Find cheap flights from Burbank to Cleveland

Pros: "Availability of WiFi, a charging port and media options puts Delta a step (or two) ahead of their competitors. The professionalism of the crew, as well as the complimentary food/beverage options are also excellent."
Cons: "Not the airlines fault, but my 6’4” frame doesn’t fit very well in a middle main cabin seat."

Pros: "Easy, fast, simple. Not crowded."
Cons: "Nothing!"

Pros: "Crew was lovely"
Cons: "Flight was delayed 8 hours. Both the pilots and flight attendants timed out at different times. After boarding we had to deplane because crew was timing out. Had to fly new crew in from Atlanta. Was in airport from 10:50am to 8pm with airlines offering a bag of chips and water."

Pros: "Awesome crew!"

Pros: "Everything. Always an excellent and professional experience."
Cons: "Nothing"

Pros: "Amazing crew as always"
Cons: "Wifi on smaller hoppers"

Cons: "I had no idea there was a gate change in Atlanta but I’m sure that’s out of your control."

Cons: "2nd Delta flight on the same day that was delayed. This one only 44 min."

Cons: "Connecting flight to as delayed. And my dad was not able to get on the plane."

Pros: "Everything but the plane The crew and gate staff were well trained and professional. Very impressive the way they smoothly guided us into and out of the plane. Especially their handling of a few snafus. Well done!"
Cons: "The plane was older and not as nice as the one from ROA to ATL. That said it was still better than the puddle jumper jets used by United and US Air."

Pros: "Very bad crew. Seats very uncomfortable"
Cons: "Crew could have been better"

Pros: "The entire crew was amazing they were professional friendly and accommodating"

Pros: "Crew was great, flight was smooth considering the weather"
Cons: "1/2 hour delay"

Cons: "Uncomfortable chairs for a three hour flight"

Pros: "I’m always pleased with our delta flights to and from Atlanta. Our flight was on time, the comfort plus seats are comfy enough, and the flights are quick and easy."
Cons: "Everything was great on our flight."

Pros: "On time"
Cons: "Cramped not much leg room"

Pros: "Everything went smoothly"
Cons: "???"

Cons: "Missed connecting flight because the first flight was delayed by 2.5 hours. I didn’t get the comfort seat I paid for because of this and was not given a refund for it."

Pros: "I’ve been very pleased with our travel via Delta. The comfort + option is just perfect for my husband and I. Seats are comfy, plenty of leg room, dedicated overhead bins, and wonderful employees."
Cons: "It’s very hard to hear the flight attendants and pilots announcements. There was a loud buzzing that overwhelmed the voices."

Cons: "Took 20 min on the run way before deplaning at the gate. Luggage took 15 minutes to come. No entertainment."

Pros: "I do not fly and took my first flight in eight years on aDelta flight. They are partners with KLM. We were late leaving SFO due to traffic..no fault of there’s. I just missed my connecting flight and they have booked me to leave a day later. I was also given a room at Marriott. I appreciate their service and the entire crew from check in to landing. I am now a fan of Delta as well as KLM."

Pros: "Boarding was quick and professional. The crew were professional and friendly."
Cons: "No entertainment system. The cabin was cramped and the food/snake was forgettable."

Pros: "No waits, front desk personnel were helpful about baggage accommodations. Clear communications."
Cons: "No issues."

Cons: "The child behind me kicking my seat"

Cons: "could be cheaper"

Pros: "Got to destination safely and on time"
Cons: "Rude flight attendant, tight seats"

Cons: "Loud annoying flight attendants. On the plane, off the plane. Terrible delays"

Pros: "The flight was barely half full so we were able to spread out and I was able to enjoy an exit row seat with no neighbors."
Cons: "The seats are still narrow even in comfort class and I’m 5’11” 175lbs so by no means overweight."

Pros: "See above..."
Cons: "See above"

Pros: "The free TV was nice."
Cons: "A tiny bag of pretzels is a stingy snack. Aeromexico gave us a croissant with two pieces of cheese,applesauce and a square of chocolate."

Pros: "Well, the seats and the lavatories are smaller than ever. And I am quite petite."

Pros: "Not much to like."
Cons: "our connecting flight was delayed 12 hours. The person who checked us in for the flight to Idaho falls checked our baggage for our return flight home, which was an entire week later. So our baggage got sent back to our starting destination and not Idaho falls"

Pros: "on-time and quick boarding times"
Cons: "Waiting too long before take off with no circulation of cool air"

Pros: "The food was excellent, as well as the flight attendants."

Cons: "Again, not enough leg room. Also, our luggage did not make the connecting flight and we didn't get our bags unit the next morniing - late."

Cons: "Long delay"

Pros: "Super friendly and attentive crew. Good food. Nice new seats. Great tv entertainment options!"

