Daily cleaning, installation of cabin HEPA filters on flights from Cedar Rapids to New Mexico
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 7h 54m
The cheapest ticket to New Mexico from Cedar Rapids found in the last 72 hours was $1,455 one-way, and $205 round-trip. The most popular route is from Cedar Rapids to Albuquerque, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $203.
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Scores according to KAYAK customer reviews
Pros: "The crew was so nice and the flight was on time and smooth."
Cons: "The chairs were really uncomfortable and narrow."
Pros: "Lots of dessert! Really nice crew, they helped me figure out why my feet were swelling."
Cons: "Sleep aids and a bed in economy class! Otherwise it was lovely"
Cons: "I was downgraded from first class with no answer and no cash or credit"
Cons: "Someone took my son's carry on bag"
Pros: "on time"
Cons: "nothing I can think of"
Pros: "No problems"
Cons: "I miss Virgin America"
Pros: "Quick boarding"
Cons: "More seat room"
Pros: "nothing you took me for my money and made me spend an extr $1600 dollars to get home from half way around the world. I felt you would have higher expectations from your service to people"
Cons: "treated me like i was a person and not someone that you are just collecting money from to pad your wallets"
Pros: "25 minutes early! Amazing."
Pros: "The crew was friendly and well trained"
Cons: "Delayed, due to smoke conditions"
Cons: "She was a very unfriendly woman Not apologizing for running into his foot He fell asleep and didn’t realize he nput his foot in walkway"
Pros: "Clean airplane. Great Alaska Airline app for managing flight."
Pros: "This was my first flight on Alaska Air. Free carryon and free movies, along with cookie snack and two passes from the drink cart were all appreciated. Flight attendants were pleasant, luggage was waiting for us in the baggage claim area by the time we got there!"
Cons: "Seats were not all that comfortable, although they did recline a bit, and we had quite a little outdoor hike to get from the gate in Portland to where our plane was parked."
Cons: "due to delays, switched to United"
Cons: "Had to take bus to plane. Waited a long time on bus before it headed to plane. Male attendant spoke so fast he was not understandable."
Pros: "The staff was so polite and the plane was clean"
Cons: "The seats are a little tight but it’s ok for a short flight"
Cons: "They left my wife’s bag at LAX. We have a wedding to go today and are totally screwed. This is HORRIBLE. Meanwhile today I was kept on hold for OVER AN HOUR trying to set up a delivery. I instructed the baggage assistant (Or whatever they’re called) to have the bag delivered ASAP, but for some stupid reason they won’t deliver it until I call? But the wait times won’t even let me get through. Horrible system. I’m so disgusted. I won’t be flying with Alaska ever again."
Pros: "Boarding on time"
Cons: "At the LA airport they put us in a bus in a remote area everything was to slow, take over 30 minutes to reach the terminal"
Cons: "seats were uncomfortable"
Pros: "Very accommodating, friendly staff and comfortable seats."
Pros: "Boarding was organizedf"
Cons: "Flight delay due to weather"
Cons: "30 mins late"
Pros: "On time."
Pros: "Very friendly crew. The boarding process was one of the best I have experienced."
Cons: "Waiting for a gate to deboard for almost an hour- poor service!"
Pros: "Most of it was fine."
Cons: "Seat size and proximity is uncomfortable. A flight attendant was somewhat rude, which the couple next to me even commented on."
Pros: "Service, flight and boarding was great. I had a good short flight. I liked the Starbucks coffee options. Everything was on time."
Pros: "Alaska staff customer service"
Pros: "Comfort, kindness of staff, on time and luggage so fast! Thank you."
Pros: "I alway love flying Alaska airlines. Their flights are on time and their staff is friendly and professional."
Cons: "I didn't like that you have to pay to rent a movie. It's provided through most airline carriers and I was shocked they were renting out tablets to view movies."
Pros: "Super flight attendant"
Pros: "Crew is very nice and helpful"
Cons: "Seats are uncomfortable"
Pros: "Seats weren't extremely comfortable but it was a short flight and it landed on time/early. Happy overall"
Cons: "It was pretty simple so there wasn't anything to not like. You get a drink and a package of cookies, so bring a snack if you're going to be hungry."
Pros: "Very friendly crew. Efficient boarding."
Cons: "Small selection of movies. Must use one's own portable device to view movies, or rent one of their tablets."
Pros: "It got me to my destination"
Pros: "Left 5 min early and got in 40 min early!"
Pros: "Ease of airport, flight attendants"
Pros: "Service was professional and accommodating"
Cons: "There was a long wait for staff to check our bags. Approximately 45-60 minutes in a line of 30+ people."
Pros: "The people are most helpful, cheerful. Some confusion about the gate. The plane was clean. I would fly with Alaska again. Free checking of a carry on due to ful flight very nice."
Cons: "There was confusion about the departure gate. For an older person, gate changing in Seattle is not easy."
