Daily cleaning, installation of cabin HEPA filters on flights from California to Chile
|August||Best time to beat the crowds with an average 5% drop in price.|
|December||Most popular time to fly with an average 15% increase in price.|
Average price round-trip
|$1,279||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from California to Chile.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Chile from California is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Chile with an airline and back to California with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Chile from California up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Flight attendants were amazing and so service oriented!"
Pros: "Excellent crew!"
Cons: "It could have been quieter."
Cons: "Seat padding - seat was a bit firm"
Pros: "The crew was great, friendly and helpful. The food was good and the overall service on the plane was great."
Cons: "Our flight was delayed from Los Angeles and we did not make our connecting flight in Tokyo. The next option they had was a full 24 hours later so we ended up taking the train. I tried to make adjustments to one of my flights for the return home and was told that is not an option."
Pros: "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
Cons: "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
Pros: "I liked the midnight flight out of LAX; got to sleep at a normal time and arrived in Japan in the morning ready to go"
Cons: "Not much"
Cons: "After they told about change my flight to Asiana I finally agreed but I had to walk by myself to Asiana, ANA couldnt at least to make the changes to avoid me long time to stand in line by asiana airlines. I would never recomend ANA"
Pros: "Very comfortable flights. Exceptional crew on and off the planes. Great food and drink/snack options. Lots of entertainment options as well."
Cons: "I have no complaints abouts my flights. Travel is tough at times but ANA made it seem easy."
Pros: "Premium economy is the way to go! Comfy seats with plenty of room; preflight lounge access."
Cons: "Unfortunately, premium economy is the only way to go, because economy class seats are very cramped and "locked" in the upright position (for a 10+ hour flight), and it's a bit pricey."
Pros: "Everything about this airline made my flight pleasant. The staff were polite and accommodating"
Pros: "I liked how much leg room we had. I also liked the movie selection and the food."
Cons: "It would have been nice to have water more frequently during the flight."
Pros: "Take off and landing was smooth. Stewardesses were very helpful."
Pros: "Economy premium was very comfortable. Best service I’ve had on an airplane since Pan American days."
Cons: "I didn’t like the boarding process one long line. However, it moved quickly and unlike American airlines there was plenty of overhead space. They let you check 2 bags free. Of course, it is an international flight."
Pros: "Boarding was easy and efficient. Crew was tirelessly courteous and respectful. The entertainment system had a good selection, but I've seen better. The food and drink service was excellent. Seats had charging jackass for phones. I'd fly with them again"
Cons: "Internet was more expensive than it should be"
Pros: "Food is good. Entertainment options are fantastic"
Cons: "Seats are very very narrow"
Pros: "Service, Cleanliness and Overall Quality"
Cons: "Seats could be better"
Pros: "I loved that the interior was completely darkened for about seven of the 12 hours of flight time."
Cons: "I just couldn't get comfortable in economy class. Traveling in business or first class was visibly MUCH more comfortable, so be aware that it may be difficult to get to sleep."
Pros: "Hot food was good. Crew were friendly and helpful. They got me a window flight even though it wasnt on my ticket. Leg room was pretty good. Bathroom had a lot of amenities."
Cons: "The seats didn't recline at all. I slept horribly even though I'm pretty good at sleeping on planes."
Cons: "I was very disappointed with the new release movie selection. For a 12 hour flight, there seemed to be more foreign movie options than American new releases."
Pros: "Very punctual. Service is excellent. I like Tokyo Haneda Airport because it’s smaller and the gates are closer."
Cons: "No complain about the flight and the services."
Pros: "The airline was late in arriving for my translate flight but when I got to the airport in Narita everything was taken care excellent ground service"
Cons: "The flight attendants gave me the most beautiful hospitality hope you keep up the good job this was my third time around using ANA"
Pros: "ANA did a great job of keeping customers informed about every detail regarding the delays we experienced with the flight. ANA did a great job of finding me a new flight when delays caused by the ground crew caused me to miss a connecting flight."
Cons: "Late boarding caused us to miss connecting flights."
Pros: "Great crews and good foot space!"
Cons: "Food was terrible! Getting worse every time !"
Pros: "Attendants were friendly."
Cons: "Flight was late."
Pros: "The attendants are all courteous and respectful."
Pros: "Nice once I got on the plane"
Cons: "Having to wait an extra 7 hrs because of a delay on top of the 3hrs I came early to the airport. Didn't even get an email notifying me that the flight was delayed. Wasted my vacation time by a whole day"
Cons: "airline is unprofessional the whole trip was canceled"
Pros: "Nice space between seats for the economy class."
Cons: "The entertainment center (sound) did not work in my son's seat."
Pros: "Everything was fine"
Cons: "The seats hurt my butt"
Pros: "Very helpful and accommodating flight attendants ... all with a smile!"
Pros: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
Cons: "Flight was delayed by 30+ minutes which made me/many others late for any connecting flights."
Pros: "Good food and cabin service. Accommodating in connecting flight arrangements."
Cons: "Left an hour late because of slow ground service and poor scheduling. Extremely uncomfortable seats."