Pros: "Is my wife and I first time going with the baby (stroller) we thought it as going to be a nightmare but we had a easy experience"

Pros: "Both flights landed early. Flight attendants were excellent and very helpful."
Cons: "Small plane to Minneapolis with one bathroom and the flight to sna didn't have my request for a gluten free meal."

Pros: "Gate agents kept us very informed and provided snacks."
Cons: "2-hour long delay"

Pros: "Good flight, professional people."

Cons: "The WORST experience of my life. My flight was delayed 12 hours overnight due to "weather" and since it was reportedly because of uncontrollable weather delta didn't have to do anything for me so I slept in the JFK airport overnight, they wouldn't even give a $59 pass to their sky miles club for the afternoon. It felt like an easy excuse so they wouldn't have to do anything since there were other airlines still flying out of JFK and to go CLE before my rescheduled flight which makes me believe it wasn't all weather. Since the flight was delayed 12 hours instead of being cancelled they wouldn't let me switch to a different airline either. Then, in the morning when it was rescheduled to it was again delayed because they first couldn't find a captain and then couldn't find a fort mate. We finally took off and arrived in Cleveland only to wait another 30 minutes for a gate and a ground crew that they couldn't find. I will never fly delta again."

Pros: "On Time"
Cons: "Seating in ecomony class is very tight, restricting, and uncomfortable."

Pros: "No compensation"

Pros: "The flight attendants made the safety briefing extremely lively and personal, a wonderful break from the normal tedious process. The rest of the flight was quiet, uneventful, and pleasant in part due to their good nature. I cannot have gluten or soy, and I was brought a complimentary bag of potato chips that were gluten free - the one and only time this has happened! I hope to fly with this crew again someday."

Cons: "Agents at the ticketing countet were the rudest i have ever encountered in my years of flying. Had a problem and when i asked for their assistance was given the Delta 800 number and told to call and they walked off. When i called it was a 2 hour wait for an agent. Thank goodness for their app as i was able to.change my flight with the My Delta app. Also they had overbooked the flight and rather than giving assurance to people just told us to wait and "line up orderly"."

Pros: "Service."
Cons: "Boarding. Was late because 1- airplane arrive about 10 minutes late and 2-have to wait passengers coming from Orlando."

Pros: "Captain and crew were dealt a 50 minute delay and still got is to Atlanta 10 minutes early. If I could gove them a cash tip I would."

Pros: "See above"
Cons: "See abo e"

Cons: "Delayed for an hour and a half because of a flat tire"

Pros: "Great crew, very efficient"

Pros: "I did not take the flight, I stopped in Miami instead."
Cons: "Don’t know because I did not take this flight."

Cons: "more room, better boarding procedure, on time take off"

Pros: "Crew was good"
Cons: "Plan was in poor condition and needs updated and cleaned"

Pros: "Entertainment was good and flight was clean"
Cons: "AC was broke took long time to get ac on we all sweat to death on the plan as it was broke and portable starter didn't work so they had to get a 2nd one. Then stewart on plan says American just doesn't have good maintenance on there equipment that is a red flag for sure."

Cons: "Staff at Pensacola airport not very helpful or friendly."

Pros: "Nothing"
Cons: "We made thru customs and rescreening and still 18 minutes early. The gate agent literally closed the gate right I front of us. Argued that they closed the flight. AA closed the gate 8 minutes above the minimum 10 minute gate close requirement. We missed our flight and there was no announcement."

Pros: "Everything was great!"
Cons: "Nothing!"

Cons: "Economy cabin is not meant for anyone over 6' tall. Worst seats I have experienced on any airline. My knees were jammed against the seat on front of me the entire flight. The seats lacked cushion. My legs became numb 20 minutes into the flight. The most uncomfortable flight I have ever experienced."

Cons: "The wifi didn't work very well/at all"

Cons: "There was crowding at the gate.. the staff was rude, sitting on the tarmac over an hour the plane was stuffy and no beverages were offered, no one was knowledgeable regarding if connecting flights would be missed,"

Pros: "One of our fellow passengers was willing to change seats so my wife and I could sit together."
Cons: "I'm not a fan of American's Basic Economy, where they nickel-and-dime for every little thing. Choosing seats while checking in online does not cost the airline any more than assigning them, so charging for the privilege of choosing your seat is simply a money grab."

Pros: "Crew was kind!"
Cons: "Seats bigger"

Cons: "Leave on time"

Pros: "nice flight attendant"
Cons: "had to board and squeeze into a bus to ride out to the plane. Had to stand for a really long time waiting for all passengers to gert on bus"

Pros: "Crew was good"
Cons: "They moved us to 6 different gates and took us off a plane due to computer problems."

