Daily cleaning, installation of cabin HEPA filters on flights from California to Mexico City
Aeromexico, American Airlines and Qatar Airways have all waived their change and cancellation fees on flights from California to Mexico City. Confirm policies on booking site.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from California to Mexico City.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Mexico City from California is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Mexico City with an airline and back to California with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Mexico City from California up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Check-in was fast"
Cons: "Everything. Never in my life I experienced this. It was beyond inefficiency, it was literally CRUELTY"
Pros: "Check in was very smooth. Flight crew was very attentive"
Cons: "Presentation of food was not great."
Pros: "Good leg room and comfortable seats, good food"
Pros: "Ay the counter they were nice"
Cons: "Food was the worst and service from flight crew was Poor"
Pros: "Great plane, entertainment and nice plane crew."
Cons: "The staff at the gate was not so nice when boarding."
Pros: "Honestly the was the worst flight experience"
Cons: "Both flights where delayed. Nothing given back or offered to us for this. I had to cancel clients and loosing money"
Pros: "I was flying with kids and they called us to board first"
Pros: "The service"
Cons: "The infraestructure, entretainiment and a good food"
Pros: "Overall it was a great experience, the crew was friendly and polite, the seats were comfortable, a lot of choices for online entertainment."
Cons: "There was a little disorder in the forming of the boarding line, and the breakfast food, egg specifically had an awful taste."
Pros: "El servicio en general ha mejorado mucho Felicidades !"
Cons: "El precio"
Pros: "On time, nice crew and service"
Cons: "Having us start boarding just to have us wait like 20 minutes standing in the tunnel.. if the plane is not ready then don't call us until its ready for us to get in the plane"
Pros: "The crew was nice and the boarding was relatively quick"
Cons: "Old airplanes, no entertainment, broken seats, overall very bad airplanes and not a good service offered. The airline should get newer planes."
Pros: "Crew is excelente and very friendly"
Pros: "The flight itself was fine and I like that there are food options throughout as a part of our ticket."
Cons: "They lost my luggage and it was impossible to reach anyone who knew anything or to be compensated for my inconvenience and items."
Pros: "Airline, crew and nice landing (the pilot)"
Cons: "Boarding is crazy. People don’t respet the group order"
Pros: "Nonstop to destination."
Cons: "Very uncomfortable"
Cons: "Avianca did not want to respect my ticket and put on standby my seating"
Pros: "Having the option to watch TV and being fed a meal was nice. The aircraft was more comfortable than the one we had just flown on, so that was a plus as well."
Cons: "Like any flight, it is almost impossible to sleep, which we were hoping to be able to do since we flew overnight."
Pros: "the staff in the airport (Lima) was very unprofessional. I written some note in the complaint book. I have a very but moment with the manager or supervisor when i ask abut my baggage, but the staff during the fly was excellent."
Pros: "Free movies was nice"
Cons: "Being told I had to move from my assigned seat, in to a row that does not recline. Worst 5 hrs in a long time"
Pros: "excellent crew service"
Cons: "couldn't hear anything even though I was given two sets of earphones and it was a long flight"
Pros: "Not much"
Cons: "More than half an hour delayed and when I arrived to Mex my baggage was still in Bog. We had a scare during landing also but i dobt think is the airline fault."
Pros: "It was late leaving Bogota because there had been a problem with some luggage. When we arrived at Mexico city we had to wait a long time because there was no parking dpace"
Pros: "My flight had an unnecessary stop at Bogota, when the lady on the counter asked me where I was heading to and found out it was a place so close she asked me if I wouldn't mind going on a direct flight of 2 hours instead of waiting for a 19 hour flight. I love Avianca and I've never preferred another airline. Their customers attention is great."
Cons: "The only problem I had is that they were out of one of the meals when they got to my seat."
Cons: "2times was cancelled and I have to Stay 2 nights in Bogota"
Pros: "Rude service and flight attendants refuse to do anything. Hit the call button and they just turn it off without asking what you need."
