Find cheap flights from Changsha to the United States

Pros: "Flight was smooth and short"
Cons: "The entertainment system kept resetting over and over throughout the flight. And drinks were served late in a not so comfortable temperature cabin. But everything else was ok"

Pros: "Was boarded promptly"

Pros: "Food selection, service, and variety of entertaining entertainment options."
Cons: "More leg room for economy."

Cons: "B.S. all the Delta Boarding groups. Geez, have you lost all common sense! C'mon... I understand the ill/med conditions passengers. How about 1 kid, then 2 kids then 3 kids, w/ cataracts, bladder probelems, Platinum, Gold, Silver, Paper, Plus 1, Plus 2, Main Cabin 1, 2 and 3."

Pros: "Delta app is awesome."
Cons: "Really nothing. They did a great job."

Pros: "Better than spirit"
Cons: "Nothing"

Pros: "Boarded on time."
Cons: "After boarding the door was closed and the jet way was moved back. 5 minutes later they said they were going to bring the jet way back and open door to let more people on board. They broke 2 FAA regulations by doing this and we were delayed an hour because Deltas computer would not allow this."

Cons: "Very late and boarded too long before leaving the gate."

Cons: "Delayed"

Pros: "Quick boarding, extra space to put things in front of you"

Pros: "Great leg room"
Cons: "I was next to an obese person who literally took half of my seat. That was extremely uncomfortable."

Pros: "All things connected to the flight were just right"
Cons: "Nothing was an issue."

Cons: "They ran out of blankets, earphones on the flight"

Pros: "Service is excellent. And the comfort too."
Cons: "A couple of rude passengers that were complaining for everything and I felt Delta crew had to be a little more strict with that situation specially when other customers want to have a comfortable and pleasant flight ."

Pros: "We left and arrived early. Smooth flight overall just a great experience"
Cons: "We couldn’t have peanuts. Not really a negative but"

Pros: "On time. Connecting through Atlanta is quick and efficient"

Pros: "Comfortable seats"

Pros: "Flight was on time, flight attendants were very nice and professional."

Pros: "Nothing in particular stands out."
Cons: "The boarding process seemed backward, took longer than usual to board the plane."

Pros: "On time! Easy boarding!"
Cons: "They had problems with both the wifi and the entertainment system. Super friendly crew further."

Pros: "We landed earlier than expected"
Cons: "Bathroom was very smelly"

Pros: "Movies"

Pros: "On Time"
Cons: "No opportunity to purchase additional food"

Cons: "Got put on standby despite having purchased my ticket over 1 month in advance"

Pros: "I am liking the new Delta terminal at LAX. The flight crew was nice pleasant and helpful. The pilots kept us informed."
Cons: "The Delta Sky club was small and over crowed. If you go take the first seat spot you can find. It doesn’t get bigger. I have high hopes for the new combined lounge between the terminals. The flight itself felt like an older 737-800 while it had power there were only two and the two others in my row snagged them. I was in Delta Comfort and have to say the extra leg room isn’t a lot."

Pros: "We made it it was short 1 hour 11 min"
Cons: "I had a long lay over it was more then 12 hours"

Pros: "gate staff were great"
Cons: "plane cabin staff looked overworked"

Pros: "On time"
Cons: "With a short layiver, it would be nice to have the option to pirchas a sandwich on board"

Pros: "Whole thing was easy, plane was nicely updated on the interior"

Pros: "Crew was as helpful as they could be. Even though they didn't have much info about the delay, they answered questions and stayed calm."
Cons: "2 hour delay. Got a free bottle of water."

Pros: "Everything"
Cons: "Everything was perfect"

Pros: "Plane was clean. Hotel due to missing connection was nice."
Cons: "Flight delays cause cascade of irritable passengers. Flight out of Phoenix delayed due to late departure from previous location. We were told mechanical reasons was the cause of the delay. This caused many passengers to miss their connecting flight in Atlanta. When we arrived after midnight, one gate person was attempting to help 50 people with morning connecting flights and room accommodations. The airline knew 3 hours prior that they would have tired, hungry, frustrated passengers. To then have to wait more than an hour in a line to get a bed and or a meal was too much for most people. There were other smaller examples of how Delta's staff or procedures were not customer centric. I will avoid Delta for travel in the future, and I am getting out of their stock."

Cons: "Our flight was originally scheduled for departure at 7:45 PM. We got an alert stating that the flight was going to be delayed but we were already almost to the airport when I received the first message on my smartphone. We received three additional alerts making our total wait time at the airport 5½ hours before we could approach the gate and board the aircraft. Seating in immediate gate area was not comfortable. Boarding was chaotic at best with very little control and guidance provided by Delta staff. The audio over the PA system was difficult to decipher much of the time. The only other available boarding status information was presented on the screens stationed near the gate and indicated PREMIUM the entire time during our boarding process and was never updated. We literally had to scramble through the crowd to get to the gate desk and get our boarding passes validated so we could board our flight with our group of passengers. Our seating on board the aircraft was thankfully good which is why I rated Comfort as Okay. We were saddled with one more delay after the flight left the gate and taxied briefly down the runway and then sat there for almost an hour. My suggestions to improve customer satisfaction based on my experience would include the following 1. Provide extended alerts for passengers travelling especially if the anticipated delay is known to the airline more than 2 hours before scheduled flight time. 2. Improve seating in the waiting areas near all Delta gates. 3. Re-orient all staff in proper boarding process and utilizing all available resources properly to provide clear and intelligible (not speeding) overhead audio messaging and current boarding status prompts on displays. 4. Maintain or replace audio equipment if necessary to help improve quality of audio messaging in all boarding areas."

Cons: "My email read check into Aeromexico I could not check in the Aeromexico using my phone I was dropped off at the Aeromexico terminal after standing in line for half an hour I find I was in the wrong terminal I needed to be in a different terminal with Delta because Aeromexico even on my reservation read that does not fly to Tampa. I had to find a shuttle to another terminal the shuttlesare not marked it was very confusing"

Pros: "Friendly but efficient. Allowed me to keep my bag with me without a fight."

Pros: "Very friendly flight attendants and for the most part I could understand the pilot when he spoke."
Cons: "Wi-fi should be free. Put chocolate into the snack options."

Pros: "Was a nice flay , thanks"

Cons: "I like the AirFrance seats more than I like the Delta seats. AirFranxe has better entertainment too."

Cons: "No seat assignment prior to arriving at the gate"

Cons: "My connecting flight left 20 min early!!! I missed it because my original flight was 25 min late."

Pros: "Very good."
Cons: "Snack food not health.Cold and I lost my glasses in the boarding lounge and found the lost and found difficult to fill in as I didn't know area code. It took me a while to get I have not had a reply"

Pros: "I was traveling with my young daughter (3 years old) and wife. The crew was really welcoming and accommodative of us. My little girl got the Delta wings pin (including a second one when she lost the first one), and was able to visit the flight deck. Extra kudos for my daughter being able to see a female pilot! :-)"

Cons: "Made me check a small bag and let others carry on 2 and3 bags very rude"

Pros: "The passenger seated next to me with a sense of humor about our situation."
Cons: "For some reason when I booked my flight, for this leg of it, I had "get seat assignment at gate". Once I got my seat assignment I thought I had a window seat: however, when I boarded the plane, I realized that I was in the very last seat of the plane in the window position, but no window. I was crammed in next to a wall and claustrophobic the whole way as I couldn't see anything, couldn't recline at all because behind me was the bathroom, and the engine roared at times in my ears to where I couldn't hear the passenger next to me when we tried to have conversation as the engine was right outside my "wall". We joked, when we could hear each other, that we must've pissed someone at Delta off the last time we flew them. I have no idea why I had to get my seat assignment at the gate for this particular flight, or why I was put in the 'flying coffin' seat, but it made for a very unpleasant experience. Why even have that seat in the plane? Everyone pays a lot of money to fly these days and deserves better than that seat when doing so. just take those two seats out and give everyone else a little more leg room = much better passenger experience for everyone...my suggestion if Delta really cares about the quality of passenger experience."

Cons: "No entertainment and only pretzel and peanuts available"

Pros: "Flight delayed for four hours, then delayed another hour before we left. Delta won't let you pick your seats, so although we were 3rd in line at the gate, they put my family of four at the rear of the plane. I will never fly Delta again."

Pros: "Arriving and departing flights were at totally opposite ends of airport"

Cons: "My suitcase was damaged(torn through!)"

Pros: "After flying American Delta was an miracle. I didn't have to spend the night in the airport. It was on time. Everyone was nice & helpful. Easy."

Pros: "Crew did the best with what they had"
Cons: "Four hour delays with little to no updates along the way are inexcusable"

Pros: "Space on airplanes are getting smaller and smaller , not more comfortable."
Cons: "Entertainment system did not work, frustrating."

