Loved my flight Thank you
Pros: "Very impressed with this crew and professionalism. Great service. Thank you."
Pros: "Great crew. Very professional"
Pros: "Ontime; good services in this short fly"
Pros: "It was on time"
Cons: "The first class crew were TERRIBLE! They were obviously not happy to be there or be working. Didn’t check back on us, didn’t pick up our empty glasses, and didn’t even say goodbye. Too busy just talking to each other. I assume this was because it was an American flight. I’ll fly Southwest next tim"
Pros: "Crew was a happy one"
Cons: "Long wait time to board flight was delayed by 45 mins. Baggage delivery was slow."
Cons: "WiFi did not work well"
Pros: "The crew was good, on top of refills and trash. We were able to board and take off on time and landed early."
Cons: "Even for first class, the seats aren’t really much roomier or comfy than coach. More leg room, but that’s it."
Cons: "One of my better flights on Alaska. The chicken sandwich was very tasty, the crew was great, they made sure I had what ever I needed. Water, coffee, food & more than once"
Cons: "Everything was good on time it was good ."
Pros: "Although both flights were slightly delayed, ease of boarding and the courtesy of the Alaska Airlines staff were appealing as usual. Their aircraft had a malodorous quality, and the headrests and seat pockets could use a good cleaning, getting to and from on Alaska is generally a great way to travel."
Cons: "Could have been cleaner/ better smelling in general."
Cons: "The flight attendants passed my row and didn’t offer drinks. When I asked 10 minutes later the FA later they said they were done with beverage service. Also I specifically picked a seat in the last row when i bought my ticket. When i got to the gate the agent took my ticket and crossed off the seat I chose online. She wrote in seat 17B because they gave me seat away without asking me."
Pros: "Quick and simple flight. I appreciated the free beer to get me thru it"
Cons: "Super uncomfortable! Smallest prop plane ever. It rattled and bumped the whole way and seemed very old and busted. Not what I expect from Alaska"
Pros: "Friendly staff"
Cons: "Seats don't recline Freezing on plane No food"
Pros: "Fruit and cheese"
Cons: "Could use more food variety eg single items like Pringle."
Pros: "On time"
Cons: "Price was high"
Pros: "Airplane is relatively new and really like that all seats have USB connection and 110V plugs!!"
Pros: "I really liked that I wasn’t passed by the crew when drinks were handled out."
Pros: "Very much on time & boarding was smooth. Due to short flight & small plane, no entertainment to rate."
Cons: "Needs to get WiFi on these flights like the rest of Alaska flights."
Pros: "Every Alaska Airlines personnel we worked with, from luggage check-in, to gate attendants to the flight attendants, were extremely helpful, friendly and so kind. It was a pleasure flying with Alaska."
Cons: "There wasn't a thing I didn't like."
Pros: "Quick and easy boarding, kayak made it easy to head straight to the right baggage claim"
Cons: "Nothing, thanks kayak/ Alaska airlines !"
Pros: "Was on time and very kind"
Pros: "Attentive flight attendants, swift flight!"
Pros: "They were very prompt in letting us know there was an issue. After discovering I would not make my connection, they were very fast to get me a hotel, making sure I knew what to do every step of the way. I even had the same flight crew from Maui, and they were happy, if surprised to see me."
Cons: "Did not like the 3 hour delay for this flight, but appreciate the steps they took to remedy the situation."
Pros: "I like the fact that In-Flight WI-FI was available."
Pros: "Flight attendant sang a corny song"
Cons: "The price of wine-not the crews fault but $7 for a small glass of wine is a lot! Everything else was great! I recommend Alaskan Airlines!"
Pros: "Every employee was professional, the plane on time, the landing was smooth."
Cons: "I can't say anything nagative for this flight."
Pros: "Fast and easy flight"
Cons: "more leg room!"
Pros: "Liked the charging port on the 747."
Cons: "From the first desk attendant and on from there, none of the crew we're helpful, organized, or on top of things. Right down to someone telling us she'd give us an answer to a question in 10 minutes "I promise" and then she turned and walked right off for her dinner break."
Pros: "Ability to check our carry on bags at the counter for free. Fast pick up of baggage after the flight."
Cons: "Unable to print our bag tag at the kiosk so we could drop them off in the fast line."
Pros: "The comfortable sears, the pleasant crew, their Gogo flight entertainment"
Cons: "Delayed flight by about 30 min A little cold in the cabin"
Pros: "Very helpful and friendly."
Cons: "Food selection poor"
Cons: "Great flight, however an hour late due to mechanical problem."
Pros: "I think you need to adjust the cabin pressure as my legs and feet swelled and they've never done that on another flight. I even hydrated and tried exercises prior and through the flight. Please look into - I really think there is something to investigate. Thank you."
Cons: "It took me 2 days to get the swelling to subside. Not something I've EVER had to think about let alone do. I'm wearing compression tights...dreading the flight home tomorrow."
Pros: "Everything was overall fine"
Cons: "Don't tell me I'm gate checking my bag and it will be at the gate waiting and then truly check my bag (ie white tag it) and make me go to baggage claim"
Pros: "I'm a longtime fan of Alaska Airlines. Today was no different, overall everything met my high expectations."
