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BUF — Mexico
Dec 31 — Jan 71
Round-trip
1 adult
Economy
0 bags
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Sat 12/31
Sat 1/7

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Latest Mexico Flight Deals

Best round-trip prices found by our users on KAYAK in the last 72 hours

MOST POPULARMexico City
2+ stops from $410
Guadalajara
1 stop from $611
San José del Cabo
1 stop from $291
Puerto Vallarta
1 stop from $309

Good to know

Low season

September

High season

July

Cheapest flight

$95

Average price round-trip

$715

Good deal round-trip

$406

Good deal one-way

$180
Best time to beat the crowds with an average 4% drop in price.
Most popular time to fly with an average 13% increase in price.
Flight from Buffalo to Cancun
(avg. price over the last 2 weeks)
or less
or less

Top tips for finding cheap flights to Mexico

  • Looking for a cheap flight? 25% of our users found tickets from Buffalo to the following destinations at these prices or less: Cancún $290 one-way - $458 round-trip
  • Book at least 3 weeks before departure in order to get a below-average price.
  • High season is considered to be November and December. The cheapest month to fly to Mexico is January.
  • Morning departure is around 40% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs - booking Mexico flights

Top 5 airlines serving Buffalo to Mexico

Scores according to KAYAK customer reviews
7.9
DeltaOverall score based on 31874 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Airline reviews

The boarding staff very friendly and efficient. Seats were comfortable and flight attendants were great.

Read more about Delta

The boarding staff very friendly and efficient. Seats were comfortable and flight attendants were great.

In the first row of Comfort Plus, there are no seat back monitors

Nothing to rave about. Just another flight

Wi-Fi should be less expensive

Great flight

Screaming crying kids. Kid kicking seat. Late to board. Late to leave

Pros: "Crew was great, the seats are never comfortable"
Pros: "Social distancing, purell wipes were handed out, food and water handed out in a baggy."
Cons: "everything was great. I love delta."
Pros: "Pilots. Flight attendants. Space. Left and arrived on time."
Pros: "Great crew."
Cons: "As always, the seats in basic economy are as small as possible without actually being standing room only. I'm 5'7" and my knees are only about an inch from the seat back in front of me."
Cons: "Great flight"
Cons: "crj900 from BUF-MSP is a wreck. worn out, uncomfortable seats, cold air coming from floor toes were numb for about 20m after flight. Flight delayed, missed connecting flight, lost comfort+ upgrade I paid for. No excuse for pitch in main cabin on 737-900 ER."
Pros: "Nothing remarkable"
Cons: "Delta was ordinary"
Pros: "Yes"
Pros: "The crew and entertainment options are great. Relatively comfortable seats by today's standards."
Cons: "Literally any of our flights could have been on time. None were."
Pros: "Good flight as always with Delta. Sat in economy comfort, so of course the seats was comfortable. Flight Attendants were great."
Pros: "Crew was excellent."
Cons: "Snack can be little better."
Pros: "The flight was only half full so boarding was very quick."
Cons: "The seats were hard and there was no entertainment system."
Pros: "Convenience. Smooth ride. On time. Great staff."
Cons: "N/A"
Pros: "Excellent flight with efficient service. Flight was on time and friendly staff"
Cons: "Efficiency"
Pros: "Smooth sailing"
Cons: "Small bathrooms, difficult to access."
Pros: "Quick boarding, extra space to put things in front of you"
Pros: "The Delta service desk was great! We wanted to get an earlier flight home and the Delta Rep got us on standby quickly and with a smile."
Cons: "Some chaos getting on the flight. The area they have set up for the different sections to wait before getting called weren't marked very well so everyone was bunched up and confused. Once they started calling the sections it was fine. Not sure why they even had the marked areas."