Pros: "Everything was great"
Pros: "Great crew, very nice and accommodating"
Cons: "waiting for the gate at the end of the flight, not that it could be helped."
Pros: "all and all,it was a pleasant flight,--seats were comfortable-nice flight-attendants-courteous and considerate pilate and crew"
Cons: "Beverage pacing was odd -- 2 beverage services in quick succession and then not much for a while. I still can't get the entertainment app to work, which means I'm on my own for entertainment."
Pros: "Staff was friendly, plane was clean and comfortable, and departure was on time."
Cons: "Boarding was a little disorganized - not due to the Alaska Air staff, but the space is a little awkward. The desk staff would announce the different times for boarding various categories, but it was hard to actually get in line because everyone was crowded around the area to line up, so those in the back could not get to the actual line."
Pros: "Leg room and large overhead bins. Offered to check our carry on at the check in counter for free."
Cons: "Suggest boarding the plane in 3 main groups instead of 2."
Cons: "Flight attendants were not very pleasant and a little rude."
Pros: "I was moved up to comfort instead of main cabin."
Cons: "The wifi didn’t seem to be working on the flight even tho it said it was equipped."
Pros: "Seat comfortable and the seatbelts actually fit!"
Cons: "Nothing relly"
Pros: "The crew was very kind."
Cons: "Th plain boarding took much longer, we flew in circles above JFK, waited for a gate for us, then waited for all passengers with connecting flights to get off because we were late and that resulted in a VERY long process for the rest of us. The descent into the airport was also not the smoothest, but it was a smaller plane."
Pros: "The crew was light spirited. Took the angst out of the long stressful wait"
Cons: "Punctuality. Flight was 2 hours late"
Cons: "It was just the weather. I don't handle turbulence well. Delta crew was amazing as always."
Pros: "Was ultimately seated in Comfort+ even though I had an Economy ticket."
Cons: "Seat assignment with Economy ticket. More than willing to be asked to move for family seating, etc. Just feels nicer knowing you have an actual seat."
Cons: "It was great"
Pros: "The crew was excellent"
Cons: "Better breakfast and the seats weren’t very comfortable"
Pros: "Clean leather seats. Good screen for movies."
Cons: "Less announcements/movie interruptions"
Pros: "Flight staff friendly and everything went smoothly."
Cons: "Always wishing for roomier seats."
Pros: "I love that they have food on long flights and I get an hour of free WiFi because I have T-mobile."
Cons: "Small seats but I’m tall so I have to live with it."
Pros: "The entire process was easy and seamless. The flight staff was professional and accommodating. Free liquor. Great food."
Pros: "Military boarded first"
Cons: "Disabled US Veterans should be allowed to board with active and retired military"
Pros: "Everything! Flight-Flight Attendants-Peanuts-Coffee-Pilot"
Cons: "I’d love to have a free fruit or veggie snack. Just a small bag"
Pros: "Staff, service, options"
Pros: "Boarding was on time and the process was efficient."
Cons: "The flight attendant could not serve coffee or tea due to "no potable water" onboard! The electric outlets at each of our first class seats were not functional, both the USB ports and the electric plugs did not work so we were not able to charge our phones during the flight. When I mentioned this to the flight attendant her response was that she had not received a report that the electric was not working. No other assistance was offered. There was very little legroom even though these were sold as first class seats. The plane was old and dirty, the armrests were sticky."
Pros: "Got me to my destination, just not comfortably"
Cons: "Seating is ridiculously cramped and overhead storage is small"
Cons: "Old cramped untidy and limited drink service"
Pros: "Nothing particularly stands out. I did arrive safely."
Cons: "First class did not come with lounge access? Drinks were not cold. Bathrooms were falling apart and came with a disgusting odor. Time to retire these aircrafts."
Pros: "On time take off."
Cons: "No comments"
Pros: "See above..."
Cons: "See above"
Cons: "Flight delayed 2 hrs"
Pros: "Great service and staff. On time both directions."
Pros: "The boarding was easy, crew was super and the travel was awesome."
Pros: "Delta plane was renovated for the entertainment and seat comfort. This was the first time I didn't have to recline the seat because the normal incline felt fine. Legroom was good also. Every seat had a screen and free media to choose from. Very impressed. Great job Delta!"
Cons: "There was wifi onboard and it was advertised that we could connect and use iMessage, whatsApp and Facebook messenger free of charge but I wasn't able to do so on this flight. I didn't ask about it but this would be an excellent amenity to keep in touch with the people on the ground"
Pros: "Entertainment was good."
Cons: "The crew was very rude."
Pros: "No vegetarian options in first class.. and go go wouldn5 hook up. Flight was an hour late...but that was ok."
Cons: "The pilot did a nice job of flying in and banking so we could see the view.."
Pros: "Great flight. Excellent pilot and the head steward or whoever was giving us update information was excellent."
Cons: "Would have liked a meal offered after a long delay."
Pros: "Fast and very friendly staff."
Pros: "Service and staff"
Pros: "Maintained high standards of service despite massive delay."