Pros: "It was a quick flight! The crew was nice & the landing went smothly!"
Cons: "It was a full plane!"

Pros: "Fast all to boarding and everything"
Cons: "No comment"

Pros: "organized boarding, quick and professional, flight crew was awesome, very comfortable flight, much appreciated no"
Cons: "No entertainment options on 2+ hour flight. Would have been nice to have."

Cons: "Getting canned and moved to a flight that is five hours later"

Cons: "Did not realize this flight was operated by American"

Cons: "Having to pay for wifi"

Pros: "The staff was very helpful in assisting nearby patrons, attentive to the people with disabilities, and carried through smoothly."
Cons: "Few staff people were clearly having an off day and seemed very unfriendly and crabby, especially obvious when almost everyone else was so friendly and attentive. Makes them stick out like a sore thumb."

Cons: "Plane was delayed 1.5 hours. Rental Car reservation was at a location 30 miles from the airport, not the airport rental location. Had to transfer reservations which cost an extra $30..."

Pros: "It was a very good fight"
Cons: "I didn't like the fact that the gate kept on changed 3-4 times and that it was delayed for an hour"

Pros: "This was a horrendous experience."
Cons: "I've had flights canceled before, but clearly American Airlines/ JFK is not equipped to manage. American Airlines online hung up on me after 24 minutes of being on hold. I waited in line for 2 hours to get on another flight home and the attendant first suggested to fly me to Charlotte then Cleveland where I would arrive a day late after I'd been traveling with my elderly parents for 24 hours. Additionally, once we changed flights and had to go to Newark, it took an hour to print (yes, print) our new itineraries for United and then when the cab should have arrived immediately, we waited 45 minutes. I was displeased."

Cons: "American Airlines flying out of DCA is highly disorganized. I will look to fly to Washington-Dulles next time, or just avoid American Airlines altogether."

Cons: "Airline valet checked luggage, deplaned us then had us wait as carry-on luggage was handed off one by one"

Pros: "Not over crowded"

Pros: "Said it all above"
Cons: "Said it all above"

Cons: "Delayed flight"

Pros: "I booked a codeshare ticket through Alaska Airlines reward program. I was worried I'd be shafted when it came to seats. Not so. I had the row to myself on both flights and just 2 rows shy of first class! Very impressed."

Cons: "The flight, listed as a Finnair flight, was operated by American Airlinea. The small domestic plane was cramped and uncomfortable for a cross Atlantic over night flight. The expectation was a European transatlantic airliner. Make sure you check the plane model before you book."

Pros: "convenience of Burbank airport"
Cons: "staff at check-in couldn't get my TSA pre-check printed on my ticket, got picked out to be patted down in regular line"

Pros: "Staff was nice."
Cons: "Again boarding and unboarding was very slow."

Pros: "We arrived over an hour and a half early which was great after our previous flights delays. Crew was great and the food was good."

Cons: "multiple delays from American airline in Madrid and Chicago, not giving me good alternative, not owning the issue, multiple flight chnages"

Pros: "Leg room Kind stewards"
Cons: "No gluten free meal options"

Pros: "I must say the in-flight crew, 2 gents and 1 lady for the first class were so friendly and ..... Happy!!!!"
Cons: "It's cold in Ohio"

Pros: "Ontime working airplane with good crew"
Cons: "Setting is crowed especially when person in front reclins entertainment does not support many android and no kindle device"

Pros: "Nothing"
Cons: "No yves on the plane like delta. Flight delayed 5hrs"

Pros: "Like I said before the crews were on time. The seats were comfortable and big enough. Everyone on the crew were very nice and made sure we were informed of procedures."
Cons: "There is nothing I can say negative."

Pros: "Snacks were good. Staff was nice and accommodating."
Cons: "Plane was old and uncomfortable. Part of the paneling in the wall wasn't lined up and looked like it was cracked and loose. Dear pocket back was falling off and my tray table was cracked and leaned towards one direction."

Pros: "Fares were great"
Cons: "No update for upcoming travel arrangements"

Cons: "Far too crowded"

Pros: "The stewardess was professional and engaging; very helpful."
Cons: "I would have liked to watch a movie, and I don't believe there were any monitors."

Cons: "Didn't take this flight"

Pros: "The flight attendants were curtious, educated, and attentive."
Cons: "Wish the flight would've been more comfortable but we were in a smaller aircraft so I understood. Also boarding was late due to no flight attendant working the stand in Burbank for standbys until takeoff. I think had the flight attendant done so 15-20 minutes before regular boarding time, it would've gone smoother"

Pros: "Same"

Pros: "Bad service Unfriendly crew"
Cons: "Considerate staff and crew."