Pros: "The staff & crew were friendly. I liked having access to free entertainment. I liked being able to see the tracking of my checked bag (notifications)."
Cons: "My bag was roughed up a bit. Protective belt was torn off & signs of light damage."
Pros: "My upgrade and breakfast were fabulous!"
Cons: "My flight was delayed several times and had to rebook. Total delays were > 6 hours."
Pros: "Early arrival"
Cons: "Seats still tight"
Pros: "Staff very courteous and professional"
Cons: "None"
Pros: "The attendant was most helpful. Because the flight was not full, she allowed us to sit in the exit row, window and aisle, with no one between. I'm a tall person, so the extra leg room was deeply appreciated. I give her and the airline high marks."
Pros: "The movie options."
Cons: "Consumer beware - you will be lied to by people at every level. They can mess up your reservation and then not let you fly. Good luck they are big companies and you are just one person and they won’t answer a call or email you. You will lose!"
Pros: "Great flight attendant by the name of Jeff..super courteous...friendly..not at all presumptuous! Great selection of “ newer” movies"
Cons: "Prices they charge for snacks."
Pros: "Everything was great."
Pros: "The flight was operated by Delta."
Cons: "I waited too late to upgrade my seats, but there were no negatives."
Pros: "Loved having phone and computer outlets!"
Cons: "Ran out of food by the time they got to the passengers toward the back and it was a 4 1/2 hour flight."
Pros: "Very comfortable seat and nice boarding and exit."
Cons: "Not clear at all on what was complimentary, etc. Had a very large man next to me, practically sharing my seat so getting any needed work done was out of the question unfortunately."
Pros: "Friendly crew with the usual high quality Delta product..."
Cons: "Premium passenger's should be boarded before families with children! Especially in Orlando where half the plane is children!"
Cons: "Flight was moved up from 830am departure to 6am departure with very little notice, and my layover was reduced from almost 2hrs to 30 minutes. Then, my bag was lost. Terrible."
Pros: "On time departure, actually got to Cabo early."
Cons: "The seat in front of mine had a broken reclining lock mechanism and the passenger kept trying to switch from recline to sitting up and it wouldn't latch in the upright position, so he kept jerking the seatback up and down for the entire 4 hour flight. Also the rows were so tight, and seatbacks were so close together, that the reclining seat in front of me was 6 inches from my face."
Pros: "nice people"
Cons: "need more free food and drinks"
Cons: "No help with baggage when boarding the plane, they hurry you up for nothing, because we had to wait 20 mi utes to take off."
Pros: "I asked for a change of seat at the gate and was given it. It really made a difference to be at the window."
Cons: "In flight staff were rude and had poor attitudes. Very unexpected!"
Pros: "to their Diamond Medallion customers"
Pros: "Flight is what we have come to think of as okay because nothing hurts"
Pros: "The airline did not disappoint and the customer service were very professional"
Cons: "Make sure the new signs are posted in all airports for boarding. That will help control people at the entrance"
Pros: "Smooth"
Cons: "Delayed because the airline misschdduled the pilots!! We had to wait for pilots to come to the plane... while one the plane"
Pros: "The agent on my departure flight at the ATL airport was amazing, boarding was quick, the flight attendants were great! I had an overall great experience."
Cons: "Turbulence was pretty bad both flights."
Pros: "Return trip was 30 min ahead of schedule"
Cons: "We had a 2 hour delay getting to NYC"
Pros: "It was only 1.5 hr flight."
Cons: "Apparently Delta has decided even if you have a qualified KTN, they can arbitrary decide not to honor do you cannot precheck thru TSA. No way to input KTN at purchase on website and couldn't get it done at ticket counter. Thanks Delta"