Cons: "Boarding and departure was messy because of the delay"
Pros: "All went smoothly ."
Pros: "The flight attendants were helpful, the flight was smooth."
Cons: "I was unable to check in online without a delta confirmation number and I had booked through west jet. The flight was delayed 40 min so I arrived later and I was removed from the flight. I got through security and customs with plenty of time and managed to get back on the flight. It was all around just annoying."
Pros: "Wonderful experience with the staff."
Cons: "No complaints."
Cons: "They had a 40 seat plane that had about 15 people and they herded everyone in the rear of the cabin. All the extra comfort seats went empty. I asked and was told I had an economy ticket so there couldnt do anything."
Pros: "Business as usual and we actually arrived abit earlier than projected. Cudos to the pilot and crew."
Cons: "Announcements at the gate could be more clear."
Pros: "Food was good for coach. Took off and landed on time"
Cons: "Cramped in coach. Observed a little bickering between crew members on movement of carts down the aisles. Seat back entertainment controls very slow in response time."
Pros: "No fee to get on an earlier flught"
Cons: "When I tried to rebook online this flight was not an option"
Pros: "Good heads up to turbulence."
Cons: "Never again!"
Pros: "On time great staff"
Cons: "Little cold"
Pros: "Nice power nap, quick flight!"
Pros: "As Scheduled, staff hospitality"
Cons: "+$25 extra each bag, seats not near travel companion"
Cons: "I accidentally had my name entered wrong on my ticket and no one was able to help me change it. Thus I missed my flight and couldn't Even get a partial refund. Ridiculous. I now had to pay 2300$ for the same flight the next day."
Pros: "Frontline staff were nice."
Cons: "Our flight was canceled last minute. Instead of a direct flight to start vacation, we ended up with a five hour layover in Atlanta. And to top it all off, they tried to double charge us for a checked bag fee."
Cons: "The attendants on this flight were gossiping right behind us and we heard them talk about ignoring calls from people during our wait on the tarmac at LAX. Again we were in the last seats in the plane and this time it was stinky."
Pros: "Crew was very nice and boarding was good"
Cons: "Plane was late because they had to move luggage around because of balance on the cargo area. Resulting that they have to take out lots of luggage out of the plane. More than 20 people did not get their luggage including me."
Pros: "The crew in the business class was very attentive."
Cons: "Social distancing"
Pros: "Seats were great! No snackage... #covid19"
Pros: "I was in first class this time. The seat was comfortable for the flight of roughly 2-1/2 hours. We were served a continental breakfast that was filling and healthy with cereal, fresh fruit, Brie, soft crackers and yogurt. I'd rather have something simple but satisfying than something overcomplicated and possibly not that good. The crew was polite and efficient. I did have to use the lavatory at one point and I was happy that it was clean."
Cons: "The entertainment system was down, but it wasn't American - it was gogoflight or whatever it's called. I ended up listening to my Audible so it turned out alright, but on a 2+ hour flight, it could have been frustrating."
Pros: "I was cramped being a man of fair size. Which honestly quite made the flight even better."
Cons: "I can't think of a thing the crew could have done better. Top Notch!"
Pros: "Flight attends are very friendly."
Pros: "The crew"
Cons: "Less turbulence haha"
Pros: "The crew and the movies. It was an overall comfortable flight."
Cons: "I was coerced into buying an extremely expensive ticket to get back to my home country from Paris. It was unconscionable."
Pros: "cabin attendant was excellent"
Cons: "terrible plane because overhead space is extremely limited and the curvature of the plane limits legroom for window seats."
Pros: "Boarding was seamless, crew and flight attendants were awesome."
Cons: "The aircraft itself seemed dated. Very limited seat adjustment options, considering I was in First Class"
Pros: "It was on time!"
Pros: "Crew was excellent and the flight was ahead of schedule."
Cons: "Gin availability"
Pros: "I got there"
Cons: "Being on time for once"
Pros: "- entertainment - smooth boarding"
Cons: "- very small airplane for a 6 hour flight - no comfort seats"
Pros: "Everything was time."
Cons: "Sitting next to the toilet."
Cons: "While my experience was excellent, I must acknowledge that the practice of charging significantly more for some seats is outrageous. I was happy with the (free) seats I had."
Pros: "Quick and easy"
Cons: "Overbooked flight. Had to check in carry on for not having any space available"
Pros: "Pet boarding was good"
Cons: "The crew The ride was horrible Delayed which I understand dude to weather circumstances Took forever to get off the plane So many children on one flight Couldn’t sleep the whole way Some kid has diarrhea and the entire plane Reaked and the has to cloaw the washroom."
Pros: "The flight was great. Lots of movies to choose from. Food was pretty good too."
Cons: "They moved our flight around multiple times. We first had a layover in Chicago then through multiple emails and one phone call they just flew us straight to London with no layover. It all worked out it was just stressful not knowing exactly when we were flying out and if we were going to make our connecting flights. It did work out and we did make it."