Pros: "Good communication, food and services"
Cons: "More of an movie selection. Maybe up date movie ever 2-3 weeks as they become available for the company"
Pros: "The plane was new enough and clean, the food was modest but good, snacks were generous and tasty, but what sets ANA apart is the attentiveness, courtesy, and thoughtfulness of the crew. I used to fly Singapore Airlines often and felt this way about them, but in recent years I’ve noticed a fall off in service. ANA has maintained or even raised their standards of service."
Cons: "The food good but not great. But...it’s airplane food."
Pros: "felt Agent's kind care of elder (me) at Airport. Thanks."
Cons: "Full of passengers. Code Share!?"
Pros: "The flight attendants were very helpful."
Cons: "It is a very long flight."
Cons: "The check-in at LAX. They form 2 different lines for Economy. The 1st line was lined with the people arriving first. Then the 2nd line started to fill later. But when the ANA agents came out, they have no clue and serve the line of the people arriving later. Should know what they are doing. Either just 1 line, or if 2 lines, should ask which line come first"
Pros: "People the staff was nice and tried to be helpful"
Cons: "Gates kept changing flight was delayed multiple times the flight had no air so I was sweating the whole time my nose began to bleed. I missed my connecting flight to Okinawa they sent me on a hour long shuttle to another airport to fly out the next day."
Pros: "Customer service and food!"
Pros: "Service was great, food was decent. Bumpy ride though, plane felt "old"."
Cons: "Everything was good. Only thing I could say is the plane felt outdated."
Pros: "Flight crew was friendly, quick to respond to questions, and very helpful. I was able to switch seats even though the flight was full. The food was fine but the menu for the return flight looked better still."
Cons: "The flight was 100% full. I took a redeye flight hoping to sleep a bit on the plane but I ended up not sleeping much. I am happy to take ANA on my return flight, which is not redeye. Also I will be happy to fly ANA again, but I would not take a redeye flight on any airline unless I was in business or first class which I cannot reasonably afford at the moment."
Pros: "The service and the seats"
Pros: "The landing was very smooth. I have motion sickness and usually the landing gets me really sick. However I was okay for this one."
Pros: "everything was so smooth!!"
Cons: "entertainment : wish there were more japanese comedies!!"
Pros: "I liked my aisle seat. The plane was clean. Crew professional. Temperature comfortable. Pillow, blankets, and headphones given."
Cons: "No instructions on how to use the remote for the television."
Pros: "I liked that they feed us good food, and we were feed several times. We were also offered several drinks, and all the flight attendants were extremely nice. We would fly Ana airways all the time if given the chance. Seats were very comfortable and spacious."
Cons: "I liked everything, everything was excellent"
Pros: "decent comfort on board"
Cons: "both flights delayed, some rude crew, and Avianca lost my luggage when I got to Medellin"
Pros: "Flight crew EXCEPCIONAL The lunch was delicious Service perfect"
Cons: "With over an hour in line to enter the International portion of the airport everyone was extremely stressed. Immigration personal were very snappy and rude (Not Avianca, Colombia). We had over an hour wait to get inside then it was a long run to get the the gate on time. The problems that Avianca is having with its flights, on time percentage and upset passengers is very Sad. Normally Avianca is the best airline in the American Zone! They need to fix their internal problems quickly or their bottom line will get punished."
Pros: "Nonstop to destination."
Cons: "Very uncomfortable"
Cons: "A rating of one start is too much for this airline. Avianca caused me to miss my flight in LAX, refused to help me reach my ultimate destination for which I paid them hundreds of dollars to do, nor did they offer to credit my losses for which they were responsible. Customer Service was as useless as the individuals in person that I dealt with. I never made it to my destination because I was forced to return home to San Francisco, unable to see my wife-to-be in Brasil. I will never fly with this airline again."
Pros: "The hole experience was excellent"
Cons: "I had to ask for a pillow 3 times, twice from the same flight attendant who never bothered to comply. The food and entertainment were good though."
Pros: "The best was to have the movie Coco to watch."
Pros: "Newer plane"
Cons: "It took forever to turn off the head light"
Pros: "The flight was on time and comfortable"
Cons: "Waiting for immigration purposes, due to crowed area"
Pros: "Excellet plane"
Cons: "The crew wasn’t welcoming, didn’t solve difficulties and had bad communication with passengers"
Cons: "- Rescheduled flights due to Avianca commercial decisions just 1 week before flight - Boarding was very messy due to their inhability to explain the "group system", they have pax that doesn't speak spanish or english, they should do it in a more easy way - Food portions wasn't enough, a lot of people had to bring their own snacks and the plane had a terrible smell due to that. People will bring bags with full roasted chickens - Entretainment was ok, but their system is just so slow - A lot of loss time because they lost my bags in one of the connections. Hopefully they brough it back 12 hours later"
Pros: "The tv"
Cons: "They changed our flight at the last minute and didn’t ask - just did it. Screwed our schedules up"
Cons: "Seats were very uncomfortable. They cancelled my original flight and gave me 2 stops. When I tried to call customer service, I waited in the phone for 5 hrs and no one ever picked up. I gave up my seat as they asked and they told me I would get an aisle seat, instead I got a middle seat and they said they can’t change it back."