Cons: "I can't really think of anything I didn't like. This was a short and easy flight from Sacramento to Seattle so very short and brief."
Pros: "Same day change for an earlier flight was easy and I appreciated the helpful staff. Beverages are very good. Love the Tazo teas and Starbucks coffee."
Cons: "Alaska snacks are inedible. Biscottis is horrible and the cheese crackers are full of preservatives and taste awful. Surely there are better options available."
Pros: "Even though my employee that was with me was on time the flight left early and they would not let him on the airplane"
Cons: "Even though my employee that was with me was on time the flight left early and they would not let him on the airplaneawful customer service"
Cons: "Pls change te aircraft. bombardier q 400 is an old plane model and it is very scary. I will not go this route with Alaska if they don't put another aircraft sorry...I like Alaska ..."
Pros: "Overall great experience, flights were on time and for a turboprop aircraft pretty smooth and quiet. Easy boarding process and fast luggage service."
Pros: "good service"
Cons: "tiny seats no leg room"
Pros: "Flight left early and arrives early"
Cons: "Kind a pushy employee boarding customers on plane."
Cons: "The crew violated federal law by having passengers move while the plane was taxiing."
Pros: "The flight attendants were light hearted, engaging, and very funny"
Cons: "Everything was good. Had the extra legroom which made it very comfortable on the long flight"
Pros: "Best airline I've flown on. Curtis staff, comfortable accommodations and just an overall positive experience. Keep up the good work."
Pros: "I was moving from California to Washington and had four checked bags. The check in lady didn't charge me for the fourth bag and moved me on to an earlier flight! On the plane, the service was excellent. They even have me cookies when they were serving pretzels for free."
Cons: "Absolutely perfect flight."
Pros: "Everything went smooth, it was a short trip. I would fly Alaska Airlines again"
Cons: "Flight to SEA/TAC had USB outlets but the flight back to SAC didn't"
Pros: "Crew was friendly and accomodating"
Cons: "On board entertainment was poor at best"
Pros: "Great crew. Great plane."
Cons: "I feel like JetBlue used to have more/better movies"
Cons: "Flight turned around halfway and returned to origin airport. A full explanation was never given."
Pros: "Good legroom in economy. Friendly, helpful flight attendants. Multiple snack choices."
Cons: "More LA SF Bay Area flight options."
Pros: "Very comfortable seats and great snacks"
Cons: "Really small bathrooms in Salt Lake City gate area. Terrible wait!"
Cons: "They had to reset entertainment sets 3 times before they started working. This happens regularly on the SFO to BOS jetblue flight."
Pros: "Super great seat. Free Wifi. Snack best."
Cons: "Honestly i cannot find anything bad during this flight..."
Cons: "Not many kid friendly videos."
Pros: "There was actual room for my legs."
Cons: "There could have been more legroom so that you could actually get out without almost sitting in someone else's lap. But it was easier than my last flight (on American Airlines). Having a meal available would have been nice on a flight of almost 6 hours."
Pros: "Crew and amenities were great. Loved the snack and food options and the warm towel upon landing!"
Cons: "Takeoff was delayed by 30 mins and we taxiied on the runway for about 30 mins after landing"
Pros: "Super friendly staff, best-tasting food outside of flying first in some of the East Asian carriers. The massaging feature on the lie flat bed was also excellent."
Cons: "Entertainment screen in our section of the plane were not functioning correctly. The crew made several attempts to reset the screens but it didn't work,"
Pros: "Each seat had power outlet for laptop as well as a USB port"
Pros: "Nice polite and helpful crew! Nice flight!"
Cons: "Only 1 snack and a beverage for a 5:30 hour flight"
Pros: "The boarding process was good."
Cons: "The flight attendants were not very friendly."
Pros: "Despite being a smaller airline I must say I’m completely floored by how much I enjoyed my flight with JetBlue! The free WiFi is a game changer compared to the greedier airlines that charge through the roof for it and the staff has been incredibly kind. Also, the flight attendants were really sweet. I watched them diffuse a few situations that most people would have ended up making worse. Not to mention this is the only airline that actually OFFERED to assist me getting on the plane. I sometimes request assistance, but I really needed it last night and they offered without a second thought. I had only come up to the desk to ask about reprinting my ticket. As soon as I went up to the desk to ask about reprinting my ticket, they immediately asked if I was ready to preboard. The man who helped wheel me out of the plane at JFK was very considerate as well and asked if I wanted to go to the restroom before going out to the gate. He wheeled me all the way to the car where my husband was waiting. Every member of the Jet Blue staff I met this weekend was exemplary. If I can help it I will always fly Jet Blue when I fly nationally."
Cons: "The gate was not as clean or neat as other gates. My flight was also delayed by two hours."
Pros: "Definitely more legroom on jet blue."
Cons: "Leaving an hour late."
Pros: "The flight attendants were very friendly."
Cons: "JetBlue used to board by row. I purposely chose a seat in the very back of the plane because I knew at LGB you can deplane from the back of the aircraft. I was unable to deplane from the back because they seated most people before me despite checking in early and my bag had to be put in the middle of the plane. My grandpa is in the ICU and I nearly missed visiting hours because of having to wait to deplane in the front."