Pros: "el vuelo fue exelente un avion grande y muy avansado"
Cons: "si me gusto mucho"
Pros: "The seats were comfortable and the service was prompt. The attendants were cordial"
Cons: "The attendants did not know if the meals they were serving had dairy products or not"
Cons: "space for lugage stow in bussiness cabin"
Cons: "My passport was not due to expire for the NEXT 4 months AFTER my come back day The lady from Avianca didn't let me board due to my passport expiring 4 months after my return day. I had to pay for a 24 hours expedite / rush passport. ALSO, once I got my new passport (17 hours later) I was told that I had to pay $170 penalty for moving my departure day and $680 because I had to adjust to the new ticket price. At that point I decide to buy a new ticket with a different airline. AVIANCA SUCKS!!! They are NOT very accommodating at all. Will not recommend this agency and I WILL NEVER ever again will use their service."
Cons: "My tv didn't work even when i report that to the different person of the crew no one do anything and also they ignore me."
Cons: "Both flights were delayed! And one was a 6 hour delay! It was a bummer"
Cons: "Flight got cancelled, had to wait 3 hours to get my flight redirected to LAX instead of Tijuana, had to rent a car from LAX and drive down to San Diego"
Pros: "Flight attendants were very polite and always smiling Food was great Loved the sleeping kit (with hand lotion, toothbrush, etc.)"
Cons: "The seats were not very comfortable. It would be great to have a foot rest for short people like me."
Pros: "the service was wonderful, Delia is very kind and pasionate for service."
Cons: "everithing was ok"
Cons: "There was no one in first class and they wouldn't let older people or pregnant women go there for more comfort. I think that is really greedy."
Pros: "The crew was great!"
Cons: "The food was terrible. Oily, tasteless Not comfortable seats."
Pros: "The crew where prepared and always in a good mood. Regular food."
Cons: "The airplanes where not clean - the seats smelled. We had 6hs flight and they didn't provided blankets, there where no personalized entertainment to the passengers. They have better aircrafts but this one was the worst international flight experience that I had."
Pros: "I love that I was upgraded due to my Lifemiles Elite status. Sometimes first class seats are left empty, when the airlines could use that opportunity to engage people in the mileage programs."
Cons: "The seats were not comfortable probably because it was an old plane."
Pros: "excellent airplane, excellent crew , excellent service"
Pros: "Flight service is puncture and better than most US, European and Mexican airlines."
Cons: "Checked in luggage is frequently inspected which really made a mess. Food is opened and spread all over the luggage and no apologies were made."
Pros: "on time departures, great service at every touch point, clean aircraft, early arrivals, great experience."
Cons: "A delay of one hour."
Cons: "Dec 19th SFO - San Salvador- Lima (Peru) They cancelled the departure for 12 hrs, instead of :600 am we finally left from SFO at 6:25 pm. Everyone missed their connection flights. So they took us to a nice hotel. We finally left San Salvador the next day at 3 pm. So I spent two days flying to my final destination (Lima-Peru). Really disappointed about Avianca notification systems. The first email arrived at 3:30 am when everyone was already at the airport for nothing. Never again will flight with Avianca."
Cons: "No individual entertainment screens on the longer international flight."
Cons: "No social distancing‼️Service on plane just horrible"
Pros: "Love love love this airlines! I wish the US carriers were like this!"
Cons: "Free wifi"
Pros: "One on the plane, the flight was fantastic! Great service and food. Comfortable for a long-haul flight. Very modern aircraft with nice entertainment system. Overall great experience."
Cons: "Scheduling! We were 4 hours delayed after I had already had a flight cancelled that day. And this 4-hr delay caused me to miss my connection. Turkish did take good care of me in Istanbul, though it was a very slow process to get a hotel with them. Also, my bags missed the connection somehow."
Cons: "We were delayed for quite some time with no explanation."
Pros: "Requested for a aisle seat. Done without any issue. Very good food."
Cons: "Airport in Istanbul"
Cons: "The aircraft arrived late in Istanbul for the connecting flight to Egypt causing us to miss out flight which made us wait 5+ hours in the airport which was a huge inconvenience."