Everything was according to schedule Something to improve is the entertainment

Flight attendants are very kind. Excellent

Thank you for your good service

Wis there was more leg room for tall persons like myself.

Pros: "You were on time, that is the most important thing in a fly"
Cons: "You could improve your entertainment, you are not a cheap company"
Pros: "Crew was exceptionally nice and professional on this flight."
Pros: "Even thou the flight was packed everything boarding, unboarding and the overall flight went very smoothly."
Cons: "There were a couple of “companion dogs“ in the flight. Personally I think that dogs should not travel in the passengers cabin except in very particular situations, but lately it seems to be becoming a trend."
Pros: "On time!"
Cons: "Everything was ok"
Cons: "Few new Entertainment options."
Pros: "Pleasant crew"
Cons: "Great service!"
Cons: "Seat confort"
Cons: "The food was not so good but everything else was remarkable well done"
Cons: "The food wasn't great-- more vegetables/healthier would have been nice. The schedule was terrible-- they wake you up more than 2 hours prior to arrival for a breakfast, then turn the lights off again for an hour. How about breakfast a little later and let us sleep?"
Cons: "I was promised an emergency exit seat and... I got the row after the exit row... most annoying."
Cons: "Flights were delayed endlessly then cancelled with little communication. I’m still in Cordoba when I should be home already."
Cons: "Flight was pverbooked and they put me on next flight , because of that I missed very important meeting"
Pros: "Overall good, good service."
Cons: "Seat not comfortable, did not liked the food, cold and no blankets."
Cons: "same issue"
Pros: "Made the trip feel easier with their kindness."
Cons: "It was hard to hear the in flight movie through the headphones but not a big deal. Still had fun."
Cons: "Very Good."
Pros: "Victor was wonderful and took care of everyone’s requests with a smile. He worked very hard the whole trip even when not in our view. I also can’t remember a time that I’ve seen a steward deliver the Safety demonstration with such care."
Pros: "Casi todos son amables."
Cons: "Deberían pasar primero los últimos grupos, ejemplo grupo 5, luego 4 y sucesivamente, sería mejor así y no incomodamos a nadie."
Pros: "Nothing."
Cons: "Flight was late. They didn't have personal tvs and the headphone jack is didn't work for it anyway. Food was horrible. Took wayyy too long to get baggage."
Pros: "Copa offers the best value for a flight to Guayaquil, but there is limited options. Decent price for the shortest flight duration. Each seat has tv with entertainment"
Cons: "Slowest airline in history to get bags off the plane and into baggage claim. I regularly wait 30mins for my bag even after the time to get off the plane and go through customs. Seats suck in ecomomy"
Pros: "They provide any of your requests is they have it"
Cons: "Everything was fine"
Pros: "IT WAS TWO HOURS BEHIND SCHEDULE"
Cons: "i have to wait in the Airport six hours total in Panama"
Pros: "Wouldn’t let me on the flight."
Cons: "After checking in via the mobile app, the front desk said they didn’t have me registered therefore didn’t know I was coming despite being at the gate well before the flight departed. Additionally, Kayak made it extremely difficult to consult with the issue. Very dissatisfied with the whole experience."
Pros: "For the most part a punctual, comfortable flight, the crew did their job well. No entertainment, small snack etc."
Cons: "They broke off one of the 4 wheels of my checked-in bag rendering it useless. I approached the luggage complaint section of Copa Airlines and they said they only fix or replace bags when they make an actual hole in the fabric, which would basically require using a sharp knife or a chainsaw. Broken wheels (mine was completely gone), handles etc don't count, in other words, they can throw around your bags like they mean nothing to them because their policy protects them, not you. I'm pretty sure Copa isn't the only airline doing this but it needs to be said regardless, it's really not fair the way they treat / abuse customers' belongings without making themselves responsible for hardly any of it."
Cons: "King Arthur: Legend of the Sword is an awful movie, but that’s not your fault, I blame the cast & Directer. ;)"
Pros: "I've always had a great experience when I travel with Copa!"
Pros: "Everything was great good service and good attention"
Cons: "Too much turbulence"
Pros: "Airline was on time . Smooth takeoff and Landing Flight attendants very efficient Meal serve was good Airline let me Checked in luggage 6 hrs before fight (had a long layover from Panama to Guadalajara"
Cons: "I had personally taken an affordable trip with long layovers but this trip had given me the reality check of the layovers ... will I take it again? It is the issue of saving money or time"
Pros: "The pilot has excellent skills"
Cons: "Unavailability of Ginger Ale. Poor food and snack server crew communication skills even if I speak fluent spanish."
Pros: "comfortable seats with good leg room, very good food provided."
Pros: "Crew was very supportive. My son went to eat , but distance to food court was very far. It took him a long time to order , and almost missed our flight."
Cons: "good"
Pros: "no les interesa ningun inconveniente que tenga uno con las personas de seguridad"
Pros: "Plenty of legroom and the boarding process was very smooth"
Cons: "Boarding was too slow"
Pros: "Todo excelente"
Pros: "Crew was nice"
Cons: "We didn't get a beverage until two hours into the flight. Cookie meal and a ritual serve that once. No pre-beverage service or post dinner coffee service."
Cons: "Food is terrible. 7 hours flight and a snack and a very poor breakfast. Small and disconfort seats"
Cons: "Being an international flight of 5+ hours long, they only transmitted 1 movie."
Cons: "No pude reclinar el asiento. Estaba roto. Asiento 27F"