Cons: "Booked to travel with others and return flight itinerary was changed prior to our trip. Friends have to wait longer at airport and we now have to leave earlier. Outbound plane broke and we ended up leaving 3 hours late. Updates were poor and we were left wondering what was happening. Got to our destination at 3am. Given a $75 credit that can only be used for future tickets. Why not for baggage or seat upgrades? Not planning to fly this airline any time soon."
Cons: "For a 5 hour flight u need to feed people"
Pros: "Good flight"
Cons: "Tv in all seats is great but they are small and not very good picture or sound."
Pros: "Great friendly and understanding staff"
Cons: "Turbulence kept waking me up. As always, leg room isn't quite enough to keep knee-pain away."
Pros: "Entertainment was great with many options and WiFi included."
Cons: "I think it is time for US airlines to offer complementary meals, especially in a 6 hours flight across US! Just a small bag of chips for a 6 hours flight? European airlines offer full meal for a 2 hours flight..."
Pros: "It sure as hell wasn’t United. Eeeeeeeeeeeeeewwwwwwwwww."
Cons: "Was chastened for grabbing cheez-itz from the pantry on my way off."
Pros: "Service with a smile!"
Cons: "Absolutely nothing!"
Pros: "The coffee on the plane was the only thing I liked"
Cons: "My flight got delayed an hour, once air borne we had to land due to an engine over heating. They weren’t able to help me find another flight that day. I had to call 3 times to jet blue’s customer service to get a flight the following day, I missed an important family event. I also lost money in multiple ways, not going to work and playing for uneeded dog care for my dogs."
Pros: "Comfort sitting was very good"
Cons: "There was not enough food on the plane. If you are offering a range of food to passengers, then there should be preparation and adequate supply to fulfill those orders. I follow a vegetarian diet, and I asked for the salad option, sold out. Okay fine, I asked for the cheese platter, sold out. If you are offering food, there should be enough for the whole plane, plain and simple."
Pros: "Crew were nice. They gave out cookies and chips."
Cons: "Families with kids should go second on the plane, not almost last. The air conditioning system was broken. The seats were hard on my bottom which made for a rough red eye flight. Hit tons of turbulence with no warning. I know you can see that ahead of time so just give us a heads up. They couldn’t get the bridge way to the plane so we sat for half an hour in the no ac plane instead of getting us a stair or other gate."
Pros: "We have no complaints, Everthing was just perfect!"
Pros: "Seat space, legroom, personal TV, free movies, free unlimited snacks"
Pros: "The aircraft was clean and comfortable and everything went official"
Cons: "The film did not work"
Pros: "Stewardess help me with luggage."
Pros: "Extra space seating - it's nice to not feel so crammed in. Crew members were very friendly."
Cons: "Crew items stowed in the overheads in row 1 - had to stuff my backpack in there so tight it took two men to wiggle it out. That was on flight one. The next flight, there was no crew luggage/items in the overhead - everything fit very nicely."
Pros: "Movies for free"
Cons: "The one hour delay"
Cons: "They want to charge for everything. Traveled with my husband but we couldn't sit together without having to pay $200. The seat assignment happened at the gate for us and they didn't accommodate our request to stay together. Seats were small, hard and uncomfortable."
Pros: "Every time the main flight attendant spoke he had the whole plan laughing. Very rare flight but if your lucky it’s a blast"
Cons: "Late - delayed on both ends of the flight"
Pros: "Once again the system for my seat did not work. Fortunately, the middle seat was empty and I wa able to watch that screen."
Cons: "Entertainment System did not work at my seat. WiFi signal was not strong enough for me to watch any videos on my device."
Pros: "Crew was very hospitable"
Cons: "The headphone jack wasn’t working properly, sound was muffled and fuzzy. Couldn’t enjoy any entertainment provided. The flight was full so I couldn’t ask for another seat either."
Cons: "Flight was delayed over 80 minutes - warning of delay occured after I was already at airport, through security."
Pros: "Courteous an professional flight team. Comfortable seats."
Pros: "Very comfortable and the crew was amazing."
Pros: "Legroom was excellent! Crew were nice."
Cons: "Flight was very late, I had to delay my ferry reservation to their last trip. Not sure if anyone is responsible for it, but your email directed us to get to the airport at the same time as originally scheduled. That's not fair. I could have slept a couple more hours (which I'm in dire need of). Flight delay would not have been so bad had not been for that direction."
Pros: "Crew was polite. Nice variety of movies."
Cons: "Apple juice cans are way too small for a good drink. I sat near a very smelly dog that was left unattended to wander down the aisle when its owner left it in his seat."
Pros: "new plane with expanded comfort seating section and in-app purchase of more room were great. I like the self-serve features on the plane for snacks and drinks."
Cons: "The entertainment system was terrible. The touch screen is buggy and not very responsive and Direct TV would hardly work at all. The signal dropped constantly."
Pros: "The boarding announcements at Gate 10 in SF were impossible to hear."
Cons: "The boarding obstructions should be listed on the flight information screen"
Cons: "Schedule delay by more than 2 hours"
Pros: "International terminal for domestic flight.. too hour circlinnjgn sfo to find it.,., then luggage at different carasol thhan announced.. and taxi a mile away of walking ... thank God I am not handicapped"
Pros: "Everything !"
Too crowded. Stale almonds. Boarding very slow. Crew was friendly and helpful. Flight was smooth and uneventful.
For my original flight to be on time.
Smooth flight, love the entertainment options on that flight. Flight attendant Harris my sense of humor. Everything is clean. Keep it up
Poor air circulation, no one truly enforcing mask usage, one bathroom not working and no WiFi in a cross-country trip. First class fare not worth it at all.
Flight was smooth. Captain was polite and reassure our safe flight. Made it home 15 min early too!
Delta is my new favorite airlines. I have no complaints. Even if they don't serve meals the snacks were ok.
Great service during the pandemic.
Our favorite flights. Straight shots, with as much comfort as one would expect.
The flight back from Cabo was excellent however the flight from LAX was terrible. I was happy by accident to get to LAX 4 hours,early. It took almost all 4 hours. I dont think I will fly with Delta out of LAX anytime soon.
Pros: "Crew was nice"
Cons: "Nothing really"
Pros: "Felt safe withe the cleanest of the plane"
Cons: "My sister’s checked in luggage was in poor shape when we got it in Albany. We noticed an outside compartment was unzipped. So we checked to see if anything was missing and a souvenir from Mexico was gone. Then we realized a zipper was missing from the luggage and then decided to check all the other compartments and realized her bag of jewelry was gone. The woman at baggage services in Albany told us Delta is not responsible for lost belongings. Also tried to tell us theft is not an issue because there are cameras everywhere. Well you are telling someone that is missing a bag of jewelry that theft is not a problem. Also, there may be cameras everywhere but I doubt anyone is going to review those cameras to see what happened. I will never fly Delta again."
Pros: "I needed extra space because of my pregnancy, but didn't realize I couldn't upgrade my seat online or at check in. I was advised to tell the Boarding attendants I needed extra space and they promptly changed my seat and let me preboard. I'm so grateful and I had a wonderful flight back home. I was also very sick, so it was a relief knowing I could rest comfortably before arriving home to my children."
Pros: "I like the entertainment on Delta."
Pros: "The crew was amazing"
Cons: "Ran over 2 hours late with no explanation"
Pros: "The entertainment"
Cons: "Space between"
Pros: "Friendly fast service to Albany"
Cons: "The EXTRA upgrade price from coach was a little bit better than economy coach but not much."
Pros: "Lisa @ the Boston Delta check-in counter is AMAZING! She's super helpful and essentially saved our vacation! Her coworkers say she's the best and I couldn't agree more! Delta is very lucky to have someone like Lisa on their team!"
Cons: "Nothing to complain about! If I really head to be picky maybe the in-flight meals were smaller than I expected. But again, nothing that bothered me"
Pros: "Michael was super polite and helpful. i Traveled with my young son and he took such good care of us."
Pros: "The FA’s and pilot"
Cons: "I love the flight becayse it was smooth sailing and delta is always choice."
Pros: "Delta Comfort om commuter jet"
Pros: "After the long overseas flight this was quick. Nice that it included snacks and beverages."
Cons: "Had to sit on the run way a bit as we were coming in at Albany but not for very long."
Pros: "We arrived on time."
Cons: "All 3 monitors in our row were frozen the entire 6 hour flight. The “food” was horrid dueling pastas. Inedible. Seats didn’t recline more than 10 degrees."
Pros: "Like Above"
Cons: "Like above"
Cons: "Flight was delayed with no explanation."
Pros: "Quick service, good information."
Cons: "Not applicable, it was a good flight."
Pros: "Newer plane, even though it was a short flight there was a choice of movies and tv shows. Crew was very nice."
Cons: "Pretzel mix was lacking in quantity and taste."
Cons: "SofinwS turned off for most of trip"
Pros: "Best part of the flight was to experience the joy of talking to loved once from the cloud, thank you delta for providing free wifi in the cloud. You have won my heart!!"
Cons: "To pay for food and a drink!! Please bring them back!!"
Pros: "The crew was amazing. They were attentive and very professional"
Cons: "I upgraded my seat and paid extra for one with more room. And I wasn’t impressed with my upgrade, doesn’t feel like more leg than regular seats. Comfort was below average. The crew"
Cons: "It was it little confusing that I booked with AeroMexico but it was really a Delta flight."
Pros: "great staff . clean. current movies"
Cons: "Sandwich for dinner"
Cons: "If some takes up two seats , then they should buy two seats. Very simple"
Pros: "Boarding was easy, flights on time Wi-Fi available (although I didn't use it)"
Cons: "Seats rather crowded in coach, small plane so it was also a bit noisy"
Pros: "Gate agents were very helpful and kind"
Cons: "The flight was late. Not a lot of communication as to why."
Cons: "Delta doesn't manage their flight schedules and personnel with backup or standby crew in order to assist whenever there are delays across domestic flights. The plane was late to arrive at the gate and we were also told that while the pilot was ready to take off, we couldn't leave because we were waiting for a flight attendant to land from Pittsburgh (we were in La Guardia airport in NYC). delta would rather I convenience the flyer instead of hiring more personnel or figuring out standby or backup plans for delayed flights."
Pros: "The crew is always great. I liked the environment was cooler. It doesn't need to be refrigerator cold but keeping things on the cooler side is helpful."
Cons: "Boarding class and queuing for boarding is always a clusterf***. People will crowd the gate and board with the wrong class and that creates anxiety and leads to edginess. If a system could be worked out and enforced that would help."
Pros: "Great helpful happy staff, made you feel welcome. Good atmosphere and peaceful. Food excellent."
Cons: "On transatlantic flight , seats comfortable but inadequate recline for a night flight and no footrest."
Pros: "The leg room and freedom of not having another seat in front of me throughout this flight was great. It made getting comfortable a lot easier."
Cons: "We couldn't hear the overhead announcements at all. Seated right next to the turbine intake on the wing made the amount of ambient noise especially high, so all the in-flight announcements were pretty much unintelligible."
Pros: "Nice Pajamas. Individual window seat. Decent food."
Cons: "Seat ptich could be/should be - wider. Snacks can be better and have better option.. ( only Apple for a fruit? Gimme a break)"
Everything went well. Good crew
Pros: "The crew was so nice and helpful and the Captain’s in-flight announcements were helpful."
Pros: "On time"
Cons: "More seat room"
Cons: "Did not allow use of exit rows to improve social distancing (those seats “not in my class of service“). Flight was crowded."
Pros: "The crew was polite, including TSA, and I had no problems with anyone on board. There was also little turbulence, which was nice as a first time flyer."
Cons: "The seats were incredibly uncomfortable, even with a pillow. I was in economy, but I was expecting at least a little cushion."
Pros: "Attendants were nice and cordial and made the flight seem like a breeze."
Cons: "Wish the plane was little bigger and not overbooked. It’s not good with people who have claustrophobia and bad anxiety."
Pros: "The crew was nice"
Cons: "Cooler air! Hot as heck"
Pros: "The crew was very polite and helpful as the flight attendant was still new."
Cons: "It was FREEZING on the plane."
Pros: "Flight time, availability on short notice"
Cons: "Delayed, no communication, delayed at boarding, sat at arrival with no gate."
Cons: "Hard to say...it seemed good. I would have liked complementary baggage check"
Pros: "Michael DJ was awesome! Made us laugh during the safety demonstration which was much appreciated on a long travel time home!"
Cons: "The descent down to the airport was rough. I felt it was done too quickly, caused a lot of pressure on my head and was very painful"
Pros: "great trip and crew"
Pros: "We’re able to get a different flight after ours was re-scheduled several times."
Cons: "Re-scheduling was later then earlier then later, hard to plan’ Comfort: airlines should have a bill of rights for passengers."
Pros: "Modern equipment (787)"
Cons: "8 emails from Kayak and 1 from AA warning of flight delay. But gate agents did not know anything about this and boarded us on schedule. So we sat for 90 minutes until the new aircraft was 'repaired'. Failed by a mile to make the connection. And I suppose I should have paid first-class fare, as then I would have made by connection?"
Pros: "Entertainment was awesome! Crew were nice. I liked the plane. Ride was smooth. Food was as can be expected."
Cons: "The multiple delays. I purposely picked the earliest flight that would fit our schedule and even pay slightly more per ticket to do so. I’m traveling with 4 kids ages 8-1 and I know by experience that late nights don’t mix well with kids. We were supposed to arrive at 8:50, instead we arrived just before midnight. Can u say cranky kids? Sigh. We may not travel with kids for awhile to recover."
Pros: "It’s a jet"
Cons: "Boarding terrible at DCA, seats cramped"
Pros: "Roomy leg room"
Cons: "Plane to start,delay loading,dlaying taking off.almost hour late arriving."
Cons: "Seating is a bit cramped."
Cons: "Potable water was down so no coffee, tea, or more important... water to wash hands. Then they didn’t have my second choice of beverages after coffee either."
Pros: "The flight to New York was not full and I was surprised when the representative automatically upgrades me to an even-more seat, which I found great because at 6-feet tall I had a tough time on the way to England being in the right spaces at the rear of the airplane."
Cons: "Why is coffee such an exorbitant request?"
Pros: "The flight was done by American Airlines. The airplane was quite new. Entertainment in all languages and food in the norm"
Pros: "No drama- always great flying from Long Beach"
Cons: "Really wish that there were power adaptors. Landed with a dead battery."
Pros: "Quiet, easy to sleep on"
Cons: "Running late, but only by 30 mins. Better than it could have been!"
Pros: "I was surprised by the amount of room in the economy cabin."
Cons: "Check in very slow! The computers used for passenger self check in didn't work well. It took 6 attempts to read my passport, it never did read my green card, wouldn't accept my frequent flyer number. Other passengers were similarly frustrated. The attendant couldn't have been less helpful. I joined a line to check in with a counter clerk. The counter positions were seriously understaffed. The clerks seemed to be working quite slowly and were quite unconcerned about the growing line. I'm glad I checked in early for my flight!"
Cons: "For a customer-based service, I found it disturbing that one of the flight attendants was abrasive to passengers on this flight."
Cons: "30 minutes late taking off. Therefore arrived late."
Pros: "Everything was on time!"
Pros: "Service and smooth flight."
Cons: "I bought two exit seats and they were not given to me."
Cons: "Baggage was damaged, which required a claim to be submitted. Company policy requires me to take the damaged baggage home, empty it, and return it to the airport. The airport is 1-1/2 hours from my house. They inconvenience me by handling my baggage like an ape and then continue to inconvenience me by requiring me to go way out of my way to get it repaired. American Airlines apparently does not understand what customer service means."
Pros: "Ticket price was competitive."
Cons: "No individual entertainment systems on the seat backs--4.5 hours is a long time to be sitting on a plane with only an overhead screen showing whatever movie the airline chose. Also, charging $125 for a carry-on pet that has to stay under the seat AND having it count towards as one of my two "free" carry-ons is ridiculous. The flight was delayed because one of the crew was late."
Pros: "Quick boarding and taxi. On and off the flight seemlessly."
Cons: "The cabin crew were quite unpleasant. Seats are terribly crowded and uncomfortable"
Pros: "Pilot did a great job coming into SFO airport. Had to abort landing and do it again."
Cons: "Unless we slept through it, no food or snack was served. It was a 6+ hour flight. I was awake for water and soda offerings but not even nuts. To be fair, I may have been asleep but I woke up every time a drink was offered. We came from a connecting international flight with no time to get a meal. We grabbed a bagel as we rushed through the airport. I didn't pick the flight so we couldn't have more time."
Pros: "Actually coming home was great. Thank you"
Cons: "Going to Cancun. From Boise sucked. Are flight from Boise sucked we we're 4 to 5 hours late due to the gas contamination in Boise and we weren't informed until a hour + after from the time our flight was suppose to go out. We weren't very happy. They new the night prior, so we could have came to the airport 3 hours later and been just fine. Which also made us miss the connecting flight"
Pros: "Nice crew,very efficient."
Cons: "I was unable to get this flight and rebooked onto a United flight that was denatured 4 hours."
Pros: "Pleasant staff, clean passenger lounge and plane cabin"
Cons: "Wish standard seating allowed for more width, better way to avoid reclined seat in front"
Pros: "Flight was on time"
Cons: "Wished the airline would have checked my bag rather then leave it at the gateway Time was wasted if you had a connecting flight"
Pros: "Love the movies!!!"
Cons: "Passengers are allowed to take too much on the plane, which makes boarding & getting off take WAY TO LONG. If American would follow Southwest and allow 1 free bag, this problem would end. E"
Pros: "Flight was on time with no problems. Had to check my carry on due to lack of space but my bag arrived quickly at my destination so this was not a big deal."
Cons: "Boarding is always a free for all. Even though passengers are called in groups no one listens and the boarding process never seems very efficient."
Pros: "I fainted on my flight and everyone was really nice and helpful to make sure I was okay."
I think regular soda and water should be covered. Also the leg room isnt good. But it would not matter if the seat was adjustable.
Had to cancel flight as it was delayed by 12 hours
Pros: "Amazing flight crew."
Cons: "NA, all was well."
Pros: "Crew was good but baggage claim took forever. The seating was not well arranged. The seats were very uncomfortable. The weight limit of the bags were unreasonable"
Cons: "Better seats could be better"
Pros: "The crew was amazing, super helpful, very friendly and understanding when it came to social distancing."
Cons: "The seats are not the most comfortable, but the price is right."
Pros: "Punta Gorda was not over-busy. So the hassle level of the pre--flight experience was way down from the norm nowadays. The flight was on time, and only mostly full, not crowded."
Cons: "Not even water free infliight is a tad chintzy. Allegiant is not responsible for this, but the seat belt sign was on most of the time. I counld wish for better weather enroute. On arrival at ALB there was not video display announcing the belt numbers fror different arriving flights. One had to just drift from belt to belt"
Pros: "Quickness, efficiency"
Cons: "Nothing. I received all I expected."
Cons: "Alligient air is an excellent economy airline that flies non-stop to smaller cities."
Pros: "The crew was fantastic!"
Cons: "I wish there was at least a free beverage."
Cons: "Built in headrests on the seats."
Pros: "The plane was clean and crew was very friendly."
Cons: "Delayed departure with no explanation. Other passengers clogged up the overhead bins with small bags, purses and containers of to-go food. Causing me to place my carry on in an overhead bin multiple aisles behind my seat which made for a cluster trying to board and de board."
Pros: "Price of ticket. Crew was efficient."
Cons: "Baggage limitations are not clear: especially when the ticket says no carryon luggage. What they mean is anything that fits under your seat and is under 20 lbs is OK. Seat did not recline. Leg room was poor."
Pros: "Quick direct flight that wasn't packed"
Cons: "The woman that checked my bag kept calling me "sir" and after I corrected her a second time she rolled her eyes and said "oh, I don't even look up" I am not a man. For Pete's sake pay attention."
Pros: "Nothing. It is a cheap airline and it shows. It is the worst airline I have ever flown."
Cons: "The crew was okay but it must be depressing to work for a company where you cannot get a glass of water without paying for it. I had never flown allegiant and was not prepared for paying $50 for my carry on bag."
Pros: "Ticket prices are always the best. Even though The flight was delayed by 30 minutes we were only 15 minutes later into the terminal"
Cons: "The flight was delayed by 30 minutes but we were only 15 minutes later into the terminal"
Pros: "Everything was done right"
Cons: "The landing was rough"
Cons: "I dislike their pricing structure."
Cons: "Being stranded for 6 hours in the airport for no weather reason, with no compensation."
Pros: "Nothing to like!"
Cons: "Allegiant has an obscure boarding policy that shuts down online and in-person check-in 45min before departure. We got to the Allegiant desk 35min before departure to get our boarding passes and no luggage to check, and were told we missed the flight because check-in wasn’t allowed anymore. That policy should be made very visible and clear to anyone buying tickets on Allegiance as no other airline does that to passengers. We lost 4 tickets and had to buy tickets for a flight the following day. Horrible experience!"
Pros: "To be honest nothing"
Cons: "Missed flight any no one was willing to help us pure BS"
Cons: "Late departure without any explanation. TSA really under staffed."
Pros: "Availability at last minute was awesome, and the price was excellent. The direct flight was great too!"
Cons: "No frills... no peanuts!"
Pros: "Cheap fare, nice crew, clean plane"
Cons: "Small seating, small snacks , extra charges for anything"
Pros: "direct flight"
Cons: "EVERYTHING is extra payment, even a small carry-on; water $2!!!; seating is extremely cramped"
Pros: "Airport and onboard crew were nice."
Cons: "It was myself, my wife, and our 18 month old son. The trip was a complete disaster. The first delay was from 12 noon to 7:30 pm because the plane was unavailable. We left the airport and returned at 6 pm for the 7:30 pm departure. The plane was "available." We checked our bags, found our way to the gate, and eventually boarded "ontime." Instead of taking off, however, we sat on board the plane at the gate for 2 hours as work was being done. The work was first called "maintenance," then "a small error code." The captain teased us by saying "folks, just a few more minutes and we should be departing." The crew nourished us with a dixie sized cups of water and Chex mix. Then finally the airline gave up and deplaned everyone. Once deplaned, it was explained to us that they couldn't clear the error code, so they couldn't use that plane. But there was another plane coming from Las Vegas to use so that we could expect a departure around 12 midnight. 12 midnight rolls around. Nothing. 12:30 am. 1 am. Finally, a plane arrives. But then the airline holds us up yet again - turns out we can't depart after all because the arriving airport shuts down at 2 am. Gee, they didn't know that before making us wait another 3 hours??? Now they're offering a refund to anybody who wants one, as well as a hotel for the night and the promise of a flight at 2:30 pm the following day. At this point, many of us are looking up alternative flights to Eugene and even Portland. A $1,000 extra for us. We're not sure whether we can trust Allegiant to have an actual plane ready to go the next day. And we're too tired at that point to even ask why the next flight would be at 2:30 pm rather than first thing in the morning. So finally we line up to get a hotel voucher and find our way to the hotel. It takes over an hour to checkin at the hotel because it's the middle of the night and 150 people just showed up to checkin. We finally get to our room at about 3:30 am. I'm amazed at how well our toddler held up sitting on an airplane for 2 hours, sitting at the airport for about 6 hours, and waiting to fall asleep all night. We eventually made it back to the airport the following afternoon and, praise the lord, made it to our destination. Allegiant - NEVER AGAIN!"
Cons: "It was raining when we landed and we were told the guy didn't want to come out in the rain to open the door so we were stuck on the plane for a while. Being Florida, it rains. If it's your job to pen a plane door, I would think it's reasonable you do it in the rain sometimes. Then up to the passengers on board whether or not they want to get out of the plane when it's raining."
Pros: "The price was unbeatable, especially if you don't pay for a checked bag, carry-on, or a soda on the flight. Very smooth flight as well."
Cons: "The plane interior looks like it was gutted, then fitted with hard, plastic seats. No headrests, no privacy for the flight attendants. Everything costs extra."
Pros: "My wife said that this was the smoothest airplane ride she had ever had."
Cons: "The first lady at the check in desk told us the wrong gate. We wound up taking a tram to another terminal, found out that we were in the wrong place, and then made it back just in time to board with a few minutes to spare. Anyway, the airline itself was o.k. and next time I'll check the arrival/departure board. Since we were traveling with only a carry on, it was a good price after all the "frills" were added (pay for carry on, pay to select seat). we still had a price lower than any other airline. So all in all, once we got on the plane it was a pleasant experience."
Pros: "Great cost. Boarding and crew were seamless and pleasant."
Cons: "As with all airlines, it has all the comfort of a cattle car. No drink service - even water cost you money."
Pros: "The original price points for the direct flights are wonderful. You can actually book the week of a trip and save hundreds because those prices will probably still be the best. That is, until you learn about all of their extra fees."