Pros: "I landed safely"
Cons: "The infotainment system didn’t work. Headphones connection is faulty. Everything else was ok."

Pros: "The crew was kindly and friendly"
Cons: "The plane was very uncomfortable, no entertainment at all if you don’t have your own device"

Pros: "Great"

Pros: "The crew were fantastic. On time flight always a plus for a vacation. Movie/TV selections exceptional"
Cons: "Headphone jacks did not work well"

Cons: "Flight was about 2 hours late, little food supplied to flight"

Pros: "The flight crew went the extra mile to give good service. There were plenty of meals and snacks throughout the trip."
Cons: "The bathrooms are cramped, they are clean however. Seats are also very close together, others must get out if you are in a middle or window seat."

Pros: "Quiet night flight, friendly service and ok entertainment."
Cons: "No surprise but food definitely nothing special, disliked big fees for baggage."

Pros: "Flight pretty much on time"
Cons: "nothing"

Cons: "Air Canada is always late in my experience. I always end up waiting at the gate for the inbound flight which happens to be late. It is so annoyingly dishonest, considering that the flight is announced as on-time up until minutes before the departure time. When all along they know the incoming flight is late. After we boarded the plane at origin, we spent 15 minutes at the gate and quite a bit on the runway. When nearing the DCA, the plane took a complete detour went near Baltimore and then Annapolis and then flew back to near Gaithersburg as if it was intentionally wasting time on the air. Upon landing in DCA we had to wait 15 minutes on the taxiway waiting for the gate to clear. The (one hour long) flight that was scheduled to land at 10:20pm landed just before midnight. Air Canada is awful. This happens every time I fly with Air Canada and their conduct is just cheap and dishonest."

Pros: "Excellent value for Economy flight"

Cons: "Delayed"

Cons: "the food"

Cons: "The seats are small and uncomfortable"

Pros: "Flight Attendants were courteous and friendly."
Cons: "Plane was small, seats not very comfortable, entertainment system was down. After traveling 24 hours it was not pleasant. Additionally, coming from Vancouver on a late arrival, no one helped expedite me to the flight. I had to leave International, clear immigration and Customs, then enter immigration and US Customs. When I told anyone I was possibly missing my next flight it was met with a shrug, as if it was just my problem. Not a good way to treat customers."

Pros: "Great gluten free meal. Calling ahead of time to order was well worth it."

Cons: "Going through 6 stages of security!!!! I understand to be safe, but good grief! I bought a bottle of liquor in the duty free at the Budapest airport thinking doing it this way I would not get harassed. Wrong!!! They freaked out and held us up even longer! We almost missed our last flight because of all the security steps we had to go through!!! And so did many other people. It's a ridiculous system, it should all be done at once with only having to stay in the long line ONCE! And to scan our own passports and waiting to see our name on some board to be able to leave that particular room just to be met with even longer lines afterwards is insane. I am not a tech savvy person, as I am sure a lot of others are not either, and I got barely any help to show me how the heck to do all of that! Unacceptable!! And to top everything off, an item was stolen out of my daughter's suitcase somewhere along the way!! Replacing it cost me about $40!!!"

Cons: "my flight was late leaving midland and therefore I missed my flight from houston to toronto NO one at the Houston United airport counters would help me I stood in line at customer service for an hour and a half just so they could tell me to go see some one at the Air Canada to confirm my rebook and that my flight was delayed an hour anyway and I probably could have made it!!"

Pros: "I never got to Vancouver so this flight never happened."

Cons: "Flight was delayed"

Cons: "When I am willing to purchase overpriced food on a plane, please at least have what I would like from the menu. On my flight to Canada and from Canada to Las Vegas I ordered food and had to settle on what they had available because I was so hungry. As soon as I asked for food, the crew should know what is and isn't available. Food was ok, whoever shot the pictures for the menu did a fantastic job of making it look good. Chicken wrap was good."

Pros: "One of the wort scariest flights ever"

Pros: "Entertainment, crew, boarding"
Cons: "Food"

Pros: "Staff VERY professional. Very easy to use food voucher."
Cons: "Mechanical Issues. Made to wait 4 hours for alternative plane."

Cons: "No entertainment unless you rented one of their iPads"

Pros: "Once again great airline!!"
Cons: "Food is meh at best but is reasonably price for quality"

Pros: "Great flight"

Pros: "After late departure, late arrival and waiting 40 min for gate to become available for the aircraft sorry all combined with horrific traffic problem at the La Guardia airport nothing to write home about."

Pros: "Everything was on time, pleasant, and the best flight I had had in my last three trips with different airlines."
Cons: "We were downgraded to a smaller plane, but it wasn't unpleasant--especially since the flight was only 1.5 hours."

Pros: "Crew and staff on board aircraft were very friendly"
Cons: "Checking in process in Toronto was a mad house. No organization and extremely slow! The aircraft was very crammed and very stuffy. I'm allergic to dust and I coughed the whole 2 and a half hour flight. The legroom is horrible. I'm 5'7" and my knees were pressed up against the seat in front of me. Definitely first and last time flying w/ Air Canada"

Cons: "They over sold the flight. Customer service was awful and the gate attendant was untrained. We were unable to board the plane."

Pros: "Entertainment system might have been nice if the earphone plug worked."
Cons: "The most uncomfortable seat of all time because it was broken but the flight attendant didn't care."

Pros: "I was grateful to make it onto flight but no thanks to crew from first flight who should have radioed ahead that we were on our way and late due to air canada flight I was also glad that bags got onto flight"

Pros: "The trip from Toronto to San Francisco was better than the San Francisco trip because the return trip was on a Boeing 747 and a much more comfortable than the Airbus."
Cons: "The Airbus red eye going to Toronto was too cramped so it was not very relaxing. The planes are not clean. I'm glad I have wipes to clean the table tray because it was messy."

Pros: "Food from Montreal to London."
Cons: "Food from Vancouver to Montreal."

Cons: "We sat at the back with no windows and there was no entertainment except for an app available through wifi on our phones."

Cons: "Bathroom needed more attention to cleanliness"

Pros: "Leg room was great"
Cons: "I was given someones special meal without knowing then the crew member kept saying to the girl behind me "I think she took it". I was embarrassed to be honest. The girl behind me ended up not eating her last meal because of this mistake lol"

Pros: "The flight was a good value. The plane was clean."
Cons: "The food was really bad. The in flight entertainment was ok."

Pros: "Flight was ontime! Attendants were corteous"

Pros: "Same"
Cons: "Same"

Pros: "This flight was okay since United Airlines operated it for Air Canada."
Cons: "You had to pay to watch movies."

Pros: "Seat where very roomy. Service was amazing.."
Cons: "There was a mess inside terminal 1 April 25 at 8pm when we arrived perhaps the pilot could have gave us heads up. Very confused as to what was going on."

Pros: "Food and movies."
Cons: "Seating cramped."

Pros: "Friendly crew"
Cons: "Assigned a seat that did not recline, no onboard entretainment, tiny snack. The flight was operated by United. The wifi did not work so no movies."

Pros: "Despite the original delay with the flight boarding staff was efficient at getting us on the plane as quickly as possible."
Cons: "The second part, from Toronto to Houston was the pitts. First of all they called me to the gate way before the boarding time and so I was a bit worried but when i got there there was nothing, they just confirmed I arrived from Montreal. This was strange and so I got a bit stressed as to why they had a called me and made me rush in the first place. Anyway, minor compared to the rest of the experience. The flight boarding was late, then an unscheduled stop in memphis for extra gas, then a tech problem that needed maintenance kept on on the ground. We finally made it to our destination 2 hours late. Most fellow passengers missed connecting flights and because we got out of the airport after midnight needed to get a cab to our accommodations. While I appreciate the attention to safety (and the curteous crew who obviously felt bad and were taking a lot of shit) we what was supposed to be a 3 hour flight ended up being 5 and there were no meals for sale,very limited snacks. We got one complimentary ,half can of juice and a bag of tiny bag spicy trail mix (labelled ranch) that i could not eat. After the delays we got an extra glass of complimentary cranberry juice. Which was amazing, but really did not cut it (from 5:15- midnight). By the end I was uncomfortable and starving! This was a radically disappointing experience in compared to the Ari Canada portion of the trip."

Pros: "Flights were on time"
Cons: "Very poor service. Staff a little weird and not helpfull at all."

Pros: "The plane was not full so there was lots of room to stretch out, very nice."

Pros: "Legroom on the AC Jazz CRJ-705s is amazing. It's within an inch of what you would pay upwards of $50 for on carriers like United for 'Economy Plus', but standard with every seat on this plane. Having seat back entertainment on this RJ is always extremely appealing (especially on a 4 hour flight like mine), and the movie selection is fine."
Cons: "I was in seat 20F on this CRJ-705, which is an exit row. It's not news that exit rows tend to get cold during the flight, but the air coming out at my feet near the door was absolutely frigid. I wish I had stuck a water bottle or something down there, I honestly believe it could have frozen. Needless to say I was happy to be on the ground to thaw my extremely cold toes. If you like to wear open toed shoes flying, never ever ever sit on an exit row window seat! On a different note, I was annoyed AC didn't even provide a nominal snack during the flight. They had a standard complimentary beverage service, but only food for purchase on a 4 hour flight."

Pros: "Nada"
Cons: "You delayed my flight and notified with me through email but did not provide any solution whatsoever for the connecting flight I was about to lose. Had I not checked my email when I did and taken immediate action, I wouldn't have made it to my final destination when I NEEDED TO BE. It's simply inconsiderate on your behalf."

Cons: "They tried to charge me 25 to check in"

Cons: "Seat in back of plane from Houston to Tampa horrible seats would not incline foot space barely big enough for legs <9 inches. Those seats should never be assigned I feel like I wasted $ by the horrible seating!"

Pros: "Blankets were provided"
Cons: "There wasn't any food or entrainment for me to rate."

Cons: "Too much Delays"

Pros: "Pilot was very nice!! Co-pilot too!!!"

Cons: "No place to charge your phone Location"

Pros: "I love to fly! Everyone with United was great. TSA was pleasant as well."

Cons: "Although it did not happy to me personally, one of the flight attendants had a bit of an attitude towards several other passengers."

Cons: "Everythi"

Pros: "Row 10, extra couple of inches is far more civilized."
Cons: "Didn't have the United app downloaded in time, so couldn't use the WiFi. No alternative."

Pros: "Crew was nice."
Cons: "Less leg room than any other airline, complementary food is real bad, they charge you for everything, movies, alcohol and food, in other airlines they do not charge you for none of the above!"

Pros: "The crew was nice."
Cons: "Less leg room than any other airline, complementary food is real bad, they charge you for everything, movies, alcohol and food, in other airlines they do not charge you for none of the above!"

Pros: "Offered free beverages 5 times and was given a free snack. Everyone was very nice. Flight arrived 30 minutes early and was very smooth and comfortable"
Cons: "Security lady said I could leave my shoes on( I'm 73). Man at scanner made me take them off."

Cons: "Professionalism and friendly staff"

Pros: "Nothing."
Cons: "My seat was randomly switched from my first selection and I got a horrible seat and was unable to regain my original seat selection. Very uncomfortable seating. The staff was nice, but not overly friendly."

Cons: "Had purchased a round-trip ticket. While in D.C. on a family trip to bury my mother in Arlington National Cemetery, my brother had a massive heart attack. After 3 weeks, he was stable enough to come back to Houston on an air ambulance. As I travelled with him on the air ambulance, I was unable to use the return portion of my round-trip ticket. I provided documentation of the situation and requested a refund. I received $106 on a $715 ticket. There was no explanation of how they determined the refund, but I'm not happy."

Pros: "Using Kayak was so convenient. They were great in keeping me informed of schedule & gate changes."

Pros: "Pilot did exceptional job with rough weather heading into Houston."
Cons: "With everyone carrying on baggage, someone mid plane to help would be beneficial."

Pros: "The flight was on time and a good pilot."
Cons: "Until bathrooms and crew area. One of the flight attendants was not friendly at all and my sit did not lay back."

Pros: "The the atensents were very helpful."
Cons: "Room too small for such a long flight"

Pros: "My flight was cancelled and I was pleased with how it was resolved. Thank you!"

Pros: "Nothing. Due to weather delays, there should have been a much better approach to resolvong the problem. Customer service was horrible"
Cons: "Nothing"

Pros: "The worse trip. the last 8 people in check in was off on the air plane ."

Pros: "The breakfast was great"
Cons: "The headrest video screens need a button to turn them off. I almost went crazy for 4 1/2 hours watching the recurrent 30 second (maybe 60) clip advertising the same silliness. It was like torture. Also, why should we have to pay for a movie or a TV program? The whole idea with that is to sooth the anxiety and discomfort of being hostage to a seat without any degree of comfort. That plane was the worst. My tailbone was screaming after 30 minutes. Sure doesn't make me inspired to be a return flyer. Brent W. Mueller MD"

Cons: "Flight left almost two hours late, missed connecting flight, alternate flight cancelled, United Club wouldn't pass-holders in club. Had to sleep in airport."

Cons: "I waiting from 9:00 morning until tomorrow 8:00. 24 hours for cancelled this's so crazy and long time and I still waiting for another flight"

Pros: "Good friendly crew"
Cons: "Old plane, poor seats (even in First), no entertainment or wifi."

Cons: "The snacks were horrible. And the fact you get a sip of a drink makes no sense."

Pros: "Very kind employees, was able to get last minute tickets at a reasonable price, entertainment on the first flight"

Cons: "Many alerts in my e-mail."

Pros: "Seats were okay as far as comfort level"
Cons: "This flight was overbooked. I had to be back at work the next day, so I really needed to take it. The gate agents wouldn't tell me what was going on, only that the flight was overbooked and that they were "trying to get me a seat." I stood there while all of the groups boarded, waiting for my ticket. I was the last person given a ticket. By the time I finally got to board, all overhead space was taken, so I had to gate check my bag. And then someone had taken the seat I was given, so I had to ask him to move, and he started crying (child). He cried for 20 minutes, so that was fun. Also, this was a red eye - I really wanted to sleep, but right as I was dozing off, the flight attendants turned on the lights for drink service. Overall, just a really poor experience and very hard to sleep."

Cons: "The snacks where gross."

Pros: "The crew was excellent"
Cons: "The flight got delay because of that I had problems at customs and immigration"

Pros: "The flight crew was nice"

Pros: "Great service and smooth flight."

Pros: "The crew was wonderful and accommodating for a mother traveling with 2 minor children"
Cons: "Absolutely no space on this plane. The least amount of leg room and seat room I've ever experienced."

Cons: "It was delayed so much I almost missed my connection."

Pros: "On time departure of flight"
Cons: "Seats seem to be getting smaller. Flight attendants movement is greatly reduced. It seemed that his behind every time I looked up. Not good!"

Pros: "Nothing"
Cons: "The staff"

Cons: "Seats uncomfortable, plane old and shabby and staff unfreindly and unhelpful."

Pros: "I had lots of room, the flight was great"

Pros: "Easy boarding process"
Cons: "Not enough legroom"

Pros: "I liked the fact that United Airlines crew members at the gate and on the plane waited for all the passengers who were stuck at TSA because of the airport's issue with staffing. They were extremely accommodating and didn't seem bothered at either the gate or when I boarded."
Cons: "I understand it was a short flight but seemed like the 2 attendants were stressed with trying to have enough time for drinks. Maybe add a 3rd person. Also snacks should still be part of the flight even if it's less than a hour. We are getting a drink...why not add something like nuts"

Pros: "Easy,smooth ride, thank you"

Pros: "Service and price"

Cons: "When about to get on plane, carry on taken to checked bags; 5 people already on plane were required to come back off and check bags. I begged not to have to check because I was flying to Nicaragua and was worried my only bag would get lost. I was right -- it did not arrive in Nicaragua until the next day. We sat on runway for 45 minutes before departure so United could fix BOTH sets of the plane's wings lights. Why did they not discover that at any time BEFORE we all boarded or while we were boarding -- NOT first when deciding to pull away from gate. Delay caused many to miss connections."

Pros: "Staff was awesome!!!!"

Pros: "Loved the ability to watch movies, and to be able to plug in and charge my electronic device. Very nice plane everything was in pristine condition. Crew was outstanding and professional. I didn't eat anything on the plane so I can't really give my opinion."
Cons: "I wasn't assigned a seat until I got to the gate and I ended up with a middle seat even though the flight was not completely booked. Several other passengers in my situation took it upon themselves to take the aisle seats once we started to depart the gate without asking the crew members."

Pros: "There were no delays."

Cons: "Seats are narrow, leg room limited, and food is minimal."

Pros: "Beautiful new plane, professional crew, totally decent food."
Cons: "Economy for 13 hours is always a bit rough, but no more so on Air China than any other airline. And the price was so much lower."

Cons: "Really old aircraft...please upgrade the video systems and make sure everyone has the same good optons"

Pros: "Crew was alright, food okay, leg room acceptable. Good part, plane was so big that enable us to pick and choose where to sit."
Cons: "For instance be more careful with the luggage. They lost my luggage and don't know where it is."

Pros: "Everything is good but there are kids make noisy during the sleeping and no one stop them."

Pros: "I liked the entertainment."
Cons: "Better customer service from crew"

Cons: "Sat on the runway for over an hour."