Pros: "We arrived safely and so did our luggage."
Cons: "PHL-Lisbon plane left 3 hours late due to CATERING problem. Seats were uncomfortable and food was awful. Lights and entertainment controls at my seat didn’t work."
Cons: "Could not get to Santa Fe! Had to fly to Albuquerque & arrange transport to Santa Fe! No luggage til next day!"
Pros: "Staff was friendly and genuine"
Cons: "They didn’t load enough “for purchase” food. This was a six hour flight! They has no options left excepthummus and chips. This is second flight on American this year where they don’t supply the plane appropriately."
Pros: "It was generally ok"
Cons: "The tourbulance was crazy The fact I received my bag in Sacramento and it was damaged upset me a lot"
Cons: "The cleaniless of the flight can get better"
Cons: "The seats were really bad, it was our first trip on a 787 and I will never do it again. Not as bad as the Airbus from MIA but considering it's 13 hours it was totally rubbish. We normally fly the 777 with Air NZ, after this we will go back to them. The staff, as always were helpfull and pleasant, the plane was quiet but the seats....."
Pros: "seat was comfortable. flight almost on time food was poor"
Cons: "food was poor"
Pros: "The crew we're very pleasant & friendly. The flight was on time even though we sat in the runway for a bit."
Cons: "Having to pay 3 Euros for a cup of coffee. And the seats were very uncomfortable."
Pros: "Empty seats around me"
Cons: "Flight attendants weren't the most friendly. Screen in seat didn't work."
Pros: "Everybody answers me any questions that I have. And treat me very Gental. I thought that I lost a Lounge but in my next fly from Bogota to Pereira apair in Pereira airport."
Pros: "Overall flight was great. Crew, pilot, flight attendants, boarding, everyone and everything was great. Drinks and snacks were offered."
Cons: "No seat back entertainment. 45 mins flight from San Antonio to Dallas had seatback entertainment. But 2hr flight from Dallas to Cozumel had no seatback entertainment. Go figure."
Pros: "It was a larger plane than the first leg of my journey so I did not have to gate-check my carry on luggage."
Cons: "It was a bit of a bumpy flight during take off and landing. Flight was cold, but not freezing - tolerable."
Cons: "Their customer service was no help and didn't know why. So o scrambled to buy a last minute ticket home from the Netherlands."
Cons: "There was a older Caucasian flight attendant that didn't have a name tag on that touched me twice on the shoulder"
Pros: "Flight was delayed but that worked out well for me because my earlier flight was delayed"
Cons: "I've been on a lot of flights but for some reason the seats in this aircraft felt really close, uncomfortably close"
Pros: "The meals were excellent -- well timed distribution of food throughout the flight. Attentive staff. Good choices for meals and beverages. I liked the fact that we got ice cream halfway through the flight also, that's not a very common thing! Entertainment system was very good -- lots of choices of things to watch/listen to! I was pleased to find that there were movies available that had been very recently released that I had been wanting to see!"
Cons: "Comfort was okay, my seat was on the end of a row with three seats (aisle side) and immediately behind me was a row with only two seats. Without fail, the flight attendants bumped their carts into my chair EVERY time they passed. If I had been trying to sleep, this would be much more of a disturbance to me. Seeing as I was just watching movies and enjoying the food, it wasn't that much of an issue. However, I think it would be easy for the flight attendants to just take a second longer to try to navigate around the chair and not bump it every time. Little things like that go a long way, especially on a long flight."
Pros: "Food service was efficient and not delayed."
Cons: "Crew asked us to close window shades , so others could watch TV. It was difficult to find things under seat and reading light not as good as real light. Also we think 9 hours of darkness contributed to our difficulty in adjusting to time zone in states. My entertainment panel was very difficult to use and frustrating. It didn't respond to light touch, heavy touch, etc."
Pros: "Great free Wi-Fi with a variety of movies to watch. Helpful, friendly crew."
Cons: "Very late"
Pros: "The flight attendants were great and very friendly!"
Cons: "The wifi wasn't very good so I couldn't access the in flight entertainment I also had my own snacks so I didn't buy any food"
Cons: "Flight attendants partying with a row of passengers for over an hour. Southern bonding"
Pros: "The entire experience was great. All the employees were kind and courteous. Flight to Phoenix arrived early and return flight to Omaha was on time."
Cons: "There wasn't anything I didn't like."
Pros: "Staff was accommodating throughout the trip"
Cons: "We were delayed on every leg of the flight - even sitting on the tarmac for 1.5 hours. No nursing rooms available in the airports."
Cons: "No gluten free snacks"
Pros: "I made it safe to the mainland"
Cons: "We had some Change of plans and we're going to just get off in Phoenix and not take it straight to San Diego, we called American they said no big deal they would ticket our bags to Phoenix, got to the airport and the American Airlines gal stated in no way shape or form could they do that, I tried explaining the whole situation and her response always ended in 'and your bags will be in San Diego'. By the grace of God we were able to cram two checked bags worth of stuff into our carry ons which I still do not know how we did that, and were fine. On the flight we had a decently nice lady and a horrible male. When passing out drinks he seemed almost irritated that we had asked for water and rudely gave it to us which was room temperature. He totally skipped the lady in the row with us and got irritated when she asked for a water as well."
Pros: "We had a delay due to an equipment malfunction. They deboarded us so we didn't have to sit on a hot plane. That was greatly appreciated. The crew and gate personell in Cedar Rapids were very friendly and organized in getting us all back on the plane as quickly as possible."
Cons: "We made up time in the air to Dallas. We arrived early and waited about 15min. Due to another plane being in our gate."
Pros: "Boarding was good"
Cons: "No drinks or snacks. We were told the hour and a half flight was too short for service. Really??? First class got their drinks."
Cons: "Ticket agent would not let me pay for up grade was first flight for me to fly with my wife she sat in first class while I was at the back of the plane!! And there was a seat available for me in first class he just wouldn't let me have it I would not recommend American to any one"
Cons: "They overbooked the plane and the customers used the overhead compartments for very small items; such as bags and briefcases which made the overhead fill quickly."
Pros: "Dreamliner comfort."
Cons: "Better food and drink options."
Pros: "fast flight"
Cons: "no crew to unload plane, ended up sitting on runway for 1 hour + at RDU, at 1:00 AM"
Pros: "Flight was fine. Crew did a good job."
Cons: "This was booked under Austrian Airlines but was really run by United Airlines. There is no Austrian Airlines counter at O'Hare. Fortunately a United Airlines employee was able to clear this up."
Cons: "Very turbulent day."
Pros: "Everything was very nice."
Pros: "Everything smooth! Yes, a couple younguns’ a little on the cryin’ side... but everyone has to get through that sooner rather than later (and, BTW, they had incredible legroom in Economy so whazzup with that???)."
Pros: "The in flight personnel"
Cons: "The gate employees have no sense of customer service . Absolutely no clue !"
Pros: "Friendly staff"
Cons: "Delay, delay, delay, missed connection"
Pros: "I will try to avoid Ohare in the future. Long wait to take off. Had to RUN to make the connection. Again."
Pros: "Flight attendant"
Cons: "No door operations"
Cons: "Missed my flight."
Pros: "The first 10 minutes that I was able to access in-flight entertainment."
Cons: "After 10 minutes, the United WiFi was no longer available and passengers unable to acces in-flight entertainment. Passengers were also required to use their own devices. Monitors not available."
Pros: "Boarding was easy and smooth. Even the seats in economy had plenty of leg room."
Cons: "I am not a fan of United WiFi. I was never able to watch more than five minutes of anything before the program had "unfortunately stop responding""
Pros: "No one sitting next to me."
Cons: "I need more room."
Pros: "That the flight was earlier then Expected"
Cons: "Bag fee"
Cons: "Flight was delayed 1.5 hours due to a maintenance issue"
Pros: "What you would think of a typical flight. Nothing special happened, just loaded up and flew."
Pros: "I liked the ticket counter person who helped straighten things out. When I arrived"
Cons: "When I arrived st 3:30am I found out that the first leg my flight had changed. The ticket person convinced the person she spoke with on the phone to confirm the change and not make me call the 3rd artsy booker. Unfortunately, I lost the seats that I had paid extra money to book. Everyone wants to blame everyone else!"
Pros: "Their waffle cookie is the best 'freebie' in the air. I also liked the access to the wifi for entertainment on my own device."
Cons: "The United mobile app as well as my emails stated that the gate was B3. Upon arriving at gate B3 and attempting to board, I was alerted that I was at the incorrect gate. The gate was switched to C11. However, my app did not alert me nore did it reflect the gate change. I didn't receive a text or email update. I had to run to the different concourse nearly missing the fling."
Pros: "Not happy. Can't afford such high fees to reschedule flight to see my 82 yo parents. I would have to fly first class to have room for my broken leg now. Doctor won't approve flight since this just happened 3/28/17. But, I can't pay so much more to fly home after surgery....near the holidays. Just makes me sad. I had insurance on 1 flight so i hope i can get 1/2 of my ticket price back. Yup, I messed up the insurance on the 2nd flight. My bad. So I'm out for 1 ticket, and a broken leg and torn ACL and I didn't see my folks. Can you do anything to help me, United? Please? Thanks. Pretty tough week."
Cons: "Will be disappointed if you don't try to help."
Pros: "Pleasant crew"
Cons: "For the second time this trip our seats were changed and we were separated seating both of us with strangers after we had chosen our seats at the time of the ticket purchase"
Pros: "The staff was great."
Cons: "Not necessarily their fault, but there was a lot of turbulence and at one point I hit my head pretty hard. Puddle jumpers are never for tall people. I do wish they made them just a bit more comfortable to walk through."
Pros: "The crew and flight staff were friendly and professional."
Cons: "The seats are very narrow and crowded and the seat backs do not go back far enough to provide any additional comfort. The 1.5 hr flight only had peanuts or pretzels for a snack"
Pros: "Enjoyed the free movies"
Pros: "I need some substance $400 for a flight And you offered me No water or snack"
Pros: "Polite flight attendants"
Cons: "Had to wait 40 minutes for a gate"
Pros: "Sucked. .the boarding process was a cluster.tiny bag of salted ceap..huge snoring man sweating on me in seat"
Cons: "Flight delay"
Pros: "Free movies and wifi"
Cons: "On time arrived early"
Pros: "There's really nothing good to say, because it never happened."
Cons: "Same problems I had with the Phoenix to San Francisco leg. The flight never happened. It was cancelled and I was stuck in Phoenix another night, missing my kids. No compensation was offered. When I asked, they said, "oh, we don't do that." Yet another reason to never fly United ever again. Alaska doesn't have to be asked for compensation, they just compensate you, period."
Pros: "The flight was good. Little bumpy but that was to be expected with a hurricane near by"
Pros: "Old aircraft, but it had the old more comfortable seats. Flight attendant was very nice."
Cons: "My 1.5 hr round trip ticket was $1000. No wifi. Snack mix was a mixture of pretzels and dried garbage. Stick with just pretzels United."
Cons: "This flight didn't happen."
Cons: "Very small plane. I have to valet my carry on which meant removing all my medicine (I am a cancer patient) and my camera and carry them on board with me."
Pros: "I liked the staff. Everyone was nice and hospitable."
Cons: "The ride was a bit bumpy, but sometimes that's uncontrollable."
Pros: "Your staff."
Cons: "The delays."
Pros: "That it was a short flight"
Cons: "Yet another delay. It took me a total of over 30 to FLY across country with United. I could have driven in that amount of time."
Pros: "united customer service quickly booked new flight for second leg as I was not going to make it in time"
Cons: "I did not like waking up super early in the morning only to sit at airport for 3 hours because an escape hatch leaked and got the radios wet. only to have the nearest tech over an hour away. and for him to not be able to do anything but let it dry out. Then the flight attendants did not even do a beverage service."
Cons: "From Chicago to Frankfurt table on my place was broken and I have to hold food and drink on my lob ( knee ). it was not comfortable with food and drink. Otherwise every think also was good."
Cons: "The plane never cooled to below 80 degrees"
Cons: "On April 15 we flew from Sacramento to Basel, via Los Angeles and Munich. We did exactly what we were told re reserving seats. We were told to call 23 hrs. in advance to reserve seats. When we tried to follow directions, we were not able to check in. Without checking in, we could not reserve seats. After numerous phone calls, to various numbers, we were not able to check in or reserve seats. By continuing to ask questions, to try and understand, we were told we were "under airport control". This was an "at random" situation and online check in was not available. Only 5 minutes earlier, we were still being instructed to check in online! We had never heard of this. I contacted a neighbor, who flies often internationally and within the U.S. He said it had happened to him once. He agreed that driving to the airport in Sacramento was a wise decision. This is not what we wanted to be doing 1 day before departure. At Sacramento we found a kind gentleman who saw our dilemma and checked us in as a favor. We saw assigned seats. He suggested we request to improve our seats the following travel day. It was a very challenging morning. As I tried to improve our seating the following day I was told, by airport staff, that this happened because we booked through Kayak? Rather with an attitude that we should have booked differently. This was a vacation we had looked forward to for years. I worked hard at not letting this difficult start damage my trip. Upon arrival in Amsterdam, I tried to learn more, to prevent a similar situation on the way home."
Cons: "lost baggage from chicago to alb"
Cons: "Seemed like pilot dropped the plane & lost control for a bit...was terrified..even the airline staff were afraid."
Pros: "The flight to OHare was fine. No problems whatever. There was no entertainment. The juice was ok."
Cons: "The snack I could not eat for dietary restrictions."
Pros: "The flight from Houston to Grand Rapids was great on time and smooth. The stewardess were friendly and just eagar to help. I just can't thank you enough United for getting me back home safely."
Cons: "Nothing, everything was a great."
Pros: "The space in between the row in front was above average. The extra space is appreciated. Gate agents were kind and helpful during the boarding process."
Cons: "Sat on tarmac for 1 hour after landing. I know that wasn't the crews fault. But they could have given more frequent updates and at least told us what gate we were at so we could have a better idea when trying to frantically make our connections. Also the entertainment was pricey for a 5 hour flight that I paid good money for. I thinK basic movies should just be included in the fees"
Cons: "This flight was 45 to 1 hour delayed, and I barely made my connection. The crew was not helpful in helping us deplane or giving us our gates to expedite the process. Awful flight"
Cons: "I'm not a cofee guy , meat and potatoes right. The carmel wafer cookie thing, not bad. I like peanuts one bag plain, one bag honey roasted perfect. Then the second carmel wafer came, I guess what choice do I have. The accountants have won, flat tasteless wafers fly best due to form factor plus most will not take another once they've had the first. Maybe several selections of the flavored wafer cookie? Imagine beer with a salsa wafer, wine with cheese garlic wafer, coffee and cheesecake wafer. In app selection or purchase by seat number. You customize your entertainment and refreshments. Yeah you had to pack light and get a millipeeper scan, but now for some reward. The new plane is nice, smooth surface seating, clean carpet. Not grossed out at all. Could not review the toilet, have never been. The wafer thingy is not refined enough yet. easy fix."
Cons: "I find it very frustrating that I get this great deal and get charged for EVERYTHING. Bags...drinks...snacks. I mean not even a cookie or pretzels? In the end I’m paying for a budget flight where I would have been treated like a valued customer."
Cons: "This flight was delayed for more than three hours and for my inconvenience a $50 voucher !!!"
Cons: "More comfortable, better food items"
Pros: "Nice crew"
Cons: "Delayed, uncomfortable seats"
Pros: "Simple and more affordable"
Cons: "To know if water had to be purchased or if it was free."
Pros: "Ticket was bought for my son and he missed the flight due to a vehicle accident involving him."
Cons: "Ticket was bought for my son and he missed the flight due to a vehicle accident involving him. Due to this unforeseen accident and the policy there is no way to recover or exchange part of the price to apply towards a future flight. The airline charges you to even speak to customer service."
Pros: "Attendants were nice"
Cons: "Seats are hard, late plane, over an hour late"
Cons: "Never fly. Never send a messange by phone or email."
Cons: "Expensive food and beverage"
Cons: "Uncomfortable seating,my neck and my back hurts"
Cons: "Very uncomfortable trip. By the time I was done paying for baggage and a seat cus I don’t want to sit in the middle I could have bought a more expensive flight"
Pros: "The plane was new and very clean"
Cons: "This was the final leg of my return from Athens, Greece ....... a short 3.5 hour flight that turned into a nearly 4 hour delay arriving home at 3:40am and in with patients at work at 8am. Also when asked for a soft drink, I paid for this? Shouldn’t a simple soft drink be some courtesy after such a delay? Just thinking out loud from past experiences I’ve had with my travels"
Pros: "Was nice that they waited for a couple passengers instead of closing the door on the dot. The stewardess were friendly and helpful."
Cons: "I would have really liked WiFi and some healthy food options. They were out of the beef jerky and everything else was even more unhealthy. The flight was full and felt pretty tight and crowded."
Cons: "Paying for water"
Pros: "on-time flight, easy boarding, friendly staff, flight duration announcement (I like to know how long the flight time will be wheels up to wheels down)."
Cons: "the seats didn't recline and were uncomfortable. I also didn't like paying $80 round-trip for a small carry-on"
Pros: "The staff was so kind and made the trip fun, very fast flight but so enjoyable. I honestly will not fly another airline if frontier is available. And best of all it was inexpensive... other flights were pushing 500$ and I got this ticket for 200$ overall great experience!!"
Cons: "Only thing was I couldn't buy a drink with cash which is all I had on me but I think that's every airline so nothing frontier specific :)"
Cons: "Prices change quickly"
Pros: "We were boarded quickly, ahead of schedule and were able to reach destination almost a half hour ahead of time. Nice crew, plane clean"
Cons: "This is not just Frontier - it is a BIGGER passengers trying to sit in constantly shrinking seat widths and leg room. I sat next to a very nice BIG person that was in my seat with me....had to keep the armrest up to allow them to fit. I know your bottom line is profit - so shrinking the passenger seat/room when the population as a whole is expanding makes flying overall a not good experience. I am waiting for you all to officially charge us for Cain air seperately."
Pros: "Comfortable flight, cheap rates"
Cons: "Some maintenance problems prior to boarding, gate agents not well prepared for situation, very hard to hear and understand their PA announcements"
Pros: "Barely anything - from check in, to waiting at the gate, to the flight experience, there was no positive to flying Frontier. If I had to pick a positive, it would be that I had a safe flight to my destination."
Cons: "The check in process did not work on line, so I checked in at that airport. Then, the flight was delayed. My flight time was originally 7:15a.m. I received an on line notice that the flight was delayed after 8a.m. - NOT HELPFUL. Then, at the gate, we weren't told that the flight was delayed until after 7:15a.m. The flight was delayed twice, with minimal to no explanation. We were told there was a mechanical issue that could take 10 minutes or 10 hours to fix. The staff was VERY rude to anyone who asked what was happening, as well as to several passengers who had been on the previous flight and had deplaned to get food, drinks, etc. The seating on the flight is very uncomfortable and there is no offer for drinks (non-alcoholic) or snacks of any type without paying extra money. There was a fair amount of turbulence during the flight, and the landing was very rough compared to several other flights I have been on recently. Overall, I would never recommend Frontier to anyone. Ever."
