Daily cleaning, installation of cabin HEPA filters
|January||Best time to beat the crowds with an average 5% drop in price.|
|December||Most popular time to fly with an average 13% increase in price.|
Average price round-trip
|$247||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Alaska Airlines has waived its change and cancellation fees on flights from California to Fort Myers. Confirm policy on booking site.
Alaska Airlines does not allow booking a middle seat on flights from California to Fort Myers.
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Scores according to KAYAK customer reviews
Pros: "We were delayed an missed our connection in London. American Airlines employees met us when we deplaned and gave us our new tickets to our next connection to FRA. This has never happened. This was excellent"
Cons: "The delay bur I guess it could not be helped. The flight was safe and we got to London with less than 3 hours delay"
Pros: "I was really impressed by the dinner and breakfast choices. I liked that the plane had several bathrooms, and great-looking staff. It’s sad to fly somewhere and see staff not care about their appearance. They were also very attentive and personable."
Cons: "I’m a tall person so sitting through a 9-hour flight was hard for me. I tried to go to sleep but leg room was an issue. I sat in the middle row in the back center section of the plane."
Pros: "On time Great service Good food"
Pros: "TV screen is pretty big and nice with lots of moview choices"
Cons: "1.Should provide some tooth brushes and toothpaste and others like sleeper for long flight especial long evening flight. 2.Provide real premium class with better food and seat3. Airplane looks old 4. Landing is very bad"
Pros: "While it wasn't Singapore Air ultra quality, the staff did a nice job for an USA-based airline. I appreciated the option of watching first run movies. There was one I wanted to see but would never have made the time to see it in the theater. Done."
Cons: "Sadly, I am a big guy (2XL to 3XL). Halfway through the flight, my left thigh was throbbing from the pressure. I cannot afford first class travel so this will presumably be an issue until I drop the weight."
Pros: "It didn't take long for anything."
Pros: "Comfortable seats, attentive staff"
Cons: "More non dairy food obtions"
Cons: "I could not check in and pay for my second bag at the kiosk. I had to wait in the very long ticketing line to get help. Also, it was not clear that the international flight flew from the AA terminal and not from the International terminal where Iberia flies from...I had to walk to the AA terminal with all my bags which was stressful since I was dropped off at the international terminal which made sense as it was an international flight and the ticket did not say it was flying from the AA terminal only that it was operated by AA.."
Pros: "We were seated in economy but we had a pretty good flight. The only rough part was the fact that it was 10 hours of sitting, and that was due to the destination not AA's service. As someone who is used to United and Delta for flying, I felt that the service offered kinda rocked."
Pros: "Everyone was friendly"
Cons: "Very tight fit."
Pros: "Staff was really friendly Boarding was easy Flight was on time"
Cons: "Not much space within the seats Food was mediocre Entertainment was okay"
Pros: "I gate checked in the stroller at LAX. When it was pretty much dumped in front of me at LHR with an unspecified apology, the sun hood was bent so it doesn't fold right anymore, there's scuff marks on the side, there's a part missing from the left wheel and it drags to one side now. Not happy. If I'd been told, we'll take this off you and damage it, I might have checked it normally. Our car seat was fine."
Cons: "Damaging our stroller. Food wasn't good either. A yogurt with various toppings apparently is a "Continental breakfast"."
Pros: "The crew was wonderful! Especially Glenda."
Cons: "The flight was delayed six hours."
Pros: "The A321-S was a pretty good aircraft. Nicely updated interior. Staff were young & professional. Everyone was happy, efficient and professional. It was nice to see the Captain smile and say goodbye to ALL the passengers. Well done AA!"
Pros: "Our flight was delayed by almost three hours due to weather in Chicago, the crew was very helpful and the pilot kept us informed about the updates that he was receiving."
Pros: "The flight attendants were great."
Cons: "The flight was over an hour delayed. that meant I arrived home at 1am. That is a very rough morning."
Pros: "Everything was timely, courteous & pleasant. The aircraft was very clean."
Cons: "No room, limited entertainment, mediocre food. Was a very uncomfortable, long flight! Luggage late coming off plane, missed connecting flight and was not very helpful in getting rebooked."
Pros: "Great entertainment system at each seat"
Cons: "Food was nasty and they didn't have a non dairy option"
Pros: "Service was good. Entertainment system was excellent. Flight took almost an extra 45 minutes to arrive and was quite bumpy at the end. Not sure if it could have been avoided."
Pros: "Customer services was good."
Cons: "Seat was too small,food was disappointed."
Pros: "Movie options"
Cons: "2 hour delay was inconvenient. Like why?"
Pros: "Great choices of entertainment that made the flight very enjoyable"
Pros: "Left on time from LAX"
Cons: "We booked for British Airways since we have good experience with them before but this is "operated by American Airlines" - not sure why they just don't say American Airlines when booking. It's deceiving!!!"
Cons: "The chicken dinner was not good. Also the sound on seat computer was not working and on a 11 hour flight it is terrible."