Pros: "The crew was very friendly and accommodating"

Cons: "Delay"

Pros: "Constant service through out the night on long 12 hour segment. Hostess was constantly walking up/down aisle serving great green tea and juices. Unlike other airline where crew puts off lights and go to sleep too"
Cons: "Food totally tailored to Chinese tastes. Though Muslim meal pre ordered was ok Beijing airport no WiFi and terrible security check"

Cons: "Narrow seats"

Pros: "The crew and boarding was great. Food was ok."
Cons: "Online check in was not possible and when asking for extra leg room at the gate options were limited. I was told I would be on an exit row and window. However, I was one seat forward of that. It was technically a window seat if you don't count the jump seat for the crew... To top it off, a red eye flight with a seat that does not recline is no good. I do understand that being 6'5" causes air travel to be more difficult. It just seems that some airlines are more accommodating than others."

Pros: "Clean inside,"
Cons: "Too short switching time, cause missing next flight when I went to China; when I am back to America, the flight canceled because of weather, nobody help change the ticket, not good service"

Pros: "On time departure, courteous crew."
Cons: "Limited movie options for such a long, international flight."

Pros: "The on time performance also inflight Meals"
Cons: "Check in for Departure"

Pros: "Free movies"
Cons: "Some of the food choices were questionable"

Cons: "Food was not tasty"

Pros: "Awesome service! New equipment and everything worked, Cabin attendants smoked. Very, very professional and attentive. Seats were comfortable. Magnificent pricing."
Cons: "Food was ok. Entertainment and newspapers were mediocre. Layover in Beijing was painful."

Pros: "Crews were polite and helpful"
Cons: "Food was edible but horrible! It makes me doubt this country’s 5000-year history of cuisines."

Cons: "Food was overly sweet and not much.. Flight was one hour late landing. Luggage took an hour to be delivered from the plane to passengers."

Pros: "The crew was nice."
Cons: "They didn't have any vegetarian meals available. All I could eat was a roll & a few pieces of fruit. Even the salad had meat/fish on it. And the flight was delayed by 3 hours which ruined our plans during our layover."

Cons: "The personnel providing misleading informatiin such as: we don't have flight. Charging unrefundable $75 for the rights to be in a waiting list and promising, the surchRge is refundable . Cancelling flights at the lazt moment for lack of personnel"

Cons: "Entertainment screen is fault."

Cons: "Had an issue with our tickets tried calling kayak and no answer Air China was unable to resolve the issue either. Won’t be using either one again."

Cons: "The flight attendants are super disrespectful. They treat you like if you’re in a concentration camp. Besides the planes are very uncomfortable, the food wasn’t good at all either. They give you choices and then they say they ran out and you have to eat whatever they give you. At the end you end up eating a different meat with he same sauce. They canceled the global map view right after we took off and it was actuallly the only good thing about their entertainment screen because it looks like they were made when touch screens first came out."

Pros: "The jasmine tea"
Cons: "You can’t have your phone on at all and there is a very limited and bad movie selection."

Pros: "Every crew member was so nice and attentive."
Cons: "There really isn't anything to complain. My flight experience was great"

Pros: "Doesn't matter if your economy or first class. First one to the gate gets in. Good for me because I always fly economy."
Cons: "Typical Chinese service, poor. Will never fly Air China ever again. Only reason why I book the ticket because it was cheap, now I know why."

Pros: "Offered an emergency exit seat to make me comfortable. Great crew very polite and helpful Great pilot great landing"
Cons: "14 hour flights are rough on anyone but they made it bareable"

Cons: "Beijing security was an absolute mess. their security measures were absolutely deplorable. Many people missed their flights. Confiscated my iphone charger that passed security measures twice before them."

Pros: "The crew was nice."
Cons: "Everything else. I was also seated next to a baby that cried for 11 hours of the 13 hour flight. Perhaps there can be a family area."

Pros: "Great movies. Flight crew was very nice."

Pros: "I like it most that we don’t need to get the luggage out in Beijing or get the boarding pass again in Beijing. It’s very convenient."
Cons: "There was a delay of the connection flight and for half an hour, we were told flight time is TBD. I’d expect at least an estimate of the new boarding time."

Cons: "I don't like the wifi in China. It took me an hour to connect to the internet. I don't like the way that the flight from China to Houston was delayed for too long, and they didn't explain or say sorry"

Cons: "The flight was delayed for hours that caused the missing of next flight at night. Since they were booked separately, we have to buy another ticket on the spot to avoid staying a night at the airport."