Pros: "So much turbulence! Plus the flight attendant wasn't very friendly."
Cons: "Alguna de las atenciones del personal abordo. Los asientos podrían ser algo mas cómodos."
Cons: "They overbooked the flight and I was left out in Panama an additional 9 hours until the next flight out to SF. They were also very unwilling to accommodate me in a nearby hotel all expenses paid to wait for those hours as compensation...but gave first class tickets to other passengers as compensation."
Pros: "The crew was extremely nice. They tried their best to keep every passenger comfortable. They pai attention to details and the most important to me was their pleasant disposition. I love them."
Cons: "The airline does not provide you with a vast varieties of tv shows"
Pros: "Their wasn't anyone I had to share seats with that was okay."
Cons: "Their wasn't no TV to watch and it was very cold I needed."
Pros: "Very friendly staff."
Cons: "There was a problem with the plane and rather than taking off at 6 as planned we didn't leave until 8am!!! Making us 2.5hrs late for our wedding in Cancun."
Pros: "We left on time and arrived early. The pilot explained the flight path in detail and what states we would be passing over. The flight attendants were professional and kind."
Pros: "Not a packed flight"
Cons: "I paid for my seats"
Pros: "Crew was excellent"
Cons: "Seats are uncomfortable and small."
Cons: "Delayed flight, hot airplane until cruising altitude will never fly with this airline."
Cons: "Departing flight was delayed without notice"
Cons: "The crew wasn’t as friendly and acted annoyed because some people’s were taking too long to be seated. Instead of reminding them friendly, they were rude and just told everyone to hurry up and sit down."
Pros: "Flight was delayed and I was not notified. No on board entertainment. Connecting flight was also delayed. No on board entertainment either. Missed work due to delayed flights. Landed 2 hours late."
Pros: "Being able to set with my Wife"
Cons: "Had to upgrade to first class to set with my wife. Seats were not assigned when we booked the flight."
Cons: "Bags take for.......ever to comeout, 20 mins is crazy compared to other airlines, alaska has your bags waiting for you when you get to the carousel. I guess We get what you pay for"
Pros: "That I got to my destination safely and on time."
Cons: "There were two people working Sun Country desks so I almost missed my flight. Flight attendants were cranky. No food offered and I don't think they recycle. No blankets offered anymore and it was very cold. Worst thing - I jumped through all the hoops so my small bag could be carried on instead of checked, and I then had to pay $40 to carry on instead of the $25 to check."
Pros: "N/A"
Cons: "The seats were uncomfortable. There was not enough room space and I am not even a tall person."
Pros: "Flight attendants were very nice. Seats were pretty comfortable"
Cons: "When we booked the flights, we were not allowed to choose our seats and did not see any notice about charging for carry on bags. When we checked in, we had to pay extra for carry on or checked bags and had to pay for seat assignments. No complimentary snacks either. Disappointing."
Cons: "Grumpy female agent at boarding gate"
Cons: "Carry on issues."
Pros: "Love the terminal, not so large like the other terminal. Plane on time, people serving us very helpful and nice."
Cons: "There was nothing I did not like. Everything was great"
Pros: "Timely check in, friendly customer service, good crew, no issues."
Cons: "They board by row number, but start with first rows first. Makes for slower boarding (though faster than most airlines)."
Pros: "Ceres was wonderful during the check in process. She went above and beyond with assisting with some challenges we had with someone in our party. Made it seamless and enjoyable. Great flight!!!"
Pros: "Great service at check in. We only had standard economy and didn't purchase food so can't rate this. No entertainment was provided so also cannot comment. Otherwise great experience"
Pros: "We liked the flight crew, the gate check baggage, not boarding by zones"
Cons: "No free snacks, also that Sun Country airlines is planning on turning to no frills like Spirit thus I will no longer be a customer once that happens. Nobody needs another Spirit airlines- trust me!"
Pros: "Slept on flight but my son rented entertainment system and it was satisfactory. Plane left on time and arrived on time."
Cons: "Couldn't check in by self on computer. There were no gate agents when we initially arrived at 4:30 am for 6:35 am flight. However check-in started at 5 am person by person. Later a second gate person arrived."
Pros: "This Airline does a great job! Everything was so seamless on both ends of our trip"
Cons: "A small snack would be wonderful"
Pros: "E We enjoyed the trip very much."
Pros: "Crew was kind"
Pros: "The room between seats was great. The crew was friendly and helpful."
Pros: "Quick nice flight"
Cons: "Seats are never that comfortable head rest mostly but still a good experience"
Pros: "They eventually got me home. No snack, no fluff, but they did get me home."
Pros: "Free good"
Pros: "Great."
Pros: "The crew made the entire flight a worth while experience. Everyone was professional and personal. I will definitely keep using your service. Lamont Smith Eagan, MN"
Cons: "No steak and lobster. Not enough to make mention of."
Pros: "The flight attendants were moderately polite"
Cons: "The flight was 8 hours late. The stated reason "weather" was not credible and we not informed. There was no offer of a meal or any other accommodation at all. I will NEVER fly Sun Country again!"
Pros: "Nice staff"
Cons: "Left late (almost an hour), no explanation ever given."
Pros: "Everything was great. Thanks"
Pros: "The crew as friendly and amenable. Beverage service was fine but snacks had to be purchased."
Cons: "The leg room in the flight was terrible. The preferred seats were no different from the non-preferred, but cost $15 more just to be in rows 1-10"
