They have few movies selection that was good
I like being in a big space faster. And clean good service I
No LCD screen for entertainment.
The food and the service
We were in the plane for 3 hours before we could depart. No one offered us a drink or snack.
I liked the check-in kiosk, but only because I had no bags to check. I liked being able to choose my own seat. I liked that the flight was uneventful. I liked the staff at all stages, they were friendly and helpful.
They made me shove my purse into my knapsack to fit within their two bag policy. That's a first for me. My Delta flight did not do that.
Delayed on the runway but overall good and smooth
Flight service was ok
BWI check-in crew is not friendly, not related to Japan Airline.
The gate attendants and on-board crew were lovely. Pilots provided info which was great and made up some of the long delay.
There is not enough space to list everything. I paid $800 for a normally $300 flight, then paid an extra $75 for the ability to board early so I could store my very small roller carry-on. The in-bound flight was 2 hours late and even though I could track that easily, and assumed our flight would also be two hours late, the AA website insisted the outbound flight would be on time. So like everyone else, I went to the airport. And it wasn't until just before the original departure time that the update was indicated. Really?? If I knew the flight was going to be two hours late,that means AA knew, and didn't care enough about their passengers to advise them. Then when we boarded, my bag was taken away for gate check because the flight did not allow roller bags. After I paid extra. How can AA not advise you when you book your flight that roller bags would not be allowed?? Talk about a money-grab. I unfortunately have a return ticket and am not wealthy enough to throw it away and book on another airline, but I would if I could. I will never fly AA again and I will share my story far and wide.
Everything is excellent!!
The snack selection and lack of entertainment
|Flights Arrive in||Kansas City|
|Flights Depart from||Caribbean|
|Airlines||Delta, American Airlines|
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