
Cons: "TSA was a disaster, which is no reflection on this carrier but that experience tainted the trip. The plane seating was not comfortable. The entertainment offering was dated and deficient. The food option was sandwich or no sandwich."
Cons: "Realmente mal servicio a cliente la aerolinea solo quiere sacar ventaja y cobrar de mas por el transporte de tu equipaje"
Pros: "I️ likedthe attention of the flight attendants in flight"
Cons: "The check in at the counter was a nightmare. While we had checked in online already we had to wait in line for over 2 hours! We arrived at the airport and got in line right away. They started calling people’s flights that were leaving in less than 20 mins and that’s when everything became a nightmare. Everyone was so disorganized and people that were leaving in less than 20 mins were put on a different line. The line we had been waiting on was put on hold but the line next to us was not so now we had to wait for all the people (which was about 70) to get checked in. As my patience ran out i went up to the counter and tried to just get my bags checked so we can be on our way to our gate and of course i get the answer that i have to wait because i still have enough time (our flight was leaving in 40 minutes). then they brought a supervisor over to tell me the same thing- there was absolutely no help. By the time we were able to go on to our gate we had exactly 20 mins until our flight left. Very unacceptable. It looked like it was everyone’s first day at work and no one knew what they were doing. we fly delta all the time and i know Aeromexico now works with delta but they need a lot more training on what customer service is all about"
Pros: "Nothing at all."
Cons: "I missed my from Tijuana to Guadalajara and I called kayak to let them know I still needed the flight from Guadalajara to Tijuana. I asked them not to cancel it and hey said no problem. Well that wasn’t the case my flight got canceled and I had to pay 250 dollar store to get back to Tijuana. If I’m not reimbersed by kayak I wil never use your services again and neither will my family which consists of 11 sibling of mine and more. I expect you guys to make it right. Contact me right away please."
Pros: "Aeromexico's fare was competitive, and they got me to my destination on time."
Cons: "Aeromexico's online check in system needs a total revamp. Trying to check in online was a nightmare. I eventually gave up. Also, they charge extra for checked luggage, like most airlines today. What's different is that they make it really difficult to pay for your bag. After I waited in line to check in and the agent confirmed my reservation, I was sent across the concourse to a separate Aeromexico office to pay for my bag, rather than simply paying at the check in desk. I was lucky I had the extra time to make it to the gate to catch my flight."
Pros: "Boarding was fast and in order"
Cons: "Flight was delayed,no information until it was late to get other flights."
Cons: "This airline seemed to be unprepared at every step of the way. When I showed up to the airport to check my baggage (this was 2 hours before my flight) there was a huge line of people already there. I went to the back of the line and after 15 minutes of not moving I texted my family that I might be missing my flight. As I got closer to the front a nervous and overwhelmed Aeromexico employee went to the back of the line and handed the last person a paper and told her she would be the last person allowed on the flight. Anyone lined up after her was turned away because they had showed up too late. It seemed to me that those people would have made it onto the flight if the airline had been prepared and ready to check everyone in on time. When I was finally able to check my bag there were only 20 minutes left until my flight was supposed to depart. I rushed to the security checkpoint and ran to my gate in fear of missing my flight, only to find another large line of people. They hadn't even started boarding! After waiting 10 minutes in line (10 minutes before the plane was supposed to depart), the crew slowly strolled to the gate. They didn't even seem to care. Overall, my experience was below average, but seeing how people were not allowed to board due to the airline not being prepared for this flight, I would say I won't be flying Aeromexico again."
Pros: "The crew was courteuos and helpful."
Cons: "Nothing. It was a midnight flight so I tested as best as I could."
Cons: "*Seat was broken and seat cushion was hard. No one in our row was comfortable. Was not aware that the row before exit row does not recline. We were in row 14. Fortunately there were some empty seats so we could move. Would not have chosen that seat if website shared that information. The TV screens came done from the ceiling so everyone had to watch same thing. Music channels only played a few songs over and over again. This plane needs to be retired or have major upgrades. Definitely an older plane."
Pros: "The staff on the flights were very nice."
Cons: "I will never book through this airline again. My flight was delayed and no gate information was available to me. I had to ask several people where to go and was told several different answers. This resulted in a lot of excess walking with my luggage. The airport signs have tiny information for non Spanish speaking passengers. Never again."
Cons: "Flight was cancelled due to fog. I was advised that there were 2 options. First, try to rebook for next available flight which would not happen until 3 days later. Refused and made arrangements for an alternate airline. Second option offered was a total refund. Days later when I requested the refund, I was told by Customer Service I was not entitled to anything. Can you help me get a refund?"