Cons: "the boarding was delayed and i missed my connection flight and have to stay 8 hours for another flight."
Pros: "Timing. Food and service"
Cons: "Unanounced delay of about one hour due to long unexplained route"
Pros: "EVERYTHING they served"
Cons: "Strong, recycled perfume from flight attendants on business classy"
Cons: "Cabin temperature was very cold"
Cons: "The booking experience was exceptionally bad. Never again through you."
Pros: "Personal Travel bag"
Pros: "Everything was fine"
Pros: "Good food"
Cons: "Uncomfortable seating, oldish plane, depressing colour combinations in the plane. Plane lavatory was dirty"
Cons: "Deplaning and boarding at Istanbul. There were no gangways. We were made to get into a bus in heavy rainfall. We were drenched by the time we got into the next plane."
Cons: "Istanbul Airport: Overcrowding at Arrival / Transit Terminal Way finding-poor signage for transit passengers"
Pros: "They offer 3 meals"
Pros: "Friendly staff,"
Cons: "My infotainment center was broken for the entire 13 hour ride. Luckily I had my phone but it would have been nice to have the expected entertainment options. The service carts only came through twice leaving a many hour gap with no drink or food service."
Pros: "Stewards and stewardesses were friendly and very helpful."
Pros: "Had ti spend while night in the Istambul airport. ...."
Cons: "No connection till following evning"
Pros: "Entertainment was OK boarding was a good comfortable sitting."
Cons: "I did not have an option to order kosher meal when I did my online check-in so I called customer service and the lady on the line barely spoke English and even though I warder kosher meal and verified it with her when I go to the plane the crew told me they don't have a kosher meal for me. The crew was unwilling to help me find something else to eat and they were very rude. I am very disappointed of their customer service standards. I will not use Turkish Airlines again."
Cons: "No no WiFi. Boarding time was late. Took over two hours. Management staff in the office was inconsiderate and rude."
Pros: "Service, Media"
Cons: "Seat room, very tight."
Pros: "I upgraded to business class at a somewhat reasonable fare ($999.00) additional. Experience was much better than in Economy."
Pros: "First time I've had a gift in economy! Very minimal, but nice! Food was very good - especially for airline food. Crew all very nice, and pre-flight in SFO was efficient and pleasant."
Cons: "I'm a wheelchair passenger, which was a DISASTER in Istanbul!. It took nearly an hour to get to off and to passport control. And on the plane, it was very uncomfortable because of so little leg room. To get out of the window seat to go to the toilet was as bad as it gets, because of row in front with reclined seats - only possible to scoot across in sitting position. Not easy....!"
Cons: "Too small legrom."
Pros: "Staff are EXCELLENT"
Cons: "Internet was spotty."
Cons: "It was delaid too long"
Pros: "Worst airline ever"
Cons: "Worst airline ever."
Cons: "Everything was pretty good."
Pros: "Could put a bag under the seat. Advanced AV options. Food was OK."
Cons: "Cabin was too hot. I complained and they adjusted it. The seat really doesn't go back much at all."
Pros: "Good food"
Cons: "No bed to sleep in"
Cons: "My first time flying with Turkish probably my last. Too many delays, first from SF to Istanbul and then the worse part no one was able to tell me from which gate my flight to TLV, I received at least 6 emails from you saying a different gate each time and we had a delay almost two hours in Istanbul. Because of all the delays I missed a few important phone conferences regarding my business. Unprofessional service! if I was running my business the same way I had no business! Not going to do this mistake again!"
Pros: "It is just superb"
Cons: "Wheelchair assistance is the worst when we fly with Turkish Airlines"
Pros: "Everything was great"
Cons: "My suitcase is dirty and full of grease on the side"
Pros: "Staff,food excellent. Very smooth take off and landing. Excellent pilots. As a Turkish citizen I'm proud of THY.,"
Cons: "Narrow seating area."
Pros: "I had a really long lay over and got a free hotel. None of the airline personal will help you find the hotel desk you need to get to, but if you keep asking around you'll find it eventually(in arrivals next to the starbucks). Shuttle service to and from the hotel. The hotel was fine(I mean not great but it was descent)."
