They forced me to check a bag. When Kayak sold me these tickets I was not informed of carry on baggage weight limits.
It was a pleasure to fly with EVA airlines from Taipei to San Francisco.
The soft service on EVA was superb from the quick and attentive flight attendants, to the turn down service, and excellent food. This all made my 11 hour flight very comfortable and relaxing.
Staff show very stress with delayed flight more than passenger.
Very smooth flight. Superb crew, great food and service. Slept most of the way. Excellent airline.
Seats could have been more comfortable, but it was a pretty good experience all things considered
Poor services. Not meet 5-star airline standard. Disappointed with the poor food and drink selections. Cabin crew is not attentive at all. They even skipped me during meal service (not sure if it is intentionally).
All went well with my flight I would recommend this to anyone who asked how my flight was
Flight was comfortable., business class. Bathroom spotless all the way. Food was very good and presented beautifully. Flight attendants were efficient and professional. They made sure their travelers were well taken care of. It was a very comfortable trip.
The service and the food were excellent. Only the pajamas were a little tight for me (haha) but I managed. Thank you for recommending this airline to us
We really enjoyed our flight to Seattle. The food was great and service was attentive.
The crew was very professional and friendly. Although there was a water leak from panel above, the crew was trying to mitigate the consequence. We are happy with its service and the value offered. We will definitely take China Airlines again.
Flight attendants. Food, entertainment and most of all, be on time.
Hour late but understandable under the conditions. Taoyuan airport could have clearer signs language wise and more staff to help direct people.
We are glad to have used China Airlines for our trip. Continue the good service! Thank you!
The flight was uneventful and the crew was kind and professional. Really appreciate the option to order a vegan meal for the flight!
Most relaxing long distance flight I have been on. And I have flown on many.
Bars and restaurants in Taipei close early. The lounge isn’t very good, but better than the public areas.
All of the staff were very helpful, polite I was very satisfied with China Airlines The food was normal for airlines but I’m sure they could do better
Food - while flying in Japanese style was edible, returning options were not edible to me
I’ve always had pleasant experiences with ANA and that has made me a loyal customer.
Flight was late boarding. United crew were not friendly and cordial unlike the ANA crew.
They are very helpful and friendly. The entertainment is great with many choices. They will refill your drink and there is plenty of meal service. I’ll fly with them again when I transit Tokyo.
Excellent crew, food and comfort from LA to Narita. Flight from Narita to Manila was just okay, Food and comfort needs to improve. The business class was not comfortable.
Cabin Crew was excellent. They took care of everything requested. Flight was good
The ROOM was great. We would love to have it on all of our flights. LOL
As my first experience in business class it was a great trip considering how long the flight is and how hard it usually is to sleep in economy
Fast boarding. Cabin temperature was a bit warm, but I guess this is the standard in ANA. The Room seats are spacious, but not long enough for me.
Again the ANA flight was canceled. Rebooking with Vietnam air was not good. Vietnam air is sub standard. Will not use a third party booking, like kayak again.
Online check-in wasn't available. Boarding was smooth. Entertainment control panel froze during flight and wifi was never available for purchase. The food was very mediocre and the plane was filthy even in the business class seat with lots of different people's hair on the floor and generally visibly dirty in the nooks around the seat! Business class seats are also tiny. United Business class is very low quality compared to ANA or Emirates Business which are far better.
Multiple late or canceled flights. Lounge was 100 degrees. Food was terrible. The plane was incredibly old, and best of all, a screaming child for 3 hours. All for the low low price of $2,600 one way Hanoi to Shanghai. No idea how Cathay is ranked so high. Cathay is not much better than American Airlines or Spirit. In the future I will go out of my way to not fly Cathay.
I liked the service. The touch screen needs improvement as well as movie choices.
The experience was very good. A little disappointed for the delays and the screen. The touch screen was annoying for being so irresponsive. Not a lot of good movie choices for me. The service is great. Food could have more choices though.
Indian Vegetarian food was bland and I had to repeatedly ask for Salt. Movie selection is out dated.
I love the comfortable business class seats. The service was excellent. Staff was friendly.
Problems with entertainment system eventually rectified. Cabin crew attentive and polite but a bit absent minded when it came to remembering requests, salt, sugar etc.
Excellent service provided the flight crew. Food and drinks were very good.
Seats were very comfortable. Crew were excellent. Food very good.
Flight crew was especially thoughtful and attentive, made sure our seats were comfortable so we could rest on the long flight
The crew were fine. I didn’t enjoy the food at all. I found it unappetising and really had trouble eating it. The comfort level was fine and our return flight is with Cathay Pacific but honestly I probably wouldn’t fly Cathay Pacific again.
Flight cancelled instead of leaving Friday am now, maybe, leaving Sunday
Check in was chaotic with only one counter for business class and first class. The luggage conveyor belt at JFK airport was broken so the flight departure was delayed which made the flight stressful as I had a tight connection. Although the captain said they could make up the delay, they didn’t do so.
Lost of requested seat assignments. Lost my husband's meal choice
Staff were not attentive, wifi did not work, cut my head in the bathroom due to the position of the soap on the sink, had blood running down my face, told staff, they had no expression no sympathy, didn't even say "sorry", they said "oh we will have a look at that" about 10 mins later the purser brought me a bandaid, still no sorry.... Shocking
My food prefer was confirmed by email 2x and still the crew claim they had no pre-order. I taken ill while in India so I needed to avoid Indian sauces and spices, so the problem with the preorder was unacceptable. Additionally, is there a new rule to automatically not to disturb passengers? I would like this as an option. Lastly, for breakfast I needed to avoid Indian and I’m allergic to eggs.. therefore the only option was pancakes and guess what was not available!!!
Crew was friendly and competent. Food, wine, and entertainment were excellent except the raw tuna on the flight to Split. Recommend against serving that - at least as the only option. Many medical conditions do not allow people to eat raw fish.
It's a long flight and I would have liked better snacks between lunch and the arrival meal. It's fine to have fruit and nuts but I really don't like ramen because it's salty junk soup. I'd suggest sandwiches. They're not expensive nor are they hard to store for a long flight. The FA's had a couple of big services and they were super busy preparing, executing and then cleaning up. Then they disappeared.
The business class seat is exceptional. I wish the food is more palatable.
Business class seats felt very cramped compared to other airlines.
Nothing. I flew business class. I always try to avoid air Canada because it’s the worst airline and it’s proven on international level. Sad and embarrassing…
