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— Vermont
May 23 — May 301
Round-trip
1 adult
Economy
From?
To?
Mon 5/23
Mon 5/30
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Top 5 airlines serving from Central America to Vermont
Scores according to KAYAK customer reviews8.1
JetBlueOverall score based on 20185 reviews
8.2Boarding
8.2Comfort
8.6Crew
7.9Entertainment
7.8Food
Airline reviews
The fact that my flight was cancelled in Tampa and Delayed 2X and I was told I would get a hotel voucher in NY since I was going to arrive at 1:15 AM and not fly out until 9:45 but it was a LIE. And one of our party didn’t get in our flight in Florida snd is presently still at JFK waiting to return to VT Definitely could have been handled Better!!!!
The fact that my flight was cancelled in Tampa and Delayed 2X and I was told I would get a hotel voucher in NY since I was going to arrive at 1:15 AM and not fly out until 9:45 but it was a LIE. And one of our party didn’t get in our flight in Florida snd is presently still at JFK waiting to return to VT Definitely could have been handled Better!!!!
delay on both flights. Never fly again
Flight was delayed twice. The TV didn’t work, flight attendant said she would give me a voucher and never did.
Like: entertainment, stewardess were nice Dislike: delayed flight, shuttle was inconvenient
Cons: "My mom was supposed to take a JetBlue flight on 06/10/21 at 11:00pm. They called us, saying that the fight was delayed 4 hours. Meaning that she wasn’t going to make it to her next flight to Boston. We ended up changing the whole trip for the next day on Friday. When my mom got the la aurora airport no one told her that the flight was delayed again. But I could see it in my app. The flight ended up being late again and my mom missed her flight to Boston; and they wanted her to wait for more than 10 hours at the airport. And this is just now, my self and my mom had horrible experience with JetBlue before too. It is always one thing after the other, very sad!!"
Cons: "Excellent trip"
Pros: "I absolutely love JetBlue! It’s spacious, reliable, and best of all the new carbon neutral planes in the US are wonderful!"
Pros: "Yes, luckily I was in the first row."
Cons: "Flight delay due to late arrival of plane from Boston. Also I changed to this flight from the same one I had been booked on the following day due to severe weather expected and my need to be home for medical appts. The cost was high to change and the flight delayed, disappointing!"
Pros: "Excellent entertainment options with screens installed in each seat."
Cons: "A second drink cart offering later in the flight would have been nice."
Pros: "The JetBlue crew today was the friendly bunch I’ve come across during my years of traveling. If you ask for a second packet of complimentary snack they don’t hesitate to give it. We departed late (say about 15mins) but still arrived at our destination about a whole 20 mins earlier."
Cons: "Really wish Airlines would start offering meals again which ofcourse, would be included in the airfare."
Pros: "Arrived 17 minutes early too!!!"
Pros: "Boarding was fast"
Cons: "Outlets on the plane Flight attendant seemed to have an attitude"
Cons: "The flight fly on time"
Cons: "My connecting flight was delayed, and I had to spend 12 hours in the airport, with no hotel voucher!"
Pros: "Staff at gate"
Cons: "The first flight was severely delayed, leaving me only 2 minutes to catch my connecting flight. There was no warning or good explanation for the hour delay on the tarmac. The original connection would have left me with about an hour for a layover, which I was fine with. Thankfully, the assigned gate for the second flight was close to the entrance. I almost didn’t make it, though."
Pros: "Legroom in coach and snacks"
Cons: "My wife and I were assigned seats in separate rows"
Cons: "Entertainment system kept shutting down and because the controls were under my elbow it was impossible to not keep hitting it causing the channels to change."
Cons: "Once again, on this flight, I, my wife, and our 2-year-old were split up. This time, we were all placed in different rows. Way to go JetBlue! Thankfully, on this flight we had people who were decent enough to trade seats with us (probably because it was only two seats to an aisle, and therefore, no middle seats) so we could be together. Shouldn't have to do this though. PUT FAMILIES TOGETHER ON PLANES, ESPECIALLY IF THEY HAVE YOUNG CHILDREN."
Pros: "On time take off."
Pros: "Crew was great."
Cons: "There was a mechanical issue which delayed boarding, but they tried to accommodate accordingly."
Cons: "I missed my flight and I took JetBlue before and this first this happened"
Cons: "I decided to go on this direct flight instead of a delta flight with one connection because I wanted to get home earlier because I have work the next day. This flight was delayed and caused me to return to West Palm late and exhausted. I got to the JFK early from Manhattan because of possible traffic. With the flight delay, it caused me to be spending extra time waiting in an airport instead of visiting with my daughter."