Cons: "The flight attendants aren't super nice and if they don't understand you they kinda just move on. So that was sort of annoying."
Cons: "Several TVs were not working. While some were repaired the TV for my viewing did not work. Though it was set right it failed raw weal times."
Pros: "Every thing"
Cons: "No leg space for tall people, alas"
Pros: "The seat was good"
Cons: "The crew was not at all good, I had to call them so many times for one thing, not at all managed well"
Cons: "Staff not fluent & clear in English"
Cons: "Wedged into a middle seat in economy between two guys who were each 6'2+...very uncomfortable!"
Pros: "Kind. Generous. Competent. Thank you."
Cons: "There was nothing I didn't like"
Cons: "Didn't have a dinner option available.......ran out of chicken for dinner"
Pros: "The boarding was quick and the flight on time."
Cons: "I would add subtitles to the movies and shows."
Cons: "Mostly, everything."
Pros: "The crew was basic and not very helpful regarding the importance of those changing flights to be sure to run off the plane as fast as possible to make the connecting flight or you will miss it if seated in the back of the plane and be charged a hefty penalty!"
Cons: "If the captain and crew spoke better and clear English regarding important connection and time difference information, especially during a red eye. All communication sounded garbled and in 3 languages."
Pros: "Good service"
Pros: "Great service , reliable airline"
Cons: "I paid for and reserved seats, but didn't get the seats I reserved"
Cons: "Food was terrible Flight departure time in the middle of the night is terrible, and the 1-hour delay made it much worse. Seats are uncomfortable."
Pros: "The crew was friendly, the food was actually good for airline food and the flight was smooth."
Cons: "I wish I had a map on the screen of where we were."
Cons: "No privet screen"
Pros: "Good desk check-in service."
Cons: "Chicken tastes rubbery and bun was hard."
Cons: "Travel was cancelled by travel agency. Never received notification until travel day."
Pros: "-crew was very friendly -flight was on time -clean airline"
Cons: "Unable to select our own seats. Bullshit!"
Pros: "I like that international flights serve food, drink and have entertainment in the main cabin making domestic companies appear stingy. The flight attendants were wonderful, as always"
Cons: "Pretty sure they got the cheap Boeing seats, they seemed smaller than average. Also baggage claim took FOREVER (I exaggerate), but it was better than last time I flew Copa where my bag arrived on the flight AFTER mine."
Cons: "Freezing flight with no blankets!!"
Pros: "I liked that we left on time."
Cons: "I didn't like not having blankets on a redeye."
Cons: "The food is pretty bad, stale not flavorful or interesting at all"
Cons: "One bathroom was dirty since the beggining of the flight and could not be used."
Pros: "Really nice"
Cons: "Small overhead bins."
Pros: "Everything was wonderful. Thanks for the great service."
Cons: "We had to cancel our trip because I was hospitalized with Influenza B and pneumonia. We had purchased flight insurance from Allianz. Copa charged us $150 per ticket cancellation fee and remainder was provided as a credit on Copa Airlines. Copa will not refund the ticket cost. This was a special once-in-a-lifetime trip with friends. Not likely that we will make another attempt to fly to Quito or anywhere else Copa flies, so we have a 100% loss."
Cons: "I had an earlier flight that was delayed which caused me to get to the counter 50 minutes before my flight left. The attendant at the counter told me there was nothing he could do and that I needed to call Copa’s reservation number, which he couldn’t even give me he said I needed to look it up myself. Then before I had even called the reservation line he said he was closing the ticket counter and wouldn’t be back until 9:30. I called the reservation line who said that there was nothing they could do because my flight hadn’t even left yet and that I needed to talk to the attendant who had already left. I then waiting over 2 hours for the ticket counter to reopen only to be told that all of my flights through Copa had been cancelled and that I would need to pay almost $2000 just to get on different flights. I ended up having to use a completely different airline and spend an additional $1000 because Copa would not help and was extremely rude. This was the first time I would have flown Copa and I will never fly with them again."