Pros: "The fact that I arrived alive and in one piece"
Cons: "Ticket counter staff at O'Hare is incompetent, lazy and have bad attitudes. If there are other options to fly to Guadalajara - I would suggest you pursue them. I am a frequent flier and after seven years I am at the point of giving up. I would prefer two flights using United Airlines than the mess on Aeromexico. Beware of scorpions on planes!"
Cons: "The lady at the desk tried to deceived me charging for luggage. At the end she quit and let us go. The food from Buenos Aires to Mexico was the worst ever in a flight service!"
Cons: "The fly was delayed for more then 30 minutes with no explanation,I paid for the Saturday rate and end flying on Sunday what I thing is not fear . Why I have to pay more? About the food we didn't receive a meal ,they give us only some peanut and cup of water since I am a diabetic person I need to eat frequently,"
Cons: "The flight was over 2 hours late. I was traveling with a baby and they never ask if anyone was traveling with infants to board first. The flight attendant came through only once and never bothered to check if anyone needed anything else. The seats were so old that mine reclined with out having to push a button. They need to do a better job with their customers, be more friendly and attentive."
Cons: "This does not only apply to Aeroméxico, but the seating in airplanes are too narrow and uncomfortable."
Pros: "I wish I could post pictures of the broken magazine holder in front of my seat and the tangled seat belt that I could barely tie. Anyone heavier than me would not be able to buckle up on that seat. It was also VERY cold. The people around me were all covered up in heavy jackets and hats. When I mentioned this to the crew,they treated me with disdain and she said they could do nothing. What a shame, this used to be a great airline."
Cons: "Rude crew members, broken seat belt, broken magazine holder, way too cold for comfort."
Pros: "While in board the entire cute was great."
Cons: "While checking in I had a horrible experience with "manager" Abel he was rude , uneducated , sarcastic ,ignorant and not professional at all. I had to pay for a bag I had checked in online and had no charges at the time and when I arrived at airport he/she would not listen to me and only kept saying "new policy" was implemented on the day I was traveling . Which I thought was very unfair and should have been told day I checked in online. When I asked for his name and poof of policy , he said very ignorant I don't have to give you that information! So do you wanna travel or not? Pay the $25 fee !! And when I told him he was rude and ignorant he threaten me with calling security!! Not taking in consideration he had 4 other angry passengers on the side waiting to pay a made up policy ."
Pros: "We arrived safely."
Cons: "Flight was delayed by an hour waiting on connecting passengers to clear customs. Boarding was disorganized and chaotic."
Pros: "The flight was expeditious and the flight crew was well organized. overall, it was a pleasant experience."
Cons: "The meal provided seemed wholesome enough for an omnivore, however, a vegetarian meal alternative was not on the menu. It's perhaps a minor inconvenience because the flight was 4 hours long. Perhaps it's too much to ask for but It would be nice if the airline would consider the dietary needs of vegetarian or vegan passengers."
Cons: "Flight was 2 hours late. Missed my connection."
Pros: "Entertainment on seats"
Cons: "I sat in seat 12A- the window was so hot it was burning my arm and I was extremely hot. Not sure if it’s from the engine heat or sun but it’s probably a mechanical issue that the 737 should address. Horribly uncomfortable trip."
Pros: "Entertainment Screen in the seat back in front of me"
Cons: "Deplaning. On one of my other flights this week they released us 3 rows at a time to limit social distancing. Thought that was going to be the norm but I guess not."
Pros: "Crew was great. Plane felt good and clean."
Cons: "My flight from Gainesville to Charlotte, we had to deplane down plane steps. I was told we would have jetway every flight. I have had hip replacement and steep steps very uncomfortable. Unable to deplane down them with both purse and small carryon. Someone always has to help me carry my carryon plus theirs as there is no provision for help from the airline. American seems to be only airline to do this, I will have to reconsider flying with you in the future."
Cons: "I bought first class tickets for my anniversary trip with my wife and I couldn't get the perks of it. There was no real food on the first 2 stops (Just in this one from Dallas to GDL). And the worst part is that I couldn't get into any of lounges at any airport (flagship and/or admirals) . Because they said I wasn't flying in an international flight. Come on?! Canada->USA->Mexico is not International???"
Pros: "The seating is cramped as has become customary."
Cons: "This leg of my trip went off without a hitch boarding and crew were very professional."
Pros: "I liked the big 787 plane and the in flight entertainment with individual TVs!"
Cons: "Not a huge fan of the captive audience announcements for the credit card and the meal pre-orders"
Pros: "Boarding process was really unsmooth here as well. Little delayed. Thankfully this crew was really polite. And not screaming at people this one flight."