Pros: "Everything went fine until I got to Bogota and had to pick up my suitcases... they were to end in Cali"
Cons: "Having to change my flights from the bigining... the reason why I buy my tickets a months in advance is so I can have what I want and ask for... so changing from a direct flight from LAC to CLO and the. Having to have 3 stops want fun at all!!"
Pros: "Great flight"
Pros: "Good breakfast. Sodas, juices ,wine and spirits later. I would always travel in airlines that can offer at least wine."
Cons: "Flight map screen was not working. Few music options on the screen."
Pros: "The seat (space, comfort, cleanliness) was good"
Cons: "The crew (flight attendants) need to be trained much better if Avianca hopes to be a international airline. The attendants spend too much time sitting in the back of the plane and not enough checking for excess trash, customer comfort and general visibility. During the in-flight meal I found an object that looked like a piece of a plastic tie. I gave it to the flight attendant but she appeared unconcerned and indifferent to the situation, making no apology what so ever."
Pros: "Entertainment screens"
Cons: "The service in general. Rude staff. Food tasted really bad, still get nauseous just thinking about it."
Pros: "There is no airline like Avianca, they are absolutely fantastic! Thanks again!"
Pros: "Its ridiculous that if one changes dates for the flight, it is always more convenient to buy new round-trip instead of what would be just, paying a small difference."
Cons: "That even with a month in advance, a change in ticket is a ticket lost since you force the customer into a new roundtrip. I have already lost 2-3 returns this year for this reason so I feel cheated. It does not seem just."
Pros: "Everything was great.!"
Cons: "Didnt have any problems."
Pros: "Blankets, pillows, personal tv moniter and they fed us!"
Cons: "It was my sister's first flight ever. She was late to the airport (LA traffic) and then treated absolutely horribly by the agents at the desk. She ended up missing the entire trip on account of these heartless agents who refused to honor the "flat tire rule.""
Pros: "Confort ando amability"
Pros: "Crew So kind"
Cons: "Food was not enough"
Pros: "Price was great but that's about it!"
Cons: "Every Avianca flight was delayed besides the national flight. First flight (Los Angeles to Bogotá) was delayed about 1.5 hours."
Cons: "We upgraded to business class and my entertainment system did not work at all. After asking three different flight attendants for assistance they told me just to go to sleep. I did not get dinner or a movie. This was a huge disappointment since I just paid nearly $500 to upgrade."
Pros: "The crew was professional and all the amenities made up for the terrible food."
Cons: "I ordered the steak and it was so dry I could not cut into it. Salad was uninspiring. I upgraded to business class and expected more."
Pros: "Crew, food, airplane, cabin"
Cons: "Chair is not comfortable to sleep"
Cons: "No pude hacer check in porque movieron mi reservación y casi pierdo el vuelo por un problema en la misma línea aérea. No supieron darme una pronta solución."
Cons: "El desayuno estaba un poco frio"
Pros: "great staff and airline"
Cons: "toilet was broken."
Cons: "The check in line at the airport was way too slow. When we got to the clerk she told us that we better run to the boarding area. They full the plane with passengers going to South America and the luggage for people going to san salvador was left at LAX. That was on Monday today is Thursday and the luggage still in LA. I don't think will be using this airline again."
Pros: "Friendly people attended to you at all times when checking in and boarding, and assisted people to getting to the window that were in line to check in. Friendly and attentive crew. The movies were free and high quality options. Loved watching Brooklyn, Carol, Suffregette, and Bajo el Abrazo de la Serpiente., to and from L.A. Food and drinks were served. Direct flight and good price"
Cons: "The food could have been a little better, though I hate to complain since you rarely get food on a flight now. The Chicken pasta was excellent. the accompanying salad and snack were not that great."
Pros: "The price was awesome"
Cons: "Food was mediocre"
Pros: "Avianca is top rate, great food, great people and excelent service. Free in flight movies and whisky, what more could you ask for?"
Pros: "Very professional service, nice people, newer airplane, plenty of entertainment options, got my luggage where it needed to go despite 2 connections."
Cons: "I was put in a seat before the exit row, meaning my chair did not recline for a 5 hour flight. In addition, the seat in front of me was at least 3-5 inches closer than any other seat on the plane. I understand there are these seats on the plane, I just wish I would have known prior or been given the option to change seats."
Pros: "on time and good customer service"
Pros: "On time, good entertainment options. Second round food and beverage option not bad."
Cons: "Baggage check-in at LAX was slow and inefficient. Despite the few passengers, the 2 check-in agents took an exceedingly long time to check in passengers. At one point, there was a 10 minute gap in which no one was being checked in despite the fact that the two clerks had already finished with the previous passengers. They spent the 10 minutes doing paperwork at the counter and not checking in passengers."
Cons: "Purchased a round-trip in and out of El Salvador. On the return to El Salvador, ticket agents made me purchase a one-way return to the United States, claiming that I would not be allowed to enter El Salvador otherwise since I do not have residency there. Despite repeatedly explaining to them that I had done this multiple time before on other airlines, and that immigration in El Salvador does NOT ask for proof of return, they would not let me board unless I purchased a return ticket to the United States. As expected, I was NOT asked for ANY proof of return when entering El Salvador. The Avianca staff was uninformed, wrong, and rude. They showed no interest in listening to us or helping us solve this problem. I will now have to call and cancel this ticket, and fight to get the $25 ticketing fee refunded. Do not expect great service from Avianca."