Pros: "I preordered the kosher option, more out of curiosity, and the hope that it would be better than standard coach fare. It wasn't. It consisted of a pastry, a roll and some applesauce. A waste of packaging."
Cons: "My husband and I went to Panama specifically to go on a surf trip. Our surfboard bag containing three surfboards did not arrive at the Panama City airport until 3 days after we arrived. It entailed multiple phone calls and many trips to and from the airport before we got our surf boards. The COPA baggage people kept telling us they would call with updates as to when the board bag was going to arrive but they never did. We had to stay in an expensive hotel for three days in Panama City, which we didn't plan to stay in the city at all."
Pros: "The crew. Top notch."
Pros: "Plane boarded well."
Cons: "Cabin lights were on all night, seats were more uncomfortable than usual."
Pros: "Copa service is always very good."
Pros: "Flights on time"
Cons: "Luggage lost and delayed again..."
Cons: "They weren't able to get my traveling companion and I seats next to each other."
Pros: "Crew was nice"
Cons: "When I made the reservation, I specifically requested window seating in the back of the plane. I did not get either, for either flight."
Cons: "Delayed 2 hours"
Pros: "on time"
Cons: "terrible food"
Pros: "Boarding was on time and fast."
Cons: "The food"
Cons: "Flight was a couple hours delayed"
Cons: "Tried to call 20 times about lost. Luggage. No one answered phone"
Pros: "The attentiveness"
Cons: "Leg space"
Pros: "The cabin crew always willing to help and give a good service."
Pros: "Everything. All went well, no hitches anywhere."
Pros: "El personal es muy atento, no hubo retraso, nos dieron refrigerio y bebidas... definitivamente volvería a viajar con ellos"
Cons: "they change the flight time from 12: 30am to 10:00am and didn't have the plane. I have to change different airline."
Cons: "It took way too long to board"
Pros: "Loved Copa!"
Cons: "Didn't love that the reservations was changed"
Pros: "Boarding was smooth"
Cons: "No food No milk for infant Crew not friendly Seats are bad shape For international travel this is not good"
Cons: "Purchased a window seat, confirmed over the phone, then arrived to the airport and was moved to a middle seat for a 6.5 hour flight. You try to talk to the crew but they really do not care. Choose any other airline but this one"
Pros: "The efficiency"
Pros: "Very nice people and customer service is great."
Cons: "Need some refreshing of planes interiors - that's why give more business."
Pros: "The entertainment and food service was nice."
Cons: "Line were really long to check-in your bag and boarding took a while. We left a little late."
Pros: "Nice crew"
Cons: "Old plane - seat comfort was below expectations"
Pros: "The leather seat was roomy and comfortable."
Pros: "Speedy service & easy to navigate."
Cons: "Only COVID being under control!"
Cons: "The puntuality"
Cons: "Cleaning the bathroom"
Pros: "Everything was fine excellent."
Cons: "Everything was excellent."
Pros: "Fast and efficient"
Pros: "They are so friendly"
Cons: "The restroom"
Cons: "Salida del avión"
Pros: "the seats do not recline and are uncomfortable"
Cons: "the seats do not recline and are uncomfortable"
Pros: "Very friendly and helpful"
Cons: "missing luggage for 2 days now. not Good!!!"
Pros: "Nothing im loose my fly . Im sick 10 minutes before boarding. When to the restroom. They don't let me fly. Im explained wat happened. They don't return credits for my next fly . I have to buy another ticket. They don't understand when people it's sick."
Pros: "Comfortable, prompt, clean."
Pros: "They provde fod and dinks"
Cons: "Baggage fees"
Cons: "Lost my luggage"
Pros: "it was smooth and I slept"
Cons: "Boarding was a little congestee"
Pros: "A bit late the take off but within reasonable margins. We arrived 10 min late, so not bad"
Cons: "There was not red wine, other than that no complaints"
Cons: "I’m still stuck in Mexico"
Pros: "The movies"
Cons: "Los asientos pequenos"
Pros: "Puntualidad impresionante"
Cons: "Todo bien !"
Pros: "Brand new plane. Lots of extra leg room coming from a guy of 6 ft."