Cons: "Ether bursting process."
Pros: "Yes the flight was slightly empty so I had a ton of room!!!!"
Cons: "Incredibly cramped airplane"
Pros: "Price was great and the boarding process went by smoothly. The flight was pretty full, so I was able to check my carry-on at the gate for free. The crew and agents were friendly and professional."
Cons: "The complimentary snack was somewhat lacking and the in flight entertainment required you to use your own device, but I did not see any place to charge my devices, so I didn't end up using it and using up all my battery life."
Pros: "The food and the snack was pretty good"
Cons: "I paid $20 for the 24 hours of Wi-Fi and it never worked On either flight. The guy sitting in the seat behind me kept putting his knees into the back of the seat to prevent me from reclining so that his girlfriend could sleep with her head in his lap, so I could not recline in sleep on the long flight from Munich to Philadelphia. I don't have any of these issues when I fly on United. If you want me to fly on American more than I suggest you fixed them."
Pros: "Getting off the plane"
Cons: "3 hours late flight- customer care very insensitive and unhelpful"
Pros: "Flights were always on time . Most staff members were friendly. Seats are comfortable. I looove that they allow you a purse and a true carry on ."
Cons: "Movie selection on long flights not impressive ."
Cons: "Our seats wouldn't hardly go back, but noticed that a few seemed to operate properly. Tried to watch a movie (94minutes) on a 2.1 hr flight. Started it before takeoff and with all of the inflight announcements the credits didn't get finished before they shut down the system."
Cons: "3+ hour flight with no TV/ entertainment"
Pros: "I appreciated the early military boarding"
Cons: "There was a bit of a walk to the reassigned gate for mechanical issues"
Cons: "I like everything"
Pros: "Plane was surprisingly spacious in coach and very clean."
Cons: "They seemed to have entire plane boarding in group 6. Hardly anyone boarded in groups 1-5, and when they called 6 the entire gate area lined up."
Pros: "The gate was close to security, quick embarkation, departure on time, kind and professional service, decent size aircraft and overhead bins."
Cons: "Kind of dated, wifi didn’t work."
Pros: "News, Maps"
Pros: "None of the experience was pleasant"
Cons: "First flight was delayed causing us to miss the 2nd flight and we ended sleeping on a chair at the airport waiting for a morning flight. AMERICAN AIRLINES didn't even have the decency to put us in a hotel for the night due to their delay. Then they added a 2nd lay over which was delayed for hours also. Traveling was to visit my mother who had cancer and I was sick so this made the trip even more distasteful."
Cons: "Delays without updates, rude flight staff, lost baggage"
Cons: "I was traveling with the exact same size suitcase I’ve probably traveled with as a carry on for at least 50 prior flights, and the boarding agent insisted it was too large. I am a very petite woman, and so when I carry a normal size bag, it can look large by comparison to my body. Further, the flight was 1/3 empty and had plenty of overhead space even once the plane was completely boarded. I am sorely offended based on the discrimination I suggested simply because I am short of stature."
Cons: "Very narrow seats"
Pros: "Everything was great about my flight from Buffalo. Friendly people, easy boarding and flight was smooth as I expected."
Pros: "Over a hour late"
Cons: "Over a hour late"
Cons: "Due to canceled flight from LAX, this leg never occurred. Baggage was also lost for days due to interruption."
Cons: "Wait time to board was delayed 20 minutes."
Pros: "Always delayed. Always check my carry on. Which equals me being late to where I'm going."
Cons: "See above"
Pros: "on time"
Cons: "very cold"
Pros: "Smooth ride and friendly staff"
Cons: "We were a little delayed"
Pros: "Flight attendant"
Cons: "Delays Was told my ticket had been canceled"
Pros: "Can't think of anything at this time"
Cons: "Bought this ticket as gift for my grandson. His departing flight was 4 hours late! Therefore the people picking him up in L.A. Had to pick him up after midnight instead of 8pm. Airline wouldn't try to get him a seat on another airline to help the situation. Thought I was booking this on Alaskan airline but turns out they used American. Will never use this sight again. Going to book directly with actual airline next time"
Cons: "My audio outlet was defenct. So, no films. And my connecting flight didnt have any information."
Pros: "Eveything ran smoothly"
Pros: "Fast check in, timely take off & arrival Excellent and friendly service"
Pros: "Left and arrived on time. Crew was friendly and professional."
Cons: "Passengers are packed in like sardines. All carry on bags must be checked at the gate as the overhead bins are too small to accommodate anything except a small personal bag or jacket."