Pros: "The crew relax and smile"
Cons: "very small seats"
Pros: "The handed out the customs forms just before landing because they were too busy chatting. I had to fill up the form during landing and got dizzy. During the fligh I asked for water and the stewardess forgot about it."
Pros: "I liked boarding on time food ok crew freindly"
Cons: "My seat was so bad I could not recline it and it was tilted to one side"
Cons: "That fact that on both ways they changed our flights which either we got to the destination late or we had to run across the airport so we don't miss our flights"
Pros: "American airline flight to Paris was great"
Pros: "The crew was nice and we had no issues during the flight. Seating issue (below) was fixed by agent (although we only were allowed to interact with a human because the self check-in didn't work."
Cons: "During online check-in we were seated separately, but given the option to remedy this for a mere $200. I remember a time not long ago when sitting together was a given, now, like all things, it is a privilege for those with means."
Pros: "they would not let me up grade and there was plenty of room to upgrade"
Cons: "I am handicap and was not given a upgrade"
Pros: "The entertainment was free on our flight and that was very nice. Watch a lot of movies iv been wanting to watch. Pilots flew the plane very well."
Cons: "I bought Japan Air but it was American air.. I'm not buy tickets any more!!"
Pros: "WHAT FOOD.,,,,,,.AA DOSE NOT FEE US OR HAVE ANY ENTERTAINMENT,"
Cons: "NOTHING AA IS JUST AS BAD AS FIJI AIRWAYS"
Pros: "It was a very peaceful flight. The crew was extremely professional, and courteous, one of the members went out of her way, and frankly it was the kindest flight attendant has been to me in a while."
Cons: "The typical complaint you would hear regarding airplane food. Though, it does not warrant a true complaint of the flight."
Cons: "Taking away headphones 40 mins prior to landing is ridiculous. AA needs to abandon Bose or figure out a better way."
Pros: "The flight was on time, even arrived early. Nice crew and plenty of food/snacks. It was good to have a selection of movies and TV shows to watch, too."
Cons: "The lack of space on such a long flight was painful, and there wasn't much opportunity to stretch my legs. I was also seated across from a woman who didn't realize how stupid it was to bring a toddler on a 12 hour flight, and he screamed pretty much the entire time. I couldn't sleep at all and not even headphones drowned it out. That part wasn't really the airline's fault though, and I could see that the flight attendants were asking her several times to get her son to quiet down. I just wish there were regulations on these sorts of situations. Everyone around you suffers when you bring a small child on a very long flight because they will inevitably be bored, cranky and uncomfortable, and because we are confined to our seats, we are forced to suffer through it all. I wish that children under a certain age would not be allowed to board flights over a certain length of time except for special circumstances."
Pros: "The "very" new 777-200 was very comfortable, well-laid out. I usually skip or leave half of the in-flight food served, but this rates as one of the best meals, I've had in an airplane outside of business class. The in-flight entertainment/information service was decent, but perhaps because the plane was still in new condition."
Cons: "On this entire business trip, I booked with other companies, but ended up 5 flights operated by American Airlines. One cancellation, 4 delayed, 3 late arrivals. The last one was the most annoying. I will be avoiding AA in the future. The domestic crews are generally brusque and miserable. The international flight crews were more accommodating and pleasant, but most of them also seemed annoyed at passenger presence. Also, having to pay for a preferred seat on a half-empty airplane is simply unfair. By 24hrs before the flight, AA must have known there were plenty of empty seats."
Cons: "I didn't know it was American Airlines. I would have bought a different ticket had I known it wasn't JAL."
Pros: "No much"
Cons: "What poor services all round. The check in staff where on the phone or talk to themselves. No one even spoke to me at checkin. Then the boarding staff were so rude, they act like they own the plane and they are god. They would not answer anyone questions and just pointed at the screen. The airplane staff hello at least. But the food very so bad, even easyjet has better food. Also their understanding for the english was so poor but the air stewardess told me " we speak American" !!!!"
Pros: "New aircraft."
Cons: "The flight from LAX to HKG was diverted to Haneda, Tokyo. The septic tank was not properly emptied in LAX. Flight in Hong Kong was delayed by about 2 hours due to this diversion. I agree with the call from the Captain. It's a pity that the poor quality of service team in LAX (probably 1-2 individuals) caused tremendous inconvenience to passengers and crew."
Pros: "Everyghing was smooth and on time"
Cons: "Nothing at all"
Cons: "I booked the flight specifically because it was advertised and booked on British Airways, which is considered a nice international airline to fly. The flight was swaped to American Airlines, and I was put on an international flight that was archaic, I would have been better off flying a prop plane from the 1970's."
Pros: "Once in flight, it was a standard smooth ride to Tokyo."
Cons: "Late announcement of flight delay. Cost me 4 extra hours at LAX, doing nothing. Then, flight delayed again for 30 minutes prior to boarding...and yet AGAIN while on the plane...because of a water shortage. What had the crew been doing in between flights?? Lastly, these delays caused the plane to arrive in Tokyo at 12:30AM (originally it was 10:30PM). All transportations options were closed. I had to take a $90 USD taxi fare into the city. JAL or AA should have given travel vouchers to everyone who needed them. BAD SERVICE, BAD COMMUNICATIONS, BAD RATING."