Cons: "The seats"
Pros: "liked the seat and the space. a blanket provided without asking"
Cons: "Recieved my bag in Mexico City completely wet!!!!"
Pros: "U can watch movies for free"
Cons: "Plane was dirty"
Pros: "This company is obviously dedicated to providing a quality product."
Pros: "Technical difficulties"
Cons: "Waited 7 hours"
Cons: "Delay! Delay! Always delay!"
Pros: "Schedule on time"
Cons: "The airplane was really old"
Cons: "Old airplane"
Pros: "Clean everything! Didnt have traces of dirty fingers on screens, didnt feel germy,"
Cons: "Maybe some pillows offered would make better"
Cons: "Back of seat was very uncomfortable. Pasta was fair. Movie selection limited."
Cons: "People were mad and with attitude"
Pros: "Great, very easy"
Pros: "The lady in the front desk in Houston was very helpful. In general I liked the whole trip tllll my destination Guadalajara."
Pros: "Very friendly personal"
Cons: "In Mexico airport personal where not helpful"
Pros: "Fast check-in"
Cons: "Sits were hard, not much comfortable"
Pros: "Nice seating"
Cons: "Wait at airport under construction"
Pros: "Attention, warming, punctual"
Pros: "Nothing on particular."
Cons: "Planes aren't confortable."
Pros: "I liked the people."
Pros: "Faster than i thought it would be... The staff were excellent. Doing it again when I can. Thank You."
Cons: "On the Mexico layover you have to fill paperwork like if you are going to stay in Mexico. My passport number was filled with a different ink color and paperwork was rejected. I was really tired and this paperwork took forever. Then after you go through the line and your paperwork is checked you have to go get your checked in luggage. I didn't like that you have to find the carrousel and pick your bags... that alone took 50 mins. For some reason we were waiting and waiting for the first bags out of the plane to come out. After that you have to form line again to put all your luggage into an x-ray machine. Then there's one final luggage paperwork check and Then you have to take your luggage to a carrousel again so they can board it into the plane. Then you have to go through security and then you have to go find the departure gate at the monitors in the terminal. Ours did not have a gate until 10 mins before departure. Signage at the Mexican airport is very poor. You have to ask people."
Pros: "It was all good from Mexico to LA"
Pros: "The boarding process was very smooth and we took off early and the crew was great and then we also arrived 30 minutes early."
Cons: "Nothing could be changed."
Cons: "Crowded and hot just like Miami"
Cons: "No delays"
Pros: "On time. Warm greetings from the pilots. New aircraft, clean, great entertainment."
Pros: "seat was basic. prefer having tv screens in the seatbacks as opposed to using my tiny phone as a viewing screen."
Cons: "prefer having tv screens in the seatbacks as opposed to using my tiny phone as a viewing screen. only food available besides pretzel was pay food."
Pros: "great entertainment"
Pros: "Ok trip"
Cons: "Could not watch movies on app or website.. “technical dificulties” made the trip longer and dull"
Pros: "Puntual, connexion gates very closed,"
Cons: "I need to paid 100$ or more to have a seat"
Pros: "Everything no complain"
Cons: "I like everything Everything no complain"
Pros: "Service and boarding was smooth and friendly."
Cons: "They have very long and annoying credit card announcements"
Cons: "The seat assignments based on loyalty status - rude gate agents"
Pros: "Plane was on time, good service, main cabin extra is nice with my knees"
Cons: "No problems"
Cons: "Breakfast - lots of sugary items"
Cons: "The snacks."
Pros: "The flights were on time and the staff was very friendly."
Pros: "Nice new aircraft - clean and comfortable. Entertainment selection and system is excellent. SFO airport is clean and efficient"
Cons: "I DO NOT like JFK airport. The signage is poor and it's difficult to figure out where you need to go. There aren't enough monitors and people in the airport are rude (including staff)"
Pros: "Delayed and no AC working..."
Pros: "The quickness at which they discovered my suitcase was missing even before I got to the luggage carousel and sent me text. The quickness at which my suitcase was found, put on another plane and returned to me the next day by noon to my home. There was nothing missing."