Pros: "Everything was great and quick from Fort Myers to Cancun"
Cons: "Once leaving Cancun, we went through main security with no problems. But as we were attempting to board I had to be checked a second time, I do not feel that this was necessary since I was already cleared by TSA. All they said was this is a random check. I was held so long that my and my wife had to search for over head space for our carry on bags, as there was almost none left. I do not feel that there was any cause for this and made our return flight very unpleasant."
Pros: "On time, good AC, water offered."
Pros: "Sun Country was able to move me to an earlier flight and I really appreciated that."
Cons: "It would have been nice if the pilot would have announced what we were flying over. There was beautiful scenery that I couldn't identify."
Pros: "Price was good"
Cons: "No televisions and most airlines have them for trips across the entire USA"
Pros: "Frontier's hidden charges make me appreciate the experience with sun country even more. Up front and fair service with no surprises was Sun Country."
Pros: "Nice short flight. Normal drink cart came through early with no up charge."
Cons: "Upcharges including $25 for first bag for each of us. A charge for even a snack on the flight."
Pros: "Very smooth flight!"
Cons: "The flight crew seems rushed and totally missed the waves and verbal cues from the lady sitting next to me. They seemed rushed and I felt bad that this lady was overlooked every time they came through to check with us for drinks, snacks, and trash collection."
Pros: "I was a first class passenger flying out of cancune from wedding. Whe it amd time to board the lead at the ticket counter asked me to step aside and said she can't let me board as I smelled liked alcohol. I assured her I haven't had a drink that day and even if I did why would it matter."
Cons: "After much debate then me demanding to speak to the captan as it is his final decision she did so. That capt assisted her that all is ok and to let me board. Once he left she made me wait to be the very last person to board and had two security guards escort me to my seat. I am a professional and consider myself very put together so found this to all be overboard and completely obserd. Thanks for confirming that I will never fly with you all again."
Pros: "All of the staff from the ticketing agents to the flight crew were just wonderful. I just flew by myself with my infant son for the first time and it was far from traumatic thanks to the helpful crew."
Cons: "I was a little bummed that after I had payed for my bag over the phone because I was scared I might be charged more if I payed at the airport (Spirit Airlines has left me leary of baggage fees), the lady at the ticketing counter informed me that because of my military status I was eligible for my first bag free, but unfortunately could not refund me. (I totally understood) However, knowing this now does make us even more likely to fly Sun Country in the future! Thanks, Sun Country, for supporting our troops and their families!"
Pros: "Sun Country's customer service was amazing. Our flight to Mexico everything went well and we were treated well. Our flight home from Mexico we had to change. My wife became extremely ill and under the direction and OK to fly home from Doctor Gonzalez It was in my wife's best interest to leave Mexico early. On phone your Reservations person was wonderful and helpful in giving us our best options. We followed her directions and when we got to airport the gate agents and , a personal wheel chair person, were amazing . Our wheel chair person for flight 572 - 2/26/2016 was your best advocate of what your customer services is. She knew every phase of the operation of your Airlines. she represented your Airline very well. She loves her job and does her job superior to others. In Mexico they made the process of flying home easy for us. We were so afraid that my wife would not be able to go through the process but they treated her so gently and lovingly and made sure we got home stress free. They treated both of us like they knew what we had been going through and knew just what to so to make us feel special and at peace. I must say your Mexico agents are well trained and professional. They made sure that we were well taken care of as well as the other passengers. We were at the Airport early and I had a chance to view how others were treat, wondering if it was just us that they made feel special, It was not just us they made everyone feel special. I just can not thank your Mexico team on the morning of 19 February 2016 enough. We are truly truly grateful. When we arrived at our home in USA a wheel chair again was waiting for us at the aircraft door to take us through customs and to a cab. Again our wheel chair person again was amazing in making sure my wife would be OK through the customs process. THANK YOU SUN COUNTRY WE ARE VERY IMPRESSED WITH EVERY ASPECT OF YOUR CUSTOMER CARE. WE ARE EXTREMELY GRATEFUL. John"
Pros: "Super nice crew- Seats were comfortable-we felt safe and well cared for the whole time. No hassles with the immigration papers like on other airlines-they had plenty and were willing to answer questions."
Cons: "Had to change gates without much notice. Maybe airports fault and not SunCountry."
Pros: "No problems. very pleasant flight with good crew. I enjoy SC but wish they flew to more places."
Cons: "nothing"
Pros: "We were able to get Sun Country first class.. it rocked."
Cons: "Nothing."
Pros: "Flight was on time. Plane was clean. Crew was friendly. Exactly what I hope for when I travel."
Cons: "We requested bulk head seats as my husband just had knee surgery. They said they were all taken. Well the young men sitting in these seats did not seem to have any problems getting up and down and getting around before the flight and certainly did not after."
Cons: "Embarrassing level of customer service. Absolutely awful check-in process. Given multiple instances of incorrect information."