Pros: "Flight was smooth and on board crew was nice and helpful. Flight attendant noticed I came on with a cane and offered to have a wheelchair ride available in the SF airport. Reminding me that it was a large airport. I declined, but she encouraged me to try it and I agreed. She was concerned and very helpful."
Cons: "The plane was a small plane and we had to disembark on the tarmac. There were two attendants with wheelchairs but they didn't have my name so I walked on. The flight attendant called to me and said to wait. One of the attendants came up with a wheelchair and said he would take me. Unfortunately, a steep ramp had to be used to get into the airport building. He asked another worker to help him and all the way up the ramp I had to listen to comments about "good thing they had eaten their Wheaties" and "they were getting a good workout." I know that I am not a small person, but these ongoing comments were rude and insulting. When we got into the gate the attendant told me that he didn't have my name on his list and had to call for permission to take me through the airport. I waited and he came back and said he couldn't take me, but if I could wait someone else could come for me. I had waited enough already and suffered their rude comments, so I said no thanks and walked slowly through the airport. This experience has left me with a bad feeling for the airline and its personnel. I believe their staff could use sensitivity training at the very least!"

Pros: "No assigned seat. Almost did not get on flight. No explanation offered."
Cons: "Super cramped. Few in flight services"

Pros: "Nothing stand out. The crew was good."
Cons: "I booked a window seat weeks ago. UA somehow put me into a middle seat without notifying me. The 737 seating space is very tight. There is no entertanment to talk about; you pay for everything via directtv."

Cons: "The plane was late, the gate was changed after being brought to the first gate by wheelchair, the plane interior did not smell fresh. It had an unpleasant lavatory smell."

Pros: "Long day flying already. Many flights to CLE were delayed, but ours was cancelled. The staff was kind enough to get my mom a seat on another flight that day, which was good as she was out of medication after traveling two weeks. 3 of us had to fly standby. The staff said we would automatically be added to the next flight's standby list if we ddin't make it. That was bad information - it didn't happen."
Cons: "Disapointed with the service and lack of accommodation after our flight was cancelled."

Cons: "The flight was very hot and uncomfortable!"

Cons: "We were in Cleveland and our flight got cancelled. We confirmed a flight out of Canton. Drove the hour only to find that flight to be cancelled also. Drive from Canton to Chicago and arrived at about 2 in the morning. We had tried to change our flight to leave two days earlier. The fee for changing flights was more than the tickets were initially but when you cancel it its tough break for us."

Cons: "Delayed for 4 hours."

Pros: "I made it alive"

Pros: "The price was great, you accomodated my service dog and everything was on time and smooth. All in all, great experience. And i have passed out from fear of flying before, so this says something!!"
Cons: "It took a while to board and the crew on my first flight was not informed of my service animal. They wanted her to go in her bag but they left me alone after i explained and there was no issue on the return flight. I also think a complimentary snack on a 5hr flight is a good idea and can go a log way..."

Pros: "The flight crew let us know we should anticipate turbulence."
Cons: "No entertainment, no allergy friendly snacks, no help from crew with child kicking me while the mother slept"

Pros: "Crew was able to get most of those delayed onto the incomming flight which was also delayed."
Cons: "The fact that united has no spare planes in case of a delay. Not cool."

Pros: "Crew nice and friendly."
Cons: "Free in-flight entertainment should be offered on all flights of 2+ hours through the United app. Had a family with young kids next to me who would have benefited from it (I saw the father trying to connect to it through the app), and overall it would make the flight a much more pleasant experience. After boarding a full hour later than what was originally said, it would have been nice to kick back with a movie for the flight."

Pros: "It wasn't over crowded."
Cons: "When arriving to the airport it was a bit confusing first finding where to get our connecting flight, that may have been an airport problem. But once we got to the right gate our plane was cancel or re-gated/scheduled three times. We had to walk all over the airport with less and less time to spare to make our flight out. When asking for direction or where to go we could never get a straight answer, it seem as if no one knew where to send us. I felt if I was being herded and hustled on getting a flight home, I had no choice in the matter of getting my flight out. If it wasn't for another passenger flying on the same plane we may have missed our flight all together because she was getting alerts on her phone for changes or updates. Once on the flight the air-condition was linking on one of our seat and we were first told to put a blanket over our head until take off, then we saw some empty seats so we asked to move. Once arriving at Cleveland airport we only discover our luggage had not arrived yet, not only did it not arrive we were told it had not yet left London Hethrow Airport and we would maybe get it in 24 hours. This was a problem because some of our personals we needed were in that luggage and we just had to make due and wait and see. We got our luggage the next day only for me to notice my lock was not on my luggage I do not know if this was taken off or I mistakenly left it off but I really do not think I did but I will check with the hotel to see if I left it there. I have always liked United but this really made me think on who to plan my next trip with later this year. And certainly will do my best to avoid coming through New Jersey. :("

Pros: "Nothing"
Cons: "Flight was delayed over six hours. No explanation was given as to why and the flight was supposed to arrive at 6:45 and we got in at 12:30. Poor service at the gate and then we got on the plane and sat on the Tarmac for an hour with no explanation again. The air wasn't on and not drinks or snacks were offered for our wait time. a disappointing way to end an otherwise great weekend away."