Cons: "all flights delayed"
Pros: "Fast trip to london. Even it was late by more than hours plot made up some lost time. Entertainment was very good both in quality and varieties."
Cons: "Throughout the trip it was very bumbby. The food was not nearly as good as other cross Atlantic airlines."
Pros: "I liked that I landed in time to get to my next flight."
Cons: "I didn't like that I had a child kicking my seat back the whole flight and that the in flight movie that I purchased skipped more than it played."
Pros: "I loved the flight, the service, and the whole experience."
Cons: "Nothing to dislike. That's the best part."
Pros: "The seat next to me was empty which made the whole long flight more bearable."
Cons: "Typical United service, without any bells or whistles."
Pros: "ANA: Flight attendents very nice"
Cons: "ANA: Seat was uncomfortable for a seven hour flight....Could not totally recline ANA: Food was very basic--not a business class meal"
Pros: "the price of the flight"
Cons: "have to pay for movies, uncomfortable seats for a 5 hour flight."
Pros: "The direct TV was free on this leg of my trip"
Pros: "I wouldnt know"
Cons: "I didnt like that I was charged almost a full month after the booking and wasnt reimbursed for ANAs fuckup"
Pros: "Extra legroom"
Cons: "No free entertainment options"
Pros: "The check in staff which was the same boarding staff was below average there was 3 agents who very poor, poor in attitude, poor in problem solving, wished at that moment I had booked on another airline."
Pros: "free in flight entertainment- great flight attendants"
Cons: "seats seem really small and tight"
Cons: "I thought it was ANA but it was United."
Pros: "I got upgraded from Economy to Economy Plus without being charged a dime more. And the difference between the two classes is very noticeable! The Economy Plus seats may have an extra 3" per side and it's awesome! Plus, United partnered up with ANA for my first leg to Manila and that plane was spectacular, as was the top-notch crew!"
Pros: "I got to my final destination safely"
Cons: "LA terminal had limited food, seating, water, or entertainment options. Flight delayed. No apologies for or explanation of delay. Jam packed. Pay for entertainment. In flight beverage service was s cup of water."
Cons: "The gate was so far away. And the AC wasn't working in their terminal"
Cons: "Food was not good"
Pros: "Fact easy boarding Helpful crew Really good food"
Cons: "No negatives"
Pros: "On time."
Cons: "Uncomfortable seats"
Pros: "I liked the ticket counter person who helped straighten things out. When I arrived"
Cons: "When I arrived st 3:30am I found out that the first leg my flight had changed. The ticket person convinced the person she spoke with on the phone to confirm the change and not make me call the 3rd artsy booker. Unfortunately, I lost the seats that I had paid extra money to book. Everyone wants to blame everyone else!"
Pros: "-Blue lighting and head space makes the plane feel more open. -Staff was patient considering the unfair backlash they were getting for the recent abuse of a United passenger. -Seats were well cushioned. -I arrived home to my family alive, unhurt, and safe."
Cons: "-2 hour delay (especially after I arrived 2 hours early) is unacceptable. -Overhead bins too low over our seats. We can't stand up straight at our seats making it very difficulty to get in and out of our seats. -Couldn't access entertainment on my Mac laptop. -Bathroom closets are too small. Floors in the bathroom were consistently wet because the sink is too small for people to wash their hands. -Two bathrooms for the majority of the passengers on the plane is just not enough and you know it. It's pretty uncivilized. It creates a line at the back of the plane covering at least 5 rows. Then, your aisles are too narrow. So we have to rub our bodies up against each other to let people squeeze through. -I think you guys could do better than one tiny bag of pretzel mix for a 5 hour flight. -Let's get upper management flying in economy across the country and see what they would change."
Pros: "Staff was nice. We had a very informative pilot. Liked that we had the option of watching TV for free."
Cons: "my screen and some others were not working. Snacks were not good."
Cons: "Roundtrip flight to Seattle with a layover, first flight went without incident, so far so good. On the flight back (during a layover) literaly 5 minutes till boarding the plane, the pilot is ready to go, the people are standing in line, United decides it wont make enough $ on the flight and gives it to an Ontario flight. We are canceled and now have to wait 4 additional hours in the airport. Was told it was air traffic control that messed up, not United, which was not even possible and an obvious untruth. Was offered a complimentary bottle of water for the trouble. Classic united."
Pros: "There was a nice selection of entertainment"
Cons: "The plane was not comfortable at all for an International flight. United should invest in bigger planes for flights over 6 hours. I could hardly sleep since the seats were so uncomfortable. Further, I was unable to get up and move around as much as I had on other international flights. There was no room on this plane to walk around and stretch. The food was mediocre. Quantas, Air China and Japan Airlines have much better meals."