All good

Nice new plane 737-800 max with comfortable business class seats and space!

Using an embraer 190 tiny plane that is regularly used for short flights (Aeromexico Connect) for a 3 hours flight from Orlando to Mexico is ridiculous. Extremely uncomfortable.

Cons: "I still haven’t gotten my refund when this flight was cancelled over 2 weeks ago! Terrible 3rd party service."
Pros: "Time and service were excellent."
Cons: "Food. I don’t mía be to pay"
Pros: "Nice crew. Free movies."
Cons: "Temperature in cabin was extremely hot and dry."
Cons: "We have could have left, still in airport Mexico City"
Pros: "perfect"
Pros: "WORST EXPERIENCE EVER ,,,,,, I LOST MY FLY BECAUSE OF YOUR IRRESPONSIBILITY AS A COMPANY, SEALING A FLY THAT WAS NOT ABLE TO TAKE .... IM HAVING HARD TIME LOOKING FOR ANOTHER FLY TICKET NOW ..... IT HAS BEEN HORRIBLE EXPERIENCE MISSING MY WORK DAY IN CHICAGO HERE WAITING IN THE MIDDLE OF MY TRIP .."
Cons: "I’m literally ABOUT TO CRYING BECASE I LOST ONE VERY IMPORTANT BUSINESS MEETING IN CHICAGO BECAUSE OF YOUUUUUU !,!!!!! If you need more information contact me @ 5129710014 I’m your customer since time a go ... never had this before but IT WAS THE LAST TIME !,!,!,! I’m going to write as many bad"
Cons: "No tv"
Cons: "Same problem with first flight, was charged again for checked luggage because I have a connection in Dallas even though the ticket was purchased at the same time"
Cons: "They pushed my flight forward 15 hours but didn't tell me until five hours before my flight. Not only that but they didn't change the second leg of my trip so I was on the phone for an hour trying to straighten it out. Very stressful."
Cons: "Even offered a Boody Mary Zor other drinks on the short flight!"
Pros: "i coul not take the flight becuase this agency changed all my itinerary"
Pros: "We did finally get to PV. They did have our luggage."
Cons: "We arrived 4 hours late, on a different flight. The second flight left 1 hour later than scheduled."
Cons: "El día miércoles arribé al aeropuerto Benito Juárez de la Ciudad de Mexico, dónde quise acceder al VIP LOUNGE de Aeroméxico ya que mi ticket lo compré para el servicio Priority y al llegar al Lobby del Lounge me negaron la entrada ya que me dijeron que debía pagar $25 para acceder ahí ya que no contaba con membresía alguna. Me parece una falta de respeto y mal servicio, ya que si uno paga por viajar en Priority es para gozar todos sus beneficios sin costo alguno. Me molesta ya que en la ciudad de Boston estuve en el vip lounge sin costo extra alguno, además tienen personal muy arrogante y clasista dentro del Lounge de la Ciudad de México"
Pros: "Once again the plane ride was smooth. They transferred my bags. They gave us a croissant sandwich, beer, and yogurt at no cost. Loved the selection of movies."
Pros: "Tv on flight with good movie selection"
Pros: "Great service! Clean plane, punctual, personal t.v."
Cons: "On my way back, it took long time to check the luggage in I was seated almost at the end. No personal t.v."
Pros: "excellent atention"
Pros: "Excelente"
Pros: "Include meals"
Cons: "Arriving at Mexico city airport there were lack of communication for the connecting flight. We had to go from one end to the other of the terminal."
Pros: "Puntualidad y Servicio."
Pros: "I like the entertainment choices and the blanket."
Cons: "Food could be better."
Pros: "Glad it was on time. Everything was great"
Pros: "I had plenty of leg room."
Pros: "Amazing service, clean plane, complimentary food and drink included is a great perk. Too bad other airlines don't treat you this well! My first choice for all future flights to Mexico. Gracias AeroMexico."
Pros: "We upgraded to the "MA" seats and it was so worth it."
Cons: "The food was so so."
Cons: "The baggage claim at arrival was horribly late- for a bag with priority tag I waited 55 mins to pick it up! Rediculous"
Cons: "No food"
Cons: "I had to pay for my luggage $1,600 pesos that's what I didn't like about my trip"
Pros: "Excelent"
Cons: "On of the meals was cheese flavored mush with boiled green beans."
Pros: "I like that they came by for drinks and again for coffee."
Cons: "We took off nearly 30 minutes late. The seats are pretty small for a tall person. Food was a piece of bread, cheese, apple sauce, and chocolate. That's it. No in flight entertainment at all."
Pros: "Everything. Flight was great."
Cons: "That delta operated the flight back to NY"
Pros: "Wi-Fi and the worker's very nice. TV food"
Pros: "Loved the selection of movies, seating was comfortable. Nice flight attendants."
Cons: "Lost my luggage, didn't get it until the next night, when I had a very important wedding in Mexico."
Pros: "nothing"
Cons: "My luggage was lost and no one from Aeromexico wants to help."
Cons: "Gate assignment was not released until 15 minutes before flight. Flight was delayed one hour. Then it was delayed on run way 45 minutes."
Cons: "Aeromexico dis not let me board my flight from Mexico to Vancouver. They said they couldn't clear my name and print me a boarding pass. Stuck at airport for 14hours and ended up flying aircanda to yvr the next morning. Terrible customer service/care. Never flying aeromexico again."
Cons: "No me gusto porque todo fue malo la comida, la atención sobre todo en el aeropuerto muy desorganizado y las personas que trabajan en Aeromexico extremadamente groseros"
Pros: "The pilots seem to be very skilled at landing. All planes touched down very smoothly. This may be an odd observation, and no one would really mention this - but it's important to point this out."
Cons: "Overall, Aeromexico is a very poor quality airline. Flight delays meant we lost a day in Cancun - and there was little or no communication from anyone regarding next steps. There is no coordination, no organization, food and coffee were of poor quality, and it an airline to be avoided at any cost."
Cons: "Al momento del checkin, muy tardado y dando prioridad a los socios del club premier."
Cons: "Missed connection No reebooking done by klm no hotel voucher no taxi voucher very bad ground service in MEX"
Pros: "The entertainment system... Although had my own.. The screen was large and selection was good from what I saw around me."
Cons: "Nothing much. Was full flight but nothing they can do about that"
Pros: "nothing"
Cons: "worst flight ever, no space in the plane......"
Cons: "Back of seat was very uncomfortable. Pasta was fair. Movie selection limited."
Pros: "Entertainment on board."
Cons: "Staff at JFK's Aeromexico desk grossly incompetent: non-communicative, extremely slow and not very helpful."
Cons: "Aviones demasiado viejos e incómodos"