Pros: "NA"
Cons: "na"

Pros: "Eventually the plane came and the flight was smooth sailing"
Cons: "They asked us to line up approx. 1 hour before the plane was ready for boarding. Everyone stood around and got frustrated because no information was communicated to the passengers. No one knew where the plane was or when we would board."

Pros: "I waited for 4 hours on the second left of my flight. That was unpleasant but I appreciate Kayak sending continuous updates"
Cons: "read above"

Cons: "I was late to Cleveland. Thank you.... not."

Pros: "Delays handled with curtesy and information."

Cons: "Four hour equipment delay on departure One hour equipment delay in return I never want to fly connecting again but it was the only way to get from Newark to Burbank."

Cons: "My bag is lost from Chicago to Cleveland. 5 bags needed retagged in Chicago....4 of 5 made it to Cleveland."

Pros: "The crew were excellent. They made up for the hassle of changing terminals at the last minute."
Cons: "When all of the passengers and crew are at the listed gate well before boarding and the gate is changed to a different terminal it adds a lot of stress to the situation. To the crews credit they did not let it effect their professional attitude. I was highly impressed by the employees of the airline to keep things on time and positive. Overall that made the difference between being a bad experience and becoming one of the best flight experiences I have had in years. This flight crew should be considered an example of how to treat customers well."

Pros: "nothing"
Cons: "Delayed in Sacramento due to weather which is understandable. However, my connecting flight in San Francisco left 8 minutes early causing me to miss the flight. It was the last flight out for the night.... Had to sleep at the airport for 5 hours until another flight in the morning. My flight in the morning caused me to have a middle seat, which was very uncomfortable for the next 5 hours."

Pros: "The price was right and the flight was direct"
Cons: "Overhead is always a huge hassle. Airlines should just stop offering overhead storage to make embarkation/disembarkation much faster."

Cons: "Boarding was chaotic...front to back??? WHY when opposite works so well!!"

Pros: "The flight attendant was super."
Cons: "Nothing really. I would like it if pilots would be more interactive. Tell passengers landmarks and cities/states they pass over. Seems no one does that."

Pros: "I did not use food or entertainment. No answer avail for not used Crew were great. All crews were great. Helped a lot of people. For all four segments."

Cons: "Plane Was delayed For 3 hours. Will never fly United. Alaska is way better"

Pros: "Good, easy"

Pros: "Everything was fantastic. .. amazing flight... thanks to the whole crew!"
Cons: "Everything was excellent couldn't ask for anything else"

Pros: "Nice leg room flight crew was very nice and attentive"
Cons: "Gate personnel very rude and unwilling to try to help. Our tickets were supposed to be together but they ended up spaced apart. Gate crew would not work with us to sit together even though there were seats that had opened up together from volunteers getting bumped from the flight."

Pros: "that i finally got on the flight and we arrived safely"
Cons: "when i got to the airport I was told i did not have a seat and to sit down. i think if you purchase a seat you should have one when you arrive. due to people willing to forfeit their seats I was finally allowed to board the plane but it was after the departure time. I know people can have a bad day and dealing with the public can be challenging but I feel that I could have been treated a little nicer and not demeaning."

Cons: "Flight crew great"

Pros: "Very good flight. No complaints"
Cons: "Nothin"

Cons: "Boarded on time, but had to sit for 40 minutes waiting for de icing"

Pros: "What to expect from a short flight. Plain and simple no frills and shitty drinks. It was only 1.5 hours."
Cons: "The seats are too cramped."

Pros: "Flight was on time"
Cons: "The reading light was so weak that it was impossible to read."

Pros: "The captain, crew and gate personnel were very friendly and helpful, despite what I think had been a long day for all of them too. I appreciated their efforts to provide drinks for everyone despite the crazy short flight."
Cons: "I was rather annoyed that the inflight video monitors played commercials for the entirety of the flight (almost no one elected to pay $8 for TV on what was supposed to be about a one hour trip). The cabin was obnoxiously bright as a result, and it was difficult to avoid being distracted and irritated by the flickering. United should have those screens turned off unless users pay for them-- it would save valuable energy too, wouldn't it? I was also frustrated that we were delayed a number of times because of mechanical difficulties, but I'm grateful that we took off knowing everything worked. Between the late in-bound crew and the mehanical hold ups, we could have all taken the bus and arrived sooner."