Cons: "I coudnt make an on line checked in, and i called i asked for aisle seats the gurl said yes and its checked in but when i recieved the boarding pass it was middle seat and the worst seat ever at the emergency seat, it was really small the food was terrible service was so bad ! No more united airlines for long flights."
Pros: "easy flight"
Cons: "I had a terrible backache by the time we arrived in NJ. You need more leg room."
Pros: "Free bag check-in when booking with your United card."
Cons: "It took us 1 hr and 45 mins to get water. Everyone was parched and upset that we weren't getting any water. The air hostess was alone serving drinks, and the guy next to me pushed his call button , another air hostess came and he said " WHY AREN"T YOU HELPING HER? WE ARE ALL SO THIRSTY AND SHE IS GOING SO SLOW. YOU CAN ATLEAST HELP HER". Then the hostess went to help the one serving drinks alone. We finally got our water. It was upsetting for everyone."
Cons: "Easy for check-in and on time"
Pros: "No assigned seat. Almost did not get on flight. No explanation offered."
Cons: "Super cramped. Few in flight services"
Pros: "The flight was on time."
Cons: "The wifi for the entertainment worked perfectly, a power jack is needed to charge the device."
Pros: "Great movie selection and quantities of meals/snacks."
Pros: "Before boarding the attention was very good"
Cons: "After boarding the seats were broken, there was no entertainment and the food was next to nothing"
Pros: "Vegetarian meal good taste."
Cons: "Hour delay by "catering", missed connect at LHR. (United's booking too tight also). TV screen needed "reboot", flight announcements piercingly loud. Requested gluten free meal not provided."
Pros: "The plane was super crammed and I could barely even enjoy the ride or move freely."
Cons: "I didn't like the size of the plane and the size of the Seats"
Pros: "Entertainment, problem connecting to wifi."
Cons: "Delayed Three hours because Plane wouldn't start."
Pros: "The crew was great"
Cons: "There was no food"
Pros: "Was happy to have the extra leg room, the food and entertainment were decent,"
Cons: "I didn't like the fact that I had to pay extra for an exit row or for an isle seat. Seat arm rest couldn't be raised."
Cons: "Hour delay that made me miss my connecting flight. Customer service agent, Theresa, at the United gate was more interested in checking her cell phone text messages & handing out $10 food vouchers than the long of people who have conflicts with connecting flights or missing events in the destination they were flying to. Every minute lost could prevent customers from obtaining another immediate or comparable flight to their destination. Customer service agent sent those who were going to have problems with their connecting flights to the United Airlines service desk, of which, there were no customer service agents at any of the four available stations. I waited 10 minutes for an agent & no one arrived. When I went back to the original line I was standing in, I was forced to go to the back of the line rather than the place I was originally standing. Therefore I waited in line an additional 20-30 minutes. Once I was served they did not have any more seats available on direct flights to Melbourne. They wanted me to fly to NY, then Sydney & then Melbourne. Additionally the customer service agent did not seem confident this flight was not going to have any hiccups. Worst of all, I had been planning this trip for months & it was ruined by United Airlines."
Cons: "Waiting in line for over 3hours to change our flight they have 2 employees for the hall plain it make us very tired. Next time they should be more prepared"
Cons: "Everything. Delays were inexcusable, staff ridiculously unfriendly and just bad attitudes all round. Very unpleasant experience, won't be using this airline ever again."
Cons: "Did not have enough good snacks"
Cons: "The seats on the flight from LAX to ORD are built for people who are under 6' tall. You need to disclose the fact that your seats cannot accomodate a person who is 6'2" and 200 lbs. or you will need to accept medical responsibility for the damage done to a persons musculoskeketal system."
Cons: "My tv wasn't working which made it boring for a 6 hour flight and flight delayed"
Pros: "Luftansa ... never saw them. I ended up on a Unoted Airlines flight. My deat changes from window to middle seat in the middle of the plane. Will not fly United again. Personnel were noce ... but I resent the switch up in carriets."
Cons: "The departure monitor first said "on time," then "awaiting aircraft," with ever-later estimates for departure. There was little confidence that there would even be a plane."
Pros: "On schedule"
Cons: "No entertainment uncomfortable seats."
Cons: "A male flight attendant was so rude demanding and yelling at me to take my carry on down because according to him it didn't fit, he didn't even try, I asked him politely if I can give it a try and he responded "you can do whatever you want" with such an attitude!!, of course it did fit perfectly. so racist! Also 5hours flight from LA to Newark and not a single snack not even considered that this was a very early flight in the morning."
Pros: "The flight was ok but they got my luggage almost destroyed and I couldn't complain once I got it, because no one was working in the courier."
Cons: "The flight was ok but they got my luggage almost destroyed and I couldn't complain once I got it, because no one was working in the courier."
Cons: "4 hour delay because of scheduling"
Cons: "Cost too much for carry-on. Seats don't recline."
Pros: "The crew was friendly."
Cons: "No in flight snacks, entertainment, and seats were not very comfortable."
Cons: "Flight was cancelled. Next flight two days later."