Flight attendants wore very strong perfume along w a bumpy flight made me vomit 4 times in flight. Along with being delayed over 3 hours and missing our connection. Ugh

Our flight was canceled as soon as we reached the gate. No reason given! We were traveling to Buffalo for a wedding. Everything needed for that trip was in my suitcase. I had immediately went down to baggage claim to request my suitcase because I knew i wasn’t going to be able to reschedule the flight. I had no choice but to head to Buffalo (12 hour drive) of I was going to make it for the wedding! I was told my suitcase was headed to Buffalo! I tracked my suitcase and it never showed it leaving Charlotte. I had to buy clothes, shoes and toiletries, not only for me, but my child as well. All I got from AA was, “Sorry for the inconvenience.”

Just one bad / lazy crew member ruined the experience… she struck my knee with the cart while I was sleeping and kept rolling about without any acknowledgment or apology. I get that you may be tired of your job, but I doubt that kind of blasé behavior would fly in any service industry.

I am not an airline worker, so I can not judge or give opinions on the job. I do think the overall company needs an overhaul to get their stuff together. It seems like everything is very jumbled, unorganized and unhappy, compared to other airlines. I have flown w/ American 3-5 times over the last 3 months. Every single time, there was something going on. My husband and I are flying American to London, in October, to visit our son. We told him to anticipate delays and cancelation.

A lady who wouldn’t shut up next to me. And the baggage crew ( probably not American ) out my bag on with everyone else’s and it was to go to the security

Dirtiest plane I have ever been on.

They had horrible technical issues at check in and weren’t able to add TSA Pre to my boarding pass.