Pros: "The worst flight ever. Flight was cancelled, did not receive hotel accommodations, had to sleep in the airport. The crew was terrible. Boarding took a lot longer than normal. Should have chosen a different airline."

Pros: "The crew were nice enough about it."
Cons: "There was some problem with the inbound aircraft, so we got delayed 4hrs. I should have been there when we took off! The flight was oversold & packed. Theres a surcharge for everything, including TV! But they announced that because of the delay, they would turn them on for everyone. Except they intermittently worked for half od the plane. The wifi was also spotty. Given the poor state of that equptment, I guess I should be happy we got to our destination at all."

Pros: "Generally, I've been satisfied with United flights, but this one tried anyone's patience."

Pros: "The quick time"
Cons: "The plane was too small I was claosterphoic and there was a guy coughing on me the entire flight."

Cons: "This flight was cancelled and I was given no notification. I was only told once I got to the airport. Luckily the staff member I spoke with at checkin was helpful and put me on another airline, but only after she tried to tell me they'd sent an email and said there were no flights til the following day. I had to explain that I hadnt been notified, had taken off work, had just taken a cab there, was 2 hrs early, and due to the nature of my trip not able to leave the following day. Though she was very helpful I feel it was luck and the nature of using a small airport, not something I can expect. Either way I shouldn't have to explain and insist when it was clearly the airline's mistake. When I later checked my email I actually had never recieved a cancellation email, just an email saying cancellation was possible. Overall another bad experience with United. Flew American Airlines and was happy with the flight."

Cons: "I had a carry on but they said the over head compartments were too full. So they grabbed the bag from as I was boarding. They then lost my bag. Now United is refusing to send my bag even though it has been found by the airport lost and found police in a city that was not my destination."

Pros: "Someone at the gate to direct us to connection gate."
Cons: "Numerous things added up to not too great a flight: Boarding process is awkward; Baby crying on flight; Delayed departure due to part replacement; Delay on tarmack; Not a friendly crew; considerable turbulence; Slight delay to get a gate for off-boarding."

Pros: "We Tom off on time and the flight was. Quick uneventful one"

Cons: "There was a 3 hour delay in returning to Cleveland. We tried to get on an earlier flight, but couldn't since we had checked our luggage for the later flight. I don't know why we weren't given the option of the earlier flight when we made our reservation to avoid the long layover. THere would have been enough time to make the connection. Not only was there no consideration of giving us compensation for food, but there was only a minimal snack and a beverage on the way to Cleveland. The airline told us the delay had to be at least 4 hours to get a coupon for food. Well, it was 6 hours before we arrived at our destination. The return flight made a potentially wonderful experience leave much to be desired. What can YOU do for US? I was flying with my husband. I would think twice before using you again for a trip."

Pros: "Nice crew, lots of leg room on plane."
Cons: "Being overcharged for a service (airline flight) that has only worsened in the last 40 years is always disheartening."

Pros: "Got what I payed for and had no issues"
Cons: "advredge flight"

Cons: "I booked a flight from San Diego to Cleveland with a 12 hr. layover in La Vegas. Spirit customer service demanded that I pay $40 for my bag for each of the flights. I've been flying for decades & never had an airline charge TWICE for bagagge all cause of a connecting that they said was due cause the 2nd flight was not departing on the same day..."

Pros: "Seats up front"
Cons: "Noisy passengers and flight attendants did nothing to keep the noise down! Several passengers were upset about it! Being awoken"

Cons: "Just don't fly spirit if you can avoid it - its just awful. My fight was cancelled (due to weather, which is fine) but crew was rude and not helpful."

Pros: "Nothing"
Cons: "Had to pay $52 to check bag"

Cons: "Their pilots had been on strike for days. They kept us waiting at the airport on my return flight for three hours before telling us the flight was cancelled. They should have started rebooking us on other flights as soon as we got there. By the time they cancelled the flight all the other airlines at the airport were closed. They told us they couldn't help us and we would have to call their 800 number. I was on the phone for 3-1/2 hours on my outgoing flight and didn't have that much time for this flight. They didn't care at all about their customers. In the end it cost them more because they put us up at a hotel for the night and gave us a meal voucher."

Pros: "I am handicapped and everyone was most helpful."
Cons: "Seat comforts Leg room limited. I do not like the A319"

Pros: "Clean new looking planes, nice people. Amazingly on-time departing and arriving."

Cons: "Was unable to change to comfort seat 14 hours before the flight"

Pros: "Cheap"
Cons: "They cancelled the flight with 15min before boarding notice. Did not get to destination."