Cons: "It never got off the ground! Frontier didn't try to reach out about the cancellation before hand. TERRIBLE customer service! So disappointed!!"
Pros: "Friendly on time service"
Cons: "Baggage fees"
Cons: "Delayed on the way there and delayed on the way home. Hen we sat on the runway for another 45 minutes waiting for a gate to open. Never again will I travel with Frontier!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Pros: "The crew was pleasant."
Cons: "Everything is am upcharge! Food, bags, seats... they even charge for all beverages and ask for a tip on top of it. The seats don't recline and tgere is no entertainment. I will not fly Frontier Airlines ever again. What a disappointment."
Pros: "Evertytging ran very smoothly. Got loaded early and got to Denver early which is always nice when traveling with a 3 year old."
Cons: "Turbulence coming into Denver was a bit bumpy. Made my niece nervous but I understand is common in denver."
Cons: "I didn't like that they charged $40 to check a bag"
Pros: "FRONTIER EMPLOYEES maintained a friendly attitude despite the chaos."
Cons: "Baggage check-in had one very long line. I waited 40 minutes to simply check my bags. My two small bags were expensive to check (compared with other airlines). After all expenses there were no savings over other airlines (other airlines with better service and better jets). Frontier has NO TSA PRE CHECK PROGRAM!!! Initial flight it was a big nuisance, return flight it was even worse. The security line was at least a 2 hour wait. The Frontier flight in the gate next to us left without 25+ passengers because they were still in line at security. The flight: this was the roughest most frightening flight I've encountered. I found myself having to calm down the passenger next to me. We arrived 40 min late. Return trip: my luggage didn't appear and I had to file paperwork at the ticket desk on another floor. The 2 pieces of luggage were found and delivered to me 3 days after. Case closed. I don't mind the no-frills interior & seats that don't recline. I can bring my own snacks and beverages. But this airline disregards the value of my time."
Pros: "Crew was excellent"
Cons: "Ridiculous up charges to be sure my 7 year old and I could sit together!!! And charging to bring any luggage, carry on or not, is absurd."
Pros: "Price, speed."
Cons: "Did not know that.....FIRST CARRY ON COSTS $30 EACH WAY!!!"
Cons: "I don't like surprises. $40 for a checked bag is excessive. $45 for a carry on is insulting....it says you really don't like your customers. And charging for coffee or water? Really? That's a common courtesy in our society....offering coffee and water is an act of hospitality. I felt like I was flying Spirit Air. NOT GOOD."
Pros: "Great price and good flight"
Cons: "EVERTYHING is an added on cost, no frills, cramped,"
Pros: "We left on time and got in early."
Cons: "The seats are crazy narrow, you have to pay a lot extra to have any legroom at all, basically 18th century slave ship seating. Virtually all baggage is an up charge, even carry on, and they wouldn't even give you a bottle of water, that was like $2 or so. At the end of the day, a $105 ticket winds up costing $335"
Cons: "Everything was awful from a 5 hour delay to the time I called 20 minutes before coming to airport and being told it was on time. The minute I walked in the door of airport was told flight delayed at least 4 hours. Then calling customer service asking for money back and they said they ad to charge me $99 to cancel. I will NEVER fly this airline!!!!"
Pros: "Pleasantly surprised. Trip was marred by alcohol service to people who were obviously already under the influence and disruptive to those of us around them."
Pros: "I got more than I bargained for. On a short flight (2hrs), I don't need frills. Everything worked, crew was professional. Price was excellent. Paying for extras doesn't bother me, but I understand it's a concept that many people need time to get used to. I'd way rather pay for my carry-on or even water than to have to subsidize the cost of yours."
Pros: "The plane was clean, the flight crew was very polite and helpful... flight was on time leaving and early on arrival."
Cons: "Extra fees for everything. Additional fee to book your seat. Additional fee for luggage... even carry on."
Pros: "I was very pleased from check in to arrival. Seats are comfortable and appreciated being offered water. Very efficient crew and seemed dedicated to their job. Had no surprises since all the info was in the paperwork. Will fly Frontier next time also."
Pros: "The crew was amazing! They even let my 7yo daughter take a photo in the cockpit with the pilot. Thumbs up Frontier."
Pros: "Was on time both ways."
Cons: "Seats were random, I didn't get to sit where I wanted. Loud plane ride on way home, loud humming noise that was out of the ordinary. No food served and no entertainment, but I knew that buying this ticket."
Pros: "Everything went smoothly. Leg room better than many others."
Cons: "Seats are stiff. I was sitting in 4c."
Pros: "That it wasn't overbooked or crowded. It was on time, actually a little early. Direct flight."
Cons: "To find out I had to pay for a seat selection and a carry on bag! Silly me I thought the price of a ticket included a seat. Overall round trip an extra $92.00!!! For real? Give me a break. Seats are uncomfortable, they didn't recline. I have flown Frontier before and it was not like this at all. Don't even get a complimentary beverage."
Pros: "Did not feel like cattle"
Cons: "Didn't know you had to pay extra for a seat assignment and $30 to check a bag. Added a lot more expense to the flight. I hate to be nickeled and dimed. Just put everything into the cost of the flight!!!"