Pros: "really liked the staff both at the check in counter and plane"
Pros: "All your service rocks"
Pros: "same as above"
Cons: "Several seats and/or tv were not working good or not working at all."
Cons: "Flying from bogota to Santiago on a A319 is a joke, specially when they charge you the same as flying with the 787...LAN is much better"
Pros: "People were really nice"
Cons: "No veggie choices"
Pros: "Me agrado el personal que trabaja ,súper carismáticos en el aeropuerto puerto . Mis saludos y gratitud a ellos"
Cons: "No tenían café .... Que en un avión no tengan café para la personas nerviosas o que no pueden dormir y necesitan del. Además para quedarse tranquilas y poder disfrutar el viaje duerma o no ... Es una pena"
Pros: "Touch screens."
Cons: "The row I was seated was extra small and didn't recline. It was by the emergency exit. The seats are visibly smaller and the ride was so uncomfortable"
Pros: "Amazing crew very good service ."
Cons: "Chose my seat, instead of leaving it to the airline ."
Pros: "seating, food, service"
Cons: "No will fi"
Pros: "Movies, baggage price, snacks, friendly! And check carry on when full fir free"
Pros: "That we finally arrived."
Cons: "That we didn't arrive even remotely close to when we were supposed to."
Pros: "Are usually fly international, and I really enjoy it. Flying domestic inside the US is bad because you never know when you will get flight delays, like we got. It wasn’t the fault of Delta, but it sucked."
Cons: "Small seeds, no food, the flight delay"
Pros: "crew was nice and pilot was informative."
Cons: "1. flight was delayed twice, which meant my arrive was delayed in Cincinnati. 2. boarding was a nightmare. After 2 delays, I was crammed into zone 4. I dont fly as often, the seats space seems to be getting smaller. 5. I sat next an overweight person. I didn't like my personal space violated. 6. The flight offer movies, I slept. Yet kept getting elbowed by this overweight neighbor. 7. I am a single, independent person. I prefer to sit near the front. First on and settled and 1st off and gone!"
Pros: "Everyone was very friendly, especially when checking in"
Cons: "It was a 1.5 hour late leaving San Diego (6am flight), one of three bathrooms out, no coffee or tea (wtf?), we circled Atlanta for an hour, ran out of gas, landed in Pensacola, no information, missed the flight to DC ... And it's not even noon"
Cons: "Flight was late to arrive and late to depart. Not many passengers but no service."
Pros: "Great crew on board!"
Pros: "The crew was gracious and accommodating."
Cons: "The plane showed wear and tear. We paid for delta+ premium economy and an exit row. The seating map online was misleading and we ended up next to the bathroom. The exit row food tray was broken and was hard to even sit a good tray on. The emergency exit door isn’t well insulated and we were absolutely freezing cold the entire flight. The seats were hard and uncomfortable. The food was not good for international travel. Overall I was very disappointed in this flight. I travel the world and on long hauls the planes need to be cleaned well and seats in working order."
Pros: "Courteous staff."
Cons: "Having to check a firearm inside and having it looked at by non-tsa personnel."
Pros: "Nice crew, pretty good timing on flying time."
Cons: "Stayed waiting for airport to clear our gaye for about one hour after we landed."
Pros: "Everything went off without a hitch."
Pros: "Plane was clean, easy boarding, crew was kind and attentive."
Cons: "30 minutes late no explanations...."
Pros: "on time"
Pros: "Great service, free movies, nice crew."
Cons: "sitting next to a large dog and the wifi not working given i prepaid for it and actually selected the flight because it had wifi i fell hours behind on my work"
Pros: "Fabulous fight. Attentive staff and I love the free entertainment tv’s."
Cons: "No entertainment"
Cons: "Trying too hard to fit as many as possible"
Cons: "Couldn’t pick my seat"
Pros: "I loved the way that the flight attendants were able to sit my boyfriend and I together on our flights even though our seats weren't planned to be near each other. The available entertainment games, movies and tv shows were awesome to have!"
Pros: "Good entertainment options, on-time departure and arrival."
Cons: "Had to stow backpack under seat due to full flight. How is this still the norm? Wi-fi not working."
Cons: "They charged $300 for 3 bags"
Pros: "On time. Good customer service. Easy route, no hassles."
Pros: "On time boarding in Seattle."
Cons: "Delayed in Los Angeles for about an hour. Checked on flight tracker and this flight is consistently delayed 20-40 minutes. Why hasn't Delta done anything to improve this?"
Pros: "More entertainment options were added. Thank you"
Cons: "It didn't fly fast enough. Jk. Not much to say"
Pros: "Flight attrndants on delta are mostly ok-- but there are several with bad attitudes who cannot communicate They will just point at things and mumble incoherently with incomplete sentences They will not turn there hips when walking down the aisle to avoid hitting people & they"
Cons: "Flight attendants are miserable"
Pros: "What is the issue?"
Cons: "They delayed the takeoff because of catering, really over a half hour because you wanted to sell more sandwiches. So you make us late and the poor people who had connecting flight, it just does not make sense."