Cons: "Baggage was lost!!!!!"
Cons: "5 hr delay"
Cons: "Waited an hour in the plane after we landed at lax to get off the plane."
Pros: "Flight was on time and boarding went smoothly."
Cons: "it was not clear that finnair was being operated by american airlines. when I arrived to the airport in Paris, they couldn't locate my flight on finairr or american. my flight was missed and the staff on both airlines (finnair and partner american airline) were soo unhelpful. I have never missed a flight, I travel for work, in the air, more than on the ground and this was the WORST experience I have ever had. I was super disappointed that even after all the mistakes, no one would help me find a new flight and I had to pay for another one. Even after calling finnair several times and pleading for some answers or help."
Pros: "Smooth flight on snowy day"
Cons: "Flight was delayed two hours then canceled."
Cons: "The flight was cancelled. this is the third flight that has been cancelled to this destination. I waited for 7 hours in the airport and caught a flight on stand by. Because this has happended to me before I knew how to get a stand by ticket right away even though I was scheduled on a flight for later that day. Much later."
Pros: "Individual TV. Price."
Cons: "Food was terrible. Flight attendants were equally bad. Only one attendant was helpful and accommodating. They act like they don't like being there. Need to take lessons from Emirites Airlines. Or Swiss Air. Or even Ethiopian Airlines. Just smile. Be genuinely nice. This bunch were grumpy, conceded, and unfriendy."
Pros: "My flight was late leaving buffalo ny which caused me to miss my connecting flight in Phl.... Never once was this delay communicated to ONE person sitting at the gate in buffalo. I even asked the attendant in buffalo if the plane was present at 1:10 pm and he responded that it would be landing in ten minutes. We were scheduled to board at 1:16 although I am highly disappointed to have gotten home 2.5 hours later than anticipated...communication is my biggest complaint here."
Cons: "See above"
Cons: "Disastrous rescheduling"
Pros: "Breakfast and crew member in first class"
Pros: "One of the flight attendants attitude. She was very nice, polite and smiling all the time. I don't see that very often in economy cabin."
Cons: "Better snacks and entertainment. There is no food and no screens on this flight."
Pros: "This was a full-size jet, and the seats were more comfortable than those on the regional jet."
Pros: "Big selection of movies if you have the United app."
Cons: "Tiny overheads in the 777 so they took carry-ons from at least half the people on the flight. Out of the hamburger by the time they left Economy Plus. Narrow seats, very little seat pitch. I am not quite 5' 10" and I only have a couple inches between my legs and the seatback. Similarly cramped restrooms."
Pros: "Wifi is expensive but at least it was available."
Cons: "Seats are uncomfortable."
Cons: "Several delays for maintenance and then plane in our gate when we landed"
Pros: "I enjoy the plus seats with extra leg room"
Cons: "I found your crew quite unfriendly"
Pros: "Flight was quick and uneventful."
Cons: "50 minutes wait on the runway in a very small plane. No room for carry ons"
Pros: "Service was good"
Cons: "Delay of over 1-1/2"
Cons: "my reservation was cancelled by united with out checking with me."
Pros: "Nice flights attendants"
Cons: "This is not how business class sshould be"
Cons: "Overbooked, delay in de-planing and getting luggage"
Cons: "headphones for the TV screens could be better quality, didn't work well."
Cons: "As usual, United manged to mess up something new and different. This time, they couldn't get the plane towed from the hangar to the gate in time for an on time departure. The ground staff was even annoyed by this development, and the plane finally appeared about the time we were supposed to be leaving. To their credit, the gate staff tried to keep getting updates and passing them along, but had little luck. Fortunately I did not miss my connection in Houston but I'm not sure the same was true for everybody. When we arrived, we sat for 10 minutes waiting for our gate to open, which the crew interestingly blamed on the delays caused by the rain. Funny, the only delayed flight on the screens in the terminal was odd ours. The rest of my trip was flawless. I'm sorry for Air New Zealand that they have to rely on United to gather passengers for them in the USA."
Pros: "The crew was nice, quick check ins and boarding. They were very accommodating during the flight."
Cons: "Although it was breakfast, not everyone wants sausage or the other option of fruit and yogurt. Meals should be offered in the literature provided by time, as in reality, if you're not going to sever the expansive US menu throughout the day. I was unable to order a salad at 9 am, regardless of being starving. Also I'm 5'1, there isn't enough leg room. Power outlets should not be a first class luxury, that is rediculous. We all need to charge our devices. TV should not come as an extra charge."
Pros: "I like the price and the time of the flight. Thank you"
Cons: "United app crashed and was not able to watch anything. Tapas snack was poor quality"
Pros: "Informative Gate Attendant Nice flight attendant"
Cons: "I couldn't take my computer bag on board and had to empty it because of the small space overhead. Bozeman airport was very nice. Easy to maneuver in the airport."
Pros: "I liked that it was a fast flight arrived ahead of schedule."
Cons: "Seating was crowded."
Pros: "On time Nice crew No complaints"
Cons: "Pure sugar snack"
Cons: "That I never made it to Dallas and so lost my job. Thanks to unitrd."
Pros: "Nothing at all"
Cons: "The flights were late and annoying"
Cons: "Severe delays. Disorganized boarding procedures. No internet."
Pros: "Smooth boarding. Arrived at designated time"
Cons: "Really only a snack pack and water."
Cons: "Departing flight was delayed, United could not get me to Richmond before 5 pm. Not acceptable. They had to book me on another airline. Never took the united flights."
Cons: "They cancelled my return flight when I rebooked through united online."
Pros: "Stroopwafels and fresh hot tea, polite crew"
Cons: "Everything went well"
Pros: "The flight was delayed for who knows what reason and after many it's gonna be right here! It took an hour and therefore delayed my arrival to my final destination 6 hours!!!"
Pros: "They need larger overhead bins . It was hard to fit my carryon bag. I would prefer almonds as snacks. There was only paid entertainment available."
Cons: "Food, space, entertainment options."
Cons: "Ok for a short flight"
Pros: "The boarding was quick and efficient. The crew was super friendly."
Cons: "The plane is old. It lacks entertainment amenities. Bolt Bus and Grayhound are luxurious in comparison to this United plane."
Pros: "I had a comfortable flight it was on time the people were congenial everything was good."
Cons: "Kayak did not notify me 24 hours in advance for my flight itinerary. I was a little disappointed in this."
Pros: "Crew was friendly."
Cons: "My flight was delayed twice on both the trip out and the return. It's not such a bit deal for a longer flight, but when the flight is barely more than an hour and it's delayed for an hour each time it really starts to negate the point of flying instead of driving when you factor in the airport time."
Pros: "Everything about this flight was satisfactory."
Cons: "Having to pay a baggage fee for the one bag I checked; lack of seat/leg room."
Cons: "The snack offering was not appealing. I understand nut allergy sensitivities but the option was poorly decided."
Pros: "Very nice that my husband and I were upgraded to first class on this short flight. It was a short flight but we were very comfortable for that time."
Cons: "I'm very upset I left an item in the overhead bin and had customer service call over as soon as we realized, but they said it wasn't there. There's no way, it had to be there and they didn't look very hard. I submitted a claim and they still haven't found it."
Cons: "No beverage service, glass of room temp water, no ice"
Pros: "This was one of the top 5 worst flights. I have over 150k of miles logged. I will do my best to NEVER fly United again."
Pros: "Plain pilot profecional"
Cons: "Plain to old"
Pros: "I was in a wheel chair and the crew in the airport made my transitiins within the airport very easy"
Cons: "Dad services they don't care about the passengers"
Pros: "The pilot was polite and communicated really well"
Cons: "The staff w/the exception of amazing Patrick, were HORRIBLE. Non-responsive, condescending, no name badges."
Pros: "The PRICES are Terrible It went from $81 dollars to $1397 dollars. There timing on changes there Prices are Bad. And I think there seats could be adjusted a little bit more because I have Neck Problems"
Cons: "The Welcoming getting on the flight"
Pros: "Quick load and exit"
Cons: "Small plane. Dozens of bags taken in jetway so a long wait for delivery. Rough ride throughout"
Pros: "Seats seem to have less room. Very uncomfortable when the flight is sold out and I'm stuck in the middle seat. 5'9" not much room"
Cons: "Smaller seats less leg room"
Pros: "Price looked good at booking."
Cons: "Old prop plane was grounded 5 min. after our boarding time. Went to several gates to try to hop on another flight but nothing got me to my destination in time -- so a total loss. Tried to cancel by phone (line to gate service was 50+ people deep), and was told I couldn't cancel. Then was told I could. Then was told I had to call back! TOTAL LOSS. Refund is needed."
Pros: "Patrick- flight attendant"
Airlines flying from Buffalo to Guadalajara have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Buffalo to Guadalajara
Masks required on board, masks provided on flights from Buffalo to Guadalajara
Social distancing seating
Middle seats unavailable to book on flights from Buffalo to Guadalajara
Testing for antibodies, testing for symptoms for flights from Buffalo to Guadalajara
Waiving of change fees. Search flexible flights from Buffalo to Guadalajara