Pros: "The plane was clean and on time"
Cons: "This was without a doubt the most uncomfortable plane anyone in our family has ever been on. Not to mention that the size of the trays was completely useless, in addition to chair is not reclining at all. And no legroom whatsoever. We felt nickeled and dime did every turn paying the highest fees for baggage of any airline we've ever traveled, on top of only being able to bring one carry-on, and having to pay for any kind of beverage or snack on the plane. The staff was neither friendly or rude, I would say ambivalent. I don't normally leave negative reviews – but I will avoid frontier in the future. ( I apologize for the typos – I have dictated this on my phone, and the system is not allowing me to correct them. )"
Pros: "Made it to my destination alive!"
Cons: "Extra cost after ticket purchase for seats both ways. Extra cost for any bags including carry-on. Extra cost for any food or drink item during flight-don't even get a cheap bag of peanuts for free!"
Cons: "Delayed departure from 7AM to announced "possible" 12:30PM. Delay reportedly caused by "flight crew having timed-out" leaving our plane without a crew in Las Vegas. This very long delay made my trip unfeasible, forcing me to cancel my trip entirely, and my wife, having to shorten her stay in Florida by three days."
Pros: "Charge for food, overhead, and seat reservationa?!?!?!?! May as well be the same price as the rest and get the options! The planes were old and dirty as well! Had the crew walking the plane to offer the Frontier line of credit? WHAT POOR TASTE!!!!!Te policy for what is considered a carry-on bag is even MORE rediculous!"
Pros: "The only thing we liked about the flight was that we arrived safely."
Cons: "Stiff, noncushioned seats with no leg room whatsoever, which did not recline at all -- on a red-eye nonetheless. This was not disclosed at time of booking. Stewardess' yelled when people got out to go to the bathroom. Nickled and dimed for everything and nothing was included -- no video of any sort to watch, no magazine to read, no Wi-Fi to purchase. The cheaper price to fly frontier was not worth it."
Pros: "Boarding was quick"
Cons: "Messed up name on ticket had to call to have changed (would have been charged online to do so) Only saw flight attendant once This airline really nickel&dimes you. Tickets cheap but you pay for absolutely anything you may need. If you travel with absolutely nothing than this airline may be good for you. This is my second time with frontier had poor to okay experiences both times, will avoid this airline in the future."
Cons: "Our flight was delayed a hour originally, then once to the hour, delayed aborted 3 hours and so on until it was eventual delayed 7 hours. When a southwest flight going to the airport as us schedule for a original take off about 10 mins apart left four hours before our flight.. Does not make since to me. I was unpleased with one of the flight attendants and her slight bit of attitude it seemed.. There was a open row and my friend and I traveling together just asked to sit there together since no one was in the isle at all.. After sitting in a small airport waiting for a flight for 7 hours I would have expected more welcoming service.. I will most likely not chose to fly with your company again..thank you Ashley Hietbrink firstname.lastname@example.org"
Pros: "The attendants handled the weather delay well, with patience, understanding and helpfulness."
Cons: "Weather delay for 7 hours. Had to pay $13 for my coach seat and $40 for my carry-on. Had to pay for all snacks except water. Very, very poor rating on all of the above. Frontier will now become my last choice."
Pros: "For the price of our tickets it was fine."
Cons: "I didn't like that we had to pay for soda..."
Cons: "Very low quality of employee performance and professionalism."
Pros: "Left on time and arrived on time."
Cons: "45 dollars for each carry on . Not pleased to pay 90 extra dollars. Never flying Frontier again"
Cons: "Hour late, seats very uncomfortable, small"
Pros: "Inexpensive flight. Friendly but no nonsense crew."
Cons: "Why do they seat front rows first? You would think that would block people from getting in."
Pros: "What more could you ask for we were on time. The pilot saved 20 minutes in the air. Staff was polite and attentive. The plane was just renovated."
Pros: "Courtesy from staff"
Cons: "I paid extra money for first row, and my seat was kicked the whole flight from a whining child!"
Pros: "It was on time."
Cons: "Put you in a seat that does not recline while 4 seats in the exit aisle go empty, even the window seat that opens the door. When asked to move stated, " you have to pay extra for those seats". Good old Frontier."
Cons: "On a redeye where seats did not recline at ALL. No check on how we were doing or offer of water...just a constant reminder that all beverages & snacks were for purchase. REDICULOUS that you are charged for carry on bags. Most likely won't fly with them again."
Pros: "Crew was pleasant"
Cons: "Seats were so hard and uncomfortable"
Cons: "Seats didn't recline"
Pros: "On time. Friendly crew."
Cons: "Paying for bags and seat assignments. No IFE or wi-fi"
Cons: "Having to pay for carrying. Defeats the lower pricing on flights."
Pros: "i got where i was going"
Cons: "no leg room - packed in like hogs going to slaughter, too much up-seling"
Pros: "Waste our whole day not worth it Lots of late and not a qualified staff."