Pros: "That my flight was on time"
Cons: "Pretty much everything else about it"
Pros: "Nothing I can think of right away"
Cons: "Late arrival and late departure. Poor service in having my luggage be connected to my flight. Was under the impression that they would do that after I had called the day prior and once I got to airport they didn't do so"
Cons: "The flight was over 20 minutes early"
Pros: "Staff were all polite"
Cons: "The least amount of legroom I've ever had. The most cramped I've ever been and I'm 5'2 and fly a lot. Also for a 5 hour flight, I should not have been as uncomfortable as I was. There's less cushion than before."
Pros: "Boarding was easy"
Cons: "Arrived 15 mins late and then taxied for another 5-10 mins."
Cons: "Undersized overhead bins so ALL carry-on rollerbags had to be checked."
Pros: "Boarding was quick and easy. Woot! For food on the SAN to JFK flight!"
Cons: "I hate that I booked and checked in early, but still had my seat assignment changed twice before boarding, and when I got to my seat, it was in front of the exit row, and my seat wouldn't recline. It was terribly uncomfortable"
Pros: "Service. Sweet attendant."
Pros: "Everything was excellent."
Cons: "Cant get used to cookies and drink service on long haul flight. Do not care for salable food choices so packed a sandwich."
Cons: "Extreme delays"
Cons: "no legroom in a first class and expensive seat"
Pros: "Very easy flight & process"
Pros: "Excellent crew"
Cons: "Leg room"
Pros: "Liked the entertainment option. I was able to watch most of a movie on the first flight, then pick up the end on the second. B737-900 ER is a nice plane"
Cons: "Boarding sequence seems inefficient"
Cons: "The plane temperature was too hot from boarding to landing"
Pros: "The crew, and boarding quickly"
Cons: "The flight was packed. It was hot as we boarded. The seat was tight and uncomfortable"
Pros: "Nice staff"
Cons: "No leg room, tight squeeze, charge for checked bags, no room for carryon luggage, bin compartments are too small"
Cons: "The food, specially the snack part"
Cons: "Paying $700. Than paying another $750"
Pros: "Not much"
Cons: "Very long que at LAX. We were in a que for more than two hours and we thought we are going to miss our flight. Staff was't particularly helpful. Finally we have to run, really run to board, there was a long que for security check and finally we were so breathless when we boreded . A harrowing experience"
Cons: "Very Good."
Pros: "All were good. The food, the price the flight and landing. As every where, one crew member was nasty on the flight. Side that, the counter crew did not issued me a Ticket until booked a bus out of argentina before 90 days from landing there. The funny thing is, that immigration on argentinian land told me, "you have 180 days to leave the country". So copa air do your checks before. Over all they were nice. Thank you."
Pros: "The process of checking in and waiting to board on the plane was perfect time! The flight was long but the attention to detail and customer service was phenomenal."
Cons: "There is no WiFi"
Pros: "Straight forward, no BS. Love it"
Cons: "The sound on the entertainment system didn't work. Two of the flight attendants were rude. I thing they absolutely hate their job. Expressions of annoyance on their face, impatience, no thank yous no good will... The first "meal" was a choice of salty or sweet cookies, and a think. The breakfast was at least in the mediocre category..."
Pros: "I enjoyed the ease of business class from LAX to PTY"
Cons: "Food and snack options were somewhat limited. Although there were quite a few titles for the entertainment, I had a hard time watching them due to technical issues with the touch scree."
Pros: "Good service and friendly crew"
Cons: "The 5 hours layover in Panama was way too long"
Pros: "THE SERVICE WAS EXCELLENT AND THE CREW WAS HELPFUL, POLITE AND FRIENDLY."
Cons: "THE SEATS WERE COMFORTABLE BUT DID NOT FULLY EXTEND. IT WAS NOT EASY TO SET THEM IN THE DESIRED POSITION BECAUSE OF THE BOTTONS THAT DID NOT ALWAYS RESPOND THE REQUEST."
Pros: "Meals and drinks included. Includes two free checked bags. Prompt and on time."
Cons: "Did not have forms in English."
Cons: "The lady next to me was sick and NO papers bags !!! I asked for a Blanket they didnt have it. I GUESS SOMEONE TOOK YOUR BLNAKET “answer of the copa employee”."
Cons: "Very delayed Remote boarding door Delayed 1,5 hours"
Pros: "Everything! Omg and the food was so great! Awesome airline!"
Pros: "When they booked me on another airline after making me wait 36 hours and finally admitting it was their mistake they inadvertently cancelled my reservation."
Cons: "They intolerant, unprofessional, they overbook flights and blame the passenger, they don't help you when this happens, they cancelled my booking and tried to blame me, they act as if they have a right to treat a customer like garbage. Don't EVER book a flight with this company. If you do you are taking a huge risk."
Pros: "Everyone was extremely kind and helpful!"
Pros: "Everything was perfect"
Cons: "Seats too uncomfortable"
Pros: "I was so grateful for the upgrade! I injured my back two days before I was scheduled to fly out and having roomier seats that reclined and lots of water to drink really helped. I am SO grateful."
Pros: "Was good, comgrats to copa Airlanes for the good service"
Cons: "It he flight was very long."
Pros: "The food and free movies."
Cons: "The delay caused me to miss my second flight. The delay in departing caused a problem when I missed the connection"
Cons: "We got to the airport 2 hours early and they had us line up in a Very slow moving line. When we finally reached the front an hour had gone by and the customer service rep then said we must have an exit flight from Guyana to get our boarding pass. This is the first we'd heard of this although we had researched visa requirements, etc for Guyana. We stepped out of line and quickly booked a flight on our phone, but when we tried to jump back in again the attendant made us wait in line again (a shorter one, but not smart considering the time crunch at that point. Finally we got to the front again and the attendant was very slow about entering our information. Then suddenly she calmly noted, "oh, it's too late to check you in, you can't make this flight." ... We were upset to say the least and after pestering her further about a reimbursement she said we would have to wait until she dealt with all the other customers (a long line of an hour or more) and that she couldn't put us on the next few flights because they were full. Finally she let us borrow her phone so that WE could call customer service and try to deal with it. They of course gave us the run around and we still don't have a reimbursement and will likely never book with Copa airlines again. Hopefully after a few more phone calls we can eventually get reimbursed. :("
Pros: "fFlight attendants provided excellent service, in fact even the check-in crew was great; friendly, great. Too bad their entertainment system sucks, if the display could be turned off then it would be ok. Caution: flight to Montevideo was delayed 5 hrs because fog shut down Carrasco airport and we had to divert."
Cons: "Copa has by far the worst entertainment system: sound was poor, couldn't make out the movies; then, 2 terrible things: screens easily lock-up and frrezee, there is no reset button and when it locks up you can't even turn off the screen! Useless, tried this on 2 copa flights, 4 seats, same results, will never fly copa. Layover in Panama too short."
Pros: "the food"
Cons: "very unhelpful staff have to be there 3 to 4 hours to get on a flight the lack of staff at the airport kiosks not understanding with medical emergencies"
Pros: "Excellent in flight service . Ability to check bags for free. No additional costs. Great meals and movies"
Pros: "plane wasn't too full"
Cons: "Did not have vegetarian food on either flight. Flight attendants blamed us."
Cons: "Drink service only came twice in 6 hours! Food was overcooked and bland. Attendants were unhelpful. Terrible airline."
Cons: "Drink service only came twice in 6 hours! Entertainment was broken. Food was overcooked and bland. Attendants were unhelpful. Terrible airline."
Cons: "I didn't like the food... it was either chicken with pasta or meat with rice.. I know there are vegetarian options, but then you never get to eat pasta..."
Cons: "Almohadas, blanquets aire acondicionado cuando recien subes al avion"
Pros: "We did not expect there to be screens on the seats and food served based on the price."
Cons: "The seat space is small but overall it is what it is, not first class."
Pros: "I dint get my onepass cd"
Pros: "Everything was great,"
Pros: "United Airlines"
Pros: "Screens (movies, games, etc) and usb charging, plus food. We were delayed an hour and a half, and they gave us an extra sandwich, but it was ham so I didn't take one."
Cons: "We were delayed an hour and a half, which was my entire layover time. Many of the people on our flight had connections, but they handled our arrival poorly, so we (all?) missed our connections. First, Prior to landing, I asked a flight attendant if they would make an announcement asking people without connections to wait for those with connections to deplane first, and he said they would, but they didn't. Second, I arrived at my connecting gate 10 min after scheduled departure, and they had left. If they had waited for a tiny bit, the other people on my flight making that connection would have made it. Instead, I lost an entire DAY of my short trip when my next two flights were rebooked. They did an okay job of rebooking people who had missed flights, if you are patient enough for it. We all got put up in a nice hotel (Hard Rock Hotel), with transportation and food (16$ at the hotel and a voucher at the airport the next morning for me). But it would have been so much easier if they had just held the flights a little bit. Also, a quick kayak search for flights showed there was an earlier flight (so I wouldn't have had to miss a day of my trip), so I don't know why told me the next flight available was 24 hours after my original one.. Many times I felt that they were telling me false information either because they were ignorant or trying to get me to go away. (One person at the desk at the gate tried to tell me that because my flight was only 6.5 hours, and my itinerary showed me arriving 8 and a half hours after departure, I had a longer layover than I thought. Of course, nothing was wrong, there was just a time zone change. Took a while to get him to understand that though...) Also, their default meal was chicken (on a later flight, the ONLY option was beef). This flight had a second option of cheese sandwich. As a vegetarian, this was frustrating. I can't believe that in this day and age, vegetarian options don't automatically come onto the flight. They kept telling me that I could have requested one online before my flight, but since I had patched-together flights, 2 with Copa and 1 with Tame, they didn't let me check in online, let alone request meal options. I felt pretty shut out of the online system. I called before my flight to confirm I had the right departure times (I did) and next time, I'll try asking for vegetarian on the phone (although I would prefer vegan, but I doubt they are even capable of that)."
Pros: "The plane, the screens on the head rests the service"
Cons: "Nothing we didn't like"
Pros: "Crew was great. Everything went smoothly even I arrived late."
Pros: "Everything great with Copa, lots of good experiences compared to other airlines, staff always cordial and nice"
Pros: "Staff were friendly and accommodating"
Cons: "I requested a vegetarian meal on copa's website and even though it was in my email confirmation it didn't process for the flight"
Pros: "Copa at least help me to solve the touble they caused. Im sastified"
Cons: "The counter only has two people working."
Pros: "Crew was fantastic"
Cons: "online check in wouldn't work, but that was 4 hours befor flight. computer check in kiosks at LAX would make for a more complet experience"
Pros: "Entertainment was great, impressed by movies and TV. Wish there were more movies. We were served breakfast which was okay and filling and I would give it 3 stars. Happy to see vegetarian options but the meat should have been packaged outside of the egg tortilla. seats had good leg room. Flight came in 10 minutes early which was a pleasant surprise."
Cons: "Boarded the flight late and took a long time. Wish there was more food and beverage service during the flight besides just breakfast."
Cons: "I used kayak to book with airfare.com. I tried 5 times to cancel my flight. Finally they told me I could cancel it and gave me a cancellation quote. When it came time to confirm my cancellation after I had made other arrangements, the agent told me "you havent received the letter you need to confirm your cancellation because you havent confirmed the cancellation....but dont worry we already cancelled your flight....but you might want to call the airline to make sure its cancelled". Then he told me that if I wanted to work out the refund/penalty, I would have to speak with the exact same agent who gave me the original quote. I wasnt able to get into contact with that agent. I just got an e-mail saying "I hope you enjoyed your trip" from copa airlines which proves my flight was never cancelled like the agent from airfare.com told me. I travel frequently using all sorts of services. Ive never had such terrible customer service like I experienced with airfare.com."
Pros: "all service"
Pros: "organized boarding"
Cons: "the online checkin was difficult. the staff at the counter was really slow."
Pros: "Aircraft was so nice"
Cons: "My STAR ALLIANCE gold status was not useful at all."
Pros: "New plane, nice crew, good entertainment, good food."
Cons: "The flight was delayed by 4 1/2 hours and it was handled horribly. First, I had to wait at check-in for 1 hour despite having checked in online. Next, we were told hourly-wise to check-in at the gate to find out when our flight would leave. This was a hassle and caused me a lot of stress since I had to make new plans with a new itinerary for my arrival in Chile where I was supposed to meet my elderly parents. The staff kept telling me they didn't know when we'd leave asking me to check back four times before they were able to give me a definite time. Aweful experience that caused me a lot of stress and inconvenience."
Pros: "Crew members were friendly and helpful"
Cons: "Boarding, comfort of seats"
Cons: "Full hour to drop our bags at ticketing. Otherwise great."
Cons: "More room legs needed."
Pros: "Good movie selections, nice crew"
Cons: "They need to be able to let customers know meal ingredients during pre-orders to assist with food allergy. I have a tomato allergy, so giving me an option of "Vegan" or "veggie" with no other detail is unhelpful."
Cons: "Meal for kids first"
Pros: "food and flight attendants"
Cons: "not enough room for legs in latam and japan airlines...I know is just economy class but still for such a long flight it should be a bit more comfortable"
Cons: "My baggage was lost"
Pros: "About as comfortable as it could be given a 10 hour flight and a pretty full plane."
Cons: "Boarding at LAX was unpleasant. Waited in a crowded shuttle bus for at least 20 minutes then long drive to a remote boarding gate."
Pros: "Cabin crew were excellent Business class seating quite roomy"
Cons: "Food was ok but not to the standards of Qantas / Emirates or Etihad The cabin seating etc, looked a little tired & dated & the seats mechanical operation was clunky. Toiletries bag provided was quite limited, but was fit for purpose."
Pros: "The comfort of the new Sears at economy-a class"
Cons: "Extremely uncomfortable flight, extremely tight seats, kids running around during most of the flight. Terrible experience seating next to bathrooms, flight attendant keep trowing some sort of air freshener to mask the bathroom disgusting smell, and it didn’t not work well. Ended up breathing the most disgusting smell for hours, arrived to destination with an upside down stomach and nausea."
Pros: "Priority boarding."
Cons: "No airline lounge."
Pros: "I LOVE that LATAM does not book its flights solid: I love that they leave some empty seats and breathing room-- it makes all the difference in the world. I love that the bathrooms have full length mirrors, hand towelettes, and are well maintained. Most of all, I love how compassionate,patient, and accomodating the flight attendants are."
Cons: "I would have liked for there to be more vegetarian choices-- healthier foods, more veggies, more fruits, rice, less meat. It would be nice to have real milk or cream instead of powder for the coffee; and honey instead of sugar."
Pros: "Comfortable flight, great flight attendants, quick boarding procedure"
Pros: "Overall I love the professionalism and customer service of LATAM. The interior lighting of the aircraft makes a big difference. The staff is always super polite and friendly. It's my favorite airline."
Cons: "On a 10 hour flight (LAX to Santiago Chile) they should offer more snacks and drinks for people to help themselves to in economy class. Other airlines have water and juice available I felt like I was bothering a crew member every time asked for a glass of water, when I could have just helped myself. Also, maybe have a few light snacks available. After a very light lunch, 8 and a half hours is a very long wait till breakfast!"
Cons: "They lost my bag, which I didn't get back until my return trip home. I planned a week long hiking expedition and LATAM lost my hiking pack. I had to then rent all my gear. I was very very disappointed in their ability to keep track of my checked bag. When I arrived at my destination they had no idea where my bag was. It took days for anyone to contact me about if my pack was found or not. I will be avoiding this airline from now on if possible."
Pros: "The onboard crew was great."
Cons: "Computers offline in La Paz resulted in absurdly long wait to check in. In Santiago waited a ridiculous amount of time for buses to take passengers to the terminal."
Pros: "Helpful, friendly service from LATAM employees. On-time flights."
Pros: "The plane was super clean comfortable and with good entertainment, food was good and the crew was great."
Cons: "The flight was delayed because the plane wasn't there at time, those things happen and it's fine but they never told us what was happening. we had to wait in line for another hour, without any announcement."
Pros: "It was a new plane and the service was also good"
Cons: "Leg room nonexistent."
Pros: "New plane. good entertainment system"
Cons: "Staff not responding to requests no water available in common areas food listed in the menu not available for all passengers."
Pros: "Attention to passenger"
Cons: "Boarding was crowded and slow"
Pros: "crew and cleanliness"
Cons: "tight uncomfortable seats, LAN entertainment app didn't work"
Pros: "Everything worked!"
Cons: "The 13 hour flight back nothing worked so I played solitaire for about 10 of that. No inflight entertainment."
Cons: "24 hour delay, second flight returning delayed AGAIN, lost all my luggage and was never returned."
Pros: "The stewardesses were WONDERFUL...so helpful and concerned."
Cons: "Flight delayed 7 hours departing JFK"
Pros: "On time, easy process, made announcements in English , good entertainment"
Cons: "Seats are very close together, minimal leg room, not great snacks"
Pros: "The LAN airline staff is the friendliest staff. They were all smiles and went out of their way to make me feel comfortable. Compared to an American Airlines flight I took on the way back, which was not pleasant at all. The staff really made the flight."
Pros: "The plane was very uncomfortable and there was a 4 hour delay for no obvious reason making the total trip over 20 hours of traveling. Will us Aerolines next time."
Cons: "The seats were very uncomfortable"
Pros: "The entertainment was good for such a flight. Boarding was fast."
Cons: "Food was very basic; neds to be improved cosnideing it is international."
Pros: "Travelling with a toddler is not easy, but LAN made us feel welcome and relaxed. Love their in-flight entertainment and aircraft overall. Cabin crew is very professional and look the part."
Pros: "Very impressed with layout of business class seats. Plenty of room, all seats are 2 by 2s."
Cons: "Food was mediocre"
Cons: "No food"
Pros: "The flight and in-flight service were excellent. The LAN support before and after our flight to Argentina has been very good. We are returning early because of a family emergency. LAN processed our change quickly after the initial request was registered. Overall LAN is a great airline."
Cons: "We were supposed to hear back within six hours after we were assigned a request number for our change of flight. We never received a call or an email and had to follow up ourselves after waiting most of the day for a call. Once we got through the change was processed quickly."
Pros: "We flew directly from DFW to SFO."
Cons: "They didn't send us a flight status update about the change in our connecting flights. We only found out about it when we checked-in."
Cons: "Airlines does not communicate well internally or with passengers. Was at the airport for 6 hours waiting."
Pros: "There was enough room and the food was excellent on the way to our destination. Love that we could pick what we wanted to watch on the international flight. Free snacks and drinks on the national flights."
Cons: "The food was greasy and tasteless on the way back though and all the small national flights had LAN entertainment which was much to be desired. The domestic flights also had less sitting room."
Pros: "Someone in the arrival flight left a vomit on my two seats 7D and 7F. The vomit was cover by the blanket, the airplane took off with out me and my wife having The setas belts on. I told The flight attendant what was hapening.,,, she told the capital before took of but they they told me sorry and we flew 5 hour to Miami with the vomit, the smell, with out security and more!!"
Cons: "Someone in the arrival flight left a vomit on my two seats 7D and 7F. The vomit was cover by the blanket, the airplane took off with out me and my wife having The setas belts on. I told The flight attendant what was hapening.,,, she told the capital before took of but they they told me sorry and we flew 5 hour to Miami with the vomit, the smell, with out security and more!!"
Pros: "All fine"
Pros: "good service,polite staff, fight on time, no issues"
Pros: "The plane was new."
Cons: "The line to drop off our luggage was ridiculous Even though we had pre checked in. There was separate line just to drop off the bags. When we arrived at our final destination, our bags weren't there."
Cons: "seats were small and uncomfortable, no leg room."
Cons: "The seat doesnt move, there is no option food Im celiac"
Cons: "I was on a different airline for this flight."
Pros: "They are very punctual and the service is pretty good. The food was tasty and good quantity. The Boeing 787 is nice and the changes in the lights colors and intensity is a nice feature."
Cons: "The space between seats is not great, but better than other companies and aircrafts."
Airlines flying from California to Chile have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from California to Chile
Masks required on board, masks provided on flights from California to Chile
Social distancing seating
Middle seats unavailable to book on flights from California to Chile
Testing for antibodies, testing for symptoms for flights from California to Chile
Waiving of change fees. Search flexible flights from California to Chile