Cons: "I was suppose to get a refund because I cancelled within 24 hours of making the trip and I was told I was going to receive one but I never did."

Cons: "Seats dont recline!"

Pros: "N/A"
Cons: "Had an emergency, missed my flight, had to buy another ticket to Detroit instead of Cleveland"

Pros: "The flight was good. The crew was nice. Direct flight to Orlando."
Cons: "No entertainment. Seats could be a little more comfortable. Have to pay for drinks or snacks, even water."

Pros: "Friendly and helpful crew"
Cons: "I paid extra for the extended seat which was great and also due to the fact that I had the row to myself. I have sat in regular seats and they are VERY VERY short and uncomfortable"

Pros: "Clean airplane."
Cons: "I feel cheated and deceived. A checked bag costs $50. A carry on costs $55. If you don't realize this before you go the gate it goes from $65 to $100. The counter crew was rude, and the boarding crew in Cleveland was shaking down passengers to be sure they were not "cheating", stopping the boarding process to check passenger receipts. Getting an assigned seat, an extra $15 per person. And there was absolutely no leg room for that extra $15 (which I paid for). These costs should be shared upfront - basically every ticked is $50-$65 more than the website shows. I will not fly this airline again."

Pros: "The flight arrived on time"
Cons: "Our granddaughter's stroller and car seat were not available to us at the gait and we were directed to collect it at the baggage claim area. These two pieces had not arrived in the baggage claim area as well. Therefore, we contacted the airline representative in the lost baggage office. We spent close next two hours trying to locate the missing pieces to no success. We were provided a substitute car seat for her and as we were a minute from our destination in Solon, we received a phone call that those missing pieces were located (we don't know where in the airport) and delivered a couple of hours later. It just speaks to the incompetence of the Spirit airlines staff. I do not think that we shall again fly Spirit in the near future, nor shall we recommend it to other family members or friends."

Pros: "Friendly, efficient crew. Arrived to destination ahead of schedule. Very affordable ticket price."
Cons: "No frills at all - try to upcharge for everything: bags, food, seat selection, etc. It is definitely a budget airline."

Pros: "seating was comfortable"
Cons: "no pretzels or pop without a charge?!? and 150.00 for 3 bags?? robbery!!!"

Cons: "I like nothing about Spirit airlines. For starters, Spirit stresses that you print your boarding pass ahead of time or you will be charged $10 to speak to an agent at the airport. (Wait, isn't that the agent's JOB - customer service?) Imagine my surprise when I arrived and then had to wait in a line to speak with an agent to check my bag. This is a terrible airline. It really is not cheaper than others when you consider paying for your bag (to check or carry on), that bag can only weigh 40lbs max, paying for WATER on the plane, paying to choose where you sit. Its absurd, really. The seats on the planes do not even recline. Good luck using the tray table for anything other than your $5 cup of water. Its the smallest thing I've ever seen. Choose another airline."

Cons: "Bags cost as much as 2 tickets, seats on the plane uncomfortable, delays delays delays"

Pros: "Cancelled my flight to cleveland offered me new flight 2 days later staff was not accommodating had to find my own flight back next day at 3x the cost they refunded me"

Pros: "Excellence service! The electronic check in was great and easy. The people I talk to on the phone more than willing to help. The hostesses on the plane smiled friendly accommodating. On time pilots and great take off and landing"

Cons: "Poor organization. Long lines because of fog delay in the morning. Waited more the an hour to just drop my luggage off. No Spirit employees to direct you on which long line you should be in. Had to rush through security. Then they where playing gate roulette. Changing gates constantly but not changing boards so no one knew where they needed to be. Delayed because for some reason we had no crew. Then finally an hour after we were supposed to take off they cancel our flight due to weather. Clear sky in florida and weather was fine in cleveland. Then long lines again to try and rebook and get luggage."

Pros: "Simple boarding procedure and on time flight"
Cons: "Had trouble checking in online. Seat selection was a bit vague as to whether you were choosing seats for both flights or just one leg"

Pros: "not a darn thing."
Cons: "what a racket they have set up. business news items i've Goggled say they have modeled their company on people only flying them once, yet still they can turn a solid profit. well...it works. never again."

Cons: "delays on trip down and return trip"

Pros: "Spirit staff was very helpful."
Cons: "Equipment problems caused a significant delay."

Cons: "My flight was delayed 3 hours. Supposed to leave at 9pm, but instead leaving at 12pm. I arrived at the airport at 10:15pm to check in and no one was at the counter to check me in, nor anyone at the security gate because they had closed down for the evening. I was not the only passenger that was left standing alone. I called spirit and they were no help. I missed my flight, and I wasted $400 dollars. I don't understand why no one would be there if it was there fault that the fight was delayed. Not my fault. Needless to say, I will never use Spirit again and I will make sure anyone I know, never uses them either. I called Spirit later and requested a refund, and I still have not seen this. I am highly disappointed and angry."