Pros: "The seats on spirit are AWFUL. Get an exit row if you can"
Cons: "Seats are awful. No entertainment. You have to pay for everything including water."
Pros: "The supervisor who was a real human being"
Cons: "My flight was pushed back multiple times. Finally they said we would board in 20 minutes. I went to grab a bottle of water. In the mean time the gate changed (I was never notified) and they boarded in less than ten minutes. Furthermore when I went to the gate agent to ask what happened I had never before been greeted from someone so rude and lacking empathy. I can't believe this person was in customer service. She was short, had one word responses for me, and offered no solutions to the predicament they had put me in by delaying my flight and then expedite boarding. When I finally spoke to her manager, he was helpful and a normal human. The gate agent should work in a stock room where she doesn't have to deal with humans."
Cons: "Spririt airlines is ALWAYS delaying flights... I know this cause I have flown this airlines for about 4 flights now. I just wish it would be on time for a change :("
Cons: "Being charged almost $50 to carry a bag on. Bogus"
Pros: "The sky was blue."
Cons: "I honestly did. It like a this g, I would never fly Spirit again. No leg room for a personal. 6'3""
Cons: "I wasn't flying to hawaii"
Pros: "Spirits online website is totally transparent about their extra fees and ways to save on baggage. I wish that info would've been available on kayak but I did find it easily on the spirits website"
Cons: "I wanted to start off by apologizing for my behavior. I definitely became really frustrated with the situation and definitely took it out on the agent. He was totally just doing his job and I way overreacted Essentially, all I think could be used to improve with this flight was a little more information about boarding as well as emails to web check in. I forgot to do so for this flight and an invitation to online checkin as well as more information about the boarding process (i.e.: the gates in this airport are further from the terminals than typical airports) would be gratefullly allreciately."
Pros: "This was my first time flying with Spirit, but it was a thoroughly enjoyable experience. Tge flight attendants were so friendly and professional."
Pros: "The plane was very new. Crew was great."
Cons: "Nothing to drink on the plane. 4 hours with no water."
Cons: "Carry on bag costs 57 dollars!"
Pros: "It was cheap"
Pros: "It got me there and the price was good."
Cons: "You get what you pay for. These were the most uncomfortabe seats I've ever flown on. Basically a piece of plastic with a vinyl cover and essentially no padding. The flight was half empty so after the fasten seatbelt sign went off I moved forward to the comfortable seats (there were 10 of them and only 3 were occupied). The stewardess told me I had to go back and sit on the ballpark seats. My back is killing me as a result. Also, at check in there was a long line. I asked an attendant if I could use the boarding pass machine, which for some reason are located in the front of the baggage check line. He told me I had to wait in line even if I wasn't checking a bag. After a half an hour I was concerned I might miss my flight so I asked a different attendant if I could jut go up and use the boarding pass machine since I wasn't checking bags and he told me no problem. This was at the BWI airport. I'm not sure if Spirit boarding pass machines at other airports are so oddly located, since most other airlines have machines located in a place one can can get to without having to wait in the baggage check line even when you're ot checking bags. The stewardess was on the grumpy side - waiting to depart I had closed my eyes and she told me I had to stay awake for her flight safety talk, which would have been fine, but she didn't give the talk for a nother 20 minutes."
Cons: "Didn't fly and did not refund. I called them on Monday to cancel and they said no refund."
Cons: "They have hidden fees that Kayak is not telling you when you buy their tickets. They chrged me $57 just for small carryon bag and then you have to pay for the seat separately to board the plane. What is your ticket for? Reason to get to airpirt and ready yourself to pay what ever they ask. One has to pay additional fees to get boarding pass....."
Pros: "quick boarding on and off the flight; seats semi-comfortable"
Cons: "anything that is not a single personal item (carry on and luggage) costs $60 each"
Pros: "Flight crew was nice from LAX to MSY"
Cons: "small seats, hidden baggage fees through priceline"
Cons: "No free carry in"
Pros: "Customer service"
Cons: "Luggage price. I paid$100 for one little suitcase"
Pros: "Workers were friendly"
Cons: "You have to pay for carry on"
Pros: "Landed early and gate open. Great trip all over he way even though in a middle seat"
Pros: "The crew from the moment I got to the gate constantly yelled at passengers. When on the flight it didn't get any better. They were horrible to everyone. The crew in front of the plane talked so loudlyamoung themselves that you couldn't hear yourself think. I will never fly spirit again."
Cons: "No refund for canceling my flight."
Cons: "$50 per bag Tired dirty seats Attendants playing cards at front of plane"
Cons: "Was unable to change to comfort seat 14 hours before the flight"
Cons: "I understand that spirit is a cheap airlines particularly serving those without luggage; however, when having luggage I spent $200 for a flight to pdx to lax - not a good deal. $200 for that flight should come with some kind of incredible perks which is not the case with spirit where you don't even get proper flight updates on the screen or tray tables. Also, it is clear that your airlines prey on those who follow directions as I saw handfuls of people walking through the gate with their luggage and not being charged, my boyfriend/travel companion for example paid nothing for his luggage, disregarded all memos via loud speaker and walked on with his unpaid for luggage. The experience with spirit was undesirable in every way and I will never chose this airline over another (luggage in hard or not) after the poor experience and being completely ripped off. I plan to share this message with social media and yelp sites as well."