Pros: "Seat was not uncomfortable"
Cons: "Mechanical problem and delay and no option to bring another plane or crew in or have us fly another airline to destination. Flight delayed in stages till 19 hours later it did leave."
Cons: "Flight was delayed 3 hours and this impacted my plans."
Pros: "Price and service"
Cons: "Seats were uncomfortable and soft drinks were not free."
Pros: "Terrible. The charge extra for everything: $40 for a carryon bag, $11 to reserve a seat, $3.99 for a soda."
Cons: "Charged more for carry on than checked no entertainment"
Pros: "It was on time."
Cons: "The baggage fee was too high."
Pros: "Very helpful staff. I planned wrong but they still got me onto my flight."
Cons: "Seats are uncomfortable and cramped, but i knew that coming in."
Cons: "Concourse changes last minute and not communicated..."
Pros: "The crew was nice, and the plane was clean."
Cons: "I purchased my ticket at a good price but if you didn't watch all of the catchy add-ons you were paying a much higher price. That is why you must always read the fine print. It was almost impossible to check in online as I had to keep starting over not sure why."
Cons: "The luggage took forever to come out and caused me to miss a bus"
Pros: "The flight crew was alright."
Cons: "Did not like that everytime I fly the flight is delayed, usually by a lot."
Cons: "Two hour delays on both flights"
Pros: "We arrived safely."
Cons: "Over 6 hours of delays - about 45 minutes in the plane waiting for a gate, the rest waiting for the flight to arrive. The worst part is not a single person offered any kind of explanation - no one in the airport and no one on the plane. When do you ever wait 5 1/2 hours for a meeting and receive no explanation for the delay? Inexcusable. Frontier will always be my very last resort from now on."
Pros: "The staff was friendly"
Cons: "The four hour delay sucked so bad"
Pros: "Good efficient staff, newer aircraft, comfortable seats"
Cons: "cramped seating, no food/beverages at all, attempts to get more money for seats during on-line check-in. It seemed deceitful, set up to make people think they had to upgrade or they wouldn't get a seat."
Cons: "Everything had a charge so I didn't have any food or drinks. The crew was ok minus missing a trash pickup once and the demonstrations lacked energy. The announcer was fine. Seats were fairly uncomfortable."
Cons: "late departure late arrival sat on tarmac 40 minutes"
Cons: "When we checked our bags it cost me and my friend $125.00 dollars to check our bags what a never fly Frontier again."
Cons: "Is it really that desperate that airlines have to charge $2 for soda?"
Pros: "The crew was very friendly."
Cons: "Seats are small and I'm a small women. Very basic plane for that long of a trip."
Pros: "The cheap fare."
Cons: "Paying for luggage that I carried on. Paying for every drink, except water. Paying for snacks."
Cons: "Flight was very full. No room to stretch. Seats close together. Felt cramped."
Pros: "The 40 minutes the flight was late the crew made up in the air"
Cons: "Took 45 minutes for baggage to appear"
Cons: "The plane left close to 6 hours late - no known reason. Would have left an hour earlier but since Frontier only has one gate at LGA, we had to wait for another plane that landed a minute or two before ours to deplane and reboard and leave the gate."
Pros: "Flight was on time."
Cons: "There is no leg room for tall people!"
Pros: "Speedy boarding and fast flight, crew was ok."
Cons: "Charged for one bag, charged for soda and chips on plane."
Pros: "Southwest is pretty much my only other option to fly diect from MCO to IND. Southwest would charge me 3X as much for basically the same experience. Sure, Southwest might not charge me $1.99 + tip for a can of soda, but that's because they charge me $100s more on the airfare. I'll take $1.99 can of soda any day. The flight was on time. Boarding was simple and stress-free. The crew was friendly and efficient. The seats were a bit cramped, but not intolerable for a 2 hr flight. I could have purchased an aisle seat for about $30 more, which would still be cheaper than Southwest, but I chose to save money instead. I like having that choice. My baggage arrived intact and on time. Why would I fly with any other airline at these savings?"
Cons: "When I checked in, 16 hrs pre-flight, flight was WIDE open. I booked a $20 seat. Got on, flight packed. Asked to pay to upgrade my seat, I had to pay an ADDITIONAL $50 for an exit row & rec'd no credit for the seat I had originally purchased. Also, flight attendant Randall Stride was really liked to exercise his "power" as a steward. He was not very friendly."
Pros: "Overall it was a good experience. The crew was very nice and attentive to my needs. The boarding process was very smooth."
Cons: "The seats don't recline and since this was a night flight that was a drag. The tray table is not big enough to really work so with out being able to work or sleep it was not conducive to being a great experience and there was no free radio. So I rated the entertainment as boring. The reason I said the food was poor was I didn't feel like $2 for a Diet Coke was a value so I had water. The water was bottled and good so I went up to a mediocre."
Airlines flying from Cedar Rapids to New Mexico have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Cedar Rapids to New Mexico
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