Pros: "not much, direct flight was the only positive"
Cons: "cannot even get a water for under $3.00."

Cons: "Didn't like all the extra charges!!!! Didn't like unprofessional ticket agents and flight attendants. (not good to have panicky flight attendants in turbulence) Didn't like the three hour delay getting home Cramped seating. Sodas were $3!!"

Cons: "Someone took my window seat and wouldn't move. People next to me kept bumping into me repeatedly."

Pros: "Quick and easy"

Pros: "The leg room in the emergency rows made it comfortable. I had to pay $29 extra each way to sit there, but it was comfortable nonetheless."
Cons: "My luggage is ruined. It was dripping wet so much that there was a puddle on the belt after I picked it up. The handle was ripped away from the bag and is beyond repair, and the hard plastic liner inside is now in about 400 pieces. The ticket agent at the Ft. Myers airport was rude and somehow manipulated the scales so we had to pay even more to check our bag. The scale numbers kept changing and going up right in front of me, even though the bag was sitting completely still on the scale. I will never fly Spirit Air again. There was no question about what luggage we would be taking during initial booking, which meant we had to pay even bigger fees during check in 24 hours before our trip. It's also unbelievable that they don't even offer water to their customers during a 2 and 1/2 hour flight without charging $3.00. The fare was way more than if I would have just booked with a more reputable airline."

Pros: "Cheap and direct."

Cons: "Plane from Vegas was delayed which caused me to be late for my connecting flight in Dallas which caused me to have to fly to Alanna and have a six hour layover then get to Cleveland and my baggage was still in Dallas that was a problem thing get my luggage until the next day."

Cons: "No drink or snack offered $50 for a ck'd bag Pull down table too far from chair Very basic flight. Guess that's why cheap. Will pay more next time for more comfort. Add the bag price and you pay the same anyway"

Pros: "seats "front of the wing" are quite comfortable plane was very updated and new crew was friendly and knowledgeable Pilots were excellent - amazingly smooth landings"
Cons: "Gate agent was snippy - why? seats "behind the wing" as so tightly packed together you need to get off the plane to change your thoughts - too tight!!!!"

Cons: "I booked my flight through Kayak so when I went to sign in online through Spirit.com I was unable to do so. It would be nice if I were still able to sign in for the flight online without directly booking through Spirit.com."

Pros: "This was our first flight with Spirit. Their reputation of being a no frills budget airline stood up when we purchased the tickets for very reduced rate. We expected subpar service and to get scammed on baggage and ticketing somehow. Not the case at all. The ticketing counter was super fast considering the line, they were helpful and even let our 4 lb overweight bag pass without us having to repack everything or pay a big fee. The planes are fine as well. Nothing special. No entertainment really. No food or beverages included for free but again, the price was half of the competition for the same flight. I will use Spirit again."

Cons: "Hidden fees aplenty, seats that don't recline, and no leg room"

Pros: "Wide seat but cost me extra. Was looking forward to being able to sleep."
Cons: "Freezing cold and couldn't sleep. Everyone was digging out coats if they had them. I had on a light sweater and a cotton jacket but my neck, hands and feet were ice. Apparently there are no blankets. My flight to LA was stuffy do this caught me off guard."

Pros: "Nothing."
Cons: "We were seated on the plane after a 2 1/2 hour delay, ready to take off and were told to deplane because they decided to cancel the flight. Of course by then all the flights were sold out for the day and even the next day. So instead of arriving Thursday night I'll get to my destination wedding on Saturday afternoon hopefully making the wedding on time. I feel they waited too long or didn't know that the flight was cancelled already, otherwise why would you have over 100 people board a plane completely only to have them get up and get off the plane."

Pros: "Nothing"
Cons: "My flight got cancelled and couldn't get me out for 2 days. No place to stay, nothing."

Pros: "Nothing"
Cons: "This is the second time I flew Spirit . The first time my flight was delayed several hours but I thought I would give them another chance . NEVER AGAIN!!! Not only was my flight delayed over 7 hours there was no agent to help they simply left instead of helping the passages . I had to book another flight or I would have been stuck waiting all day ."

Pros: "Smooth and nice"
Cons: "i pay to breathe"

Pros: "Cheap, even the $35 big seat"
Cons: "cleanliness"

Cons: "New thin seats have no padding and are totally uncomfortable. Terrible flight"

Pros: "Timing of flights."
Cons: "Refreshments were cheap and unattractive junk. I'd forgo even offering such stuff. Baggage charge was excessive. $50 for one bag is too high."

Pros: "Cheap ticket"
Cons: "Expensive extra fees"