Pros: "I had never flown Jet Blue. It was only a 45 minute flight but it was enjoyable. Lots of leg room, friendly attentive crew, no hassle. I'd fly Jet Blue again."
Cons: "So the delay messages started at 7am two hours before the flight was scheduled to leave. Flight is over an hour delayed. The flight is only a hour long but still annoying. Arrived at the airport 2 hours early and noticed that the plane was in fact at the gate. Hmmm, no pilot apparently. Pilot arrives, we board with the hopes of getting out earlier than the delayed stated. But wait, all the passengers are on board but we are waiting for ice and catering. Seriously, the plane has been here for 2 hours and jet blue can’t spped things up and we are further delayed by waiting for ice. Poor planning!"
Cons: "When I arrived at JFK after 14 hours long flight on Emirates, the service counter was understaffed with 1 hour long lines! Un-acceptable! Especially, since all I needed is to re-print my boarding pass, because US TSA would not accept the boarding pass printed by Emirates in India. The kiosk would not recognize my name on reservation! The kiosk did not recognize my recently issued US passport! Bloody annoying! Only able to print the pass after keying reservation code - yet, again not acceptable! The other, earlier attempts should have recognized me and found my reservation! Very upset with quality of service on the ground!"
Cons: "Poor service"
Pros: "average flight. Friendly crew."
Cons: "There is no online check in! Kayak sells multi-airline flights with airlines from different alliances and that does not allow you to check in online. We got to airport at 3:45 am- no one at the check in counter, employees finally arrived at 4 am, checked in, but then we don’t have seats asssigned! We get to the gate and wait-wait-wait until almost 5am and finally the employees were able to find someone willing to move so that myself and kids don’t get seats in emergency exit row. Nuts. Very unpleasant(not the employees, those were nice-it’s the check in and seat assignment policies)."
Pros: "Short flight"
Cons: "We waited for an hour for snacks and the snack truck showed up, and we wanted up taking off without snacks. I had slept in the airport all night and was starving."
Pros: "Free WiFi, snacks and friendly staff"
Pros: "Very smooth pleasant flight"
Cons: "My original flight left at 6:43 p.m. yesterday. When my conference wrapped earlier than expected I went to the airport to see if I could get on an earlier flight as when looking on your app there were options at 2:29 p.m. and 4:45 p.m. and both still accepting bookings. When I got to the airport around 1 p.m., the woman at check in informed me that a flight time change would cost me $75. I was surprised as the one-way flight I had looked up before was only $48 so it would have been cheaper for me to just purchase a new flight! Also another woman at the conference said she was able to change flights easily. I don't understand why if there is room on a flight and I am going to the same destination, same airline, why the change fee is so outrageous. This is a simple way that Jetblue could have improved my customer experience. Instead I waited in the airport all day. :("
Pros: "The flight time was 2h 10mins that was incredible"
Pros: "The boarding process was quick and uncomplicated."
Cons: "The seats were quite small with little leg room. Perhaps because it was a smaller plane. There were no entertainment options."
Pros: "Everything was super comfortable and the movie I watch really good I like having choices it what to watch．"
Cons: "It wasn't anything that I disliked. I just thought it was funny that when the plane landed in Bermuda everybody jump up before HE turned off the seatbelt sign like they would get out any faster.ＬＯＬ"
Cons: "On the way to San Juan my flight was delayed for over three hours due to a failure with the heating and cooling system. On the way back to NYC, the flight was delayed for unknown reasons."
Pros: "Nothing to speak of except we got here in one piece"
Cons: "Turbulence was terrible, understand that is not JetBlue issue - wanted to note."
Pros: "Service at the ticket counter was excellent."
Pros: "fast on boarding... went well considering it was a busy flight and delayed"
Cons: "my partner and I were in different boarding-groups but the check-in clerk didn't let us go in together. We were separated by groups... I've never heard of this before and I do a lot of flying. It happened to several couples on the flight. We were puzzled."
Pros: "On time"
Pros: "Pilot kept us up to date on status of our departure"
Cons: "Crew was discourteous and seemed annoyed and departure was late"
Pros: "Everything about the plane and the crew. Power for phones and tablets were awesome. Extra room seats are great for families."
Cons: "Delays tyo and from the airport. Floor cleanliness could have been better."
Cons: "It was just too hot inside"
Pros: "Left on time. Quick, smooth flight. Arrived early. Couldn't have been better!"
Cons: "No breakfast on 3 hour flight that departs at 7 am."
Pros: "Apart from a well handled gate change, the flight was uneventful."
Pros: "Everything but entertainment."
Cons: "Entertainment, all channels do not have subtitles for deaf people."
Pros: "Great customer service and attentive staff. I would definitely ride Jetblue again."