Cons: "Wow, they sure do add extra fees for everything. Watch out. In the end, I bet it was cheaper to book with a major airline like American. They charge extra for each bag, including your carry- on, when you pick your seat you are charged depending on where it is in the aircraft, if you want a drink or food on the plane you will have to pay, if you do not print your ticket prior to arriving to the aiport they will charge you, etc."
Pros: "I liked that they had a direct flight from Los Angeles to Bellingham."
Cons: "The delays were horrendous and a google search reveals this to be so common it makes me wonder if it's not part of their business model. Like, so bad I ended up booking a return flight on Alaska and just ate the extra $300."
Pros: "Considering the fare was advertised between $350 and $700 with other carriers on Kayak, I took this one for $179, roundtrip, direct from LAX to Grand Junction."
Cons: "When the crew runs to get coffee in the terminal, make sure to do the same. I brought some snacks, but wish I had brought coffee. The man next to me kept creeping into my space which was incredibly annoying, but it was a relatively quick flight. Beats the two day drive from L.A. to Colorado."
Pros: "Nothing. We were scheduled to fly back to Vegas at 7:07 then delayed to 8:30 then 10 pm then 11:25 pm now 1:15 am. This is unbelievable, unacceptable and ridiculous! And I have to work the next day. This is unacceptable! I just received another update that now we're leaving at 1:45 am . Please do not, again do not use Allegheny EVER again!!"
Cons: "So many delays. This airline is unreliable, unprofessional! Ridiculous! Please read my comments above. Do not use Allegiant!"
Pros: "Nothing about this flight experience was good, with the exception of my overpriced hummus and crackers."
Cons: "Boarding was slow and archaic. Once we were all finally seated they came through 3 times with a paper trying to figure out who wasn't on board. As we taxied towards the runway a lady who felt dizzy coming on board threw up. The crew was obviously panicked and unorganized. We taxied back to our gate and waited for LA Fire for. to escort the ill lady off and clean the area. While waiting to taxi out the second time the flight attended, Tyeesha, was very rude to an elderly gent. He was seated in an exit row and she didn't think him capable. The lady on the aisle of my row volunteered to switch and Tyeesha' s response was a sharp, "Do you want to pay the higher price too?" When the lady next to me said she would gladly pay Tyeesha announced loudly that this discussion was between the two of them and everyone else needed to mind their own business. The lady offering to switch was really embarrassed, as was the elderly gent. Someone else was made to switch with him. They looked disgruntled too. In the air all the flight attendants were sharp and very direct. There were no please or thank you's used. Trash was collected silently and mostly with pointing. The armrest to my left had five flavors of chewed gum stuck to the side of it. My lap tray had grey and yellow sticky stuff on it and I chose to hold my food rather than let the two touch. The floors were untidy. The only reason I will ever fly Allegiant again is if I have no other options. It is 60 minutes closer to my house than SLC and I will be making the drive from now on."
Pros: "Seats were clean and nice"
Cons: "One crew member clearly is a disgruntled employee. It also should be against the law not to provide water without payment."
Pros: "The crew and pilot"
Pros: "Everything was super easy with Allegiant. This was our second time flying with this airline, and even though you feel like you get nickeled and dimed to death, the overall price is still much lower than any other airline. The plane was clean and the crew, both ways were awesome and in-tune with their passengers. Don't be fooled by the pricing, this is really an outstanding airline, we will fly again with Allegiant!"
Cons: "everything was poor"
Pros: "The flight was smooth and quick once we were in the air..."
Cons: "We waited for another crew from another plane and had to leave almost an hour later than the scheduled flight."
Pros: "Very affordable."
Cons: "Seats are too close"
Pros: "Everything was fine"
Cons: "Hard landing"
Pros: "I sat in the front row so that I had leg room. It was worth the extra 20 bucks."
Cons: "No champagne."
Pros: "The flight attendants were great. Pilots attention to detail..Great."
Cons: "Charging for every little thing including seat choice, bags, snacks. No complimentary beverages or peanuts. Not even water! In the long run, I didn't save money on this trip."
Cons: "The LA to Eugene leg was delayed in departing, but this was an improvement on the cancelled flight from Eugene to LA. Arrived at the airport 2 hours early per their instructions to find the flight was delayed. Thirty minutes later they cancelled the flight and then provided no information concerning the new flight the following day."
Pros: "Flight was on time with a very pleasant staff"
Cons: "Every flight has been late or delayed by 1- 5 hours, unacceptable"
Pros: "I liked the price. Crew was very efficient getting everyone on board. Flight was on time. Your crew for the most part was very attentive. I fly between Albuquerque and LAX at least 2x a month. This was my first time with your airline. I am definitely going to use you again."
Cons: "A couple times staff was a bit inattentive. The elder lady in my row spilled her drink all over - on the tray and her lap. I had to ask 3x to get a napkin or something to help her clean it up. After the 3rd time she responded she was getting something but it was after she talked to someone and got a bottle of water for herself. It was unfortunate but overall I found your crew very nice and helpful."
Pros: "Base price and airport convenience."
Cons: "Add on pricing for booking the reservation, selecting a seat and any other possible need. "Required" arrival two hours prior to flight, but check in desk not available. Seats were thin and too narrow for most every body type."