The fact that it was over an hr delayed. Then an hr to get my bag in Dfw

Pros: "Entertainment on seats"
Cons: "I sat in seat 12A- the window was so hot it was burning my arm and I was extremely hot. Not sure if it’s from the engine heat or sun but it’s probably a mechanical issue that the 737 should address. Horribly uncomfortable trip."
Cons: "Excellent flight"
Cons: "This leg of my trip went off without a hitch boarding and crew were very professional."
Pros: "Crew was friendly."
Cons: "4.5 hour flight to international destination and no meal provided. As usual, if you want a snack pay more. Slow chaotic boarding."
Pros: "Great"
Pros: "Yes the flight was slightly empty so I had a ton of room!!!!"
Pros: "Wi-Fi and USB ports worked great. Seat was comfortable after 11 upgrade. On time"
Cons: "Having to pay extra for a exit row seat"
Cons: "The Five hour delay. Especially after we had paid $70 each to get on they earlier flight"
Pros: "Better space between the sits and the crew were nicer than prior fly with AA"
Cons: "Need better food"
Pros: "Getting off the plane"
Cons: "3 hours late flight- customer care very insensitive and unhelpful"
Pros: "Good job of the tripulation"
Cons: "Audio of Entertainment, maybe was the headphones, but was not good"
Pros: "The flight was on schedule."
Cons: "They ran out of good food choices and only had the snack plates left."
Pros: "We finally got to Aberdeen"
Cons: "Departure times were changed, plane had mechanical problems flight delayed almost 4 hours, we missed our connection. The American Airline was closed. We called 3 times totaling over an hour to get a flight the next morning. We had to book and pay for our lodging & dinner (2 rooms for 6 people) A nightmare of a trip!!!"
Pros: "Nothing"
Cons: "Someone stole an ipad and that forced us the be delayed for 2 hours"
Pros: "Plane was surprisingly spacious in coach and very clean."
Cons: "They seemed to have entire plane boarding in group 6. Hardly anyone boarded in groups 1-5, and when they called 6 the entire gate area lined up."
Pros: "The gate was close to security, quick embarkation, departure on time, kind and professional service, decent size aircraft and overhead bins."
Cons: "Kind of dated, wifi didn’t work."
Pros: "None of the experience was pleasant"
Cons: "First flight was delayed causing us to miss the 2nd flight and we ended sleeping on a chair at the airport waiting for a morning flight. AMERICAN AIRLINES didn't even have the decency to put us in a hotel for the night due to their delay. Then they added a 2nd lay over which was delayed for hours also. Traveling was to visit my mother who had cancer and I was sick so this made the trip even more distasteful."
Pros: "The professionalism of the crew and the cleanliness was excellent!"
Cons: "The seats weren’t very comfortable!"
Pros: "Free movies, and crew were helpful once we were in the air"
Cons: "Gate agent did not start forcing check in, which caused delay in boarding. Ground crew did not stock aircraft until 20 minutes after scheduled departure time. and DFW did the usual 20 minute taxi and then 15 minute hold prior to take off."
Pros: "Staff did good jobn"
Cons: "No movie screens on overseas flight. I called day before departure and they couldn’t even tell me yes or no on that question."
Pros: "Best fligh I had in some time. Left on time, arrived early very attentitive crew (with smiles as they worked through the rear cabin - wish I had their names to give recognition for/to). Food rating should have had a ‘NA’ as I nor partner did not consume any food."
Cons: "Can’t think of one thing - unless a flying saucer could have delivered me like in about 5 minutes to Cabo! Ok - maybe one thing: charging for a checked bag on international flight seems rediculous (you asked)."
Cons: "The food options on the brochure were not available, flight attendants had bad attitude and negative vibe"
Cons: "The seats were not as good as the ones on my BA flight to Heathrow and then Rome."
Cons: "First flight got cancelled without explanation. Then I couldn't get a follow up direct flight so I had to wait 2 days. Then when I finally flew there you lost my suitcase and I had to wait for that for 2 days!!! I'll never fly Iberia again!! You didn't even try to make up for it. And the guy at the counter was straight up rude."
Pros: "Boarding as quick and efficient. Staff were friendly and courteous"
Cons: "Nothing bad to comment on as the trip was a smooth trip"
Pros: "Everything was great about my flight from Buffalo. Friendly people, easy boarding and flight was smooth as I expected."
Pros: "Was able to get my flight transferred!"
Cons: "I liked Everything!"
Pros: "Quick to board and on time, plenty of leg room, great new movie and shoe selection during the flight."
Cons: "The food was satisfying, but not great. Entrees were quite salty and bread came a little soggy."
Pros: "Flight attendant"
Cons: "Delays Was told my ticket had been canceled"
Pros: "Very nice flight. Nothing unexpected."
Pros: "Eveything ran smoothly"
Pros: "Left and arrived on time. Crew was friendly and professional."
Cons: "Passengers are packed in like sardines. All carry on bags must be checked at the gate as the overhead bins are too small to accommodate anything except a small personal bag or jacket."
Pros: "Updated interior. Comfortable chairs. Friendly staff. Pilot communicated well."
Cons: "No charging capabilities for devices. Limited food options."
Cons: "5 hr delay"
Pros: "Flight was on time and boarding went smoothly."
Pros: "The crew was one of the best flight crews I have ever met! We had many of the same attendants on the flight back to MIA, as well. Give them raises!"
Pros: "Nothing"
Cons: "The flight was cancelled. this is the third flight that has been cancelled to this destination. I waited for 7 hours in the airport and caught a flight on stand by. Because this has happended to me before I knew how to get a stand by ticket right away even though I was scheduled on a flight for later that day. Much later."
Pros: "My flight was late leaving buffalo ny which caused me to miss my connecting flight in Phl.... Never once was this delay communicated to ONE person sitting at the gate in buffalo. I even asked the attendant in buffalo if the plane was present at 1:10 pm and he responded that it would be landing in ten minutes. We were scheduled to board at 1:16 although I am highly disappointed to have gotten home 2.5 hours later than anticipated...communication is my biggest complaint here."
Cons: "See above"
Cons: "Flight was delayed 2 hours and another hour once we boarded. Traveled with small infant and no priority boarding or early access, even though flying alone. Charged for any checked bags"
Cons: "It was BLAH!"
Pros: "Flights were on time and had excellent in-flight entertainment"
Cons: "No drink services are provided on these flights. Unsure if that's specific to our flights (we took 2 Avianca flights) or all domestic flights in general."
Pros: "The food"
Cons: "Crew and the fact that they lost my bag"

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Buffalo - Mexico Flights

Departure:

Buffalo (BUF)United States

Return flight deals:

Mexico - Buffalo

Cabin classes:

$1,096
$894
$772
$19

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