Cons: "Nothing."
Pros: "Communication, space"
Kay is the epitome of greatness; she and her coworker really made a quick flight more desirable. Kindness is their portion and that’s amazing to me!!!
Upgraded to Comfort plus with three across on aisle and wall in front of us. When I went to restroom near end of flight I saw seats available all over. We could have been more comfortable if the seats were more equitably assigned or if flight attendants said something And movie crashed. We love Delta, but have had better flights.
Internet access was much better than non-existent American Airlines. Need higher speed, to watch entertainment on our phone would have been great!
I had an expired ticket for a free drink from the team. it expired during the pandemic. I purchased a drink when i think it would have been really sweet for them to honor it. Between trying to be safe and travel when i felt comfortable, I missed the deadline. It would be different it we hadn't been locked down all year. Just felt like if there was a time to be nice that was it and the stewardess mussed it. All good.
The flight attendant was terrible her name was chauvan
Wish there could be real food served.
Cons: "So far nothing."
Pros: "Entertainment selection was nice."
Cons: "We were seated near the back of the airplane. The heater came on midway of the flight, by the time we landed, it was difficult to breathe because it was so hot. The flight attendant all relocated from the back of aircraft to the front aircraft where it was cooler, I assume. I was worried for my son."
Pros: "Entertainment. Flight attendants. Food"
Cons: "PROBLEM WITH LOCATING BAGGAGE CAROUSEL. GIVEN WRKNG LICATION ."
Pros: "The flight was comfortable"
Cons: "It got delayed multiple times."
Pros: "In flight entertainment"
Cons: "Food provided, other than snacks, would be a plus"
Cons: "Broken plane. Why not take better care?"
Pros: "One crew member was especially amazing"
Cons: "The rest of the crew were meh. This time there was no food. I pillows. Water leaking from the ceiling."
Cons: "Flight cancelled with no reasonable alternative. Ended up driving."
Pros: "Efficiency"
Cons: "Snacks?"
Pros: "Met expectations; except for treatment of an oversized passanger, which turned out good in the end."
Cons: "Refreshments"
Pros: "Good entertainment options."
Cons: "Only water and coffee available. Flight had been delayed over an hour."
Cons: "Terrible"
Cons: "More room."
Pros: "The flight was solid and they provided a consistent experience"
Cons: "Not applicable"
Cons: "Flight Delayed > Pilot on Connecting Flight"
Pros: "Preboarded and all went smooth and quick"
Pros: "All the movie choices. Wish TVs came in all aircraft and/or flights 2+ hours. :-)"
Pros: "On time flight courteous service"
Cons: "Food"
Pros: "Great employees, genuine, quick drink service, early arrival, available entertainment"
Cons: "Boarding process was slow and backed up due to extra baggage needing to be checked involuntarily"
Cons: "Additude of some of the crew. After a long talked off delay ,Rod would not give me a glass of water to take my evening medicines."
Pros: "Everything else was okay"
Cons: "We arrived late & the connecting flight was far away got there with door closed 10 minutes before they left. But wouldn't let us on another 3 or 4 passengers. Needless to say are pre paid ride to the Cove we missed and we probably miss our dinner t 6to 7"
Pros: "Very nice stewardess on this plane. Seating was excellent."
Cons: "Crew was not apologetic after we missed connecting flight due to technical difficulties with their plane. I was re-routed to Barcelona and then a very budgetary Airlines to Athens which was ridiculously tight again with seating and flight was almost an hour late. Luggage didn't come until following day. And to top it off, I thought I would be flying with KLM on both legs!"
Pros: "Everything was easy and smooth."
Pros: "Staff, service, options"
Pros: "Nice plane. Efficient crew"
Cons: "Not their fault but they were delayed 4 hours. At least they texted updates fairly frequently but I can’t give a 5-Star review because of the huge delay"
Pros: "Flight was late leaving JFK. I paid extra for Comfort Plus and had the most uncomfortable seat ever. My back ached during and after the flight. Absolutely the worst seat ever that I have had flying. While it was a short flight we were supposed to get serviced during the flight, but there was no cabin service unless you were in 1st class. So much for the perks of Comfort Plus as there were none. Not even a glass of water. Wow! When we landed late obviously because we left late we were late and there was no ground crew to get our plane to the gate so we sat for over 1/2 hour on the taxi way waiting for ground crew to be available for us to get to the gate. To add insult of injury when we did get to go to the gate there was no gate available for use so we had to deplane in the rain down the emergency stairs. They said that if you had a problem with the steep stairs that they would make other accommodations. Probably would have been another delay so we all carefully went down the steep slippery stairs. I doubt that the stairs met any OHSA or safety requirements except for emergency issues. They were wet and slippery. This was the absolute worst trip that I have taken with Delta. It will seriously influence my future trip decisions."
Cons: "Not being on time. Not delivering service stated. Sitting on a taxi way for extra time. Having to disembark down steep slippery stairs, basically an emergency exit. This trip was late from start to finish."
Pros: "Costmer service great"
Cons: "Delayed so I was not home until middle of the night."
Pros: "The flight itself was fine."
Cons: "The flight was delayed and it set off a slew of connection problems."
Cons: "Gate attendant was extraordinarily rude"
Cons: "No on board entertainment."
Pros: "on-time and quick boarding times"
Cons: "Waiting too long before take off with no circulation of cool air"
Pros: "I was on a 3 seat side at the window. I was lucky to get seatmates who were friendly and helpful. The crew was great, and very friendly."
Cons: "I love that the flight was cold, but if you get easily, you might want a light jacket or blanket!"
Pros: "Pushed back early, short taxi, took off one minute after scheduled departure, smooth flight, landed a half hour before scheduled time."
Pros: "Delta made sure my husband and I had seats together and my husband was thrilled to have a window seat. We took off and arrived earlier than scheduled so we didn't have to run to catch our connecting flight."
Cons: "Everything was perfect. Nothing negative to report."
Pros: "Clean aircraft, boarding area, and friendly flight crew."
Pros: "Food was OK, ice cream at mid-flight was my favorite thing. I liked the choice of movies. Drinks are also good but why not include pure cranberry juice? It goes great with vodka."
Cons: "Boarding is ridiculous. Everyone who is not some kind of VIP is asked to line up and is treated like cattle. 5-feet tall woman holds above her head a sign with the zone currently boarding. Nobody can hear or see anything. Why not use the big LCD displays at the gate??? In the plane they had to restart the computer system as some TVs were not working and it took longer than they said. Toilets were kind of stinky and I could smell them from my seat on row 26. Blankets are way too thin for the blasting AC."
Pros: "Frequent food offerings throughout the flight."
Cons: "Boarding the plane was not easy. We had to show our passports to a man who quizzed us on where we were coming from, where we were going, and asking questions about our luggage. After that we had to go through another security point and scan our boarding passes, but most people could not get through with our boarding passes, so we had to get in another line to show our passes to our agent. It was very stressful since we were running late since the border control line was so long! While it was stressful, I am glad that they were careful regarding the security,"
Pros: "seating at row 2a was roomy enough only because the seat in front was empty do no danger of a recline. The service was excellent, entertainment options excellent and products in bathroom are nice - Malin & goetz. The captain came out and greeted everyone, which I appreciated"
Cons: "The food served for dinner was not great. Pasta with a mushroom sauce. Sauce was really soupy. I'm not really crazy about the snack basket options - not enough savory and no chocolate. The seats on the new 737-900 are not comfortable"
Pros: "Wonderful staff, very helpful after our plane was diverted"
Cons: "Old plane. No seat back entertainment. No USB ports"
Cons: "On landing it felt like we crashed into the runway. I think it would have been helpful to have the pilot tell us what happened."
Pros: "Departed and arrived on time. Arrival time is better than before."
Pros: "Yes the crew was good"
Cons: "For me all was ok"
Cons: "Not being delayed and staying 3 days in Panama"
Pros: "The Punctuality"
Cons: "No comments"
Pros: "Micha esoera en la linea de chequeo"
Cons: "Y el personal es pesado"
Pros: "Great crew and service."
Pros: "On time and good flight"
Cons: "Food"
Pros: "Quick and easy boarding process. Hassle free flight."
Cons: "The chicken wrap was terrible!"
Cons: "Flight was delayed and airlkne system was down"
Pros: "Fast flight"
Cons: "Check in process of copa was terrible. Check in clerk and manager wouldn’t let me take my stroller and check it at the gate. Had to leave it outside of the airport. Traveling with 2 small children."
Pros: "Flight was great and crew was very nice as usual."
Cons: "When I got to Guatemala I was told I couldn't check in unless I had a ticket leaving Costa Rica. I have never had a problem with this in the past. I had to have someone purchase a ticket last min out of costa Rica so I could check in. When I got to CR they didn't even ask me for my ticket or proof"
Pros: "Great crew and service"
Cons: "Entertainment is the same as three weeks ago when I flew the same route with them."
Cons: "Tuve que comprar otro boleto porque no aparecía mi reserva"
Cons: "No había tv individual, staff no muy amable"
Pros: "Que el avion era de 2 filas conn2 lugares"
Cons: "La comodidad.. Son muy estrechos..."
Pros: "that 2 people didnt show up and was able to spread out and sit in a different seat."
Cons: "that they ran out of food by the middle of the plane. I was only offered food I was allergic to."
Pros: "Boarding process and crew service were ok"
Cons: "Comfort and entertainment could be better"
Pros: "An online departure, good service, and ontime arrival"
Pros: "1 checked bag plus 1 carry on and 1 personal item included in economy ticket. Orderly boarding."
Cons: "Bellow average food but at least its free. There is no entertsinment system at all. No video monitors and no power ports."
Pros: "The flight was not full so boarding was fast and easy. Getting off didn't take forever. Crew was friendly and helpful."
Cons: "Without the individual screens, you were forced to watch whatever was on so I didn't."
Pros: "Lo mejor fue la atencion de la azafata colombiana el avion era peque aunque prefiero q sea de 2 butacas de cada lado ... Lo mejor fue el precio Kayal gracias."
Cons: "No es un servicio sobresaliente"
Pros: "All the crew in CR and Guatemala were very courteus and professional."
Pros: "The attention and service"
Cons: "The price, I like to flight in this line but some times I can’t afford the price"
Pros: "Take off on time"
Pros: "Friendly staff, clean and comfortable seats and good food!"
Cons: "Two out of our three flights had no onboard entertainment."
Pros: "Checked 2 bags for free. Crew was nice. Entertainment was free."
Cons: "There was a kid kicking my back and the crew member didn't do anything"
Cons: "movies?"
Pros: "The convenience of taking two bags without paying extra"
Cons: "Small leg room space"
Pros: "quick and easy"
Pros: "Service."
Pros: "Everything went very smoothly and on time. The captain did an excellent job of describing our flight course and other detailed information about the flight. It was a very pleasant and comfortable travel experience."
Pros: "The flight was cool, i loved not having to get down the airplane in Costa Rica to conitnue to Guatemala."
Cons: "It was freezing, and they didn't offer blankets just while we were on the plane."
Pros: "Good. Everything went well"
Pros: "Everything but I will never travel on COPA again and have warned everyone on facebook and the internet why.... because you require and exit ticket out of Guatemala. What if I am traveling by bus, by car or by boat?? Guatemal immigration does not require this. I have friends with immigration and I have confirmed this.....Show me the law that is enforceble.....Please"
Cons: "Why do you require an exit ticket out of Guatemala on my return trip. I flew from Columbia to Guatemala with plans to leave Guatemala by boat last year and had to buy another ticket only to cancel it later. I talked to Immigration in Guatemala and they say there is no reason for you to do this. I just returned from Panama and was asked for an exit ticket from Guatemala again. I have warned all of my friends to travel with other airlines other than Copa only for this issue. I will never travel on Copa again until you fix this."
Pros: "Overall the staff where great and respectful."
Cons: "Seats can be uncomfortable on the back and neck."
Pros: "Copa allows two bags of 50 pounds to be checked along with carry-ons. They provide a full meal on each flight (at least that we've been on). The crew is accommodating, even providing more than one drink. The chairs are fairly comfortable."
Cons: "The headsets didn't seem to work. Someone broke their headset connector off in the receptacle in the seat."
Pros: "They give you actual substantial food!"
Pros: "2 free checked bags, and hot sandwich and drink in coach"
Cons: "Can't think on anything"
Cons: "The night before my 7am flight, I received an e-mail from Copa saying that my flight was cancelled, without explanation. When I tried to phone customer service, I was repeatedly hung up on. The e-mail indicated that more information would be forthcoming, but there was no follow-up. My flight was never rescheduled, and I was forced to buy another flight at the last minute from another airline. Because of the cancellation of my original flight, I also missed my connecting flight."
Pros: "Swift service (land and on board), but the seats don't have any leg room ..."
Pros: "Excellent service"
Cons: "I arrived late because of work to the airport but i still was on time and they didnt let me check my bag"
Pros: "Todo excelente"
Pros: "great service"
Pros: "Vey accurate time"
Cons: "The web checking was a bit slow"
Pros: "I was looking to fly to Costa Rica and found a price offer for $70 through Volaris. I thought this was a good deal until I looked at the baggage policy. Turns out you have to pay for each bag,bringing my luggage total to $50. Thats when I noticed Copa Airlnes had the same price for airfare plus two free bags! I was sold. Overall great service!"
Cons: "Almost missed my flight due to flight being changed to a different gate than what was written in my ticket."
Pros: "Thank you for offering food, but something's without meat would have me flying copa every time!"
Pros: "Checking , the agent was very polite and helpful."
Cons: "The service on the plane, I ask for some coffe and they gave it to me when they wanted to not when I ask..."
Pros: "Staffs were so kind and professional."
Pros: "Good service for a short flight. The web check-in is very helpfull to avoid the long lines at the airport."
Cons: "A little bit overprice for a short flight."
Pros: "love you guys!"
Pros: "The seats in business class were nice along with the hot towel."
Cons: "Entertainment options were very limited to non existent, but it was a short flight."
Crew were non responsive no drinks served for four hours except one quick round 30 mins into flight! Luggage lost! Crew insisted we check bags as flight they claimed was too full for groups 789 to have room for luggage this turned out to not be true! We only had a 45 min layover not e ouch time for luggage to be loaded! Just annoying to be honest! Anyway we have a choice of airline so we can find another!
One restroom didn't have water in the faucet and the others seemed to have little water for flushing. Thank you, Jorge
Of all the 4 AA flights I had during this trip, 3 had mechanical issues. And all flights had delay problems. Never thought about this from AA in regards to maintaining their planes 😕
More leg room.
Nice new plane
Cons: "Two loud drunks talked loudly about inappropriate topics the entire flight while not wearing masks. Several people were not wearing masks and the crew never even tried to quiet them down or to tell anyone about the mask. I wondered if the crew agreed with what they were saying that’s why they allowed it. I say that because the one time a steward came to speak to them, it was in the most endearing way. The drunks were commenting that they were told there’d be alcohol and the steward said something like “It’ll be back soon. It’s just that things have been difficult. Have you been watching the news?” in the sweetest way. It felt like a wink."
Pros: "Got on the plane. Grateful we got to where we were going. Smooth transition to aircraft."
Cons: "Seating order was not good. Plane should seat from the back to the front. It was reverse order and a little taxing. No one came to check on passengers, offer concessions etc."
Pros: "It wasn't Spirit."
Cons: "Missed our connecting flight due to mechanical issues, but we were put on a later flight. Due to covid it's hard to get really good customer service. It would be nice if American had said well in advance that you need their app in order to connect to wifi on the plane."
Pros: "The flight was on time and the plane was clean and new."
Pros: "Free novies"
Cons: "Food service and better social distancing"
Pros: "The touch screens had a good selection of movies and tv, which was very nice."
Cons: "The crew pretty much ignored us, not friendly at all."
Cons: "Logan is the worst. We landed early and it took over an hour to get our luggage. It is soooo slow"
Pros: "Flight attendant very good at updating the passenger"
Pros: "Seats."
Cons: "No entertainment. No WiFi. Lots of dissappointed people."
Pros: "goog seats and comfortables"
Cons: "food, please!"
Pros: "Crew was good"
Cons: "Less gate changes"
Pros: "Overall is a good flight"
Cons: "seats"
Cons: "Food was what you’d expect on a plane, wine and beer service was nice. No real entertainment unless you could see the screen on the roof. WiFi was kind of expensive. Cabin crew were very nice"
Pros: "This was a quick flight - 39 mins I also got an upgrade too"
Pros: "Nothing"
Cons: "Flight was delayed 3 hours"
Cons: "Speaker volume was too high."
Pros: "Nothing"
Cons: "Poor accommodation for the flight delays. We had to wait 4 hours in line to change our flights because we missed our flights. Not enough staff."
Pros: "Fast boarding and unloading."
Cons: "Flight leaving on time."
Cons: "Food options were just snacks. On a 4 hour flight? What??"
Cons: "No gogo WiFi"
Pros: "It was an average flight"
Cons: "Delay of 2 hrs and it wasn't due to weather"
Pros: "Good legroom on economy"
Cons: "All flights should include WiFi, and or entertainment, and better snack options. Flights out of and to Burlington are very expensive!"
Cons: "Flight delayed because the crew arrived late the night before. This created a chain of events that got me to Newark 7 hrs later than scheduled."
Pros: "On time, not completely full, good staff at gate & on plane"
Cons: "All good."
Pros: "Good entertainment selection"
Cons: "Most was as expected."
Pros: "On time and pleasant staff"
Cons: "Na"
Pros: "The seats were comfy and spacious."
Pros: "It was a good flight"
Pros: "Finish currently use were the most courteous and caring I ever was serviced by."
Cons: "Not much to recall"
Cons: "So many different categories to board!! Same applies to all legs of this trip... it is annoying and completely inefficient."
Pros: "Nice meals, attentive staff"
Cons: "Check in staff was unprepared for volume of people. When asking an American Airlines agent if I could use the priority check in because I had priority seating I was told no. I was informed by a customer going that way that I indeed could. When I got in line for the priority check in, the agent looked over and very loudly said that I was in the wrong check in area. Given the volume at which it was said to me I felt embarrassed, and was upset at the fact that I then had to respond that I indeed was in the correct location."
Pros: "I usually don't like or at the meal in coach, but I had a ravioli pasta dish that was great. Also the wine was a much better quality then what I have been getting on the other airlines."
Cons: "On my particular row of seats the power outlets were dead. The flight attendant tried to reset, which reset the entertainment but the outlet remained dead. Used the USB port to charge."
Pros: "Comfortable seats, attentive staff"
Cons: "More non dairy food obtions"
Cons: "Four and a half hours on board and just a cookie? Really!?"
Pros: "Nada"
Cons: "Overbooked Long lines Lost bag for my son Rude agents Absude EU 33 charge to book a seat. Bad website. Not a decent customer service. End this airline"
Pros: "Nothing."
Cons: "They would not let me board for being less than 5 minutes late."
Pros: "On time"
Cons: "The plane was very outdated and the food was poor. Flight attendants were very rude."
Pros: "I liked that the boarding was efficient."
Cons: "I didn't like that the departure time was delayed because it caused be to miss my connecting flight."
Pros: "THE SEATS WERE COMFORTABLE AND CREW AND VERY ATTENTIVE."
Cons: "Check in crew were awful. Told us that there was a sick passenger on the plane and asked if my friend and I would volunteer to take a flight out the next day, that star alliance would put us up in a hotel over night, pay for our evening meal and fly us business class in the morning, that all we had to do was wait at our departure gate And someone would call our name before boarding. We accepted, waited patiently, then we were scolded for having our checked bags with us and told multiple different conflicting stories about how we were to board our flight, that volunteers were no longer needed. I checked multiple times with check-in crew to confirm that the scenario was a go. They confirmed each time, so I canceled my accommodations for the evening in Lima. The change up at the gate left for a big mess to clean up. The gate crew kept arguing hat they never told us to cancel our Lima plans. But that was besides the point. The point was, they told us one thing, there was a major breakdown in communication among check in and gate crew as well as between all crew and me and no crew member took ownership or apologized for the flub up. And I'd like to point out, this was not a language barrier issue, all flight crew spoke English fluently. One crew member said all volunteers were obtained and they no longer needed us, another said that the sick person flying (the initial issue) was no longer flying, so no volunteers were needed. crew never owned that. they suggested that it was our issue that we canceled our plans. We were able to fix, but incredibly disappointing and frustrating experience."
Pros: "Flights were on time and staff all were smiling and kind."
Cons: "Liked everything!!"
Pros: "Flight on time"
Change airline
Cons: "Quick flight on time and no issues."
Cons: "Our bag was tagged as Priority, and was literally the last one off the plane. We clearly have different definitions of that word."
Cons: "Flight delayed by over 4 hours. Took another flight"
Pros: "Amazing crew and comfortable seats"
Cons: "Food, movies"
Pros: "staff was nice"
Cons: "it was late as always, so instead of getting home tonight, I am in a crapy hotel in Houston ...."
Cons: "food"
Pros: "I had the row of seats to myself and lots of leg room."
Cons: "Our flight was delayed. We watched while the next flight was loading on time. We had to wait 2 hours!"
Pros: "The pilot and stewardess were very pleasant to chat with the stewardess was sweet, pleasant to chat with. All around enjoyable She likes her job as does the captain."
Cons: "I fell getting out of my small seat breaking my glasses and hitting my head on the top of seat’nnn"
Pros: "Losding procedure orderly, staff helpful."
Cons: "Pretzels are getting old, anything new out there?"
Cons: "What I wrote above was meant to describe our experience from Chicago to Burlington- not Milwaukee to Chicago. Although, we had a delay in Milwaukee too. Overall, everything was only fair"
Cons: "When boarding, the agent said we had to check our rollaboards because they were our of overhead bin space. Hen we entered the plane, we saw that the entire back half of the plane had empty bins, but by that time it was too last to retrieve our bags."
Cons: "Never got to dc"
Pros: "Everything was fast"
Cons: "emtertinment screens in the front Row couldn’t turn Iran’s it was a midnight flight."
Pros: "United is an OK airline, but their planes are old and not comfortable, entertainment is inexistent since it has old and bad screens and everything is paid, better to have your own tablet."
Cons: "Seats aren't comfortable, airplanes too old, food is bad, crew members don't have the service as Asian or Middle east airlines."
Cons: "Waiting in the airport for 8 hours."
Pros: "All the effort to make my need for wheelchair problem free"
Pros: "The flight was full. I was upgraded to an exit row seat which was wonderful."
Cons: "Nothing"
Pros: "I had a good amount of time between each flight, every plane was waiting at the gate when I arrived, every flight arrived early."
Pros: "Once the plane boarded it was a smooth flight."
Cons: "The airline said that it needed to take on additional fuel due to bad weather, which would make the plane overweight. This meant that nearly half of the passengers who bought tickets would not be able to fly. Thos made boarding stressful as they were randomly calling names. They were offering $2000 and a hotel and meals and a flight out the next morning. However I did not have flexible travel plans and the stress of hoping to be allowed to board was unpleasant."
Pros: "Was excellent i like thank you"
Cons: "Nothing al contrario all excellent"
Cons: "We kept getting delayed by 20minutes (for 4 hours) without any communications/updates from the staff as to what the problem was or when a solution might be found."
Cons: "I reboarded the same plane for this leg of the trip. The same issue with the air being unbearably cold."
Cons: "No one notified me that my trip was cancelled I found out myself and then had to rebook after waiting two and a half hours on hold for someone at United for assistance no one ever answered"
Pros: "No layover and the guy was nice to sit all 3 of us together."
Cons: "Unorganized for boarding, unorganized for check in, no snacks, no meals available on flight or at the airport due to it being a late flight."
Cons: "Everything was good"
Pros: "Every member of the crew was really helpful, especially since I had a cello with me. They helped me with tips on how the airport and their boarding system worked, and I'm sure they are just as good with families and people carrying heavier luggage."
Cons: "I had to wait 16 hours, it was a serious delay"
Pros: "N/A"
Cons: "N/A"
Pros: "Gate staff were courteous."
Cons: "I had about an hour layover in which I had time to use the restroom and buy lunch. I did these things, then went to wait at the assigned gate. Meanwhile, unbeknownst to me, they changed the departing gate for my connecting flight. The concourse area is so crowded and noisy, and announcements are only heard in the immediate gate are, that, though I was sitting only one gate over, I did not hear the boarding calls and missed my flight. I sat in Newark airport for six hours (which included a maintenance problem, gate change and 1 more hour delay) until the departure of the next flight to Burlington."
Pros: "Nothing."
Cons: "Again, United changed my original departure time from Burlington, VT to San Diego (via Chicago) from 10 am to 6:30 am. This meant an overnight stay in Burlington and loss of sleep and my free breakfast. In addition, I was stuck with 4+ hr layover in Chicago. The Chicago terminal was a mass of swarming people. Horrible!"
Pros: "NOTHING"
Cons: "ABSOLUTELY ZERO EMPATHY WHEN 2 MINUTES LATE TO GATE... Was actually mean and let 2 airline crew on while we stood there... plane there... our bags on... especially when United needs a better profile!!"
Pros: "On time"
Cons: "Not entertainment"
Pros: "Nothing"
Cons: "The staff was disrespectful when I asked for water the lady told me I had to stand up and get it myself. I try to use the liegjt above my seat to call for another staff and this lady yelled NO No No you have to stand up and get it yourself. Also flight delays, i went on 4 flights with UA this time and they were terrible"
Cons: "Delayed flight"
Pros: "No flight"
Pros: "This flight was canceled due to weather. We rented a car and drove back. During the drive we experienced very brief periods of drizzle rain. The weather radar showed no signs of bad weather in the area. I am all for safety but Is light rain really a valid reason for cancelling a flight, or was this more about a flight that was not fully booked?"
Cons: "Two hours Delay not good"
Cons: "Need to pay for movies. We need at least some free channels. Also would like to see the map of where the plane is, as it used to be few years ago"
Cons: "Free entertaiment. Not only pay"
Pros: "Great short flight"
Cons: "Delayed, needed to change the second leg"
Cons: "Lack of room in seats and no legroom."
Pros: "Nothing I can think of"
Cons: "Delays with limited information about why or when it might be resolve. Plane extremely uncomfortable."
Pros: "atmosphere"
Cons: "leg room and cabin temp was too high"
Pros: "Planes are ok."
Cons: "No entertainment, food options, etc."
Pros: "Flight on time and arrived early"
Pros: "On time clean and friendly staff"
Cons: "Delayed getting out of Newark due to unknown reasons, staff did not communicate with the passengers"
Pros: "No delays."
Cons: "No complaints."
COVID-19 information
Safety measures for airlines flying from Central America to Vermont
Airlines flying from Central America to Vermont have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from Central America to Vermont
Mandatory masks
Masks required on board, masks provided on flights from Central America to Vermont
Social distancing seating
Middle seats unavailable to book on flights from Central America to Vermont
Pre-flight testing
Testing for antibodies, testing for symptoms for flights from Central America to Vermont
Flexible cancellations
Waiving of change fees. Search flexible flights from Central America to Vermont
Book cheap flights from Central America to Vermont
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