Cons: "That damage on my suitcase is not covered. Corner was torn 8 inches and a tear in the fabric. But it wasn't my expensive suitcase. It got caught on the carousel I sure because the paper identifying strips got caught somewhere."
Pros: "Good friendly service. Flights were on time."
Cons: "I was on a flight to Dallas on an American Airline flight which arrived late due to weather conditions, and the connecting flight didn't even wait for me although they know why I couldn't make it on time. And I was only late for about 5 minutes."
Cons: "I'm getting to Madrid 24 hrs after I was supposed to"
Pros: "while our flight was delayed, they kept us well-informed about what was happening and didn't leave us in the dark. We were delayed because an fight attendant failed to show up, and there happened to be another off-duty flight attendant passenger on board who volunteered to work the flight so that we could still depart on time. Real thoughtful dedication!"
Pros: "Did not use"
Cons: "Tight seating"
Cons: "I got to Moscow, SVO. I didn't receive my bag. This sucks."
Pros: "The food was great!"
Cons: "The new baggage rule limits you to two bags in business on international flights☹️"
Pros: "Pilot did good job in tricky conditions at landing."
Cons: "Wish food were served."
Pros: "Everything was on time and luggage arrived at my final destination"
Cons: "Free wifi would be amazing :)"
Pros: "The handed out the customs forms just before landing because they were too busy chatting. I had to fill up the form during landing and got dizzy. During the fligh I asked for water and the stewardess forgot about it."
Pros: "The entire fly, connections, food and both crews excelente. Flight on time."
Pros: "Airline and crew looked after us and kept us informed. My app said the flight was delayed but the captain didn't seem to know this so we sat for half an hour or more after planned departure. Maybe he hoped to get an earlier slot. We were 30 mins late in the end."
Cons: "No food for purchase, just a drink and biscuit."
Pros: "Good service, as efficient as possible"
Pros: "No food at all."
Cons: "Late by 40 min"
Pros: "The comfortable sitting and good hospitality by staff. Timely departure and smooth landing of aircraft."
Cons: "Fast boarding on coach."
Cons: "AA worst airline People They have working in SFO Incompetent Rude Useless"
Cons: "It was delayed for about a half an hour. Other than that it was great"
Pros: "On time"
Cons: "They charge for everything luggage they can see in the front desk. My 63 years old mother had her small size hand carrier, a travel tote on top (with her travel blanket and her medicine) and a crossbody passport size. They told her to put it in her tote!!! Only 2 items allows. ... In the plane she saw passengers carried way more than what that."
Pros: "Lots of free movies."
Cons: "No free food."
Cons: "it was really bumpy"
Cons: "The most horrendous costumer service & treatment from AA employees aether in the LAX airport and on the phone by costumer service."
Cons: "Pathetic airline service especially towards senior citizens.. One of the worst airline.. Poor baggage tracking system and Etihad staff lacks knowledge about their own airline.."
Cons: "no food, no entertainment, seemed like a pretty, seemed like an old plane judging from the interior"
Pros: "On time arrival despite two issues at the departure gate"
Pros: "The Good: The seat configuration available for an upcharge of $38 gave just enough additional room to make getting my frail elderly mother in and out of her seat and accessing items she needed from a bag stored under the seat ahead of me much easier and safer than it would have been in, say, the sardine can-like conditions of the coach section on United flights."
Cons: "The Bad: At boarding, American does not provide pre-boarding for those who need extra time. I was traveling with my elderly mother, who can walk (very) short distances but is quite frail. American was great about providing a wheelchair to the gate, but then we were on our own. Because there was no designated boarding for people needing extra time or assistance, I had to sharp elbow my way to the front of the post-first class boarders and talk folks into letting her through. Stressful for both of us."
Airlines flying from California to Mexico City have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from California to Mexico City
Masks required on board, masks provided on flights from California to Mexico City
Social distancing seating
Middle seats unavailable to book on flights from California to Mexico City
Testing for antibodies, testing for symptoms for flights from California to Mexico City
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