Cons: "I've flown over seas several times before. Typically, in my experience, the oversea carriers provide an extra bit of leg room for the long distance travel. Air China apparently doesn't feel the need though. My legs were crammed up in the seats and I felt like I was on an 11 hour budget airliner flight. I checked in for my flight as early as possible, but was told there were not emergency exit rows available. Upon entering the plane, I saw the emergency exit row was filled with elderly people who's feet barely touched the floor. In the case of an emergency, it is supposed to be the responsibility of those in the exit row to assist passengers off the plane. I'm young, able bodied, 6'6" and willing to help, but I was denied an exit row seat? Instead my legs have to spill out into the aisle? It wasn't easy for the flight attendants either, because their service carts kept hitting my legs. I didn't mean to make their job harder, but my legs couldn't physically fit in the seat I was given."

Pros: "N/A"
Cons: "My first two flights were delayed (1st flight from Changsha to Beijing was delayed for 4 hours and 2nd flight from Beijing to Houston was delayed for 45 mins), so I missed my last flight from Houston to Orlando to go home! And! They lost both of my luggages! Now I'm forced to stay in Houston airport overnight to catch next flight to go home tomorrow morning. Air China did NOT help anything! They wouldn't even help me rebook my flight when they know I will miss my last connect flight."

Pros: "N/A"
Cons: "My first two flights were delayed (1st flight from Changsha to Beijing was delayed for 4 hours and 2nd flight from Beijing to Houston was delayed for 45 mins), so I missed my last flight from Houston to Orlando to go home! And! They lost both of my luggages! Now I'm forced to stay in Houston airport overnight to catch next flight to go home tomorrow morning. Air China did NOT help anything! They wouldn't even help me rebook my flight when they know I will miss my last connect flight."

Pros: "They gave us a meal on a flighy that was only an hour and a half long"
Cons: "The entire flight the plane dropped and there was severe turbulence"

Pros: "the food wasnt bad"
Cons: "delayed 2 hours with no explanation, then delayed on plane for another hour and a half with no explanation. Air china is nothing like flying in the US. they dont tell you anything thats going on and definitely make you feel small in the grand scheme of things"

Pros: "I flew from Houston to Beijing and overall not much to complain about. Flight was on time and boarding was well organized. In flight service was also good and the flight attendants were very nice. Just know that some of them have limited English so don't expect them to understand everything you say which is understandable. I'm sure they wonder why we don't speak Chinese. I ordered special meal which was good and you can have wine in economy if you want. Flight arrived on time. All in all flight was good."
Cons: "Wish we could check in online but for international flights I understand why they need you to check in at the airport with your passport."

Pros: "I enjoyed my journey from L.A. to Beijing. I haven't traveled in a while but it was fun. Thank you Air China for getting up and back safely."
Cons: "See the above comment regarding the music and television selections."

Pros: "Flight and Crew were good but entertainment wan't as they had old selections in Entertainment."

Pros: "Movie selection and food was OK"
Cons: "Flight delayed for four hours because of "weather in Houston". 14 hour flight could have taken off on time and thunderstorms were over well before we got there. Missed out connecting domestic flight and stuck overnight in Houston with no good or hotel vouchers offered."

Pros: "This time Air China were pretty on time for both all the trips I took, in contrast to its constant delay in the past."
Cons: "The food was not appealing. The service of the crew is ok but not too enthusiastic or friendly"

Pros: "Comfortable seats, nice polite crew, decent food - pleasant surprise that the plane wasn't full so I could stretch out"
Cons: "Was surprised to find - first time - that I couldn't take my vitamin c water on the plane since they made another check right before entering the plane - so far once you went through security check I was always able to take the full waterbottle with me - again mediocre choice of movies, difficulty with touch screen"

Pros: "By far the cheapest booking cost... but at a cost"
Cons: "Every single leg that was not a code share ended up being delayed. Multiple bookings over multiple flights and date/times were delayed. Worst on-time of any major airlines. So you get what you pay for..."

Pros: "The crew tried to help"
Cons: "1. Flight got delayed, so I missed my connection and I had to stay at the airport overnight. They did it provide a hotel to stay saying the delay was weather related and not their fault 2. Communication skills are extremely poor in Beijing airport 3. All flights were delayed from Air China."

Cons: "Entertainment is poor"

Pros: "no coke zero, diet pepsi anything, although I am gold they didn't give me a better seat"
Cons: "food very iffy"