Pros: "On time"
Pros: "Delayed, extra hidden costs, Crue was telling profanities because one passenger vomited."
Pros: "I was easily able to upgrade my seat prior to flight."
Cons: "They charge for a carry on bag, charge more for checked luggage than any other airlines, charge you if your bag is over 40 lbs (not 50 lbs like all other airlines), they don't provide any complimentary snacks/drinks on plane. Flight attendants all had a flat affect and looked liked they hated their job on both my flights. On departure flight it took over 30 mins to get luggage to the carousel. Will never fly spirit again."
Pros: "Friendly staff."
Cons: "Food options were terrible. The only hot food was a horrible, extremely processed, "Instant Noodle Soup""
Cons: "Everything was awful from the way they handled bags, to the communication about delays, to the delays themselves, to the failure to take care of passengers given the long delays. Before signing up for a Spirit flight, make sure you add the cost of checking carry-on bag, getting a seat assignment, getting any water during flight, boarding (yes they up charge for boarding). Then, make sure you factor in the small size of the airline which makes it far, far more vulnerable to weather delays - fewer planes, fewer pilots, fewer re-routes available. Also, add at least an hour to the end of each flight to get your bags if you do check them. So, you don't save money or time, and you're very vulnerable to weather and mechanical. With their organization this bad, I can only imagine how weak their mechanical is."
Pros: "not the seats."
Cons: "The seats. I haven't ridden Spirit in a couple years, but since the last time, they have been replaced with the airline equivalent of 1980s lawn chair, but even less comfortable."
Pros: "it has the cheapest price for the thanksgiving weekend flight and the crew were so accommodating and funny."
Cons: "Had an emergency, missed my flight, had to buy another ticket to Detroit instead of Cleveland"
Cons: "I don't like feeling nickel and dimed."
Pros: "Flights on time or early. Well organized boarding. Clean & new planes, & seemed roomier than the "big guy" airlines."
Cons: "Seats don't recline. Everything costs from water to seats to carry-on bags to checked bags. By time you pay to get a seat and to either check or carry on a bag both ways, add $70 per person to fare. Helps if you bring your own snacks."
Cons: "Seats are Horrible You don't even give out water and peanuts Staff is OK Pricing is the weirdest thing I have ever dealt with before. You are not cheaper you are just GOOD HUSTLERS!! Your Trays aren't big enough to hod a DAMN THING!!! I am waiting for Ashton Crutcher to pop out ANY MINUTE NOW and say Here are your Peanuts!!!"
Pros: "the spirit airlines was such and treated the customer like sh####t, also when chek in luggage, they cost more than what they said on online, and cary on they cost $45 , I recommend every body do not fly the spirit arilines"
Pros: "Easy pre-board for persons with disabilities, comfortable modern Airbus 319, low base fare."
Cons: "Ridiculous carry-on bag arrangement, I won't fly them again until this is changed."
Pros: "We thought we were getting tickets at a reasonable price."
Cons: "The price would have been reasonable if we didn't have to pay extra for EVERYTHING."
Pros: "I am puzzled about how can I get the receipt of the tickets. would you please tell me by email? My email is email@example.com. Thank you very much!"
Pros: "Smooth flight.great workers there."
Cons: "you have to pay for water.spirit should offer water as a free beverage and consider adding wifi to their planes."
Cons: "Being charged for water"
Pros: "The aircrew was friendly"
Cons: "expensive snacks"
Pros: "I like that we got home safely."
Cons: "The seats seem to be more comfortable than the ride to LAX."
Pros: "Fast boarding..fast takeoff..fast landing...nice comfortable fly"
Pros: "Smooth Quick Direct"
Cons: "small plastic seats no vegetarian options to purchase food"
Pros: "Plane was clean. The charge for using the overhead bins makes boarding and off-boarding quick."
Cons: "The flight was delayed for 90 minutes without explanation."
Pros: "I liked the spaciousness of the seats, and in general the cabin felt a little less cramped than some planes. Great ticket price. I liked the crew a lot, friendly, quiet."
Cons: "Boarding was confusing, there were too many people whose zone wasn't called waiting around the entry way. This crowd appeared to be the line but in fact wasn't. No Spirit employee was around to help avoid it. This wasn't a real big deal but some airlines avoid it with a simple announcement, asking those who haven't been called to remain seated. I would suggest Spirit does something similar. I don't like all the extra charges, for example for a second carry-on, but I get it, it's your way of offering cheap flights. I gave the food and entertainment only 3 stars just because of the charge, I didn't actually purchase anything."
Pros: "I found that my flight was very economical , on time at a convenient time , & that's all that I am interested in . Thankyou very much."
Airlines flying from California to Fort Myers have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights